Arbors At Sylvania
Save7120 Port Sylvania Drive, Toledo, OH 43617
For more information about senior living options: (844) 490-3973
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The staff are friendly and understanding. The workers are described as awesome and willing to pitch in to get the job done. The staff are kind and knowledgeable, including in dementia care. The facility is clean and free of odors. The management team is regarded as the best. Residents receive daily activities and nurses provide precise care. Many long?term staff members love their jobs and work to meet residents' needs. Staff such as Sam, Bryn, Carla, and Linda provided compassionate, attentive care and support. The Arbors staff are consistently available, with prompt care and a welcoming atmosphere. Families feel their loved ones are treated with dignity and respect, including during transitions.
The reviewers describe the facility as disgusting and say loved ones are treated like animals. They claim concerns from families are not resolved and urge that the state investigate and shut the facility down. They allege abuse and neglect, including residents being slammed into beds, yelled at, and left at the edge of a bed despite fall risk. They report staff hostility toward families and witnessing abuse, with responses becoming more hostile when concerns are raised. They accuse staff of delaying or denying treatment for UTIs, leading to seizures, infection, and death. They note that new graduate nurses receive only two days of training, risking licensure and patient safety. They claim staff provide inconsistent stories about incidents and attempt to cover up wrongdoing. They describe management and medical care as lacking or non-existent in some cases.The Arbors at Sylvania elicits a broad spectrum of experiences from families and residents, ranging from heartbreaking accounts of neglect to genuinely glowing endorsements of care and community. On one end of the spectrum, parents and spouses describe a facility that failed to train new staff, left new nurses feeling unsafe about their licenses, and in some cases allowed abuse and neglect to go unchecked. One account recalls a new graduate RN who received only two days of training before quitting after three weeks, crying on the way home and warning others against bringing loved ones here. Another set of stories paints the facility as "disgusting" and says concerns or issues are swept under the rug, with a charged call for state inspection and shutdown. The strongest language - "0 stars," "treating patients like animals," and "do not send your loved ones here" - underscores a deep fear about the fundamental respect and safety of residents when supervision and accountability feel lacking.
Several narratives pull back to 2023, when a family member reports a decline in care that began with unpleasant room changes and escalated into allegations of active abuse. They describe an environment where abuse and neglect seemed to intensify with complaints: residents slammed into beds, screamed at, and left in risky positions despite fall risks. Concerns about UTIs were allegedly ignored, even as outcomes worsened. A transportation scenario became a traumatic moment, with a resident seizing and becoming unresponsive, later revealed to be linked to an undiagnosed infection. The aftermath included a rapid deterioration and, ultimately, hospice care. The reviewer asks a troubling question: if these abuses can occur with family members present every day, what protections exist for residents without daily advocates at their side?
Within these grim stories, there are persistent references to miscommunication and inconsistent stories from staff. One reviewer specifically mentions being provided with three different explanations and notes a failure to address a UTI, culminating in severe complications like seizures and a life-altering decline. There are also suggestions that some episodes of harm might reflect systemic problems - staff reluctance to promptly acknowledge concerns, difficulty obtaining basic meds, and a sense that urgent medical issues were overlooked in favor of turnover or discharge pressures. Some families explicitly state they intend to report cases to Medicaid or other authorities, signaling a trust gap between the facility and the people who rely on it for care.
Yet the picture is not uniformly negative. Amid the harsh critiques, there are many positive testimonials that emphasize warmth, attentiveness, and professionalism. Several reviews praise "caring and dedicated staff," noting the facility's cleanliness and the absence of unpleasant smells. They describe a well-run management team and a staff culture where long-time workers show up consistently, bringing familiarity and continuity to residents. In these accounts, nurses are described as reliable and capable, with an emphasis on respecting veterans and providing daily activities that keep residents engaged. Families repeatedly commend staff who went above and beyond to listen and respond to concerns, highlighting a strong sense of community and personal investment in residents' well-being.
Specific staff members are singled out for praise, illustrating the impact individuals can have in a challenging environment. Names like Sam, Bryn, Carla, and Linda appear repeatedly as caregivers who treated a father as if he were their own, assured families about comfort, provided moral support, and promptly returned calls. These stories highlight the tender, person-centered care that can define a positive experience at the Arbors. Another thread of appreciation notes that, despite staffing challenges, the team makes an evident effort to be available, to explain medical information, and to ensure residents feel safe and valued. In these voices, the Arbors is remembered as a place where compassionate care and effective communication can markedly improve a patient's quality of life.
There are also many favorable comments about the environment and the living experience. Reviewers describe the Arbors as a place with a robust activities calendar, a variety of programs, and a conducive social setting for residents. Some appreciate the beauty of the facility - flowers, landscaping, and a clean, safe setting that feels comfortable for both residents and their families. Several accounts from spouses and children emphasize that moving a loved one to the Arbors was one of the best decisions they made, citing improvements in responsiveness, safety, and overall well-being. In these stories, the facility is presented as a positive alternative to hospital stays, with residents who feel better cared for and more at ease in a home-like, supportive atmosphere.
Taken together, the reviews reveal a deeply divided picture of the Arbors at Sylvania. For every heartfelt endorsement of kindness, competence, and dignified care, there is a cautionary tale of neglect, fear, and distrust. The contrast suggests that experiences may be highly variable, potentially influenced by staffing levels, leadership, and day-to-day dynamics within different units or shifts. Families considering the Arbors are being asked to weigh two starkly different narratives: one in which dedicated staff, organized systems, and responsive care create a comforting, respectful environment; and another in which concerns about safety, communication, and potential abuse demand scrutiny, oversight, and accountability. In the end, these voices call for transparent oversight, stronger training, and consistent, compassionate care that keeps residents safe, respected, and connected to their families.
79 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Toledo Express (8 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Arbors At Sylvania in Toledo, OH is an assisted living community that offers a wide range of amenities and care services to enhance the quality of life for its residents.
The community features a beauty salon where residents can indulge in pampering treatments, as well as access to cable or satellite TV for entertainment. Community-operated transportation is available to help residents get around easily, whether it's for shopping or social outings. A computer center allows residents to stay connected and engaged in the digital world.
Dining options are plentiful with a spacious dining room offering restaurant-style dining experiences. Special dietary restrictions are accommodated to meet individual needs. For those who prefer more privacy, kitchenettes are available in each resident's fully furnished apartment.
To keep residents active and engaged, Arbors At Sylvania provides various amenities such as a fitness room and gaming room. Outdoor spaces like gardens offer opportunities for relaxation and leisurely walks. The small library allows residents to indulge in their love for reading, while the wellness center promotes overall well-being.
Care services at Arbors At Sylvania prioritize the safety and comfort of residents. A 24-hour call system ensures that assistance is always just a button away, while round-the-clock supervision provides peace of mind for both residents and their families. Trained staff members provide assistance with activities of daily living such as bathing, dressing, and transfers.
Residents with special dietary needs can rest assured knowing that diabetes diets and special dietary restrictions are catered to. Meal preparation and service ensure that residents receive nutritious meals regularly. Medication management is also provided to ensure proper administration of medications.
Mental wellness programs aim to support emotional well-being among residents, promoting socialization and engagement within the community.
Transportation arrangements are readily available for both medical appointments and general errands. The community's convenient location means there are numerous cafes, parks, pharmacies, physicians' offices, restaurants, places of worship nearby. Additionally, theaters and hospitals are easily accessible for residents to enjoy cultural experiences and receive medical care.
At Arbors At Sylvania, residents can expect a comfortable, engaging, and caring environment where their needs are met, allowing them to live a fulfilling and independent lifestyle.
This part of Toledo, Ohio offers a variety of amenities and services that cater to seniors looking for convenience and comfort in their daily lives. With numerous dining options such as Taco Bell, Denny's, and Panera Bread nearby, residents can enjoy a diverse range of meals without having to travel far. Access to healthcare is also readily available with several physicians' offices, pharmacies, and hospitals in close proximity, providing peace of mind for medical needs. Additionally, the area boasts several parks like Olander Park and Wildwood Preserve Metropark where seniors can enjoy nature and outdoor activities. Places of worship such as Epworth United Methodist Church are also easily accessible for those seeking spiritual connections. Overall, this neighborhood in Toledo provides a well-rounded community for seniors to consider when choosing a place for senior living.
Arbors At Sylvania is located at 7120 Port Sylvania Drive, Toledo, OH 43617 in Lucas County, Ohio
Arbors At Sylvania on seniors.fyi includes 6 photos including images showing interior, bedroom, decor, salon, painting, dining, piano, healthcare, and more.
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