Rae-Ann Westlake
Save28303 Detroit Road, Westlake, OH 44145
For more information about senior living options: (844) 490-3973
The staff across nurses, CNAs, therapists, and support services are top notch and caring. Families feel like Rae-Ann Westlake treats their loved ones like family with genuine compassion. The physical therapy team is dedicated, caring, and highly effective. The administration, including the administrator and director of nursing, is friendly, attentive, and a good listener. Residents experience a clean, welcoming environment where they feel well taken care of. The memory care unit is thoughtful, dedicated, and focused on comfort and safety. The facility has staff who go above and beyond to accommodate individual needs and provide reassurance to families. Visitors report that staff are friendly, respectful, and responsive during care and visits. The facility is appreciated for maintaining a warm, home-like atmosphere for rehabilitation. Transportation staff reliably helps residents reach appointments on time.
The staff fail to answer call lights, repeatedly promising help and then forgetting. Aides and nurses stand around and talk and laugh while call lights go unanswered. The facility is described as overworked and critically understaffed. A patient was left undressed during a blood draw, and privacy was not respected. Privacy is not consistently maintained; doors are sometimes shut but privacy does not apply for all patients. The facility has cleanliness and health-code problems, including feces in showers and ongoing investigations. Test results and lab findings are not disclosed to patients. The food is terrible and nutritionally unbalanced, with heavy carbs and processed items.Rae-Ann Westlake is best suited for families that want a small, homey, community feel with a demonstrated emphasis on memory care and rehabilitation. It works well for residents who respond to personal attention from a stable, relationship-driven staff and who can remain engaged with activities and therapy in a compact setting. Proximity to family and easy visit access are practical bonuses, and when the resident thrives on individualized routines and a tight-knit culture, Rae-Ann Westlake can feel like a reliable second home.
Those who may want to consider alternatives include families prioritizing flawless staffing consistency, rigorous privacy, and airtight daily operations. If a resident requires near-perfect call-light responsiveness, strict privacy during procedures, or consistently clean, well-maintained environments across the entire campus, Rae-Ann Westlake may fall short. The reviews reveal recurring concerns about understaffing, delayed assistance, privacy lapses, and uneven cleanliness - factors that can materially impact safety, dignity, and daily quality of life. In such cases, a larger, better-resourced facility or a facility with a stronger compliance record warrants serious comparison.
On the positive side, Rae-Ann Westlake earns credibility through a caregiving culture that many families describe as compassionate and genuinely caring. The therapy team, especially in physical therapy, is frequently highlighted for skill and empathy, delivering meaningful progress for rehab patients. Memory-care residents often benefit from staff who know them well, with several family members praising individual aides and clinicians who consistently go the extra mile. The small-facility atmosphere fosters personal connection; friendly staff, accessible administrators, and a caring ambiance contribute to moments when residents feel seen and valued, which matters greatly for late-life well-being.
Yet the most persistent threads of concern center on staffing and operational consistency. Multiple accounts report call lights being ignored or answered only after long delays, with overworked aides and nurses who may be stretched too thin. Privacy issues - ranging from unsupervised procedures to unclear communication about tests and results - also surface in a number of reviews. Cleanliness and hygiene inconsistencies appear in some rooms and shared spaces, and there are grave warnings from former residents and families about neglect and inadequate pain management. These themes are not anecdotal outliers; they recur across different postings, suggesting real, recurring pressures on front-line care.
The key pros can offset the cons for families willing to stay actively involved and to evaluate care expectations against real-time experiences. When therapy and memory-care teams are delivering their best work, families report meaningful gains, better daily routines, and calmer transitions for loved ones. The intimate size can enable closer observation, faster escalation of needs, and a stronger sense of community among residents. If the plan includes regular family visits, consistent advocacy with the care team, and a focus on personalized activities, Rae-Ann Westlake can achieve solid outcomes despite imperfect systems. The trade-off is tight: warmth and targeted therapies versus potential variability in day-to-day staffing and execution.
In the end, families choosing Rae-Ann Westlake should enter with clear priorities and a structured visitation plan. Schedule a detailed tour emphasizing staffing models, call-light response times, privacy practices, room cleanliness, menu quality, and access to test results. Ask to speak with multiple frontline staff, the memory-care director, and the administrator about recent quality improvements and how staffing gaps are addressed. For residents who value a close-knit environment and strong rehab/memory-care emphasis, Rae-Ann Westlake remains a viable choice - provided active family involvement and vigilant oversight are part of the care plan. For those who cannot tolerate the risk of inconsistent responses, privacy lapses, or persistent cleanliness concerns, exploring alternatives is prudent.
130 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Cleveland-Hopkins International (6 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Rae-Ann Westlake in Westlake, OH is a vibrant assisted living community that offers a wide range of amenities and care services to ensure the comfort and well-being of its residents.
The community features a beauty salon where residents can enjoy hairstyling and grooming services. Cable or satellite TV is available in each residence to provide entertainment options. Community operated transportation is provided for convenient access to shopping centers, parks, and other local attractions.
For those looking to stay connected, there is a computer center with high-speed internet access. The dining room offers restaurant-style dining where residents can savor delicious meals prepared by the skilled chefs on-site. Private bathrooms are included in each residence for added privacy and convenience.
A variety of recreational amenities are available such as a fitness room, gaming room, small library, and outdoor space for relaxation and enjoyment. Residents can participate in planned daily activities or engage in resident-run activities catered to their interests.
Care services at Rae-Ann Westlake include 24-hour call system and supervision to ensure round-the-clock assistance when needed. Trained staff members are available to provide assistance with activities of daily living including bathing, dressing, and transfers. Medication management is also offered to ensure proper administration of medications.
The community caters to special dietary restrictions such as diabetes diet and provides meal preparation and service for all residents. A mental wellness program is implemented to support the emotional well-being of the residents.
Rae-Ann Westlake has excellent proximity to various amenities nearby. With cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, theaters, and hospitals just a short distance away from the community's location; residents have easy access to essential services.
Overall, Rae-Ann Westlake provides a comfortable living environment with an array of amenities and care services that cater to the unique needs of its residents while ensuring their safety and well-being.
Rae-Ann Westlake is located at 28303 Detroit Road, Westlake, OH 44145 in Cuyahoga County, Ohio
Rae-Ann Westlake on seniors.fyi includes 5 photos including images showing interior, windows, decor, dining, shrubs, architecture, living room, bedroom, and more.
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