6832 Convent Blvd., Sylvania, OH 43560
For more information about senior living options: (844) 490-3973
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The facility provides wonderful care and has great people. The facility is well taken care of, and the residents are well cared for. Jerry Dollard, the kitchen staff member, is appreciated by residents.
They hide a patient's chart and inform staff that she was dropped from a lift, allegedly violating state law. They feed a diabetic patient sugar and ignore dietary restrictions. The facility is severely understaffed and shows total disregard for patient care. They hide behind a Christian front while acting as money-grubbing corporate entities. The night nurse is lazy, careless with medications, and blocks residents from using the bathroom. The nursing director is a condescending liar, and the administrator is a spineless wimp. A loved one suffered a fatal fall, and staff allegedly covered it up, didn't inform family or hospice, and lied in reports. Scheduling is chaotic and rigid, with poor training that covers only one floor but expectations to know all three.The collection of experiences shared about this facility paints a complex and troubling picture, weaving together praise for some staff with a broad chorus of serious concerns about safety, staffing, and leadership. Several reviewers describe a scheduling landscape that feels unstable and opaque. One remarks that "three stars is for scheduling," noting that changes arrive at the last minute and that staff must constantly screenshot their schedules because even clear communication can be ignored. The sense conveyed is that shifts are filled with little warning, leaving caregivers scrambling and families anxious about coverage and consistency in care.
Alongside the scheduling chaos, there are powerful and specific allegations about safeguarding residents. One account claims that a friend of the writer was involved in a troubling incident: a chart was allegedly hidden so that nurses and aides wouldn't be fully informed, and a fellow resident suffered a fall from a lift of about four feet after an aide failed to enlist a second worker's help. The reviewer frames this as a breach of state law and questions the facility's transparency and responsiveness in the aftermath. Linked to this are broader distrustful notes about how information is handled and how policies are enforced, with the implication that essential protections for residents may be overlooked or concealed.
Dietary management, a critical element for residents with diabetes and other health concerns, is another recurring theme. One reviewer highlights that "diet is paramount to life" for her diabetic loved one, yet she reports her relative continues to be fed sugar and to struggle with foods that don't align with intestinal issues. The criticism extends to how meals are planned and delivered, suggesting that nutritional needs and restrictions are not reliably respected and that this compromised attention to dietary requirements undermines residents' health and well-being.
Underpinning many of the comments about daily care is a perception of chronic understaffing and a troubling disregard for patient needs. Reviewers describe a system that is "understaffed in regards to patient care" and claim that the level of attention to residents' well-being is appalling. The sentiment is that even when shifts are rearranged, the core expectation of attentive, timely, and respectful care is not being met consistently, leaving residents vulnerable and families worried about the level of day-to-day supervision and assistance.
There are also pointed critiques of leadership and management. Several reviewers express strong distrust toward the facility's administrators, with phrases that condemn a "Christian front" as a veneer for what they call money-driven corporate behavior. Specific staff members are named negatively, including a night nurse described as lazy and interfering with residents' basic needs, and a nursing director described in blunt terms as a liar. The administrator is depicted as lacking resolve. Together, these claims suggest a fraught atmosphere where residents and families doubt whether leadership can or will address systemic problems in staffing, safety, and accountability.
Several reviewers allege grave events and questionable handling of adverse outcomes. One account describes a fall that led to a death, accompanied by claims that the facility did not contact the family or hospice in a timely manner and that reports were manipulated or inadequately explained. The night nurse is accused of fabricating a story that defies plausibility, adding to a tenor of secrecy and distrust about how serious incidents are documented and communicated. Taken together, these accusations contribute to a perception that safety incidents may not be transparently addressed or adequately investigated.
Amid these stern criticisms, a few notes of positivity surface, reminding readers that not all experiences are uniformly negative. Some reviewers acknowledge that the facility is "well taken care of" and that the residents themselves are looked after with care. There is recognition of dedicated colleagues in the kitchen, with one person praising a staff member by name. Nevertheless, these positive observations are often counterbalanced by comments about mandatory overtime, limited training for new employees, and the expectation that new hires will be proficient across multiple floors despite receiving training only on one - issues that many readers interpret as symptomatic of broader organizational challenges rather than isolated incidents.
In sum, the impressions conveyed are of a facility where compassionate individuals exist within a problematic system. Schedules and staffing appear unreliable, oversight and accountability are questioned, and safety and dietary needs are flagged as areas of concern. The strongest warnings come from families who feel they were left in the dark about serious events and whose trust in the institution has been deeply shaken. For anyone considering this facility, the accounts urge thorough, firsthand investigation and careful weighing of both the reassuring and troubling narratives that residents' families share.
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
Devotional services off-siteDevotional services off-site are important for seniors as they provide spiritual nourishment, social engagement, and a sense of community outside of the senior living facility. This can enhance overall well-being and help combat feelings of isolation and loneliness often experienced by older adults.
Indoor common areasIndoor common areas are crucial for seniors as they provide a space for socialization, recreation, and community engagement, promoting overall well-being and reducing feelings of isolation and loneliness.
Toledo Express (10 miles away)
Ambulatory care"Ambulatory care services provide essential medical support and treatment to seniors without requiring hospitalization, allowing them to maintain their independence and quality of life while managing chronic conditions or receiving routine medical care."
Diabetic careDiabetic care is crucial for seniors as they are more susceptible to developing diabetes due to aging and other health conditions. Proper management of diabetes can help prevent complications such as heart disease, vision loss, and nerve damage, improving the overall quality of life for seniors in senior living communities.
Meals provided"Meals provided" are crucial for seniors in assisted living communities as it ensures they have access to nutritious, balanced meals without the stress of meal planning and preparation. This can help promote overall health and well-being for seniors who may have limited mobility or cognitive abilities. Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life. Devotional activities offsiteDevotional activities offsite are important for seniors because they provide social engagement, spiritual growth, and a sense of community outside of their living environment. This can improve overall well-being, mental health, and combat feelings of isolation or loneliness.The Rosary Care Center / Our Lady of Grace Assisted Living in Sylvania, OH, offers a warm and compassionate environment for seniors in need of assistance with daily living activities. With a focus on providing a meaningful and fulfilling experience for residents, the community offers various amenities and care services to ensure their well-being.
Residents have the opportunity to participate in devotional services off-site, allowing them to nurture their spiritual needs and connect with their faith. Additionally, indoor common areas are available for socializing and engaging in recreational activities, fostering a sense of community among residents.
For those with specific medical needs, the community offers diabetic care services to ensure proper management and support. A team of dedicated professionals is available to provide personalized care tailored to each resident's unique requirements.
To promote an active lifestyle, the community organizes devotional activities off-site, encouraging residents to explore their interests and maintain engagement outside of the facility.
Located in a vibrant neighborhood, there are several cafes nearby for residents and their loved ones to enjoy a cup of coffee or a meal together. Additionally, multiple parks offer opportunities for outdoor recreation and relaxation. Residents have easy access to numerous pharmacies should they require medication or supplies. Furthermore, the presence of numerous physicians ensures convenient healthcare access.
The surrounding area also boasts a wide array of restaurants offering diverse cuisine options. For those seeking entertainment options, there is a theater located nearby. In times of medical emergencies or routine healthcare needs, residents can take comfort knowing that there are multiple hospitals within close proximity.
At Rosary Care Center / Our Lady of Grace Assisted Living, seniors can find comfort knowing that they will receive high-quality care while enjoying an enriching lifestyle filled with engaging activities and convenient access to essential amenities within reach.
Rosary Care Center / Our Lady of Grace Assisted Living is located at 6832 Convent Blvd., Sylvania, OH 43560 in Lucas County, Ohio
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