Arbor Village
Save310 West Taft, Sapulpa, OK 74066
For more information about senior living options: (844) 490-3973
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Arbor Village presents itself in the reviews as a place where care and compassion often shine through the everyday routines of long-term and short-term care. Families repeatedly describe a culture in which staff members treat residents with warmth, respect, and genuine affection, almost as if they were part of a large, extended family. The atmosphere is frequently characterized as welcoming and engaging, with residents seen participating in activities, socializing with one another, and enjoying moments of joy that counterbalance the seriousness of rehab and memory-care needs. Several witnesses highlight the sense that the staff's love and attentiveness can turn a facility into a comforting home rather than a sterile institution.
A recurring thread among the praise centers on the staff's relational approach. Reviewers note that the team is easy to reach, responsive, and involved in shared decision-making with families. The facility is described as not flashy, but the caregivers' professionalism, accessibility, and ongoing communication stand out. Families mention thoughtful daily care, regular updates about a loved one's progress, and collaborative problem-solving when concerns arise. One reviewer emphasizes an "open door policy" with the administrator, which contributes to a perception of transparency and partnership. The caregiving culture extends beyond basic tasks to involve meaningful interactions, such as residents lighting up when a nurse arrives or when a beloved dog is allowed to visit, bringing smiles to residents and visitors alike.
Within Arbor Village, several specific stories illustrate the depth and texture of the care. For instance, there are accounts of residents who needed time to adjust from home to the memory-unit setting, with staff gently guiding them through transitions and maintaining safety while preserving dignity. Families praise caregivers who form stable attachments with residents - Harold, a resident who became associated with particular CNAs, is described as a vivid example of how patient and reassuring staff can be in memory-care contexts. In these narratives, leadership and staff dedication are evident in the way routines are organized around individual needs, with residents guided toward recovery, safe ambulation, and social engagement rather than isolation.
Other reviews highlight the positive impact of Arbor Village's environment on both patients and families. Descriptions emphasize renovations and a sense of warmth inside the facility, with laughter and a vibrant atmosphere that makes a memory of "home" more likely for residents who may fear being moved again. Families recount times when staff were patient, attentive, and calm, with nurses readily available to answer questions and to coordinate hospital transport when a resident's condition requires more acute care. For many, the sense of security comes from consistent, respectful handling of personal information and plans, ensuring that decisions about care are made with the family's consent and involvement.
However, not all experiences echo the same level of satisfaction. A number of reviews express serious concerns about cleanliness and safety that overshadow the otherwise positive notes. Some reviewers describe weekends when odors pervade the facility and cleanliness lapses are evident, implying inconsistent maintenance of hygiene standards. Other accounts raise alarms about pest issues - bed bugs and roaches in rooms - along with assertions that the facility is understaffed and that administrative leadership may be contributing to systemic problems. In these voices, the fear centers on residents not receiving timely care or proper attention, especially when staff are overwhelmed or distracted by staffing shortages.
Medication management and emergency responsiveness are additional focal points for criticism. One account describes not having medications on a holiday weekend and being left effectively without essential treatment, a situation described as unsafe and unacceptable. Other reviewers recount delays in basic assistance, such as a patient waiting 28 minutes for help to use the bathroom, followed by rude responses from staff. These experiences cast doubt on the reliability of care during high-demand periods and highlight the tension between commendable day-to-day interactions and occasional lapses in urgent, life-sustaining tasks.
Together, the reviews paint a nuanced portrait of Arbor Village: a place where many residents and families experience warmth, respect, and engaged, compassionate care; and a place where concerns about cleanliness, staffing, and adherence to protocol have been raised with urgency. The stories about loving caregivers, cooperative families, and well-attended activities sit alongside warnings about episodes of neglect, medication mishaps, and environmental problems. For prospective residents and their loved ones, the takeaway is clear: Arbor Village can be a nurturing home with exceptionally caring staff and a strong sense of community, but it also demands careful, ongoing oversight, direct conversation with leadership, and thorough, in-person evaluation of current conditions - especially around cleanliness, safety, and the handling of medications and urgent needs. As with any care facility, visits, questions, and monitoring are essential to determine whether this environment best aligns with a resident's specific needs and family expectations.
Arbor Village in Sapulpa, OK is a vibrant and comfortable assisted living community that offers a wide range of amenities and care services to meet the needs of its residents. The community boasts a beauty salon, allowing residents to maintain their personal grooming needs conveniently on-site.
Residents can enjoy their favorite TV shows or movies with access to cable or satellite TV in their fully furnished apartments. Transportation is made easy with community-operated transportation and arrangements for non-medical transportation to doctors' appointments.
For those who like to stay connected online, there is Wi-Fi/high-speed internet available throughout the community. A computer center is also available for residents to utilize technology at their convenience.
Arbor Village provides delicious meals served restaurant-style in a dining room setting. Special dietary restrictions are accommodated, including diabetes diets and other specific dietary requirements.
A variety of engaging activities are offered daily to keep residents active and entertained. From fitness programs in the fitness room to planned day trips and resident-run activities, there's always something fun happening at Arbor Village.
The care services provided at Arbor Village are designed to promote the well-being of each resident. Assistance with activities of daily living such as bathing, dressing, and transfers is readily available. Residents can receive medication management assistance and benefit from 24-hour supervision and call systems for added peace of mind.
Mental wellness programs are implemented to support residents' emotional well-being. Additionally, move-in coordination services help ease the transition into the community for new residents.
Arbor Village understands the importance of regular medical appointments; therefore, transportation arrangements are made for non-medical visits as well as doctor's appointments.
The community caters to physical health with an on-site wellness center equipped for exercise and maintaining an active lifestyle. Housekeeping services ensure that common areas and private bathrooms remain clean and tidy.
Residents have access to various recreational spaces such as a gaming room, small library, outdoor garden area where they can relax and socialize with other residents.
With nearby pharmacies and restaurants, Arbor Village is conveniently located for any additional needs that may arise.
Overall, Arbor Village in Sapulpa, OK offers a comprehensive assisted living experience that prioritizes resident comfort, care, and engagement.
Arbor Village is located at 310 West Taft, Sapulpa, OK 74066 in Tulsa County, Oklahoma
Arbor Village on seniors.fyi includes 5 photos including images showing bedroom, interior, hospital bed, dining, lighting, hallway, minimalist, light fixture, and more.
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