Franciscan Care Center Sylvania
Save4111 Holland Sylvania Road, Toledo, OH 43623
For more information about senior living options: (844) 490-3973
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The Franciscan Care Center is described as a place where care is the first and foremost concern. The facility is praised for being very clean, odor-free, and pleasant. The staff are described as amazing, kind, and compassionate. The nurses and aides are attentive and make residents feel special and cared for. The rehabilitation team is described as top-notch and effective. The food is amazing and the rooms are spacious. Many reviewers would recommend this facility to others based on positive experiences.
Residents were left in their own urine, inadequately clothed, and not checked on as required, with sleeping pills given to keep them quiet. Staffing shortages led to three weeks without showers and unchanged bed sheets for residents. Residents were ignored and not cared for properly, with staff displaying a poor attitude toward care. Personal care was lacking, leaving residents neglected and subject to inappropriate conversations from aides. Wound care for a patient with an open wound was delayed and not performed correctly. A patient was discharged with no plan of care after a major amputation. The facility was described by at least one reviewer as the worst nursing home in the city, with a warning to stay away. Families were not notified after a resident fell, and essential safety aids like bed alarms and walkers were not provided.What emerges from these accounts is a facility that inspires fierce loyalty in some families and deep concern in others. Across many reviews, The Franciscan Care Center is described as a place with clean rooms, friendly staff, and quality rehabilitation in certain circumstances, but it is also depicted as a setting where safety, dignity, and basic daily care can fall short, particularly when staffing is stretched thin. The spectrum of experiences is broad enough that readers should weigh both praise and alarm when forming a view of the center.
Several reviewers highlight bright spots that stand in stark contrast to the darker recollections. Families praise the facility for its cleanliness, inviting rooms, and overall environment. They commend nurses, aides, and therapists who are kind, attentive, and skilled, especially in rehabilitation and follow-up care. Some residents report feeling cherished and treated with respect, and there are testimonials about positive interactions with specific staff members, with gratitude expressed for the compassionate care that helped loved ones recover from medical events like strokes. For these families, the center delivered warmth, personalized attention, and meaningful support.
But alongside these positive notes, a substantial number of comments raise serious concerns about neglect, safety, and the overall quality of care. Several reviewers recount episodes that they interpret as neglectful or unsafe: residents left in incontinence without timely assistance, shower schedules extended to weeks, and bed linens and clothing left in unsanitary or uncomfortable conditions. There are accounts of patients being left in bed without assistance for long periods, or of inadequate monitoring that led to falls. In some stories, families describe patients who were not notified promptly about changes in care or status, raising questions about communication and transparency. The language used by some families is urgent and emotional, reflecting fear and heartbreak over what they perceived as essential lapses in care.
Chronic understaffing is a recurring theme in the negative experiences. Commentators describe a workforce stretched too thin to meet basic needs in a timely way, with aides and nurses unable to attend to residents quickly enough. A number of reviews emphasize delays in routine yet crucial tasks, such as wound care and dressing changes, as well as delays in responding to calls for assistance. Wound care in particular is raised as a concern by families of amputee patients and others with ongoing medical needs, with descriptions of delayed or insufficient wound management and a lack of consistent plans when patients transitioned back home. The sense of being overworked or overwhelmed by workload is repeatedly linked to lapses in other areas of care, from daily hygiene to nutrition and mobility.
In some of the more alarming narratives, families recount clear consequences of these gaps: a patient who fell shortly after admission, a caregiver told only days later about a change in therapy or plan, and a loved one discharged after a prolonged stay without comprehensive home care coordination. There are stories of patients starting to deteriorate because of inconsistent care, and of families feeling forced to intervene repeatedly to secure even basic protections like bed alarms and mobility aids. These accounts underscore how critical continuous, reliable staffing and robust communication are to residents' safety and to families' peace of mind.
Conversely, several reviews acknowledge that the facility is not monolithic in its performance. Some reviewers describe a clear distinction between shifts, floors, or even individual staff members - where certain teams deliver attentive, respectful, and high-quality care, while other times or units reveal gaps. This suggests that experiences may vary not only over time but across different parts of the facility, making a single verdict difficult. In those cases, families express appreciation for the improvements they observed during a stay, even if they still carry concerns about broader systemic issues such as staffing levels or administrative responsiveness. There are also reminders to readers to conduct thorough due diligence: visit, observe, ask about staffing ratios, review recent inspection reports, and discuss care plans and safety protocols in depth before making a decision.
Taken together, the collection of reflections paints a nuanced portrait: a place that can be a source of comfort and recovery for some, and a source of fear and frustration for others. The strongest threads of concern revolve around patient safety, timely daily care, and clear communication, all of which appear closely tied to staffing realities and administrative practices. On the other hand, genuine gratitude for kind staff, effective rehabilitation, and a clean, pleasant environment features prominently in many positive accounts, illustrating that when things go right, families feel the difference profoundly.
For anyone evaluating The Franciscan Care Center, the message is to approach with a balanced lens. Consider visiting multiple times at different hours, ask direct questions about staffing levels on the units serving your loved one, review the center's wound care protocols and response times, and request a detailed plan for daily care, hygiene, and safety monitoring. Also, look into state and local inspection records and read both negative and positive testimonials to capture the full range of experiences. While some families gratefully celebrate the care their loved ones received, others urge caution, reminding prospective residents and families that compassion and skill must be supported by adequate staffing, clear communication, and consistent, respectful daily care.
109 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Toledo Express (10 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Franciscan Care Center Sylvania in Toledo, OH is a premier assisted living community that offers a wide range of amenities and care services to meet the needs of its residents. The community features a beauty salon where residents can pamper themselves, as well as a fully furnished facility with private bathrooms for comfort and convenience.
Residents can enjoy their favorite shows on cable or satellite TV in their own rooms or gather in the common areas to socialize. They can also take advantage of the computer center to stay connected with loved ones online.
Meals are served restaurant-style in the dining room, offering delicious options that cater to special dietary restrictions like diabetes diets. For those who prefer to cook, there is a kitchenette available in each unit.
Physical fitness is encouraged through the fitness room and wellness center, which offer various programs and activities to keep residents active and healthy. There is also an outdoor garden where residents can relax and enjoy nature.
Transportation is readily available for non-medical purposes as well as for doctor's appointments, making it convenient for residents to run errands or attend appointments. Move-in coordination services are provided to ensure a smooth transition for new residents.
The community offers 24-hour supervision and assistance with activities of daily living such as bathing, dressing, and transfers. Medication management services are also provided to ensure that residents receive the proper medications at the appropriate times.
Franciscan Care Center Sylvania is not only focused on physical well-being but also mental wellness. A mental wellness program is offered to provide support and promote emotional well-being among residents.
There are numerous nearby amenities including cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, theaters, and hospitals. This makes it convenient for residents to access everyday necessities as well as engage in leisure activities within close proximity.
Overall, Franciscan Care Center Sylvania offers a comfortable and supportive environment where seniors can thrive and enjoy their golden years while receiving the assistance they need.
Franciscan Care Center Sylvania is located at 4111 Holland Sylvania Road, Toledo, OH 43623 in Lucas County, Ohio
Franciscan Care Center Sylvania on seniors.fyi includes 5 photos including images showing interior, decor, lighting, seating area, dining, seating, gym, exercise equipment, and more.
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