Arbor Village

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Arbor Village

310 West Taft, Sapulpa, OK 74066

For more information about senior living options: (844) 490-3973

3.9 from 27 reviews
5 stars
17
4 stars
3
3 stars
1
2 stars
0
1 stars
6

Skilled Nursing Facility

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    Overall Review of Arbor Village

    Pros

    • pro The staff love the residents like family and treat them as such.
    • pro The facility is a great place to live and to have a loved one.
    • pro The facility is beautiful, and residents are out and about enjoying activities.
    • pro They are treating residents very well.
    • pro The staff are always friendly and know everyone by name, including family.
    • pro The staff are excellent, genuinely loving their residents, and dedicated to their care.
    • pro Arbor Village has caring, attentive, patient staff.
    • pro The facility is beautifully remodeled with caring staff, and residents are well loved.
    • pro The nurses are very attentive and easy to reach with questions.
    • pro The director and staff help families through difficult transitions and encourage visits.

    Cons

    • pro On some weekends the facility stinks due to a lack of keeping the patients clean.
    • pro The reviewers claim the staff nearly killed their friend by neglecting medical care for a week.
    • pro The facility is not fancy and the food is not always the best.
    • pro They did not have the resident's meds and tried to give them someone else's meds, leaving them without meds over a holiday.
    • pro The place is described as a dump - dirty, broken down, and not safe.
    • pro There were bed bugs and roaches in rooms, and chronic short staffing attributed to the administrator being a drunk.
    • pro Staff were rude and disrespectful when a resident needed assistance to use the restroom.
    • pro They alleged the facility did not practice COVID-19 protocol and was filthy.
    • pro The reviewers felt elderly residents were neglected.

    Review

    Arbor Village presents itself in the reviews as a place where care and compassion often shine through the everyday routines of long-term and short-term care. Families repeatedly describe a culture in which staff members treat residents with warmth, respect, and genuine affection, almost as if they were part of a large, extended family. The atmosphere is frequently characterized as welcoming and engaging, with residents seen participating in activities, socializing with one another, and enjoying moments of joy that counterbalance the seriousness of rehab and memory-care needs. Several witnesses highlight the sense that the staff's love and attentiveness can turn a facility into a comforting home rather than a sterile institution.

    A recurring thread among the praise centers on the staff's relational approach. Reviewers note that the team is easy to reach, responsive, and involved in shared decision-making with families. The facility is described as not flashy, but the caregivers' professionalism, accessibility, and ongoing communication stand out. Families mention thoughtful daily care, regular updates about a loved one's progress, and collaborative problem-solving when concerns arise. One reviewer emphasizes an "open door policy" with the administrator, which contributes to a perception of transparency and partnership. The caregiving culture extends beyond basic tasks to involve meaningful interactions, such as residents lighting up when a nurse arrives or when a beloved dog is allowed to visit, bringing smiles to residents and visitors alike.

    Within Arbor Village, several specific stories illustrate the depth and texture of the care. For instance, there are accounts of residents who needed time to adjust from home to the memory-unit setting, with staff gently guiding them through transitions and maintaining safety while preserving dignity. Families praise caregivers who form stable attachments with residents - Harold, a resident who became associated with particular CNAs, is described as a vivid example of how patient and reassuring staff can be in memory-care contexts. In these narratives, leadership and staff dedication are evident in the way routines are organized around individual needs, with residents guided toward recovery, safe ambulation, and social engagement rather than isolation.

    Other reviews highlight the positive impact of Arbor Village's environment on both patients and families. Descriptions emphasize renovations and a sense of warmth inside the facility, with laughter and a vibrant atmosphere that makes a memory of "home" more likely for residents who may fear being moved again. Families recount times when staff were patient, attentive, and calm, with nurses readily available to answer questions and to coordinate hospital transport when a resident's condition requires more acute care. For many, the sense of security comes from consistent, respectful handling of personal information and plans, ensuring that decisions about care are made with the family's consent and involvement.

    However, not all experiences echo the same level of satisfaction. A number of reviews express serious concerns about cleanliness and safety that overshadow the otherwise positive notes. Some reviewers describe weekends when odors pervade the facility and cleanliness lapses are evident, implying inconsistent maintenance of hygiene standards. Other accounts raise alarms about pest issues - bed bugs and roaches in rooms - along with assertions that the facility is understaffed and that administrative leadership may be contributing to systemic problems. In these voices, the fear centers on residents not receiving timely care or proper attention, especially when staff are overwhelmed or distracted by staffing shortages.

    Medication management and emergency responsiveness are additional focal points for criticism. One account describes not having medications on a holiday weekend and being left effectively without essential treatment, a situation described as unsafe and unacceptable. Other reviewers recount delays in basic assistance, such as a patient waiting 28 minutes for help to use the bathroom, followed by rude responses from staff. These experiences cast doubt on the reliability of care during high-demand periods and highlight the tension between commendable day-to-day interactions and occasional lapses in urgent, life-sustaining tasks.

    Together, the reviews paint a nuanced portrait of Arbor Village: a place where many residents and families experience warmth, respect, and engaged, compassionate care; and a place where concerns about cleanliness, staffing, and adherence to protocol have been raised with urgency. The stories about loving caregivers, cooperative families, and well-attended activities sit alongside warnings about episodes of neglect, medication mishaps, and environmental problems. For prospective residents and their loved ones, the takeaway is clear: Arbor Village can be a nurturing home with exceptionally caring staff and a strong sense of community, but it also demands careful, ongoing oversight, direct conversation with leadership, and thorough, in-person evaluation of current conditions - especially around cleanliness, safety, and the handling of medications and urgent needs. As with any care facility, visits, questions, and monitoring are essential to determine whether this environment best aligns with a resident's specific needs and family expectations.

    Features

    Housing

    • 142 resident community capacity 142 resident community capacity

    Types of Care

    • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

    Amenities

    • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
    • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
    • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • Tulsa International (19 miles away) Tulsa International (19 miles away)
    • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
    • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
    • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

    Care Services

    • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
    • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
    • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
    • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    Arbor Village in Sapulpa, OK is a vibrant and comfortable assisted living community that offers a wide range of amenities and care services to meet the needs of its residents. The community boasts a beauty salon, allowing residents to maintain their personal grooming needs conveniently on-site.

    Residents can enjoy their favorite TV shows or movies with access to cable or satellite TV in their fully furnished apartments. Transportation is made easy with community-operated transportation and arrangements for non-medical transportation to doctors' appointments.

    For those who like to stay connected online, there is Wi-Fi/high-speed internet available throughout the community. A computer center is also available for residents to utilize technology at their convenience.

    Arbor Village provides delicious meals served restaurant-style in a dining room setting. Special dietary restrictions are accommodated, including diabetes diets and other specific dietary requirements.

    A variety of engaging activities are offered daily to keep residents active and entertained. From fitness programs in the fitness room to planned day trips and resident-run activities, there's always something fun happening at Arbor Village.

    The care services provided at Arbor Village are designed to promote the well-being of each resident. Assistance with activities of daily living such as bathing, dressing, and transfers is readily available. Residents can receive medication management assistance and benefit from 24-hour supervision and call systems for added peace of mind.

    Mental wellness programs are implemented to support residents' emotional well-being. Additionally, move-in coordination services help ease the transition into the community for new residents.

    Arbor Village understands the importance of regular medical appointments; therefore, transportation arrangements are made for non-medical visits as well as doctor's appointments.

    The community caters to physical health with an on-site wellness center equipped for exercise and maintaining an active lifestyle. Housekeeping services ensure that common areas and private bathrooms remain clean and tidy.

    Residents have access to various recreational spaces such as a gaming room, small library, outdoor garden area where they can relax and socialize with other residents.

    With nearby pharmacies and restaurants, Arbor Village is conveniently located for any additional needs that may arise.

    Overall, Arbor Village in Sapulpa, OK offers a comprehensive assisted living experience that prioritizes resident comfort, care, and engagement.

    Nearby Places of Interest

    Restaurants

    • Sonic Drive-In (1 miles)
    • Los Mariachis Mexican Restaurant (5.9 miles)
    • Chick-Fil-A (6.3 miles)
    • Whataburger (7.7 miles)
    • Chick-Fil-A (8.2 miles)
    • McDonald's (8.3 miles)
    • China OK (8.6 miles)

    Pharmacies

    • Med-World Pharmacy (1.3 miles)
    • Medicap Pharmacy (6.6 miles)
    • Walgreens (8.1 miles)
    • Med X Drug (8.1 miles)
    • CVS Pharmacy (8.2 miles)
    • Walgreens (8.2 miles)
    • Spoon Drug (8.3 miles)

    Physicians

    • Center For Orthopaedic Reconstruction & Excellence (6.6 miles)
    • Utica Park Clinic (8 miles)
    • Park Utica Clinic (8.7 miles)
    • Utica Park Clinic - Jenks (9.1 miles)
    • Beatty John Saint John Clinic Family Medical Care Tulsa (9.3 miles)
    • Omni Medical Group (10.1 miles)
    • Osteo Strong (10.9 miles)

    Places of Worship

    • Sand Springs Congregations of Jehova's Witnesses (7.2 miles)
    • Tulsa Hills Church Of The Nazarene (7.7 miles)
    • Church That Matters (8.1 miles)
    • Brookside Baptist Church (11.7 miles)
    • Boston Avenue United Methodist Church (13.1 miles)
    • Christ United Methodist Church (13.2 miles)

    Theaters

    • AMC CLASSIC Tulsa Hills 12 (7.4 miles)

    Cafes

    • Starbucks (7.6 miles)
    • Starbucks (12.4 miles)
    • Dutch Bros Coffee (13 miles)

    Transportation

    • Richard Lloyd Jones Jr Airport (RVS) (7.9 miles)
    • Christiansen Aviation (7.9 miles)
    • U-Haul Neighborhood Dealer (8.2 miles)

    Parks

    • River Parks 96th and Riverside (9.7 miles)
    • Sand Springs City Parks & Rec (10.5 miles)
    • Riverparks (11.4 miles)
    • Gathering Place (12.1 miles)
    • Keystone State Park (13.2 miles)

    Hospitals

    • Oklahoma State University Medical Center (12.8 miles)
    • Health Design (13.1 miles)
    • St John Medical Center (13.1 miles)

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