Bartlett Memorial Medical Ctr in Sapulpa, OK

Pros

• The staff were kind, caring, and professional throughout the patient's experience.
• The ER team provided prompt, thorough, and compassionate care during emergencies.
• Christina was outstanding, and the doctor she worked with was highly regarded.
• Debbie from radiology went above and beyond to help and was very professional.
• Wednesday, the paramedic, was described as the best ever for her care.
• The nursing staff and doctors delivered care with dignity and respect from arrival to discharge.
• The facility was praised for being clean and staffed by friendly, helpful personnel.
• The techs in radiology and mammography were gentle, efficient, and supportive.
• The care team communicated clearly, explained treatments, and answered questions with patience.
• The hospital was repeatedly described as providing outstanding care and making patients feel valued.

Cons

• Jennifer provided poor service as a nurse on the second floor during the night shift.
• The nurse who removed the IV appeared intoxicated, did not wear gloves, and was rough.
• The ER was described as dirty with mold, trash, and bugs, and the staff as incompetent.
• Dr. Stone was criticized for not caring about the patient's healthcare and for withholding medication.
• The hospital staff were described as lacking empathy, compassion, and basic care.
• The ER receptionist was described as very rude.
• The hospital was accused of wasting time and money with unnecessary tests and billing.

Review

Bartlett Memorial Medical Center in Sapulpa is best suited for adults who need quick, practical emergency care and for families that can weather a spectrum of experiences. On good days the staff respond with warmth, competence, and clear communication, and patients report timely imaging and attentive nurses who ease anxiety during urgent visits. The facility shines when rapid triage, decisive treatment, and bedside staff who listen are the norm. However, prospective patients should recognize that the care experience is uneven across shifts and departments. Those who require unwavering consistency, a uniformly compassionate bedside manner, or an impeccably clean environment every visit may prefer alternatives.

Alternatives to Bartlett Memorial should be considered by families seeking steadiness: those with sensitive patients, pediatric cases, or complex chronic conditions that demand seamless coordination across providers. Several reviews point to aggressive or dismissive physician behavior, misdiagnoses, or poor bedside manner from some staff on certain shifts. Cleanliness concerns and long waits when ER volumes spike further anchor the caution. In short, if a reliably empathetic team, meticulous attention to hygiene, and predictable discharge communication are priorities, a different facility in the Tulsa area may offer greater consistency.

On the plus side, numerous encounters highlight standout staff who make a meaningful difference. Certain nurses and advanced practitioners are repeatedly praised for bedside manner, efficiency, and genuine care. Instances of exceptionally attentive care include nurses who succeed at painless IV starts, a paramedic-nurse hybrid for day-to-day care, and radiology and respiratory staff who coordinate smoothly. The ER and imaging teams frequently deliver timely assessments, tests, and updates that relieve patient stress. When those components align, Bartlett Memorial can feel like a well-run rural hospital with the resources and attention needed in urgent situations.

Yet the darker thread runs through many reviews: a minority of doctors and front-line staff are perceived as uncaring or abrupt, and some encounters involve miscommunication or perceived neglect. Reports of prolonged waits, incomplete paperwork, and lapses in monitoring vitals in critical moments surface repeatedly. Cleanliness has been a recurring concern in at least a few ER experiences, with patients describing dirty rooms or suboptimal conditions. Billing or administrative friction - such as repeated requests for information and red tape - has also colored some visits. In aggregate, these episodes dampen confidence and create a sense that care quality is not consistently reliable.

Nevertheless, the successful care stories demonstrate that the pros can offset the cons for many families. When the team functions at a high level - fast triage, compassionate nurses, clear explanations, and efficient imaging - the hospital delivers care that rivals larger urban facilities for urgent needs. For families aware of the variability, it becomes a matter of choosing the right shift or staff: request a nurse known for bedside manner, or seek care during hours when the ER team is aligned toward attentive, patient-centered service. The strong performers among radiology and respiratory staff frequently tip the balance toward a positive outcome, even in the face of earlier misgivings.

For decision-making, this hospital remains a viable option for urgent care where speed and direct care are valued, with the caveat that consistency cannot be guaranteed. Families should go in with a plan: identify preferred caregivers, anticipate potential administrative bumps, and have a backup facility in mind for situations requiring steady, ongoing follow-up. If the priority is unwavering empathy, spotless conditions, and tightly coordinated discharge processes, alternatives in the Tulsa metro area should be seriously considered; if quick, practical ER access with the right staff is paramount, Bartlett Memorial often meets that need with courage and competence on many shifts.

This area of Sapulpa, Oklahoma offers a variety of amenities that may be beneficial for senior living. There are several pharmacies within close proximity, making medication management convenient. In terms of dining options, there are fast food chains like Sonic Drive-In and Chick-Fil-A as well as Mexican and pub restaurants nearby. Medical care is easily accessible with a selection of physicians' offices in the vicinity. For leisure activities, there is a movie theater and cafes within driving distance, and several places of worship for spiritual needs. Transportation services are available at the nearby airport and U-Haul dealer. Additionally, there are parks for outdoor recreation and hospitals for any medical emergencies. Overall, this area provides a range of resources that can cater to the needs of seniors looking to live comfortably in Sapulpa.

Pharmacies

• Med-World Pharmacy (0.4 miles)
• Medicap Pharmacy (5.8 miles)
• CVS Pharmacy (7.2 miles)
• Walgreens (7.2 miles)
• Walgreens (7.8 miles)
• Med X Drug (7.8 miles)
• Spoon Drug (8 miles)

Restaurants

• Sonic Drive-In (0.5 miles)
• Los Mariachis Mexican Restaurant (4.8 miles)
• Chick-Fil-A (5.6 miles)
• Whataburger (6.7 miles)
• Chick-Fil-A (7.2 miles)
• McDonald's (7.2 miles)
• George's Pub (7.6 miles)

Physicians

• Center For Orthopaedic Reconstruction & Excellence (5.5 miles)
• Utica Park Clinic (7 miles)
• Utica Park Clinic - Jenks (8 miles)
• Beatty John Saint John Clinic Family Medical Care Tulsa (8.3 miles)
• Park Utica Clinic (8.4 miles)
• Omni Medical Group (9.7 miles)
• Osteo Strong (9.8 miles)

Theaters

• AMC CLASSIC Tulsa Hills 12 (6.4 miles)

Cafes

• Starbucks (6.6 miles)
• Starbucks (11.4 miles)
• Dutch Bros Coffee (12 miles)

Places of Worship

• Tulsa Hills Church Of The Nazarene (6.7 miles)
• Sand Springs Congregations of Jehova's Witnesses (7 miles)
• Church That Matters (7.8 miles)
• Brookside Baptist Church (10.7 miles)
• Christ United Methodist Church (12.2 miles)
• Boston Avenue United Methodist Church (12.3 miles)

Transportation

• Richard Lloyd Jones Jr Airport (RVS) (6.9 miles)
• Christiansen Aviation (6.9 miles)
• U-Haul Neighborhood Dealer (7.9 miles)

Parks

• River Parks 96th and Riverside (8.6 miles)
• Sand Springs City Parks & Rec (10.3 miles)
• Riverparks (10.5 miles)
• Gathering Place (11.2 miles)

Hospitals

• Oklahoma State University Medical Center (12 miles)
• Health Design (12.2 miles)
• St John Medical Center (12.2 miles)