Bartlett Memorial Medical Ctr

Pros

• The staff were awesome at taking care of patients and helping them recover, with kind hearts.
• Christina was the absolute best nurse, and the doctors were great.
• The ER team got patients in immediately and delivered thorough, excellent care, including X-rays, IVs, and meds.
• The staff were pleasant, friendly, knowledgeable, and professional from check-in to procedure.
• Debbie from radiology was very professional and went out of her way to help; she deserved a raise.
• Wednesday, the paramedic, was the best ever, bringing warmth and positive bedside manner.
• Dr. Cody Miller and the staff were kind, caring, and compassionate during the stay.
• The hospital was described as great and very clean, with amazing staff.
• The lab staff were awesome, friendly, and helpful.

Cons

• A nurse on the second-floor night shift was described as not knowing her job and unfit to be a nurse.
• A nurse was alleged to be intoxicated, not wearing gloves, and rough when removing an IV.
• The hospital was labeled as a terrible place to go and suggested to visit elsewhere.
• Dr. Stone was described as the worst doctor, having withheld medication and treated the patient poorly.
• There was a claim of a pervasive lack of empathy, compassion, and care among medical staff.
• The ER receptionist was described as very rude.

Review

The collection of reviews paints a hospital experience that runs the gamut from life-saving, compassionate care to troubling lapses in attention and professionalism. Several patients recount moments of urgent relief and respectful treatment, especially in emergency scenarios, while others describe episodes of poor service, rough handling, or perceived indifference. The contrast is stark enough that readers are left with a divided impression of St. John (Ascension) facilities, particularly the Sapulpa location and its night- and day-shift operations on different floors.

One recurring thread is the high praise for quick, thorough responses during real emergencies. A patient arriving with an asthma attack and COVID, for example, notes that staff got them in immediately and moved through the process - X-rays, IVs, drugs, registration, nursing, and doctors - without long waits, counting the experience at about four hours start to finish. Another set of reviews highlights the ER's efficiency in urgent cases, with references to prompt EKGs, CAT scans, labs, and chest X-rays, followed by careful explanations from doctors and nurses. In such accounts, the care team is described as on top of the situation, attentive, and focused on patient well-being, leading to sentiments like "amazing," "excellent care," and even "five stars" or "ten stars."

Within the positive mode, several individuals stand out by name for their bedside manner and professionalism. Christina, a nurse praised as "the absolute best" who clearly left a strong impression on one patient, embodies the kind of compassionate care that others remember fondly. Wednesday, described as the best paramedic or nurse on duty, receives repeated commendations for making the ER experience more bearable and for getting the job done with warmth and skill - "the BEST EVER" and "shared laughs and smiles," which a number of reviewers say made a difficult moment more tolerable. Debbie from radiology is singled out for going above and beyond, coordinating MRI scheduling and heart monitor needs across locations, and earning praise for professionalism and helpfulness. Dr. Cody Miller is similarly cited in positive terms, with comments about kindness, competence, and compassionate care during a recent stay.

However, the same set of reviews also includes persistent and pointed criticisms that underscore systemic issues or specific incidents. A reviewer on the second-floor night shift - Jennifer - claims poor service and asserts that she "doesn't know her job" and should not be nursing, calling for accountability. Other accounts mention a second-floor day shift on a Sunday with the same concerns about cleanliness and rude staff. There are reports of a nurse removing an IV in a manner described as rough, and without gloves, raising concerns about patient safety and professionalism. Two or three comments echo fears about staff demeanor that feel inhospitable or uncaring, and some patients describe feeling neglected or dismissed, especially when their family members were dealing with chronic illnesses or complex conditions.

Doctors draw sharp contrasts in the reviews as well. Dr. Stone from Sapulpa's ER appears in negative light in multiple accounts, with allegations that he withheld medications or failed to provide appropriate care, and even described as uncaring or disdainful toward patients. A reviewer recounts a sequence in which the doctor allegedly left the patient in pain and disagreed with the patient's needs, prompting strong statements about whether such care is appropriate for an ER physician. Another patient recalls a different doctor, Dr. J. Johnson, who entered late, did not address the cause of severe pain, and contributed to a perception that the management of their visit was incomplete. These doctor-specific critiques are interwoven with general concerns about empathy and thoroughness, suggesting a pattern that some patients feel undermines otherwise positive experiences.

Beyond doctors and nurses, several comments address the broader hospital environment and staff dynamics. Receptionists and some hospital staff are described as rude or unconducive to a smooth patient flow, with a complaint about a "very rude receptionist" in the ER and general remarks about a lack of empathy from some hospitals' staff. The lab team is occasionally praised for friendliness and efficiency, while other reviews point to communication gaps, disjointed care transitions (for example, between radiology and other departments), and administrative lapses such as missing or incomplete paperwork that preceded discharge or transfer. In one particularly mixed note, a patient who had a positive ER experience overall still mentions that, later, their daughter's care involved instances of mockery or neglect from the staff, underscoring that patient experiences can diverge sharply even within the same facility.

In sum, the narrative around St. John (Ascension) Sapulpa facilities is a mosaic of lifesaving competence and human warmth on one hand, and concerning gaps in empathy, procedural consistency, and staff behavior on the other. Reviewers repeatedly celebrate standout individuals - Christina, Wednesday, Debbie from radiology, Dr. Cody Miller, and others - whose bedside manners and professionalism left lasting positive impressions. At the same time, there are recurring calls for accountability, particularly regarding specific staff and doctors, as well as concerns about cleanliness, gloves and patient safety during procedures, and the perceived need for more consistent kindness and respect across all shifts. For anyone weighing care options or seeking a deeper understanding of patient experiences at this hospital, the messages collectively emphasize that moments of exceptional care do exist, but they can be unevenly distributed depending on staff, shift, and department.

This area of Sapulpa, Oklahoma offers a variety of amenities that may be beneficial for senior living. There are several pharmacies within close proximity, making medication management convenient. In terms of dining options, there are fast food chains like Sonic Drive-In and Chick-Fil-A as well as Mexican and pub restaurants nearby. Medical care is easily accessible with a selection of physicians' offices in the vicinity. For leisure activities, there is a movie theater and cafes within driving distance, and several places of worship for spiritual needs. Transportation services are available at the nearby airport and U-Haul dealer. Additionally, there are parks for outdoor recreation and hospitals for any medical emergencies. Overall, this area provides a range of resources that can cater to the needs of seniors looking to live comfortably in Sapulpa.

Pharmacies

• Med-World Pharmacy (0.4 miles)
• Medicap Pharmacy (5.8 miles)
• CVS Pharmacy (7.2 miles)
• Walgreens (7.2 miles)
• Walgreens (7.8 miles)
• Med X Drug (7.8 miles)
• Spoon Drug (8 miles)

Restaurants

• Sonic Drive-In (0.5 miles)
• Los Mariachis Mexican Restaurant (4.8 miles)
• Chick-Fil-A (5.6 miles)
• Whataburger (6.7 miles)
• Chick-Fil-A (7.2 miles)
• McDonald's (7.2 miles)
• George's Pub (7.6 miles)

Physicians

• Center For Orthopaedic Reconstruction & Excellence (5.5 miles)
• Utica Park Clinic (7 miles)
• Utica Park Clinic - Jenks (8 miles)
• Beatty John Saint John Clinic Family Medical Care Tulsa (8.3 miles)
• Park Utica Clinic (8.4 miles)
• Omni Medical Group (9.7 miles)
• Osteo Strong (9.8 miles)

Theaters

• AMC CLASSIC Tulsa Hills 12 (6.4 miles)

Cafes

• Starbucks (6.6 miles)
• Starbucks (11.4 miles)
• Dutch Bros Coffee (12 miles)

Places of Worship

• Tulsa Hills Church Of The Nazarene (6.7 miles)
• Sand Springs Congregations of Jehova's Witnesses (7 miles)
• Church That Matters (7.8 miles)
• Brookside Baptist Church (10.7 miles)
• Christ United Methodist Church (12.2 miles)
• Boston Avenue United Methodist Church (12.3 miles)

Transportation

• Richard Lloyd Jones Jr Airport (RVS) (6.9 miles)
• Christiansen Aviation (6.9 miles)
• U-Haul Neighborhood Dealer (7.9 miles)

Parks

• River Parks 96th and Riverside (8.6 miles)
• Sand Springs City Parks & Rec (10.3 miles)
• Riverparks (10.5 miles)
• Gathering Place (11.2 miles)

Hospitals

• Oklahoma State University Medical Center (12 miles)
• Health Design (12.2 miles)
• St John Medical Center (12.2 miles)