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Rae Ann Suburban in Westlake, OH

Rae Ann Suburban is a nursing home community in Westlake, OH.

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Rae Ann Suburban in Westlake, OH

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  • Interior

    A modern living room with large windows overlooking a garden.
  • Outdoors

    A sunny outdoor patio area with benches, chairs, and trees in front of a brick building.
  • Building

    A modern brick building with large windows and lush landscaping.
  • Bedroom

    A simple hospital room with a bed, window, and chair.
  • Windows

    A bright and spacious fitness studio equipped with exercise machines and natural lighting.
  • Dining

    A spacious dining area with tables and chairs, illuminated by natural sunlight through large windows.
  • Landscaping

    A serene outdoor courtyard adorned with vibrant flowers and inviting benches, perfect for relaxation.
  • Garden

    A serene outdoor space featuring a well-maintained garden and seating arrangements, inviting relaxation.
  • Seating Area

    A cozy lobby area featuring comfortable seating and a welcoming atmosphere.
  • Outdoor

    A serene garden featuring a beautiful fountain surrounded by vibrant flowers.
  • Natural Light

    A serene and modern lounge area with large windows offering a view of lush greenery.
  • Rehabilitation

    A rehabilitation space featuring interactive therapy equipment and various exercise tools for fitness and wellness.
  • Potted Plants

    A spacious and well-lit dining area featuring modern furniture and a welcoming ambiance.

29505 Detroit Road, Westlake, OH 44145

For more information about senior living options: (866) 208-4318

3 from 77 reviews
5 stars
33
4 stars
5
3 stars
2
2 stars
5
1 stars
32

Overall Review of Rae Ann Suburban

differentiator 5 reviews mention this

Therapy is a clear focus

Rehabilitation therapy stands out as a service residents describe in detail.

Several residents describe strong outcomes and professional, attentive therapists in physical and occupational therapy. Reviews mention therapists who explain care clearly and work with residents on personal goals and regaining independence. One review also calls out the rehabilitation department’s expertise and empathy, while others focus on how therapy helped during recovery.

common 18 reviews mention this

Staff warmth and helpfulness recur

Many residents and families describe staff as kind, responsive, and attentive.

Across multiple reviews, residents and visitors emphasize respectful, caring interactions with nurses, aides, and therapy staff. Several comments highlight helpful front-desk support and day-to-day attention that made visits feel easier. Some reviews also note moments when responsiveness slipped, but overall warmth comes through repeatedly.

common 10 reviews mention this

Clean spaces and pleasant atmosphere

Residents frequently mention cleanliness and a bright, pleasant setting.

Positive reviews describe the building and grounds as clean, organized, and bright, including praise for outdoor space and a courtyard or patio. A few reviews also compare the overall look and feel favorably, saying it is comfortable for visitors and families. At the same time, some critical reviews dispute cleanliness and describe serious condition concerns, so experiences vary.

caveat 20 reviews mention this

Call response and care concerns

Residents and families raise concerns about delays and lapses in day-to-day care.

A recurring complaint is slow response to call bells and difficulties getting timely help, including for basic needs and medication timing. Several critical reviews describe problems with care follow-through, staffing coverage, and communication with families. Other comments cite specific incidents like falls, bedsores, or missed updates on health needs, and these reports consistently drive the strongest negative reactions.

common 4 reviews mention this

Meals are sometimes a highlight

Meals come up often, with praise for quality and limited dissatisfaction for specific preferences.

Some residents and families say meals taste good and that dining support can be a positive part of the stay. A few reviews mention dietary needs and special restrictions in the context of how food is handled. There are also isolated negative comments about food quality and meal-related experiences, including a complaint about coffee preferences.

  • A spacious dining area with tables and chairs, illuminated by natural sunlight through large windows.
  • A spacious and well-lit dining area featuring modern furniture and a welcoming ambiance.

How we summarize

Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.

Features

Housing

  • 113 resident community capacity 113 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing Facility

Amenities

  • Air-conditioning Air-conditioning
  • Beauty salon Beauty salon
  • Cable or satellite TV Cable or satellite TV
  • Computer center Computer center
  • Dining room Dining room
  • Fitness room Fitness room
  • Fully furnished Fully furnished
  • Gaming room Gaming room
  • Garden Garden
  • Housekeeping services Housekeeping services
  • Kitchenette Kitchenette
  • Move-in coordination Move-in coordination
  • Outdoor space Outdoor space
  • Private bathrooms Private bathrooms
  • Restaurant-style dining Restaurant-style dining
  • Small library Small library
  • Telephone Telephone
  • Wellness center Wellness center
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet available

Transportation

  • Cleveland-Hopkins International (6 miles away) Cleveland-Hopkins International (6 miles away)
  • Community operated transportation Community operated transportation
  • Transportation arrangement Transportation arrangement
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)
  • Transportation to doctors appointments Transportation to doctors appointments

Care Services

  • 12-16 hour nursing 12-16 hour nursing
  • 24-hour call system 24-hour call system
  • 24-hour supervision 24-hour supervision
  • Activities of daily living assistance Activities of daily living assistance
  • Assistance with bathing Assistance with bathing
  • Assistance with dressing Assistance with dressing
  • Assistance with transfers Assistance with transfers
  • Diabetes diet Diabetes diet
  • Meal preparation and service Meal preparation and service
  • Medication management Medication management
  • Mental wellness program Mental wellness program
  • Special dietary restrictions Special dietary restrictions

Dining

  • Diabetes diet Diabetes diet
  • Special dietary restrictions Special dietary restrictions

Activities

  • Community-sponsored activities Community-sponsored activities
  • Concierge services Concierge services
  • Fitness programs Fitness programs
  • Planned day trips Planned day trips
  • Resident-run activities Resident-run activities
  • Scheduled daily activities Scheduled daily activities

Nearby Places of Interest

Physicians

  • Fairview Ob Gyn Associates Crocker (0.2 miles)
  • Bay Dental Offices (1.7 miles)
  • North; Shore Gastroenterology & Endoscopy Center (2.4 miles)
  • Premier Physicians (2.5 miles)
  • Orthopedic Associates Westlake (2.8 miles)
  • Westshore Primary Care (4.1 miles)
  • Med-Wise Senior Health Center (7.3 miles)

Restaurants

  • Bonefish Grill (0.2 miles)
  • Blue Sushi Sake Grill (0.3 miles)
  • Yard House (0.3 miles)
  • Another Broken Egg Cafe (0.3 miles)
  • The Cheesecake Factory (0.3 miles)
  • Crocker Park (0.3 miles)
  • Dover Gardens Tavern (1.2 miles)

Theaters

  • Regal Crocker Park & Imax (0.3 miles)

Cafes

  • Starbucks (0.4 miles)
  • Starbucks (0.5 miles)
  • Starbucks (2.3 miles)
  • Starbucks (3.5 miles)
  • Starbucks (5.1 miles)
  • Panera Bread (5.5 miles)
  • Starbucks (7.2 miles)

Pharmacies

  • Market District Supermarket (0.4 miles)
  • CVS Pharmacy (0.7 miles)
  • Discount Drug Mart (1.3 miles)
  • Rite Aid (1.7 miles)
  • Cleveland Clinic - Richard E. Jacobs Health Center (1.8 miles)
  • Discount Drug Mart (2.2 miles)
  • Walgreens (2.4 miles)

Places of Worship

  • St Barnabas (1.6 miles)
  • Jehovah's Witnesses (2.1 miles)
  • St Joseph Church-Avon Lake (5.2 miles)

Hospitals

  • Cleveland Clinic - Avon Hospital (1.8 miles)
  • St John Medical Center (1.9 miles)
  • Cleveland Clinic - Fairview Hospital (6.5 miles)
  • CCF Fairview Hospital (6.5 miles)

Parks

  • Tri-City Park (3.9 miles)
  • Loraine County Metro Park (4.7 miles)
  • Bain Park (4.9 miles)
  • Bohlken Park (4.9 miles)
  • Rocky River Reservation (5.1 miles)
  • Weiss Field (5.2 miles)
  • Metroparks Rocky River Reservation North (6.2 miles)

Transportation

  • Cleveland Rental Car Center (6.3 miles)
  • National Car Rental (6.3 miles)
  • Hertz Rent A Car (6.4 miles)
  • Concourse B (6.6 miles)
  • Concourse C (6.7 miles)
  • American Airlines Ticket Counter (6.7 miles)
  • United Airlines Ticket Counter (6.7 miles)

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