Rosary Care Center
Save6832 Convent Boulevard, Sylvania, OH 43560
For more information about senior living options: (844) 490-3973
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The collection of comments presents a complex and largely troubled portrait of the facility, blending moments of appreciation with a persistent chorus of serious concerns. On one hand, several reviewers acknowledge that there is "wonderful care" and that there are good people working there, including a mention of a kitchen staff member who is appreciated. Yet these positive notes are heavily outweighed by reports of systemic problems that touch every major aspect of the operation - from scheduling and staffing to safety, nutrition, and the demeanor of leadership.
A dominant thread throughout the reviews is about scheduling chaos and inadequate communication. Several reviewers describe last?minute changes to schedules, with the practice of showing up on a roster only to learn you've been moved or replaced at the last moment. One reviewer specifically notes the need to constantly screen-shot and document their schedule, implying that communications are unreliable and that staff are left to fend for themselves when shifts shift or disappear. The perception conveyed is that the scheduling system is unstable, with little predictability or advance notice, making it difficult for families and staff to plan care and coverage effectively.
Safety and care concerns are interwoven with allegations of mismanagement and neglect. One deeply troubling point claims that a chart was deliberately hidden after a serious incident - the person in question was allegedly dropped from a lift and sustained a head injury, with a second employee supposedly not brought in to assist, an omission that the reviewer frames as a violation of state law. In the same breath, there are complaints about the patient's diet, noting that diabetic dietary needs were not respected and that sugar continued to be supplied despite the patient's restrictions and other gastrointestinal issues. Taken together, these claims portray a facility where basic safety and dietary standards may not be consistently upheld, leaving families worried about how medical and daily living needs are managed.
Understaffing emerges as another core grievance, described as a general lack of adequate patient care and a pervasive disregard for residents' well-being. Reviewers repeatedly flag that staffing levels are insufficient and that the quality of care suffers as a result. The sentiment is that with too few hands on deck, important tasks - like monitoring for falls, managing medications, and ensuring timely assistance - are frequently compromised. This theme ties into broader criticisms of the administration, suggesting a system that is unprepared to support the level of care that residents and families expect.
Several reviews take aim at leadership and governance, portraying administrators and key figures as resistant to accountability. One recurring accusation is that the facility hides or downplays problems, including a dramatic claim that a death from a fall was covered up and that no hospice or family was promptly notified. The night staff are singled out in some accounts as problematic - described as lazy, negligent with medications, or obstructive to basic needs (such as using the bathroom). The nursing director is labeled as a condescending liar, and the administrator is depicted as lacking resolve or backbone. These depictions convey a sense that leadership is more focused on appearances or internal politics than on transparent, patient?centered care.
A broader cultural critique also appears, with a few reviewers suggesting that the facility curtails compassion in favor of financial or corporate priorities. Phrases like "They hide behind the Christian front when actually they are money-grubbing corporate shills" capture a suspicion that religious rhetoric masks a profit?driven agenda. Alongside this, there are cautions about mandatory staffing practices ("mandation") and the difficulty of taking time off, implying a high-pressure work environment that may indirectly undermine patient care through stressed caregivers and limited continuity.
Despite the heavy criticisms, there is a glimmer of human connection that lastingly emerges in the comments. One line of praise - "I love the guy from the kitchen Jerry Dollard" - acknowledges that despite systemic issues, individual staff members can still leave positive impressions with residents and families. This reminder of personal kindness amidst organizational turmoil hints at a more nuanced reality: care can exist at the ground level and still be deeply affected by the conditions in which staff operate and the policies they must navigate.
In sum, the reviews sketch a troubling panorama of a facility where scheduling instability, staffing shortages, safety and dietary concerns, and contested leadership contribute to widespread dissatisfaction and fear among families. While there are mentions of compassionate individuals and moments of good care, the overarching narrative points to serious gaps in safety, communication, and accountability that families say demand urgent attention and in?depth review. The repeated admonition to investigate the facility firsthand underscores a belief that a closer, independent assessment could reveal whether these concerns reflect isolated incidents or a broader pattern needing systemic reform.
The Rosary Care Center in Sylvania, OH is a warm and inviting assisted living community that offers a wide range of amenities and care services to meet the needs of each resident. The community is designed to provide a comfortable and enjoyable living environment for seniors looking for assistance with daily activities and a vibrant social atmosphere.
Residents at Rosary Care Center can enjoy the convenience of on-site beauty salon services, cable or satellite TV in their fully furnished private rooms, and access to community-operated transportation for outings and appointments. The computer center allows residents to stay connected with loved ones and explore the internet at their leisure.
The dining experience at Rosary Care Center is restaurant-style, offering delicious meals prepared by professional chefs who cater to special dietary restrictions such as diabetes diets. Residents can also enjoy activities such as fitness programs or planned day trips organized by the dedicated staff. A mental wellness program is also provided to support the emotional well-being of residents.
In terms of care services, Rosary Care Center provides 24-hour call system and supervision to ensure the safety and security of residents. Assistance with activities of daily living such as bathing, dressing, and transfers are available as needed. Medication management is also provided to ensure that residents take their medications appropriately.
When it comes to nearby amenities, residents have plenty of options. There are numerous cafes, parks, pharmacies, restaurants, places of worship, theaters, hospitals, and physicians within close proximity to cater to various needs.
Overall, Rosary Care Center offers a supportive and enriching environment where seniors can receive personalized care while enjoying an active lifestyle with access to various amenities both within the community and nearby.
Rosary Care Center is located at 6832 Convent Boulevard, Sylvania, OH 43560 in Lucas County, Ohio
Rosary Care Center on seniors.fyi includes 5 photos including images showing architecture, building, outdoor, courtyard, nature, outdoors, garden, landscaping, and more.
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