Kingston Care Center Of Sylvania

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Kingston Care Center Of Sylvania

4121 King Road, Sylvania, OH 43560

For more information about senior living options: (844) 490-3973

2.9 from 91 reviews
5 stars
38
4 stars
4
3 stars
2
2 stars
5
1 stars
42

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    Overall Review of Kingston Care Center Of Sylvania

    Pros

    • pro Staff at Kingston Care Center were described as wonderful, providing excellent medical care and attentive service.
    • pro The facility was praised as clean and beautiful.
    • pro The care was described as compassionate and excellent, with courtesy shown to families.
    • pro The nursing team provided exceptional medical care and was responsive to residents' needs.
    • pro The physical, occupational, and speech therapists were praised as awesome and highly skilled.
    • pro Customer service was clear, timely, and delivered with a smile.
    • pro Staff treated residents with kindness, dignity, and respect.
    • pro Reviewers described Kingston as a place where people truly care and make a difference in residents' lives.

    Cons

    • pro Reviewers describe the Kingston facility as horrible and untrustworthy, advising others not to leave loved ones in their care.
    • pro Staff are said to ignore call lights and delay assistance, including bathroom help, leaving residents waiting for help.
    • pro The environment is described as dirty and unsanitary, with dirty floors, dirty rooms, and contaminated linens.
    • pro Residents reportedly suffer wounds or bedsores due to inadequate care, sometimes leading to infections like sepsis.
    • pro It is claimed the facility discharges patients due to Medicaid/payment disputes, prioritizing money over patient care.
    • pro Family members report rude or dismissive behavior from aides and administrators, along with poor communication and alleged misrepresentation to powers of attorney.
    • pro Food service is described as inconsistent, with cold meals, wrong beverages, and inadequate feeding.
    • pro Staff are accused of lacking empathy and speaking poorly about patients, reflecting overall neglect of basic needs.

    Review

    Connections to Kingston Care Center in Sylvania, Ohio, run a wide gamut in the experiences shared by families, patients, and staff. On one hand, there are heartfelt testimonials praising the facility as clean, well-run, and staffed by people who treat residents with warmth and genuine care. On the other hand, a substantial slate of reviews describes frustration, fear, and outright concern about safety, cleanliness, responsiveness, and the motives behind care decisions. Taken together, the comments form a complex picture of a place where excellent moments can sit alongside serious gaps in service and communication.

    Several accounts highlight a consistently positive culture among the caregiving teams. In these reflections, patients and families emphasize professional medical care, compassionate interactions, and a supportive therapy staff. Positive notes repeatedly mention that nurses were attentive and that therapists - physical, occupational, and speech - were "awesome" and contributed meaningfully to recovery. Words like "professional," "warm," and "compassionate" appear frequently when families describe the nursing teams, and certain individuals are singled out for their kindness and skill. A resident's family member especially recalls the staff's courtesy and the ability to provide clear, timely communication, with appreciation extended to the administrative and social work teams as well. A common thread in the favorable reviews is the sense that Kingston handled medical care with competence while also treating patients with dignity and respect.

    Yet those positive judgments are interwoven with a strong current of concern about quality of life and safety issues in the facility. Several reviews describe a pattern of neglect or slow responses to urgent needs, ranging from delayed assistance with the bathroom to missed or delayed call-bell responses. Specific allegations include situations where a patient could not rely on timely help due to long waits, light switches being out of reach, or doors and rooms not being maintained to accommodate mobility and safety. The experiences recounted include both minor inconveniences, like food service timing and menu limitations, and more serious concerns about wounds, bed sores, and infections. In one particularly troubling recounting, a resident left with open sores after limited or delayed care, and another account claims sepsis developed as a consequence of care gaps. Several narratives describe a sense that patients were not dressed or cleaned promptly, and that clean linens or appropriate daily hygiene routines were not consistently followed.

    Financial and administrative tensions also surface in the comments. A recurring theme involves dissatisfaction with discharges and bed availability, with families noting that patients were discharged due to insurance or financial considerations rather than medical readiness. In a few posts, reviewers imply that administrative decisions prioritized profitability over patient need, and they express fear about being unable to obtain appropriate care after discharge. The frustration extends to communication with hospital and facility administrators, with complaints that "the discharge process" was drawn out or that families were given inconsistent information. One reviewer explicitly calls for legal action and suggests that facilities will protect their bottom line at the expense of patient welfare.

    There are also vivid, personal accounts of abrupt or confrontational experiences with staff. Some reviewers describe being fired or threatened with dismissal after conflicts with scheduling or management, including a moment described as being screamed at in front of others. These stories underscore a perception of hostile or unsupportive work environments that spill over into patient care, with some families feeling that staff morale and professionalism were compromised. The emotional weight of such experiences is clear in these narratives, which often begin with a sense of trust and optimism but end with concern and distrust about the facility's culture and governance.

    In sum, Kingston Care Center of Sylvania and its related Kingston facilities attract a spectrum of experiences. There are clearly stated cases of outstanding clinical care, genuine compassion, and positive interactions that give families peace of mind and residents a sense of dignity. Concurrently, a substantial body of reviews details serious concerns about responsiveness, cleanliness, wound care, safety, and the financial mechanics surrounding admissions and discharges. Taken together, these voices suggest that while Kingston can provide high-quality medical and rehabilitative services under the right circumstances, there are notable and recurring gaps in operations and communication that leave some families worried about the safety and integrity of the care their loved ones receive. For anyone considering Kingston for a loved one, these reviews highlight the importance of visiting in person, asking detailed questions about daily routines and staffing, and ensuring robust, written communication channels with both the facility and any involved insurers or healthcare partners.

    Features

    Housing

    • 127 resident community capacity 127 resident community capacity

    Types of Care

    • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

    Amenities

    • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
    • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
    • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • Toledo Express (8 miles away) Toledo Express (8 miles away)
    • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
    • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
    • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

    Care Services

    • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
    • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
    • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
    • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    Kingston Care Center of Sylvania is an assisted living community located in Sylvania, OH. We provide a range of amenities and care services to meet the needs and preferences of our residents.

    Our community offers a variety of amenities designed to enhance the quality of life for our residents. These amenities include a beauty salon where residents can get their hair done, cable or satellite TV for entertainment, community-operated transportation for easy access to nearby areas, a computer center for internet access, and a dining room where residents can enjoy meals together. We also have a fitness room equipped with exercise equipment, a gaming room for recreational activities, and a garden where residents can relax outdoors.

    Each living space in our community is fully furnished and includes private bathrooms for added privacy and convenience. We offer housekeeping services to ensure that the living spaces are clean and comfortable. Residents can also enjoy restaurant-style dining with special dietary restrictions accommodated.

    We prioritize the well-being and care of our residents by providing various services. Our care team is available 24/7 through the call system to address any needs or concerns. We offer assistance with activities of daily living such as bathing, dressing, and transfers. Our staff also manages medication and provides assistance with diabetes diets. Additionally, we have a mental wellness program in place to support the emotional well-being of our residents.

    Transportation arrangements are available for both non-medical purposes as well as doctors' appointments. For those who prefer to stay within the community, we have planned activities throughout the day as well as resident-run activities. Fitness programs are available for those who wish to stay active, and we also organize day trips to nearby destinations.

    Our community benefits from its convenient location near various amenities in Sylvania, OH. There are several cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, theaters, and hospitals nearby.

    At Kingston Care Center of Sylvania, we strive to create a comfortable and engaging environment for our residents. With our amenities, care services, and proximity to local establishments, we provide a well-rounded assisted living experience.

    Nearby Places of Interest

    Hospitals

    • Saint Anne Mercy Hospital (0.1 miles)
    • ProMedica Hickman Cancer Center (2.1 miles)
    • ProMedica Wildwood Orthopaedic and Spine Hospital (2.9 miles)
    • Regency Hospital of Toledo (3.5 miles)
    • Surgery Center At Regency Park (4.2 miles)
    • Mercy Health - St Anne Hospital Pharmacy Anticogulation Coumadin Clinic (5.1 miles)

    Pharmacies

    • CVS Pharmacy (0.1 miles)
    • Sylvania Pharmacy (0.2 miles)
    • Kroger Pharmacy (0.3 miles)
    • Kroger Pharmacy (0.3 miles)
    • Rite Aid (1.1 miles)
    • Rite Aid (2.1 miles)
    • Kroger Pharmacy (2.3 miles)

    Physicians

    • Primary Care Center (0.2 miles)
    • PediatriCare Associates (0.5 miles)
    • The Toledo Hospital Endoscopy Center (0.9 miles)
    • The Endoscopy Center (0.9 miles)
    • Artisan Cosmetic Surgery (0.9 miles)
    • Syed Maseehur Rehman (1.3 miles)
    • Sylvan Oak Family Physicians (1.4 miles)

    Cafes

    • Starbucks (0.3 miles)
    • Starbucks (1.4 miles)
    • Tim Hortons (1.5 miles)
    • Starbucks (3.7 miles)
    • Panera Bread (4.2 miles)

    Parks

    • Olander Park (0.8 miles)
    • Sylvania Playland (1.1 miles)
    • Burnham Park (2.1 miles)
    • Sylvania Pacetter Park (2.4 miles)
    • Wildwood Preserve Metropark (3.1 miles)
    • Secor Metropark (3.6 miles)

    Restaurants

    • Taco Bell (1.2 miles)
    • Burger King (1.2 miles)
    • Wendy's (1.3 miles)
    • Denny's (1.4 miles)
    • West Central Carryout (1.4 miles)
    • Charlie's Restaurant (1.4 miles)
    • Koala Berry (1.5 miles)

    Places of Worship

    • Epworth United Methodist Church (3.6 miles)
    • St Matthew's Episcopal Church-West Toledo (4.4 miles)
    • Christ the King Catholic Church (4.8 miles)

    Theaters

    • Cinemark Franklin Park 16 and XD (4.3 miles)

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