Promedica Goerlich Center in Sylvania, OH
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5320 Harroun Road, Sylvania, OH 43560
For more information about senior living options: (844) 490-3973
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The Goerlich Center has great management and fantastic, loving staff. The staff take the time to listen and form wonderful bonds with residents. The caregiving team is compassionate, present, loving, gentle, guiding, and supportive. The daily nurses and aides are efficient, personable, and treat residents like family. The therapists are fantastic and thorough, tailoring therapy to residents' needs. Charles in admissions is fantastic and makes the process easy and stress-free. Latonja, the unit manager, is amazing and knowledgeable.
The facility was described as absolutely horrible, with aggressive staff, a lack of compassion, and unsanitary conditions. Nurses were accused of lying to family members about the care their loved ones were receiving. One reviewer claimed the Goerlich Center is "the place to get rid of your old folks," indicating extreme distrust. An aide was described as rude and aggressive toward a wife, including verbal abuse and attempting to push a chair into a room. Medications were reportedly mishandled, and residents were left in bed all day with no care during Covid window visits. Food was served in a Styrofoam box to eat while lying in bed. There were ongoing allegations of neglect and poor treatment. A staff member was accused of mocking dementia patients on Facebook.Promedica Goerlich Center in Sylvania is best suited for families navigating memory care or short- to mid-term rehabilitation where a highly engaged, relationship-driven staff can make a real difference. When the goal is dementia-specific support, where aides learn a resident's mood, reflexes, and subtle cues, this community can shine. In practice, the strongest value comes from staff who listen, stay present, and coordinate with families - especially for loved ones with Alzheimer's or Parkinson's-related needs. For families that want a home-like atmosphere, active daily routines, and therapy teams that tailor treatment to real-time abilities, Goerlich can deliver meaningful, person-centered care that helps families feel connected rather than sidelined.
That said, prospective residents should seriously consider alternatives if safety and consistency are nonnegotiables. Several reviews flag aggressive behavior by individual staff, rude interactions, or lapses in care that verge on neglect. Medication management errors and evidence of unsanitary conditions surface in some accounts, as do concerns about project-level quality control and communication with families. The facility's long-term viability also matters: a few accounts point to corporate decisions that disrupted operations and raised questions about continuity of care. For families needing a stable, long-running option with unwavering safety standards and transparent governance, these red flags merit a cautious second look elsewhere.
The core positives - compassionate caregivers, strong memory care expertise, and robust rehabilitation services - often offset mixed experiences when care is consistent and well-coordinated. Therapists in physical, occupational, and speech disciplines are repeatedly praised for thorough, individualized work, and the nursing and aide teams are described as efficient and personable, sometimes treating residents like family. The admissions process, front-desk support, and social work guidance frequently emerge as strengths, helping families navigate insurance, transitions, and daily logistics. When the care team is aligned and communicative, loved ones appear to receive attentive, respectful service that can ease the stress of relocation.
However, the negative reports demonstrate why this community cannot be viewed as uniformly safe or reliable. Instances of verbal aggression, abrupt interactions with family members, and outright concerns about how some staff treat residents are unmistakable warnings. The contrast between exceptional moments - a caregiver who notices a lucid moment and makes a family call, or a therapy team that really targets a resident's needs - and episodes of neglect or disrespect creates a spectrum that is hard to navigate for families seeking predictability. Sanitation and overall cleanliness, while praised in some visits, are not universally consistent in every account. These divergent experiences mean outcomes depend heavily on who is on shift, which is not a risk families should take lightly.
A decisive factor for families to weigh is the facility's long-term viability. With notices about doors closing and corporate-level decisions affecting operations, Goerlich presents a real risk to sustained residency. For anyone planning a multi-year stay, the potential for abrupt changes in care location, staffing, or administration is a critical consideration. It is not enough to fall in love with a caregiver's warmth or a rehab success story; there must be a plan for continuity. Prospective residents should demand clear, written assurances about future operations, transfer options, and how any closure would affect current residents and their ongoing care plans. Without that assurance, the peace of mind promised by the strongest reviews cannot be guaranteed.
In practical terms, families weighing Goerlich should approach with a structured due diligence checklist. Visit multiple times and at varying hours to observe real-time care dynamics. Speak directly with frontline caregivers about daily routines and respond to red flags rather than polished summaries. Request the most recent incident reports, medication protocols, and a detailed care plan that aligns with the loved one's medical team. Verify staffing ratios for memory care and rehab units, and confirm who is responsible for supervision and quality control. Finally, map out viable alternatives in the same market - ideally with long-standing reputations for safety and continuity - so that a decision can be anchored in a realistic view of both the relationship-driven strengths and the substantial risks identified here.
60 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Toledo Express (10 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The Promedica Goerlich Center in Sylvania, OH is an assisted living community that offers a wide range of amenities and care services to enhance the quality of life for its residents. The community features a beauty salon, allowing residents to maintain their personal grooming needs without leaving the premises. Each resident's entertainment needs are met with cable or satellite TV and access to a gaming room and small library. A computer center is available for residents who wish to stay connected digitally, while Wi-Fi/high-speed internet ensures easy access to the online world.
Meals are served in a restaurant-style dining room, providing residents with delicious and nutritious food options that cater to special dietary restrictions. Additionally, meal preparation and service are provided to ensure that residents receive the assistance they need.
The Promedica Goerlich Center also focuses on promoting physical wellness through its fitness room and wellness center. Residents can engage in various fitness programs and activities, such as planned day trips and scheduled daily activities, that encourage an active lifestyle. Concierge services are available to assist with any additional needs or requests.
Medical care is a priority at this assisted living community. There is a 24-hour call system in place for emergencies, ensuring residents' safety and security around the clock. Trained staff are present at all times for 24-hour supervision and provide assistance with activities of daily living such as bathing, dressing, transfers, and medication management. Special dietary restrictions related to diabetes can be accommodated.
Transportation arrangements are made for non-medical purposes as well as transportation to doctors' appointments. Move-in coordination helps smooth the transition process for new residents.
The Promedica Goerlich Center benefits from its location, with several nearby amenities including cafes, parks, pharmacies, physicians' offices, restaurants, places of worship,and hospitals. This convenient access enhances the overall convenience and accessibility of necessary services for residents.
Overall, the Promedica Goerlich Center offers a supportive and enriching environment for assisted living residents, combining various amenities and care services to meet their individual needs and promote a fulfilling lifestyle.
Promedica Goerlich Center is located at 5320 Harroun Road, Sylvania, OH 43560 in Lucas County, Ohio
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