Hillside Heights Rehabilitation in Eugene, OR

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  • Interior

    A hospital room with two beds, a side table, and a window.

  • Outdoors

    A sunny day in a tranquil park with lush greenery and a winding pathway.

  • Decor

    A well-lit meeting room with a large conference table, surrounded by windows and decorated with shelves and wall decor.

  • Building

    A quaint motel surrounded by lush trees with a spacious parking lot.

  • Architecture

    A modern building surrounded by trees under a clear blue sky.

  • Bedroom

    A cozy bedroom with a neatly made bed, decorative pillows, and soft lighting from bedside lamps near the window.

  • Trees

    A serene outdoor patio with chairs and tables set in a lush garden.

  • Windows

    Bright and inviting reading room with bookshelves lining large windows.

  • Dining

    A spacious dining area with round tables covered in red tablecloths and large windows letting in natural light.

  • Landscaping

    A serene park scene with lush green grass and towering trees under a clear blue sky.

  • Garden

    A serene garden with lush greenery and dappled sunlight.

  • Entrance

    A building entrance with an American flag and surrounded by trees.

  • Outdoor

    A sunny patio area with tables and chairs, surrounded by greenery.

  • Patio

    A spacious backyard with a lush lawn, patio area, and surrounding trees, perfect for outdoor relaxation.

Hillside Heights Rehabilitation in Eugene, OR

Information last verified:

1201 McLean Blvd, Eugene, OR 97405

For more information about senior living options: (844) 490-3973

3.2 from 51 reviews
5 stars
21
4 stars
8
3 stars
1
2 stars
3
1 stars
18

Overall Review of Hillside Heights Rehabilitation

Pros

  • pro The staff were amazing and caring, always available to answer questions and very supportive of families.
  • pro The CNAs work hard and the nurses are outstanding, delivering attentive care.
  • pro The Hillside Heights team passionately cares for the community and is innovative in planning care for each person.
  • pro The PTs and OTs were outstanding, and most nurses were great, quickly meeting residents' needs.
  • pro Amazing staff with hospice services showed kindness and thoughtful consideration during difficult times.
  • pro Management listens to and promptly addresses concerns of residents, families, and staff.

Cons

  • pro The facility is absolutely horrible and does not know how to treat residents with dignity.
  • pro They advertise 24-hour access, but staff are often unavailable and the place is closed when called.
  • pro They cannot act without a doctor’s order and frequently cannot locate or heed information from doctors.
  • pro A catheter was left in for a week, causing severe pain and infection, with pain control described as a joke.
  • pro The place should be shut down and investigated for criminal negligence, as residents are left in bed for days without care and medications are denied.
  • pro The staff show a shocking neglect of care, failing to reposition patients and leaving them unattended for hours, with medications sometimes withheld.
  • pro The living areas are cramped and dirty: rooms are too small, port-a-potties are full of urine, bathrooms are dirty, and noise levels are extremely high.
  • pro The food is terrible—small portions, very salty, and not accommodating to dietary needs.
  • pro There are reports of theft and mismanagement of medications, with belongings stolen and meds not given on time.

Review

Hillside Heights Rehabilitation in Eugene, OR is best suited for families pursuing short- to mid-term post-acute rehab with a clear focus on physical therapy and medical oversight. It works best when residents can actively participate in therapy and rely on caregivers to translate hospital care into daily routines. The strongest outcomes tend to occur where therapy is consistent, care plans are communicated clearly, and nurse and CNA teams are dependable. The reality, however, is highly variable: day-to-day performance often hinges on staffing levels and leadership engagement, making the experience unpredictable. For families seeking a predictable custodial environment or long-term safety-focused care, Hillside Heights may fall short.

Those weighing alternatives should consider how crucial medication management, timely pain control, routine caregiving, and a clean, quiet living space are to their loved one. Reports of missed medications, delays in care, and housekeeping gaps point to meaningful safety and comfort gaps. For residents with substantial cognitive needs, heavy supervision requirements, or a preference for a more modern facility, other communities may offer greater reliability and fewer disruptions. Families unable to supervise care onsite should be prepared for ongoing advocacy. In short, Hillside Heights can work for rehab-focused stays, but it is not the strongest choice for custodial care or high-dependence residents.

On the upside, multiple reviewers praise attentive CNAs, responsive nurses, and capable physical and occupational therapy teams that push rehabilitation forward. When therapy is robust and communication is steady, residents report measurable progress and smoother transitions home. Social activities and hospice collaboration also appear to reflect genuine, compassionate care at times. Yet the dominant narrative across many accounts centers on understaffing and inconsistent medication delivery, alongside concerns about room size, cleanliness, and meals. cramped, outdated bathrooms, and odors surface as recurring complaints, underscoring a tension between genuine clinical care and day-to-day comfort. The disparity between these experiences shapes a complex, uneven reputation.

Those strengths can offset the weaknesses only when staffing remains stable and leadership responds promptly. The most credible rehab successes originate from teams that stay engaged, coordinate across disciplines, and keep families informed. In those moments, Hillside Heights provides real progress and a sense of security during recovery. The danger signal is repeated reports of delayed meds, care refusals, and days with insufficient repositioning or bathing. This duality makes the facility feel like two different places depending on who is on shift. For families willing to advocate and monitor closely, the positive elements, professional therapists, dedicated frontline staff, and a genuine willingness to adjust plans, can emerge as central strengths.

Practically, a rigorous vetting process is essential. Schedule in-person tours, request recent state inspection results, and demand to meet the rehab director and current shift rosters. Clarify medication management workflows, pain assessment protocols, and call-bell response procedures. Inspect living spaces for privacy, cleanliness, and accessibility, and sample a meal to assess nutrition and dietary accommodations. Observe therapy sessions or review a typical daily schedule to confirm that meaningful rehab happens daily. Seek current resident or family references and visit at different times of day to gauge staffing consistency. Consider a short-term trial stay while keeping other solid options on the table to compare care, atmosphere, and everyday reliability.

Bottom line: Hillside Heights Rehabilitation can be a viable choice for post-acute rehab when expectations align with its strengths and supervision remains strong. For families prioritizing robust therapy and proactive, approachable staff, and who can stay vigilant about medication accuracy, cleanliness, and safety, this facility can deliver genuine progress. For those requiring steady daily reliability, modern amenities, or high-level custodial care, alternatives are advisable. The prudent path is to compare against other Eugene-area options with stronger staffing consistency and cleaner environments, verify current licensure and inspection records, and tailor the decision to the resident’s rehabilitation goals and safety needs. With thorough due diligence, the decision can be made confidently, grounded in a clear understanding of where care, safety, and recovery potential truly lie.

Features

Housing

  • 83 resident community capacity 83 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Mahlon Sweet (9 miles away) Mahlon Sweet (9 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Hillside Heights Rehabilitation, located in Eugene, OR, is an assisted living community that offers a comfortable and supportive environment for seniors. Situated in a convenient location, this community is surrounded by various amenities to cater to the needs of its residents.

With 12 cafes nearby, residents can easily enjoy a cup of coffee or have a casual meal with friends and family. The proximity of 8 parks provides an excellent opportunity for outdoor activities and leisurely walks amidst nature. The availability of 9 pharmacies ensures that residents can conveniently access their medications and healthcare supplies.

The presence of 30 physicians nearby indicates the accessibility to quality healthcare services, ensuring that residents receive prompt medical attention whenever needed. Additionally, the community is surrounded by 38 restaurants offering a plethora of dining options, allowing residents to indulge in delicious meals without having to travel far.

For transportation needs, there is a reliable transportation option nearby, which facilitates easy commuting for both residents and their visitors. Furthermore, the presence of 2 hospitals ensures quick access to emergency medical care should the need arise.

In summary, Hillside Heights Rehabilitation in Eugene, OR offers a comprehensive range of amenities and services to support the well-being and convenience of its residents. From cafes and parks to pharmacies and physicians, this assisted living community provides everything necessary for a comfortable retirement lifestyle.

Nearby Places of Interest

This part of Eugene, Oregon offers a convenient and diverse range of amenities for seniors looking to settle in the area. With several parks nearby, such as Madison Meadows and Skinner Butte Park, residents can enjoy leisurely walks or picnics in nature. Access to pharmacies like Walgreens and Rite Aid provide easy access to healthcare needs, while a variety of restaurants like Glenwood Restaurant and Falling Sky Brewing offer dining options for every palate. Additionally, there are reputable medical clinics such as Westmoreland Medical Clinic and Oregon Medical Group for healthcare services. The presence of cafes like Brails Restaurant and Equiano Coffee provide opportunities for socializing with friends over coffee. In case of emergencies, Compassion Center and Willamette Community Health Solutions are within close proximity. Overall, this area of Eugene presents a vibrant and well-equipped community for senior living.

Parks

  • Madison Meadows (0.8 miles)
  • Washington Park (1 miles)
  • Jefferson Park (1.2 miles)
  • Monroe Park (1.6 miles)
  • West University Park (1.9 miles)
  • Skinner Butte Park (2.5 miles)
  • Maurie Jacobs Park (2.7 miles)

Pharmacies

  • Walgreens (0.9 miles)
  • Rite Aid (0.9 miles)
  • Albertsons Pharmacy (1 miles)
  • Serra Dispensary Eugene (1.5 miles)
  • Hirons Drug (1.5 miles)
  • Broadway Apothecary (1.5 miles)
  • Albertsons Pharmacy (1.6 miles)

Physicians

  • Westmoreland Medical Clinic (1.1 miles)
  • Oregon Medical Group (1.1 miles)
  • Prevention Plus Clinic (1.1 miles)
  • Eugene Eye Clinic (1.1 miles)
  • Oregon Psychiatric Partners (1.1 miles)
  • John E Villano (1.2 miles)
  • Eugene Hearing & Speech Center (1.4 miles)

Restaurants

  • Glenwood Restaurant (1.1 miles)
  • Cornucopia Restaurant (1.3 miles)
  • The Bier Stein (1.5 miles)
  • Forrester's Bar and Grill (1.6 miles)
  • Falling Sky Brewing (1.6 miles)
  • Level Up Arcade (1.7 miles)
  • Sweet Life Patisserie (1.7 miles)

Cafes

  • Brails Restaurant (1.4 miles)
  • Vero Espresso (1.7 miles)
  • Starbucks (1.9 miles)
  • Dutch Bros Coffee (1.9 miles)
  • Dutch Bros Coffee (2 miles)
  • Jazzy Ladies Cafe & Coffeehouse (2 miles)
  • Equiano Coffee (2.1 miles)

Hospitals

  • Compassion Center (1.5 miles)
  • Willamette Community Health Solutions (1.6 miles)

Transportation

  • Amtrak (2.2 miles)

Frequently Asked Questions

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