1852 Sinclair Avenue, Steubenville, OH 43953
For more information about senior living options: (866) 208-4318
Overall Review of Lancia Villa Royale
Pros
The facility is clean and well maintained.- The staff of nurses and aides are wonderful.
- The quality of care at the facility is far above that of other places.
- The reviewer gave the facility a five-star rating.
- Residents and staff interact on a first-name basis.
Cons
The facility is seen as money-focused, prioritizing profits over the welfare of staff and residents.- Unemployment benefits were denied, causing frustration and a hope for change.
- The place is accused of overworking and mistreating staff and patients, underpaying, and denying promised holiday pay, with a call to shut it down.
- The staff are described as careless.
- A nurse allegedly employed at the facility made incendiary, racially charged statements, raising concerns about the staff and care.
- Care for residents with few or no visitors is described as disgraceful, with those residents receiving the least amount of care.
Review
Lancia Villa Royale in Steubenville, OH is best suited for families seeking a homelike long-term care setting where caregivers know residents by name and where a genuine, relationship-driven approach to daily care can emerge when staff are engaged. It can feel like a solid fit for residents who prioritize direct access to nurses and aides and who value steady, personal communication with the care team. It is not a turnkey option for those who expect unwavering staffing consistency, robust daily activity programming, or uniform quality across all units.
Those who may want to consider alternatives include families with must-haves around predictable staffing, transparent labor practices, and a consistently high level of resident engagement. A pattern of overwork among staff, payroll or hours concerns, and reports of management and operational issues undermine reliability. For residents requiring advanced memory support, complex medical oversight, or uniformly high care standards across wings, it is prudent to compare with other local options that demonstrate steadier performance and stronger governance.
Pros that do show through include a facility that is clean and well maintained, and staff who are often praised for their accessibility and dedication. For families who visit regularly, the ability to interact with caregivers on a first-name basis can translate into more responsive, individualized attention. In a positive, long-running case, a family described a resident receiving attentive nursing and administrative support, suggesting that when the team is aligned, care quality can be high and personalized.
Yet the downsides are not easily dismissed. Several reviews raise concerns about a money-centric culture, underpayment or missed hours for staff, and insufficient staffing that can strain day-to-day care. Instances of mistreatment or inappropriate conduct by an employee, including racially charged remarks, signal serious cultural and leadership issues that matter to families when choosing a safe, respectful environment. Gaps in holiday programming and activity coverage, along with reports of limited engagement in certain wings or units, underscore uneven resident experiences.
Balancing the positives against the negatives yields a mixed value proposition. The care can be strong when staffing is sufficient, communication is open, and caregivers are genuinely engaged, but those favorable conditions depend on careful, ongoing oversight. The negatives, staff burnout, irregular scheduling, and concerns about how concerns are addressed, tend to dominate the decision for new entrants. For families that require predictable, consistently high standards of care and oversight, the risk may outweigh the potential benefits.
Decision guidance: pursue a thorough, in-person assessment that includes multiple shifts of staff, time spent with residents, and clear demonstrations of clinical oversight and activity planning. Ask pointed questions about hiring practices, payroll integrity, and how concerns are escalated and resolved. If memory care needs or a secure, structured environment are essential, compare with other facilities in the area that demonstrate steadier operations and stronger resident programming. Lancia Villa Royale can work for a specific subset of families who actively monitor care and tolerate a broader spectrum of experiences; for many others, exploring safer, more consistently supervised alternatives is the prudent path.
59 resident community capacity
Skilled Nursing Facility
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
Pittsburgh International (25 miles away)
Community operated transportation
12-16 hour nursing
24-hour call system
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Medication management
Mental wellness program
Special dietary restrictions
Concierge services
Planned day trips
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