Right at Home - Eugene, OR

Pros

• CiCi is described as having a big heart, strong hands, and a kind soul who cares for the family.
• The caregivers are selfless, sacrificing, and supportive, giving all of themselves to others.
• The caregiving makes a meaningful difference in loved ones' lives, even when no one is watching.
• Caregivers for Mr. T are appreciated for their love and dedication.
• Caring is described as CiCi's calling, and she makes an amazing difference.
• Right At Home staff are compassionate, love what they do, and treat clients like family.
• Office staff are compassionate, understanding, flexible, and genuinely appreciative of caregivers.
• Right At Home is praised as an excellent place to work, with a family-like atmosphere and flexible scheduling.
• The agency is described as the best in-home care in the area, with compassionate and consistent care.
• Christie is highlighted as an amazing caregiver who goes above and beyond with kindness and attention.

Cons

• Worst company out there
• Poor communication

Review

The chorus that runs through these notes is one of gratitude and warmth. CiCi stands out as a shining example of what caregiving can be when it comes from the heart. The messages consistently describe her as having a big heart, strong hands, and a kind soul, with deep appreciation for how she cares for our family. When the caregivers become a part of the family, it shows in the way families speak of their loved ones' daily lives being touched by someone who truly cares. In particular, the care given to our father, Mr. T, is celebrated for its love, dedication, and the sense that he is treated with genuine respect and kindness.

Across the board, the reviewers highlight selflessness, sacrifice, and unwavering support. They note that caregivers give all of themselves to those they tend, and that the impact of this work extends far beyond the obvious duties of care. Even in moments when no one is watching, the daily acts of compassion - the small, meaningful gestures that improve life - are acknowledged as making a real difference. This sense of meaningful, person-centered care is repeatedly described as the heartbeat of Right At Home, with many praising the way caregiving is presented not as a job but as a calling.

The services themselves are repeatedly portrayed as flexible, responsive, and highly client-focused. Several testimonials point to the exceptional willingness to adapt to changing needs, including offering two-hour sessions when that better suits a client's schedule, providing bedbound and end-of-life care, and arranging same-day or next-day assessments. The network of professionals at Right At Home is described as dedicated and capable, working in collaboration with outside providers to ensure that every need is met. Because aging in place is a central aim for many families, the ability to maintain independence while receiving high-quality in-home care is a recurring theme of gratitude.

Equally important is the culture and responsiveness of the office team. Reviewers repeatedly commend the office staff for being compassionate, understanding, and flexible with scheduling. Managers are described as accessible and effective at resolving issues, and there's a strong sense that clients and their families are treated like part of a larger Right At Home family. This appreciation for the administrative side of care underscores how the organization supports both clients and caregivers, ensuring that care delivery is smooth, reliable, and respectful of family needs.

Individual caregivers and ambassadors of care receive special recognition for their impact. Christie is singled out as someone truly special, who has gone above and beyond for elderly parents. Kathy Waley is praised by a colleague as a heartfelt, compassionate professional who respects and supports a client with dementia, promoting independence and safety while following through with therapy recommendations. The warmth and reliability of Jennifer and Leah, described as attentive, responsible, and fostering friendship, help families feel at ease, especially when the caregivers become integrated into the family's daily routines. Other names - Margo, Shirley, Carol, Andy, Doone, and Jessica - are mentioned with gratitude for their steady, capable presence and for coordinating care with sensitivity and flair.

Yet, as robust as this community is, the reviews are not without a note of caution. A minority of comments acknowledge negative experiences or frustrations, including a remark labeling the company as "the worst," and an explicit mention of poor communication in certain cases. These voices remind us that, while the majority of experiences described are overwhelmingly positive and affirming, there can be inconsistencies in service delivery or communication that families encounter. It serves as a reminder that any care partnership is a living, evolving relationship that benefits from ongoing dialogue and shared expectations.

Overall, the stories form a powerful portrait of Right At Home as a compassionate, flexible, and family-oriented in-home care provider. They emphasize a strong commitment to helping families keep loved ones comfortable and safe at home, with caregivers who feel like part of the family through genuine connection, reliability, and professional expertise. The organization's willingness to adapt - whether through flexible scheduling, incremental visits, or close coordination with other care partners - coupled with the evident care and warmth of the caregivers, builds a strong case for choosing Right At Home Eugene when families seek trusted support for aging in place. For anyone facing the challenge of securing in-home care, this team comes across as deeply dedicated, capable, and heartfully invested in making everyday moments meaningful and dignified.

This part of Eugene, Oregon, offers a convenient and vibrant neighborhood for seniors looking to live in an urban setting. With numerous cafes and restaurants within walking distance, you can easily enjoy a variety of dining options. Nearby pharmacies provide easy access to medical care and prescriptions. The proximity to parks like West University Park and Washington Park offer opportunities for outdoor leisure and relaxation. Additionally, the presence of reputable physicians and hospitals ensures quality healthcare services are readily available. Transportation options such as Amtrak are also conveniently located, making it easy to travel within or outside the area. Overall, this neighborhood provides a well-rounded environment that caters to the needs and interests of seniors looking for a comfortable and active lifestyle in Eugene.

Cafes

• Brails Restaurant (0.1 miles)
• Vero Espresso (0.2 miles)
• Dutch Bros Coffee (0.5 miles)
• Jazzy Ladies Cafe & Coffeehouse (0.7 miles)
• Dutch Bros Coffee (0.7 miles)
• Starbucks (0.9 miles)
• Farmers Union Coffee Roasters (0.9 miles)

Pharmacies

• Hirons Drug (0.1 miles)
• Broadway Apothecary (0.1 miles)
• Rite Aid (1.1 miles)
• Serra Dispensary Eugene (1.1 miles)
• Albertsons Pharmacy (1.3 miles)
• Walgreens (1.3 miles)
• Twenty After Four Wellness Center (1.3 miles)

Physicians

• Oregon Retina (0.1 miles)
• Oregon Eye Consultants (0.1 miles)
• Oregon Medical Group (0.2 miles)
• Keiperspine (0.2 miles)
• Kaiser Permanente (0.3 miles)
• Eugene Sports & Orthopaedic (0.4 miles)
• John E Villano (0.4 miles)

Restaurants

• The Bier Stein (0.1 miles)
• Falling Sky Brewing (0.3 miles)
• Cornucopia Restaurant (0.3 miles)
• Level Up Arcade (0.3 miles)
• High Street Brewery & Cafe (0.4 miles)
• First National Taphouse (0.6 miles)
• Burrito Boy (0.7 miles)

Parks

• West University Park (0.5 miles)
• Washington Park (0.5 miles)
• Jefferson Park (0.5 miles)
• Madison Meadows (0.7 miles)
• Monroe Park (0.9 miles)
• Skinner Butte Park (1.3 miles)
• Alton Baker Dog Park (1.4 miles)

Hospitals

• Willamette Community Health Solutions (0.8 miles)
• Compassion Center (1.7 miles)

Transportation

• Amtrak (0.9 miles)