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Sapphire at Firwood Gardens in Portland, OR

Sapphire at Firwood Gardens is an assisted living and memory care community in Portland, OR.

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Sapphire at Firwood Gardens in Portland, OR

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  • Interior

    A spacious dining area with multiple tables and chairs, well-lit by natural light streaming through large windows.

  • Building

    A paved driveway leads to a building with neatly trimmed shrubs and a sign at the entrance.

  • Architecture

    A spacious and modern lobby with comfortable seating and elegant chandeliers.

  • Trees

    A building entrance with hanging flower baskets and a driveway surrounded by trees.

  • Windows

    A modern lobby area featuring comfortable seating, large windows, and elegant chandeliers.

  • Seating Area

    A modern lounge area with a central fireplace and comfortable seating.

  • Appliances

    A modern kitchen with sleek wood cabinetry, a central island, and stainless steel appliances.

819 North East 122nd Avenue, Portland, OR 97230

For more information about senior living options: (866) 208-4318

3.5 from 64 reviews
5 stars
27
4 stars
12
3 stars
4
2 stars
6
1 stars
15

Overall Review of Sapphire at Firwood Gardens

caveat 7 reviews mention this

Staff response and day-to-day care

Residents and families describe care follow-through that falls short.

Several residents and family members describe understaffing and long waits for basic needs, including delayed call responses and medication not being given on schedule. Others mention residents not routinely being bathed or changed, meals arriving late, and general neglect that left families feeling the facility was unsafe. A few accounts also describe difficult communication during emergencies, like being contacted hours after a wandering incident.

caveat 2 reviews mention this

Memory care wandering and escapes

Families report serious security issues in memory care.

Two families describe dementia residents getting out of the facility and being away from staff control for extended periods. One account describes a resident getting on public transportation and returning injured, and another describes walking in the area until police were involved. Both stories describe the situation as alarming and difficult to explain afterward.

caveat 7 reviews mention this

Unclean conditions and urine odors

Multiple reviewers report unsanitary conditions.

A number of reviewers say the building smelled strongly of urine and describe visible staining and residents frequently being soaked. Some mention inadequate showering schedules and rooms or bedding left in poor condition. While other reviewers describe the facility as clean, these negative accounts are consistent about odor and hygiene problems.

common 7 reviews mention this

Food quality and meal timing

Meal quality and timing are mixed in reviews.

Several reviewers criticize meal quality, describing food as unappetizing or hardly edible, and some say meals are served late. Others praise dining, with comments calling the food wonderful and good. Taken together, reviews suggest the dining experience varies by what residents receive day to day.

  • A spacious dining area with multiple tables and chairs, well-lit by natural light streaming through large windows.
common 11 reviews mention this

Friendly, helpful staff in reviews

Many reviewers describe staff as friendly and helpful.

A large share of reviews highlight staff friendliness and helpfulness, including praise for management and caregivers responding to needs. Some visitors describe tours with attentive help and answering questions, and other accounts praise ongoing care and support for residents. A few reviewers also mention staff going out of their way to resolve issues, which contrasts with the negative accounts focused on staffing and follow-through.

How we summarize

Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.

Features

Housing

  • 85 resident community capacity 85 resident community capacity
  • 1-bedroom apartments 1-bedroom apartments
  • Studio apartments Studio apartments

Types of Care

  • Assisted Living Assisted Living
  • Memory Care Memory Care
  • Respite Care Respite Care

Amenities

  • Air-conditioning Air-conditioning
  • Beautician on-site Beautician on-site
  • Beauty salon Beauty salon
  • Cable or satellite TV Cable or satellite TV
  • Computer center Computer center
  • Dining room Dining room
  • Fitness room Fitness room
  • Fully furnished Fully furnished
  • Gaming room Gaming room
  • Garden Garden
  • Guasts at mealtime Guasts at mealtime
  • Guest parking Guest parking
  • Housekeeping services Housekeeping services
  • Kitchenette Kitchenette
  • Laundry Laundry
  • Move-in coordination Move-in coordination
  • Outdoor space Outdoor space
  • Overnight guests Overnight guests
  • Private bathrooms Private bathrooms
  • Resident parking Resident parking
  • Restaurant-style dining Restaurant-style dining
  • Small library Small library
  • TV room TV room
  • Telephone Telephone
  • Wellness center Wellness center
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet available

Transportation

  • Portland International (5 miles away) Portland International (5 miles away)
  • Community operated transportation Community operated transportation
  • Transportation arrangement Transportation arrangement
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)
  • Transportation to doctors appointments Transportation to doctors appointments

Care Services

  • 12-16 hour nursing 12-16 hour nursing
  • 24-hour call system 24-hour call system
  • 24-hour supervision 24-hour supervision
  • Activities of daily living assistance Activities of daily living assistance
  • Assistance with bathing Assistance with bathing
  • Assistance with dressing Assistance with dressing
  • Assistance with transfers Assistance with transfers
  • Diabetes diet Diabetes diet
  • Hospice care Hospice care
  • Meal preparation and service Meal preparation and service
  • Medication management Medication management
  • Mental wellness program Mental wellness program
  • Mild cognitive impairment Mild cognitive impairment
  • Special dietary restrictions Special dietary restrictions
  • Specialized memory care programming Specialized memory care programming

Dining

  • Diabetes diet Diabetes diet
  • Room service Room service
  • Special dietary restrictions Special dietary restrictions

Activities

  • Activities off-site Activities off-site
  • Arts and crafts Arts and crafts
  • Book club Book club
  • Community-sponsored activities Community-sponsored activities
  • Concierge services Concierge services
  • Educational speakers / life long learning Educational speakers / life long learning
  • Fitness programs Fitness programs
  • Games Games
  • Gardening club Gardening club
  • Live musical performances Live musical performances
  • Planned day trips Planned day trips
  • Resident-run activities Resident-run activities
  • Scheduled daily activities Scheduled daily activities
  • Stories Stories

Nearby Places of Interest

Pharmacies

  • Walgreens (0.2 miles)
  • Herbalist Farmer (0.4 miles)
  • Rite Aid (1.8 miles)
  • Walgreens (2 miles)
  • Rite Aid (2.6 miles)
  • Fred Meyer Pharmacy (2.8 miles)
  • Rite Aid (3 miles)

Physicians

  • Eye Health Northwest (0.9 miles)
  • The Oregon Clinic (1.2 miles)
  • Adventist Medical Pavilion (1.4 miles)
  • Rockwood Medical Offices (3.8 miles)
  • ZoomCare (4.1 miles)
  • Richmond Family Health Center (4.4 miles)
  • Family Medical Group, PC (4.6 miles)

Cafes

  • Starbucks (1.1 miles)
  • Panera Bread (2.9 miles)
  • Dutch Bros. Coffee (4 miles)
  • Common Grounds Coffee House (4 miles)
  • Keeper Coffee Co. (4.8 miles)
  • Dutch Bros Coffee (5.2 miles)
  • Peet's Coffee and Tea (5.5 miles)

Hospitals

  • Adventist Medical Center (1.5 miles)

Restaurants

  • Taqueria Queretaro (1.9 miles)
  • Roscoe's (2.1 miles)
  • Bipartisan Cafe (2.2 miles)
  • Jim Dandy Drive-In (2.4 miles)
  • Escape Bar and Grill (2.4 miles)
  • Park City Pub (2.6 miles)
  • Element Lounge (3.2 miles)

Parks

  • Mt. Tabor Park - Off Leash Area (2.9 miles)
  • Mt. Tabor Park (3.1 miles)
  • Lents Park (3.2 miles)
  • Normandale Park (3.3 miles)
  • Laurelhurst Park (4.2 miles)
  • Oregon Park (4.7 miles)
  • Heritage Park (5.3 miles)

Theaters

  • Century 16 Eastport Plaza (3 miles)
  • Hollywood Theatre (4 miles)

Places of Worship

  • St Rose Catholic Church (3.5 miles)
  • St Henry Catholic Church (5.4 miles)
  • East Hill Kid City (5.5 miles)

Transportation

  • TriMet Hollywood/NE 42nd Ave Transit Center (4 miles)
  • Portland Airport Rental Car Center (4.9 miles)
  • Concourse E (4.9 miles)
  • Portland International Airport (PDX) (5 miles)
  • Alaska Airlines Lounge - PDX (5 miles)
  • Concourse C (5 miles)
  • TSA Checkpoint A/B/C - Portland International Airport (5 miles)

Frequently Asked Questions

What floor plans and room types does Sapphire at Firwood Gardens offer?
Where is Sapphire at Firwood Gardens?
Does Sapphire at Firwood Gardens provide care for residents with dementia or Alzheimer's disease?
What photos are available for Sapphire at Firwood Gardens in Portland, Oregon?

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