Franciscan Care Center Sylvania in Toledo, OH
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4111 Holland Sylvania Road, Toledo, OH 43623
For more information about senior living options: (844) 490-3973
The Franciscan Care Center puts care first, and its staff are amazing. The administration and staff are exceptional, with friendly nurses and aides who make residents feel special and well cared for. The campus is special, with a compassionate team focused on delivering excellent care. Franciscan is described as the best rehab facility, with on-site doctors for wound care and pain management. The staff provide excellent care, making residents feel at home during their stay. There are bright spots, including friendly housekeeping and attentive nurses. Aides treat patients with care, patience and respect, and the food is very good. The nursing staff and healthcare team deliver superior care.
The staff mistreated Catherine Foster’s grandmother, leaving her in urine, inadequately dressed, with no timely check-ins, and they doped her with sleeping pills to keep her quiet. A resident’s friend reported she went three weeks without a shower or a change of bed sheets, due to under-staffing, and the food was described as horrible. The facility’s staff ignore residents, fail to change them, and display an attitude about doing their jobs. Some reviewers call the Franciscan Care Center the worst nursing home in the city, noting lazy staff and serious patient-safety concerns. A nurse allegedly diverted prescribed pain medications and administered Robitussin instead, without informing the surgeon about a change in incision care. Understaffing leads to long waits for help, missed showers, and frequent falls, with poor communication to families. Residents have been left unattended, wearing soiled clothing or missing items, and some cases of doors/calls not being answered. Items such as coats have been stolen, and residents have been isolated with no call lights or monitoring. Care plans and doctor orders have reportedly not been followed, with allegations of record-keeping issues and lack of follow-through.Franciscan Care Center Sylvania is best suited for families seeking a rehabilitation-forward option with a warm, faith-informed atmosphere and a staff capable of delivering solid therapy when operations run smoothly. For residents recovering from surgery, stroke, or other acute events, the center offers on-site therapy teams, wound and pain management, and caregivers who many families describe as compassionate and attentive. The setting can feel community-centered rather than clinical, and when staffing is adequate, rooms are clean, meals are solid, and staff members treat residents with dignity. This facility rewards families who can actively observe daily care, ask questions, and advocate for consistent, person-centered treatment.
Those who should consider alternatives are precisely the ones prioritizing consistent safety and reliable responsiveness. Repeated reviews highlight understaffing as a chronic challenge, with call bells going unanswered for long stretches and basic daily tasks, such as showers or dressings, routinely delayed. For residents with advanced dementia or complex medical needs, staffing gaps can translate into real risk. Families of long-term residents also report inconsistent communication, frequent turnover in leadership, and plans of care that feel slow to adapt. For households seeking a predictable, highly coordinated experience with minimal family oversight, other facilities may offer more dependable operations.
On the upside, many residents benefit from professional rehab teams, attentive nurses, and therapists who help restore function and independence. Multiple reviewers praise the reputable rehab program, with physical therapy described as top-notch and the care staff as patient and kind when available. The facility’s cleanliness, attractive rooms, and a chapel contribute to a holistic environment that can bolster morale. The presence of on-site physicians for wound and pain management is a meaningful efficiency, reducing the need for hospital visits and enabling more integrated care when staffing supports consistent coverage.
Yet the cons are persistent and, at times, severe. The most frequent concerns center on staffing shortages and slow response times, which undermine safety and daily quality of life. Residents have been reported to miss showers, lacks of timely dressing changes, and unattended needs, with several accounts of falls or near-misses. Communication gaps, missing personal items, and management turnover inject uncertainty into the experience, while some reviewers question the consistency of dietary quality and engagement. The contrast between glowing anecdotes of kindness and widespread complaints of neglect creates a split impression that requires careful weighing.
Whether the strong points outweigh the drawbacks depends on the resident’s situation and the family’s capacity for advocacy. For those whose primary goal is effective rehab and who can rely on a steady, if stretched, care team, Franciscan Care Center Sylvania can deliver meaningful recovery and meaningful moments of compassion. The spiritual and communal dimension can offer emotional support that resonates with many families, and an active therapy culture can produce tangible functional gains. However, the facility’s persistent staffing and communication challenges temper these benefits and demand vigilant oversight and consistent family involvement.
The practical path forward is clear. Prospective families should visit in person, talking with staff and residents across shifts to gauge real-time dynamics and culture. Inquiries should target staffing ratios by unit, response times, and the cadence of care planning and follow-through on physician orders. Ask for transparent evidence of wound care protocols, therapy scheduling, and incident reporting, and request updates on any leadership changes. If reliability, rapid responsiveness, and unwavering safety are non-negotiable, exploring alternatives with stronger staffing stability is wise. If a family can commit to active advocacy while prioritizing rehab quality and a supportive, respectful environment, Franciscan Care Center Sylvania offers a viable option, contingent on consistent staffing and careful daily oversight.
109 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Toledo Express (10 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Franciscan Care Center Sylvania in Toledo, OH is a premier assisted living community that offers a wide range of amenities and care services to meet the needs of its residents. The community features a beauty salon where residents can pamper themselves, as well as a fully furnished facility with private bathrooms for comfort and convenience.
Residents can enjoy their favorite shows on cable or satellite TV in their own rooms or gather in the common areas to socialize. They can also take advantage of the computer center to stay connected with loved ones online.
Meals are served restaurant-style in the dining room, offering delicious options that cater to special dietary restrictions like diabetes diets. For those who prefer to cook, there is a kitchenette available in each unit.
Physical fitness is encouraged through the fitness room and wellness center, which offer various programs and activities to keep residents active and healthy. There is also an outdoor garden where residents can relax and enjoy nature.
Transportation is readily available for non-medical purposes as well as for doctor's appointments, making it convenient for residents to run errands or attend appointments. Move-in coordination services are provided to ensure a smooth transition for new residents.
The community offers 24-hour supervision and assistance with activities of daily living such as bathing, dressing, and transfers. Medication management services are also provided to ensure that residents receive the proper medications at the appropriate times.
Franciscan Care Center Sylvania is not only focused on physical well-being but also mental wellness. A mental wellness program is offered to provide support and promote emotional well-being among residents.
There are numerous nearby amenities including cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, theaters, and hospitals. This makes it convenient for residents to access everyday necessities as well as engage in leisure activities within close proximity.
Overall, Franciscan Care Center Sylvania offers a comfortable and supportive environment where seniors can thrive and enjoy their golden years while receiving the assistance they need.
Franciscan Care Center Sylvania is located at 4111 Holland Sylvania Road, Toledo, OH 43623 in Lucas County, Ohio
Franciscan Care Center Sylvania on seniors.fyi includes 5 photos including images showing interior, lighting, seating area, dining, decor, gym, exercise equipment, fitness center, and more.
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