Charter Senior Living of Oak Openings

Pros

• Charter Senior Living of Oak Openings is described as a lovely community with a clean and beautiful atmosphere, providing residents with a sense of comfort.
• The staff at Charter are noted for being friendly, personable, and genuinely caring towards both residents and their families.
• Families have felt confident in their decision to choose Charter due to the team/family attitude exhibited by the staff during tours and visits.
• Residents enjoy daily activities and facilities that promote a supportive environment, including private bathrooms, televisions in rooms, and communal spaces.
• Many reviews highlight the excellent upkeep of the facility and its well-designed layout, contributing to a pleasant living experience for residents.
• The program director is praised for going above and beyond in her efforts to assist residents, leading to positive experiences for families.
• Positive comments were made about the quality of food offered at the facility during tours, with some noting that it was very good.

Cons

• The facility is short-staffed, leading to neglect of residents, as demonstrated by a family member being left unattended for 16 hours.
• There were serious incidents involving another resident that went unaddressed by management, causing distress to families.
• The management team was unresponsive and ineffective in solving issues related to resident care and safety.
• Many reviews highlighted poor food quality and inconsistent meals served at the facility.
• The rooms were described as small, confining, and often unclean, with inadequate cleaning measures in place.
• Families experienced high levels of stress due to management's failure to address care concerns adequately.
• Residents faced issues like theft and inappropriate behavior from other residents without proper intervention from staff.
• There were complaints about the lack of accountability within the management team regarding care standards and resident well-being.

Review

Charter Senior Living of Oak Openings, a facility that provides assisted living and memory care services, has received a mix of reviews reflecting varied experiences from residents and their families. On one hand, some families highlight the appealing physical attributes of the establishment, describing it as beautiful, clean, and well-designed. Visitors often mention feeling a sense of comfort and confidence during tours due to the friendly staff who exemplify a "team/family attitude." Many express gratitude for the time and thought that went into creating an inviting environment for residents. However, beneath this facade lies a troubling reality for some families regarding staffing issues and the quality of care provided.

Concerns regarding staffing levels are prevalent in several reviews. Families report instances where their loved ones were left unattended for extended periods—one poignant account described an individual sitting in a chair for sixteen hours without receiving any help or attention. This lack of adequate staffing not only affects the immediate care but also raises serious worries among families about residents' safety and well-being. Several reviewers expressed disappointment with management’s responsiveness to these issues. Complaints about staff shortages were exacerbated by reports that management appeared unresponsive or ineffective at addressing critical problems when they arose.

In terms of memory care specifically, there are conflicting opinions. Some families praise the approach taken by caregivers for residents with dementia, stating that staff members demonstrate patience and understanding while providing consistent care that allows residents to feel at home. Families noted that activities offered within memory care units seemed beneficial not just for their loved ones but also provided peace of mind for relatives during visits. One review described how positive interactions with staff transformed a challenging situation into an uplifting experience, showcasing the compassion displayed by those working within this particular unit.

Conversely, distressing accounts emerged from other families who reported severe incidents involving resident safety breaches, such as thefts among residents and inappropriate behaviors that management failed to address adequately despite being in violation of established protocols. Frustration grew when these complaints were met with ineffective responses from upper management rather than actionable solutions or protective measures for vulnerable individuals residing in memory care. In one alarming case, a loved one's discharge was cited as a resolution rather than addressing ongoing concerns—an act viewed as particularly distressing given that it added unnecessary stress to families already grappling with difficult emotional circumstances.

Amidst these conflicting narratives lies criticism regarding food quality at Charter Senior Living; several reviews noted inconsistent meal preparation or inadequate food options available to residents—a factor deemed essential in fostering quality living conditions within assisted living environments. While some commended specific meals served during visits, others remarked on food preparation failures resulting in unappealing meals like burnt items or poorly prepared snacks.

Although Charter Senior Living maintains aesthetically pleasing facilities equipped with modern amenities like private bathrooms and televisions in resident rooms—as well as communal areas designed to encourage social interaction—there remains significant concern over overall management efficiency related to caregiving responsibilities. Some reviewers have pointed out troubling trends including poor cleanliness standards within shared spaces alongside inadequate communication regarding room cleaning schedules amid confusing situations concerning bed assignments.

In conclusion, while many aspects of Charter Senior Living appeal through their design, ambiance, and occasional dedicated staff interactions focused on building relationships with residents—the overarching themes illustrating frustrations tied directly back to staffing shortages remain glaringly evident across multiple reviews. As such challenges continue affecting both daily operations and family relations alike within this community setting; prospective clients should weigh both commendable aspects against documented pitfalls carefully before making what can be one of life’s most challenging decisions concerning senior care services.

Located in the charming town of Sylvania, Ohio, this neighborhood offers a convenient and vibrant community for seniors looking to settle down. With multiple pharmacies, hospitals, and physicians' offices within close proximity, residents have easy access to healthcare services. The area also boasts a variety of parks where one can enjoy nature and recreational activities. Additionally, there are several dining options ranging from fast food to sit-down restaurants, as well as cafes for a leisurely cup of coffee. Places of worship are nearby for spiritual fulfillment, and for entertainment, there is a cinema just a short drive away. Overall, this part of Sylvania provides a well-rounded living experience with all the amenities one may need in their golden years.

Pharmacies

• Rite Aid (0.2 miles)
• CVS Pharmacy (0.9 miles)
• Kroger Pharmacy (1 miles)
• Kroger Pharmacy (1 miles)
• Sylvania Pharmacy (1.1 miles)
• Walmart Pharmacy (1.6 miles)
• Kroger Pharmacy (1.9 miles)

Parks

• Olander Park (0.3 miles)
• Sylvania Playland (1.9 miles)
• Burnham Park (2 miles)
• Wildwood Preserve Metropark (2.1 miles)
• Sylvania Pacetter Park (3.2 miles)

Physicians

• Artisan Cosmetic Surgery (0.8 miles)
• The Toledo Hospital Endoscopy Center (0.8 miles)
• The Endoscopy Center (0.8 miles)
• Children's Intensive Caring (0.9 miles)
• Central Park Pediatrics (1 miles)
• Sylvan Oak Family Physicians (1 miles)
• Neurology & Headache Clinics of NW Ohio (1.1 miles)

Hospitals

• Saint Anne Mercy Hospital (0.9 miles)
• ProMedica Hickman Cancer Center (1.6 miles)
• ProMedica Wildwood Orthopaedic and Spine Hospital (2 miles)
• Regency Hospital of Toledo (2.8 miles)
• Surgery Center At Regency Park (3.3 miles)
• Mercy Health - St Anne Hospital Pharmacy Anticogulation Coumadin Clinic (4.1 miles)

Restaurants

• Koala Berry (0.9 miles)
• Chick-Fil-A (1 miles)
• Sidelines (1 miles)
• Denny's (1 miles)
• Charlie's Restaurant (1.1 miles)
• Taco Bell (1.2 miles)
• Wendy's (1.3 miles)

Cafes

• Starbucks (1 miles)
• Tim Hortons (1.1 miles)
• Starbucks (1.1 miles)
• Starbucks (2.8 miles)
• Panera Bread (3.2 miles)

Places of Worship

• Epworth United Methodist Church (2.7 miles)
• St Matthew's Episcopal Church-West Toledo (3.5 miles)
• Christ the King Catholic Church (3.8 miles)

Theaters

• Cinemark Franklin Park 16 and XD (3.4 miles)