Walnut Park Manor

Pros

• The property is well lit and quiet, each unit has a storm shelter.
• Maintenance was good and pleasant.
• Very nice community.

Cons

• They describe Walnut Park Manor as a hellhole and would give it negative stars.
• They report the office never answers calls.
• They would never place an elderly relative there, likening it to an insane asylum.
• They note the common room is monitored by cameras, creating an institutional atmosphere.
• They say the manager is abrasive and on a power trip, making life there a nightmare for a disabled resident.
• They claim there are no social activities as advertised and cite issues with maintenance, including an unannounced grab-bar installation that was unusable.
• They recount aggressive, rude staff and mistreatment of family after a death, advising not to move loved ones there.
• They accuse a manager named Sonya of racism in denying access to a Black visitor.

Review

Walnut Park Manor in Sapulpa has inspired a broad range of strong reactions from people who have interacted with the place, especially those looking after aging or disabled family members. Across the many accounts, the tone is predominantly negative, with repeated concerns about management, safety, and the overall living environment. Several reviewers describe the complex as a place to avoid, warning that moving a loved one there could have lasting emotional and physical costs. The comments often begin with a stark warning: what's visible from the street does not prepare you for the stress many residents report once they live there.

A central thread in the feedback is poor communication and unresponsive management. Prospective residents frequently mention that the office is hard to reach and that phones go unanswered for long periods. This duplication of frustration - no one answering, unclear processes, and a sense that problems don't get prioritized - leads to a perception of neglect. One reviewer even warned that after reading public reviews, they would never consider placing an elderly relative there, citing the property's reputation as a "hellhole" and likening it to an insane asylum. The lack of reliable contact feeds into fear and distrust, especially for families trying to coordinate care and services from afar.

Even when the physical conditions at Walnut Park Manor are acknowledged as being adequate in certain respects, the atmosphere is described as oppressive and surveilled. The complex is said to be well lit and quiet, with each unit featuring a storm shelter, but these positives are overshadowed by the sense of living under constant watch. The common room reportedly houses cameras intended to monitor residents, which some reviewers feel creates a rigid, institution-like vibe rather than a homey, community-oriented setting. Add to that a manager described as abrasive and argumentative, and it becomes easy to understand why many residents feel stressed rather than supported. Several reviewers note that what some advertisements claim - social activities, for instance - does not match the lived reality, with no robust programming or communal engagement evident.

The lived experiences of disabled and elderly residents are a recurring focus, with many accounts detailing practical safety concerns and the management of daily needs. One resident, who is wheelchair-bound and heavily dependent on balance and assistance, describes how a critical safety feature - a grab bar in the shower - was installed improperly and unhelpfully, placed on the outside rather than inside, making it inaccessible for someone who cannot stand or reach it. They recount maintenance visits that arrived unannounced, leaving them without a solution for weeks and forcing them to improvise around dangerous conditions. The broader message is that essential accommodations - communications about repairs, timely provision of safety equipment, and respect for a resident's limitations - are not reliably delivered, turning basic daily tasks into hurdles.

Interpersonal dynamics at the site are another source of alarm. Several reviews recount encounters with a manager who is allegedly aggressive and unhelpful, with one account describing a particularly painful interaction after a family member died. The reviewer claims the staff treated the family horribly, provoking panic and distress in a moment already heavy with grief. There are also sharp accusations of discriminatory behavior. A reviewer alleges racist conduct by a park manager toward a Black visitor seeking to collect medical equipment, including stories of denied access and a confrontational exchange that ended with the manager hanging up on a call. These incidents contribute to an atmosphere where residents and their families fear they may be treated unfairly or differently based on race or illness, rather than being supported.

Health concerns beyond day-to-day care are also threaded through the reviews. One family member recounts persistent moisture and mold problems affecting a parent, with ongoing health implications that included cardiovascular symptoms and fatigue. The caregiver claims that the management did not take the health concerns seriously and that the situation culminated in a devastating stroke for the elderly parent after moving in. Another alarming claim centers on smart meters along an apartment wall that purportedly emitted EMF radiation, with a long-term impact on the resident's health and an assertion that coming documentation of health problems was ignored. The narrative here is not only about discomfort but about perceived risk to vulnerable residents, with some suggesting that parts of the building or its infrastructure may be unsafe and should be condemned.

On the practical and financial side, there is a recurring sense of disorganization and disappointing quality. Reviewers describe the property as unorganized and unprofessional, with construction quality described as cheap and not up to reasonable standards. Rent and deposits are characterized as excessively high relative to the value and conditions offered. Issues like interrupted cable service and malfunctioning washers point to inconsistent maintenance and service levels. Yet, for all the negatives, a minority of comments acknowledge some positive aspects, noting that maintenance could be good and pleasant when it did occur, and even calling the community "very nice" in a few lines. This contrast underlines the mixed experiences some residents have had, where certain hands-on staff or departments may provide help, while overall policy, communication, and culture still leave much to be desired.

Taken together, these reviews paint a portrait of Walnut Park Manor that is dominated by concerns about safety, dignity, and respect for residents' autonomy, especially for the elderly and disabled. They emphasize the need for reliable communication, careful handling of safety-critical modifications, and a management approach that prioritizes residents' well-being over control or unilateral decision-making. For families considering this community, the messages urge scrutiny: visit in person if possible, speak directly with current residents and staff, verify access to regular social and physical health services, and review lease terms and maintenance commitments closely. The accounts also serve as a reminder that even when some physical features of a complex might be adequate, the overall living experience hinges on how residents are treated, how promptly needs are addressed, and whether a genuine, respectful sense of home can be fostered rather than replaced with surveillance and rigidity.

Restaurants

• Sonic Drive-In (0.5 miles)
• Los Mariachis Mexican Restaurant (5.6 miles)
• Chick-Fil-A (6.5 miles)
• Whataburger (7.1 miles)
• Chick-Fil-A (7.6 miles)
• China OK (7.8 miles)
• McDonald's (7.9 miles)

Pharmacies

• Med-World Pharmacy (0.8 miles)
• Medicap Pharmacy (6.7 miles)
• Walgreens (7.4 miles)
• Med X Drug (7.4 miles)
• Spoon Drug (7.6 miles)
• Walgreens (7.9 miles)
• CVS Pharmacy (7.9 miles)

Physicians

• Center For Orthopaedic Reconstruction & Excellence (6.1 miles)
• Utica Park Clinic (7.7 miles)
• Park Utica Clinic (7.9 miles)
• Utica Park Clinic - Jenks (8.7 miles)
• Beatty John Saint John Clinic Family Medical Care Tulsa (8.8 miles)
• Omni Medical Group (9.3 miles)
• Osteo Strong (10.3 miles)

Places of Worship

• Sand Springs Congregations of Jehova's Witnesses (6.4 miles)
• Tulsa Hills Church Of The Nazarene (7.1 miles)
• Church That Matters (7.4 miles)
• Brookside Baptist Church (11 miles)
• Boston Avenue United Methodist Church (12.4 miles)
• Christ United Methodist Church (12.5 miles)

Theaters

• AMC CLASSIC Tulsa Hills 12 (6.9 miles)

Cafes

• Starbucks (7 miles)
• Starbucks (11.9 miles)
• Dutch Bros Coffee (12.4 miles)
• Coffee House (12.6 miles)

Transportation

• U-Haul Neighborhood Dealer (7.4 miles)
• Richard Lloyd Jones Jr Airport (RVS) (7.4 miles)
• Christiansen Aviation (7.4 miles)

Parks

• River Parks 96th and Riverside (9.3 miles)
• Sand Springs City Parks & Rec (9.8 miles)
• Riverparks (10.7 miles)
• Gathering Place (11.4 miles)

Hospitals

• Oklahoma State University Medical Center (12.1 miles)
• Health Design (12.4 miles)
• St John Medical Center (12.4 miles)