Comfort Keepers of Perrysburg, OH

Pros

• Caregivers are described as compassionate, patient, and dedicated.
• Zeina is praised as trustworthy and consistently going the extra mile to ensure timely appointments.
• Sarahlyn is characterized as incredibly compassionate, patient, and dedicated, providing top-notch care.
• Families appreciate strong communication, effective caregiver matching, and the sense that caregivers become like family.
• Clients note the meaningful social interaction and companionship provided by caregivers.
• Drivers are punctual, courteous, and reliable for transportation and errands.
• The company is regarded as professional, reliable, and focused on high-quality in-home care, with positive notes about ownership transitions.

Cons

• The company itself and the office do not seem to communicate very well with each other.

Review

Comfort Keepers has earned a legacy of trust through a long list of heartfelt, detailed experiences from families who relied on them in moments of need. Across countless accounts, the pattern is clear: caring, capable, and dependable in-home care that brings dignity, comfort, and a sense of safety to loved ones. Families describe the company as a blessing during tough times, noting that the level of professionalism and the personal attention of caregivers consistently rose to the occasion, even as circumstances changed or evolved.

Several caregivers stand out for their impact and reliability. Zeina is repeatedly praised for going the extra mile and for being incredibly trustworthy; one reviewer emphasized that Zeina consistently makes sure appointments run on time, a level of attentiveness that brings real peace of mind. Zeinab is likewise highlighted for truly treating the client as family - describing care that combines concern with practical support, including driving to appointments and maintaining a polished, respectful presentation. Linda is remembered as a "ray of sunshine," bonding quickly with Mom, showing up with warmth twice a week, and even driving long distances to facilitate outings or meals with family. Christine brings joy and engagement to the home, walking with a husband and helping his safety be a daily certainty. Aimee is described as cheerful, hard-working, and deeply appreciated by the family for connecting well with both parents before they transitioned to assisted living. Arlinda is another caregiver praised for being pleasant, conversational, and capable - providing breakfast and showers and giving families the time they need to manage other responsibilities. In one family, Shawntaey N. is noted as a wonderful caregiver, underscoring how a great match can make a meaningful difference for a loved one. Together, these caregivers illustrate the breadth of Comfort Keepers' staffing and the way individual relationships can become a source of comfort and stability.

The company's process for matching caregivers also earns praise. Jamie, a point of contact described as thoughtful and effective, is credited with pairing a caregiver who matches the needs and personality of the patient. The ability to connect with a caregiver who "gets" elder care is repeatedly identified as a key driver of satisfaction. Families appreciate not only the initial match but the ongoing effort to stay aligned with their loved one's evolving needs. One reviewer even notes that Jamie and the team arrange for video calls so distant family members can see and speak to their loved ones, enhancing connection during a challenging time. This attention to family involvement - plus periodic follow-ups by Comfort Keepers to ensure satisfaction - helps families feel heard and supported.

Of course, the strength of a caregiving partner is measured not only by its people but by how it functions as a system. Several reviews celebrate the company's responsiveness and dedication, even as ownership or leadership has shifted. One account acknowledges the transition to new ownership and commends the new team for maintaining a high level of care. The same set of testimonials also highlights moments when communication could improve - the sentiment that "the office" and "the company" sometimes did not speak as well as they should, which is acknowledged as a constructive area for ongoing improvement even as care itself remains highly valued. In every case, the care teams' dedication to the clients remains evident, sometimes even in the form of small but meaningful acts of care - like a caregiver taking time to check in, or staff sending flowers after a loved one's passing to express condolences.

Comfort Keepers' practical value comes through vividly in stories about transportation, punctuality, and safety. Reviewers describe drivers who arrive on time, get clients to appointments or activities reliably, and provide courteous, respectful service. One family notes the drivers are "very responsible and polite," taking on tasks beyond simple driving, such as accompanying a loved one to dialysis. Local managers are singled out for their responsiveness and willingness to accommodate changing schedules; for instance, one reviewer praises Maria for going above and beyond to ensure the experience remains positive and safe. The overall tone is that, even under demanding circumstances, Comfort Keepers can be counted on to show up when needed and to handle logistics with care.

The depth and variety of services - ranging from transportation and appointment accompaniment to personal care, cooking, shopping, and light housekeeping - are repeatedly highlighted as a strong point. Families report that caregivers help with groceries, doctor visits, and daily routines, while also providing meaningful companionship that reduces isolation and enhances the quality of life. In one family's experience, caregivers not only assisted with meals and showers but also helped with laundry and dishes, becoming like part of the household team. Several accounts emphasize the value of social interaction and companionship that comes from consistent caregiver visits, which has been particularly meaningful for parents living alone or transitioning to new living arrangements.

Locations and longevity add further texture to these stories. In Perrysburg, Christine's engagement and the sense that she brings "a ray of sunshine" into the home demonstrate how a careful, personable caregiver can become an integral part of daily life. In Temperance, Michigan, families appreciate the combination of good communication and careful attention to requests, noting that Comfort Keepers truly cares about delivering high-quality service while honoring the family's goals and routines. For others, the relationships formed with caregivers - such as Linda's two weekly visits, or Aimee's attentive support before a parent moved to senior housing - remain a reassuring constant during transitions. Even in tougher moments, families recount how caregivers' presence and kindness helped them navigate grief, loss, and the practical realities of caregiving.

Taken together, these experiences form a powerful portrait of Comfort Keepers as a trusted ally in in-home care. Clients and their families repeatedly describe caregivers who are compassionate, competent, and dependable; a culture of matching and support that keeps families connected; and a commitment to safety, dignity, and independence for the people they serve. While there is acknowledgment of opportunities to improve internal communication, the overarching message is clear: Comfort Keepers is widely regarded as a worthy, capable partner for families seeking reliable in-home care, with many caregivers who make a lasting, positive impact on the people they support. If you are evaluating options for in-home care, these stories suggest that Comfort Keepers can offer not only practical help but also a comforting presence that families come to rely on.

Restaurants

• Chick-Fil-A (0 miles)
• Koala Berry (0.1 miles)
• Denny's (0.3 miles)
• Charlie's Restaurant (0.4 miles)
• Taco Bell (0.8 miles)
• Wendy's (0.9 miles)
• McDonald's (1 miles)

Physicians

• Neurology & Headache Clinics of NW Ohio (0.1 miles)
• Central Park Pediatrics (0.1 miles)
• Sylvan Oak Family Physicians (0.2 miles)
• Artisan Cosmetic Surgery (0.7 miles)
• The Endoscopy Center (0.7 miles)
• The Toledo Hospital Endoscopy Center (0.7 miles)
• Syed Maseehur Rehman (0.8 miles)

Cafes

• Tim Hortons (0.2 miles)
• Starbucks (0.4 miles)
• Starbucks (1.4 miles)
• Starbucks (3.1 miles)
• Panera Bread (3.2 miles)
• Starbucks (4.1 miles)

Pharmacies

• Rite Aid (1.1 miles)
• Walmart Pharmacy (1.1 miles)
• Kroger Pharmacy (1.3 miles)
• Kroger Pharmacy (1.4 miles)
• Kroger Pharmacy (1.4 miles)
• CVS Pharmacy (1.5 miles)
• Sylvania Pharmacy (1.6 miles)

Parks

• Olander Park (1.2 miles)
• Wildwood Preserve Metropark (1.9 miles)
• Sylvania Playland (2.1 miles)
• Burnham Park (3 miles)
• Sylvania Pacetter Park (4 miles)

Hospitals

• Saint Anne Mercy Hospital (1.5 miles)
• ProMedica Wildwood Orthopaedic and Spine Hospital (1.5 miles)
• ProMedica Hickman Cancer Center (2.4 miles)
• Regency Hospital of Toledo (3.5 miles)
• Surgery Center At Regency Park (3.6 miles)

Places of Worship

• Epworth United Methodist Church (2.3 miles)
• Christ the King Catholic Church (3.8 miles)
• St Matthew's Episcopal Church-West Toledo (3.9 miles)

Theaters

• Cinemark Franklin Park 16 and XD (3.4 miles)