Maxim Healthcare Svc

Pros

• Maxim Healthcare Services is a fantastic place to work.
• The company provides caregivers with great opportunities and backs them with valuable resources amassed through the many patients and families they serve.
• The professionals are educated, caring, and considerate, and are there for questions or concerns.
• The team is a really great group and a great place to work.
• The team strives to meet the needs of all clients.
• The team truly cares about caregivers and patients.

Cons

• The reviewer notes ongoing harassment with calls to return, even after fourteen years away.
• They claim most assignments were grossly underpaid, with STNAs reportedly earning more on the floor.
• They state that mileage reimbursement did not cover gas costs.
• They allege racial discrimination in hiring, noting non-Caucasian applicants were not hired for offices and were turned down for color.

Review

Maxim Healthcare Services presents itself as a provider with a deeply human mission, and for many who have worked there, the experience has been a tapestry of both profound fulfillment and frustrating dissonance. On one hand, several caregivers speak of a workplace that offers real opportunities to grow, backed by strong resources drawn from the many patients and families they serve. The sentiment is that Maxim has invested in the people who care for others, equipping them with the tools and knowledge needed to do meaningful work in challenging environments. In the voices of some former staff, the organization is described as a place where caregivers have access to valuable resources and mentoring rooted in years of service to diverse clients and communities.

Within those same expressions of appreciation, there is a clear sense that the people you work with at Maxim form a remarkable support network. A recurring thread is the presence of educated, caring, and considerate professionals who are willing to take the time to answer questions and guide one another through the nuances of caregiving. The colleagues are not just coworkers but part of a team that has "been there" for each other, offering empathy and practical guidance when issues arise. The impression given is that this is a culture that values knowledge, compassion, and a respectful, patient-centered approach to problem-solving.

There is also a strong emphasis on the commitment to clients. Commentators describe a team that genuinely strives to meet the needs of all clients, with the overarching sense that patient care is not simply a job but a calling. The language reflects pride in a team that "truly cares about their caregivers and patients," underscoring a culture built around the well-being of those receiving care as well as those delivering it. For many, this client-first ethos is what makes the daily challenges worthwhile and what sustains motivation even when details of the job are demanding.

Yet the same narratives do not overlook serious concerns. One longtime employee, after fourteen years away from the company,characterizes the ongoing outreach to former staff as "pathetic." The description captures a broader frustration with a system that feels intrusive and repetitive in its attempts to lure people back, rather than respecting boundaries and the realities of long-tenured workers who moved on for reasons that were not easily reconciled. Alongside this frustration, there are concrete grievances about compensation and reimbursement. The accounts commonly note that the pay attached to the majority of assignments was far from adequate, with statements that STNAs (state-tested nursing assistants) sometimes earned more on the floor than many other roles with Maxim. Mileage reimbursement is described as undercompensating for the cost of gas, leaving some caregivers to shoulder travel expenses that hollow out the value of the work they do. Taken together, these points paint a picture of a workplace where gratitude for the work itself sits against a backdrop of financial and administrative stress.

A particularly troubling dimension raised by some voices concerns hiring practices. One reviewer claims that the company will not hire individuals who are not Caucasian, asserting that minorities are brought into nursing assistant roles but not into office positions, with friends allegedly declined for employment due to color. This claim adds a layer of controversy to the otherwise varied portrait of Maxim, suggesting that there are disparities in how opportunities are distributed across different parts of the organization and across different communities. The assertion is stark and would demand careful, independent verification, but its presence in the collective feedback signals a major area of concern for those who care about fairness and inclusion in the workplace.

Taken as a whole, the mosaic of experiences with Maxim Healthcare Services is undeniably mixed. The organization is praised for the genuine care it can mobilize - both for clients and for caregivers - through a culture that prizes knowledge, compassion, and a collaborative spirit. At the same time, critics highlight systemic issues that can undermine morale and trust: a culture of persistent outreach to former staff that feels intrusive, financial structures that leave many feeling underpaid and overburdened by travel costs, and, in at least one account, allegations of discriminatory hiring practices that challenge the integrity of the workplace. The contrasts are sharp, underscoring how a single employer can be a source of both professional pride and significant frustration depending on role, location, and personal experience.

Ultimately, Maxim Healthcare Services emerges as an organization with deep strengths in patient- and caregiver-centered care, supported by professionals who are often described as kind, knowledgeable, and committed to doing the right thing for those they serve. Yet this same organization also faces persistent questions about pay adequacy, workload balance, recruitment practices, and the treatment of long-tenured staff. For anyone considering a role with Maxim - or for those seeking to understand the broader landscape of caregiving work - the stories converge on one point: the company has the capacity to be a meaningful, rewarding place to contribute, but there are real tensions that need to be addressed to ensure that the care it provides and the people who provide it can thrive together.

Restaurants

• Bonefish Grill (0.1 miles)
• Blue Sushi Sake Grill (0.1 miles)
• Another Broken Egg Cafe (0.1 miles)
• Yard House (0.1 miles)
• The Cheesecake Factory (0.2 miles)
• Crocker Park (0.2 miles)
• Dover Gardens Tavern (1.3 miles)

Physicians

• Fairview Ob Gyn Associates Crocker (0.1 miles)
• Bay Dental Offices (1.8 miles)
• North; Shore Gastroenterology & Endoscopy Center (2.6 miles)
• Premier Physicians (2.6 miles)
• Orthopedic Associates Westlake (2.9 miles)
• Westshore Primary Care (4 miles)
• Med-Wise Senior Health Center (7.2 miles)

Theaters

• Regal Crocker Park & Imax (0.2 miles)

Cafes

• Starbucks (0.3 miles)
• Starbucks (0.4 miles)
• Starbucks (2.2 miles)
• Starbucks (3.5 miles)
• Starbucks (5.2 miles)
• Panera Bread (5.6 miles)
• Starbucks (7.1 miles)

Pharmacies

• Market District Supermarket (0.3 miles)
• CVS Pharmacy (0.6 miles)
• Discount Drug Mart (1.4 miles)
• Cleveland Clinic - Richard E. Jacobs Health Center (1.7 miles)
• Rite Aid (1.7 miles)
• Discount Drug Mart (2.1 miles)
• Walgreens (2.5 miles)

Places of Worship

• St Barnabas (1.7 miles)
• Jehovah's Witnesses (2.1 miles)
• St Joseph Church-Avon Lake (5.1 miles)

Hospitals

• Cleveland Clinic - Avon Hospital (1.7 miles)
• St John Medical Center (1.9 miles)
• Cleveland Clinic - Fairview Hospital (6.6 miles)
• CCF Fairview Hospital (6.6 miles)

Parks

• Tri-City Park (4 miles)
• Loraine County Metro Park (4.6 miles)
• Bain Park (5 miles)
• Bohlken Park (5.1 miles)
• Rocky River Reservation (5.1 miles)
• Weiss Field (5.1 miles)
• Metroparks Rocky River Reservation North (6.3 miles)

Transportation

• Cleveland Rental Car Center (6.4 miles)
• National Car Rental (6.4 miles)
• Hertz Rent A Car (6.4 miles)
• Concourse B (6.7 miles)
• Concourse C (6.8 miles)
• American Airlines Ticket Counter (6.8 miles)
• United Airlines Ticket Counter (6.8 miles)