Devon Oaks

Pros

• The staff at Devon Oaks are very friendly and helpful, creating a welcoming environment for both residents and their families.
• Residents enjoy a variety of activities, fostering social connections and friendships among them.
• Many families appreciate the quality of food served, which is well-prepared and appetizing.
• Families feel reassured knowing that their loved ones are safe and cared for in a clean, well-maintained facility.
• The community hosts family-oriented events that help residents feel connected and engaged with their families.
• Staff members go out of their way to make residents feel at home, treating them with kindness and respect.
• The living spaces are designed to feel more like apartments than a traditional nursing home setting, promoting independence among residents.
• Overall positive experiences lead many families to recommend Devon Oaks to other families seeking assisted living options for their loved ones.

Cons

• Some residents' clothes, sheets, and towels frequently go missing, causing frustration for families.
• The food quality is reported to be terrible, with residents often complaining about it being lukewarm or mediocre.
• There are inconsistencies in staff responsiveness; some aides are new and unfamiliar with the specific needs of residents.
• Housekeeping services appear to be infrequent, with rooms not cleaned regularly and concerns about personal hygiene practices.
• Memory care services seem lacking in staff availability to monitor residents adequately throughout the day.
• Families feel misled about expectations regarding care and support for their loved ones during the move-in process.
• There is a perception that communication from management could be improved, particularly regarding resident concerns that are dismissed.
• The temperature control in rooms poses ongoing discomfort for residents due to its inability to be regulated effectively.

Review

Eliza Jennings Assisted Living Community at Devon Oaks has garnered a range of opinions and experiences from families and residents, painting a multifaceted picture of the facility. At its core, the community is lauded for its attentive and friendly staff who are deeply committed to the well-being of residents. Many reviewers expressed gratitude for the kindness shown by both care staff and maintenance personnel, highlighting interactions that go beyond simple caregiving. For instance, one family member noted how a front desk staff member assisted their mother in rearranging her furniture to accommodate personal touches like a Christmas tree. This commitment to making residents feel at home resonates strongly throughout several reviews, as many families appreciate that the staff fosters an environment akin to a second family rather than just clinical care.

Despite these positive aspects, concerns regarding varying levels of care and food quality have surfaced among multiple reviewers. While some praised the deliciousness and healthiness of meals provided in assisted living, others were critical of inconsistent food temperatures and taste. One resident remarked that although they found the dining area pleasant with appetizing presentations, some meals were served lukewarm—a point that seemed trivial yet impacted overall satisfaction with dining experiences. Furthermore, several reviews suggest that while assisted living services may meet expectations for some residents, those needing specialized memory care appear to experience challenges related to meal options and attention from staff.

Moreover, a notable concern raised by families involved issues surrounding housekeeping services and complex staffing dynamics. Some family members voiced frustrations over possessions going missing—clothes or bedding frequently unaccounted for—as well as limited frequency of cleaning services in individual rooms. The narrative seems clear: although exceptional nursing staff members provide quality medical care, there appears to be inconsistency with other service areas such as laundry and cleaning protocols. This discrepancy highlights potential systemic issues within the community’s daily operations that could impact residents' happiness significantly.

Another matter discussed was related to resident engagement with activities offered at Devon Oaks; this varied wildly based on individual circumstances or cognitive abilities. While some residents thrived socially by forming friendships through shared interests facilitated by organized activities—ranging from gardening clubs to cookouts—others found it difficult due to cognitive limitations or feeling isolated after transitioning into memory care units where activity engagement may not suit their specific needs. Family members noted their loved ones’ ability—or inability—to connect meaningfully with others based on how far along they were in their respective health journeys.

The contrasting views concerning administration practices further complicate sentiment around Devon Oaks's reputation. While administrative staff received commendation for being professional and responsive; there are mentions of inadequate attention given when addressing family concerns about service quality or lack thereof once initial excitement wanes following move-in day. One reviewer expressed disappointment regarding perceived disregard for complaints made about their mother's dissatisfaction—a sentiment shared by other families who felt communication dropped off post-admission.

In summary, Eliza Jennings Assisted Living Community at Devon Oaks is characterized by an overarching sense of warmth emanating from its dedicated nursing team combined with both praise and criticism regarding facilities management issues alongside dining experiences amidst variable levels of personalized support across different areas within memory care versus assisted living contexts. Those considering this community should be mindful—taking proactive measures such as frequently visiting relatives—and remain engaged in advocacy for best outcomes since many reviewers emphasize visibility as vital in ensuring all aspects of resident experience are optimized while navigating any potential pitfalls along this journey together as families endeavoring toward harmonious solutions suitable for vulnerable loved ones entrusted into aged-care environments like Devon Oaks.

Cafes

• Starbucks (0.2 miles)
• Starbucks (0.7 miles)
• Starbucks (2.3 miles)
• Starbucks (2.9 miles)
• Starbucks (5.2 miles)
• Panera Bread (5.6 miles)
• Starbucks (6.9 miles)

Restaurants

• The Cheesecake Factory (0.4 miles)
• Crocker Park (0.4 miles)
• Blue Sushi Sake Grill (0.5 miles)
• Yard House (0.5 miles)
• Another Broken Egg Cafe (0.5 miles)
• Bonefish Grill (0.6 miles)
• Dover Gardens Tavern (1.5 miles)

Physicians

• Fairview Ob Gyn Associates Crocker (0.5 miles)
• Bay Dental Offices (2.1 miles)
• Premier Physicians (2.6 miles)
• North; Shore Gastroenterology & Endoscopy Center (2.7 miles)
• Orthopedic Associates Westlake (3 miles)
• Westshore Primary Care (4.4 miles)
• Med-Wise Senior Health Center (7 miles)

Theaters

• Regal Crocker Park & Imax (0.5 miles)

Pharmacies

• Market District Supermarket (0.6 miles)
• CVS Pharmacy (0.7 miles)
• Rite Aid (1.4 miles)
• Discount Drug Mart (1.6 miles)
• Cleveland Clinic - Richard E. Jacobs Health Center (2 miles)
• Discount Drug Mart (2.1 miles)
• Walgreens (2.4 miles)

Hospitals

• St John Medical Center (1.3 miles)
• Cleveland Clinic - Avon Hospital (2 miles)
• Cleveland Clinic - Fairview Hospital (6.5 miles)
• CCF Fairview Hospital (6.5 miles)

Places of Worship

• Jehovah's Witnesses (1.5 miles)
• St Barnabas (2.2 miles)
• St Joseph Church-Avon Lake (5.6 miles)

Parks

• Tri-City Park (3.9 miles)
• Rocky River Reservation (4.7 miles)
• Bain Park (4.8 miles)
• Bohlken Park (5 miles)
• Loraine County Metro Park (5.1 miles)
• Weiss Field (5.4 miles)
• Metroparks Rocky River Reservation North (6.3 miles)

Transportation

• Cleveland Rental Car Center (6.1 miles)
• National Car Rental (6.1 miles)
• Hertz Rent A Car (6.2 miles)
• Concourse B (6.3 miles)
• Concourse C (6.4 miles)
• TSA Checkpoint C (6.5 miles)
• United Airlines Ticket Counter (6.5 miles)