Rae Ann Suburban in Westlake, OH
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Information last verified:
29505 Detroit Road, Westlake, OH 44145
For more information about senior living options: (844) 490-3973
The Rae Ann Suburban treatment team is professional and compassionate. The PT and OT teams are patient and attentive toward each resident. They assist residents daily in achieving rehab goals and regaining independence. The facility is beautiful, bright, and well-maintained with a park-like setting. Staff are friendly, helpful, and dedicated to residents' well-being. The nursing staff and aides are wonderful, caring, and compassionate. The activity program is excellent, and meals are good. The facility is top-notch and highly regarded by many reviewers. Amber and other staff are amazing at getting things done and making families feel welcome. The care environment feels like a family, with staff treating residents with kindness and respect.
Residents have gone days without hot water, which reviewers labeled unacceptable. The facility allegedly fails to resolve reported issues, with outdated awards on the walls not reflecting current care. The long-term care wing is described as atrocious, with conflicts between staff and grieving families. There are reports of medical errors and unsafe practices, including insulin mistakes and equipment failures. Rooms are described as extremely small, with concerns about cleanliness and cross-contamination in bathrooms. Call bells and other requests are not promptly answered, sometimes taking hours. Some staff are described as rude or unempathetic, with specific instances cited. Families report poor communication and a lack of timely updates about loved ones’ health. There is criticism that the facility prioritizes money over patient care, including delays in medications and therapy scheduling.This community is best suited for older adults who need rehabilitation services and a therapy-forward environment. Rae Ann Suburban in Westlake emphasizes comprehensive physical and occupational therapy for both veterans and civilians, with a team described as professional, patient, and compassionate. For residents recovering from surgery or illness, the therapists’ hands-on approach and daily goal-driven work can make a real difference in regaining independence and practical life skills. The setting itself, a bright, clean facility with garden spaces and a park-like feel, supports healing and refocusing routines. If the primary aim is robust rehab, timely progress, and an atmosphere that prioritizes movement toward functional milestones, this is a facility to consider seriously.
Nevertheless, several families will want to consider alternatives. The most salient red flags for long-term residents are inconsistent care quality, communication gaps, and episodes suggesting understaffing. Reports of call bells going unanswered for hours, delays in medication administration, and occasional staff rudeness or disengagement are recurring themes. Several families highlight felt or real lapses in basic decency, timely updates, and respect for residents and grieving families. For anyone prioritizing predictable daily care, reliable oversight, and consistently warm, responsive interactions, these concerns push toward a more closely supervised option or a facility with a stronger track record in everyday, routine care.
The strongest positives here pivot on therapy and the immediate care team. The physical and occupational therapy departments are repeatedly praised for their skill, attentiveness, and goal orientation. When therapy is actively engaged, residents report meaningful gains in mobility and function, aided by therapists who stay with patients through sessions and adjust plans as recovery unfolds. Beyond therapy, several staff members, nurses, aides, and front-desk personnel, are repeatedly described as kind, helpful, and caring, contributing to a welcoming atmosphere and a sense of family. The building’s cleanliness, the bright common areas, and the outdoor spaces frequently receive praise, as do the meals and the activity programming that give residents reasons to participate and socialize. In short, for rehabilitative progress and a hopeful daily rhythm, Rae Ann Suburban can deliver.
Yet these strengths are weighed against significant cautions. The most persistent concerns concern long-term care quality: frequent reports of delayed or insufficient responses to call bells, missed or late medications, and inconsistent adherence to physicians’ orders. Families describe an environment where some staff members are stretched thin, and where communication about health changes, wound care, and new diagnoses does not always arrive in a timely or complete manner. Instances of uncomfortable seating, inappropriate responses to resident needs, and concerns about infection control or cleanliness in certain areas have appeared in reviews. Several accounts describe friction with administration or management, with the impression that operations prioritize cash flow or appearances over steady, transparent care. For families weighing options, these patterns raise legitimate questions about reliability and accountability.
On balance, the decision hinges on resident priorities. For someone who arrives with a defined rehabilitation plan and a genuine expectation that therapy will drive outcomes, Rae Ann Suburban can be a strong choice, especially when the care team is aligned with family members on goals, and when therapists are actively coordinating with nursing and dietary teams. However, for a resident whose daily stability, medication schedules, and timely attention are non-negotiable, the facility’s documented inconsistencies and staffing pressures may outweigh the rehab advantages. Families should approach with a concrete inquiries list: current staffing ratios, exact call-bell response times, daily medication workflows, and a transparent plan to address any repeated caregiver concerns. A site visit that includes speaking with residents, family advocates, and the therapy team will reveal whether the prevailing culture supports sustained quality of life or too often slides into crisis management.
When evaluating Rae Ann Suburban, prioritize three actionable steps. First, tour with a focus on responsiveness: observe call bells, public areas, and nursing stations; ask pointed questions about how issues are tracked and closed, and request recent examples of care plan updates. Second, interrogate the therapy-translation loop: how therapy progress is communicated to families, how therapy schedules integrate with medical rounds, and what happens when a resident stalls or regresses. Third, probe for consistency and transparency in daily operations: ask for current staffing levels, turnover, and any recent changes in ownership or administration, plus a clear outline of meal quality, room size, and housekeeping practices. Rae Ann Suburban can be a solid fit for rehab-driven recovery and a generally clean, uplifting environment, but the decision must weigh the likelihood of steady, reliable daily care against the facility’s documented inconsistencies and the imperative for vigilant, ongoing family involvement.
113 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Cleveland-Hopkins International (6 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Rae Ann Suburban in Westlake, OH is a vibrant assisted living community offering a wide range of amenities and care services to meet the needs of its residents. The community features a beauty salon for pampering and cable or satellite TV for entertainment. Community-operated transportation is available for convenient access to nearby areas.
For those who enjoy technology, there is a computer center with high-speed internet access. Meals are served in a spacious dining room with restaurant-style dining options. The fully furnished apartments include private bathrooms and kitchenettes for comfort and convenience. Housekeeping services ensure that residents can maintain a clean and tidy living space.
Rae Ann Suburban also prioritizes wellness, with a fitness room and outdoor spaces for exercise or relaxation. A gaming room provides opportunities for socializing and fun activities. Residents can also enjoy quiet reading time in the small library.
Care services at Rae Ann Suburban include 24-hour call system and supervision to ensure round-the-clock support. Assistance with daily activities such as bathing, dressing, and transfers is available as needed. The professional staff assists with medication management and offers specialized diet plans, including diabetes diets and special dietary restrictions.
The community organizes various activities such as fitness programs, resident-run activities, and scheduled daily activities to keep residents engaged and entertained. Planned day trips offer opportunities for exploration beyond the community's premises.
Located in Westlake, OH, Rae Ann Suburban benefits from its proximity to several amenities within the area. There are four cafes, four parks, 17 pharmacies, six physicians' offices, 19 restaurants, two places of worship, one theater nearby. Additionally, two hospitals are conveniently accessible.
Overall, Rae Ann Suburban provides an enriching environment where seniors can maintain their independence while receiving personalized care in a warm and welcoming community setting.
Rae Ann Suburban is located at 29505 Detroit Road, Westlake, OH 44145 in Cuyahoga County, Ohio
Rae Ann Suburban on seniors.fyi includes 14 photos including images showing interior, landscaping, natural light, windows, dining, outdoor, garden, bedroom, and more.
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Interior
Outdoors
Building
Bedroom
Windows
Dining
Landscaping
Garden
Seating Area
Outdoor
Natural Light
Rehabilitation
Potted Plants
