Menlo Park Healthcare in Portland, OR

Pros

• The staff were courteous, friendly, and helpful.
• The client is very happy with the care she has been receiving.
• They provide the best health care in Oregon.
• The facility is the best place to work.
• The facility is amazing, with great administration and welcoming staff.
• The staff are very caring and kind.
• They would recommend this facility.
• Menlo Park Post Acute offers activities that enhance a sense of community.
• The nursing home provides excellent care for family members.
• The facility has the best activity director and receptionist.
• Summer is a breath of fresh air; the receptionist is welcoming, and Azra is an outstanding CNA.
• The inside is wonderful, with kind staff and a great therapy team.
• The staff are friendly, supportive, and able to answer questions.
• The facility is lovely and clean; the front desk receptionist is exceptionally helpful.
• The discharge planners, Tierra and Taya, are top notch.

Cons

• The facility appeared older with older equipment and ongoing painting, giving an aged and rundown impression.
• Some staff members were rude and inattentive to residents' needs.
• A reviewer said the facility lost their clothes and showed a lack of concern.
• Wound care and pain medication were reportedly mismanaged or delayed, impacting patient care.
• Residents were left soiled for hours with little to no response from staff.
• The building smelled of urine and feces, with flies commonly present, making it unsanitary.
• Food was described as poor quality and not nutritious.
• The overall experience was labeled a nightmare or the worst place ever, with strong warnings against using the facility.

Review

Menlo Park Post Acute in Portland, OR is best suited for families seeking a rehab-forward environment where a capable clinical team and genuinely caring staff can accelerate recovery and restore function. This community earns its keep with strong physical and occupational therapy, attentive wound care in many cases, and a discharge-planning process that keeps families informed. It works especially well for residents who value a collaborative care approach, enjoy an active schedule, and want to feel that medical needs will be addressed promptly by a coherent team. Those outcomes can translate into meaningful mobility gains and smoother transitions home when the facility is operating at its best.

The roster of pros centers on people and processes that repeatedly earn trust. Reviewers consistently praise the staff as kind, respectful, and responsive, with therapy teams that tailor plans and push for measurable improvements. Discharge planning is highlighted as a standout feature, with social services guiding families through insurance and transition logistics. The activity program, dietary team, and housekeeping are frequently cited as contributing to a livable, engaging atmosphere. On balance, these strengths create a credible path to recovery, and several families report notable progress under the care of the rehab, nursing, and therapy teams, supported by a level of consistency in daily operations.

Yet multiple reviews illuminate a far more mixed reality. The most serious concerns cluster around staffing consistency and responsiveness, especially on night shifts, with reports of delays in help, missed assistance, and, in some cases, neglectful moments. Instances of dirty conditions, odors, and flies in some areas, along with reports of items left unsecured or missing personal belongings, punctuate a broader pattern of variability in day-to-day care. Medication management and wound care timelines fluctuate, and a subset of families describe experiences where basic needs were not met in a timely fashion. The result is a care environment that can be excellent in moments and faltering in others, depending on shift, unit, and personnel.

Those pros and cons interact in a way that forces a practical risk assessment. For families whose priority is meaningful rehabilitation and a demonstrated, compassionate approach from frontline staff, the positives can outweigh the negatives when the care team is cohesive and well-supervised. The therapy and nursing teams often deliver visible gains, and discharge planners can smooth the often-challenging transition home. However, the standout negatives cannot be ignored: episodic lapses in attention, late or inconsistent care during certain shifts, and environmental complaints that undermine confidence in safety and cleanliness. In other words, the rebound effect of strong rehab and warmth is often undermined by reliability and maintenance gaps.

Concrete due-diligence steps are essential before deciding. Prospective residents should plan a comprehensive, unscripted site visit at different times of day to observe response times, bed hygiene, and the cadence of therapy sessions. Ask to meet the therapy lead and discharge planner to review a sample care plan and discharge timeline. Inspect rooms and common areas for cleanliness, odor, and clutter, and verify the availability of private rooms if desired. Request recent incident logs or quality measures related to wound care, medication administration, and call-bell response. Clarify expectations around night staffing, and request a written outline of what constitutes a prompt response to a resident in need.

In the end, Menlo Park Post Acute is a practical, capable option for those prioritizing rehab outcomes and a caring, engaged staff culture. It is not a flawless environment, and the strongest caveats relate to night-time responsiveness, consistency across shifts, and occasional cleanliness and administrative hiccups. Families must weigh the proven rehab strengths and the moments of exceptional staff warmth against the reported gaps in reliability and facility maintenance. For some, the balance will tilt toward selecting Menlo Park; for others, the risk signals will point toward alternatives that promise steadier operations and tighter quality control.

This part of Portland, Oregon offers a convenient and diverse range of amenities for seniors looking to settle in the area. With multiple pharmacies such as Walgreens and Rite Aid nearby, access to healthcare services is easily accessible. Additionally, there are reputable physician offices like Eye Health Northwest and The Oregon Clinic within close proximity for medical needs. The neighborhood also features several cafes like Starbucks and Panera Bread for a relaxing coffee break, as well as a variety of dining options ranging from casual spots like Taqueria Queretaro to more upscale establishments like Roscoe's. For recreation, residents can enjoy the numerous parks like Laurelhurst Park and Happy Valley Park, as well as cultural experiences at theaters such as Hollywood Theatre. Transportation is also readily available with options like TriMet and the Portland International Airport nearby. Overall, this area provides a comfortable and well-rounded environment for senior living in Portland.

Pharmacies

• Walgreens (0.1 miles)
• Herbalist Farmer (0.3 miles)
• Rite Aid (1.7 miles)
• Walgreens (2 miles)
• Rite Aid (2.6 miles)
• Fred Meyer Pharmacy (2.8 miles)
• Rite Aid (3 miles)

Physicians

• Eye Health Northwest (0.9 miles)
• The Oregon Clinic (1.2 miles)
• Adventist Medical Pavilion (1.4 miles)
• Rockwood Medical Offices (3.8 miles)
• ZoomCare (4.1 miles)
• Richmond Family Health Center (4.4 miles)
• Family Medical Group, PC (4.6 miles)

Cafes

• Starbucks (1.1 miles)
• Panera Bread (2.9 miles)
• Common Grounds Coffee House (4 miles)
• Dutch Bros. Coffee (4 miles)
• Keeper Coffee Co. (4.7 miles)
• Dutch Bros Coffee (5.2 miles)
• Portland Cà Phê (5.4 miles)

Hospitals

• Adventist Medical Center (1.5 miles)

Restaurants

• Taqueria Queretaro (2 miles)
• Roscoe's (2.1 miles)
• Bipartisan Cafe (2.2 miles)
• Jim Dandy Drive-In (2.4 miles)
• Escape Bar and Grill (2.4 miles)
• Park City Pub (2.6 miles)
• Element Lounge (3.2 miles)

Parks

• Mt. Tabor Park - Off Leash Area (2.8 miles)
• Mt. Tabor Park (3.1 miles)
• Lents Park (3.2 miles)
• Normandale Park (3.3 miles)
• Laurelhurst Park (4.2 miles)
• Oregon Park (4.7 miles)
• Happy Valley Park (5.3 miles)

Theaters

• Century 16 Eastport Plaza (3 miles)
• Hollywood Theatre (4 miles)

Places of Worship

• St Rose Catholic Church (3.5 miles)
• St Henry Catholic Church (5.4 miles)
• East Hill Kid City (5.4 miles)

Transportation

• TriMet Hollywood/NE 42nd Ave Transit Center (4 miles)
• Portland Airport Rental Car Center (4.9 miles)
• Concourse E (5 miles)
• Portland International Airport (PDX) (5 miles)
• Alaska Airlines Lounge - PDX (5 miles)
• Concourse C (5 miles)
• TSA Checkpoint A/B/C - Portland International Airport (5 miles)