Carriage Inn in Steubenville, OH

Pros

• The Carriage Inn of Steubenville is a wonderful facility for skilled care.
• The staff are very accommodating and friendly.
• Management is knowledgeable and helpful, guiding families with any questions.
• The administrator is readily available throughout the stay and clearly cares about residents.
• The therapy team is professional and empathetic, helping residents work toward their goals.
• The therapy gym is clean and equipped with up-to-date equipment.
• The private rooms are spacious, clean, and quiet, with a private balcony.
• The nursing staff is caring and attentive, and the overall care is highly regarded.
• The admissions coordinator is helpful and kind.
• The facility feels like family and provides a welcoming environment.

Cons

• Some nurses were rude.
• The doctor did not visit as promised and falsified notes about visits.
• The facility was understaffed and had poor equipment.
• The food was terrible.
• The patient was left in a wheelchair for hours without assistance.
• A nurse went through the patient's belongings in the middle of the night.
• Many staff members spoke down to residents and were not attentive.
• Dementia patients were reportedly booted out quickly.
• There was insensitivity and abusive behavior by staff toward a patient.

Review

Carriage Inn in Steubenville is best suited for families seeking short- to mid-term skilled nursing and rehabilitation after a hospital stay, with a strong emphasis on therapy and a welcoming, home-like atmosphere. The community delivers robust physical and occupational therapy, clean and comfortable private rooms, and an engaged admissions process that can help families navigate discharge and post-acute needs. It works particularly well for those who value accessible, personable front-line staff, a therapy-centered approach, and a facility that feels like a caring, extended family. If the priority is a highly structured, long-term memory-care environment with unwavering medical oversight, other options should be explored.

Those who may want to consider alternatives include families prioritizing consistent physician rounds and tightly regulated medical management, especially for residents with complex or unstable health conditions. Some reviews flag variability in bedside care, with a subset of nurses and aides needing more attentiveness and respect in daily interactions. Dementia care also appears to be a contested area, with at least one account suggesting residents with dementia can be quickly moved out, which raises questions for longer-term stays. For families needing watertight oversight, 24/7 medical continuity, and flawless in-room supervision, it is prudent to compare options and verify current staffing patterns and governance.

The strongest positives center on the therapy program and the culture of care. Families repeatedly praise the therapy team for competence, warmth, and goal-driven progress, supported by a well-equipped therapy gym and staff who coordinate closely with physicians. Private rooms are consistently described as spacious and comfortable, with housekeeping and overall facility cleanliness contributing to a dignified rehab experience. Administrative accessibility also stands out: the administrator and social workers are frequently cited as available, proactive, and compassionate, smoothing the path from admission through discharge planning. When rehabilitation goals are the priority, these factors tilt the balance strongly in Carriage Inn's favor.

Yet the downsides temper the enthusiasm in meaningful ways. Reports of understaffing on certain shifts translate into delays in care and moments where requests go unheeded. A number of reviews describe rude or disengaged nursing staff, limited real-time physician interaction, and inconsistent bedside courtesy, which can erode confidence during a vulnerable recovery period. Other concerns include miscommunications around discharge orders, physical care gaps (such as assistance with bathing or mobility at crucial times), and occasional environmental frustrations like meals arriving cold or equipment not promptly addressed. Taken together, these cons highlight that effective advocacy from family members often remains essential to ensure quality care.

The pros and cons interact in a way that makes Carriage Inn a strong pick for families who can actively participate in a resident's care plan. When therapy progress and a compassionate front-line team are the top criteria, the positives frequently override the negatives, especially if a discharge-to-home plan requires coordination with social workers and therapy teams. The presence of a proactive social worker, clean and comfortable spaces, and a responsive therapy staff can keep a stay productive and positive, even when occasional gaps appear in nursing coverage or physician visits. For many families, the ability to build a relationship with a consistent point person and watch real improvement in mobility and daily function makes Carriage Inn worthwhile.

Decision-makers should approach with a practical checklist: tour the facility with current residents and families, press for a clear picture of staffing ratios by shift, and confirm who provides physician rounds and how often. Ask for concrete examples of successful discharge planning and home-care coordination, and evaluate whether the kitchen and dining service consistently meet expectations. If the emphasis is on high-touch rehab with a warm, familial atmosphere and the family is prepared to stay engaged to address any care gaps, Carriage Inn can be a strong, confident choice. If, however, unwavering daytime physician oversight, seamless dementia-specific programs, or a consistently empathetic bedside experience are non-negotiable, exploring alternatives is advised.

Located in Steubenville, Ohio, this neighborhood boasts a convenient array of amenities for seniors looking to settle down in a peaceful yet lively community. With pharmacies such as Good Neighbor Pharmacy and Ross Park Pharmacy nearby, access to healthcare is easily accessible. Hospitals like Trinity Medical Center West and physicians such as Tony Teramana Cancer Center provide comprehensive medical care. Places of worship like Triumph of the Cross and Pius X Church offer spiritual nourishment. Enjoy dining options at Applebee's and Scaffidi's Restaurant & Tavern, or grab a coffee at A Touch of Elegance Cafe and Bakery. For transportation needs, U-Haul and Thrifty Car Rental are close by. Relax in nature at Belleview Municipal Park or Follansbee Park, making this neighborhood an ideal location for seniors seeking a vibrant community with all necessary conveniences within reach.

Pharmacies

• Good Neighbor Pharmacy (0.1 miles)
• Ross Park Pharmacy West (0.1 miles)
• Walgreens (1.1 miles)
• Kroger pharmacy drive thru (1.2 miles)
• Walgreens (1.3 miles)
• Riesbeck's Pharmacy (1.4 miles)
• Market Street Pharmacy (2.5 miles)

Hospitals

• Center West Trinity Medical (0.1 miles)
• Trinity Medical Center West (0.1 miles)
• Saint John Medical Center Heliport (0.1 miles)
• Dialysis Clinic (0.8 miles)
• Life Line Hospital (1.5 miles)
• Trinity Family Care Center (1.8 miles)
• Trinity Health System (2.1 miles)

Physicians

• Tony Teramana Cancer Center (0.1 miles)
• Luxmi Gahlot MD (0.1 miles)
• Ganzer Greg DO (0.1 miles)
• Steel Valley Emergency Physicians (0.1 miles)
• Ohio Valley Vision Center (0.2 miles)
• Emami Nasser DMD DDS (0.2 miles)
• Jayapal Reddy, MD (0.2 miles)

Places of Worship

• Triumph of the Cross (0.4 miles)
• Church Of Christ (0.8 miles)
• Community of God's Love (0.8 miles)
• Triumph Of The Cross (0.8 miles)
• Pius X Church (0.9 miles)
• Grace Point (1 miles)
• Grace Evangelical Lutheran Church Elca (1.2 miles)

Cafes

• A Touch of Elegance Cafe and Bakery (0.6 miles)
• Bourbon Street Cafe (3.9 miles)
• The Daily Perk (4.4 miles)

Restaurants

• Applebee's (0.6 miles)
• Scaffidi's Restaurant & Tavern (0.9 miles)
• Morgan Food DBA Kentucky Fried (1 miles)
• Taco Bell (1.1 miles)
• Number 1 Chinese Restaurant (1.2 miles)
• McDonald's (1.2 miles)
• McDonald's (1.4 miles)

Transportation

• U-Haul (1.2 miles)
• Thrifty Car Rental (1.5 miles)
• Blue Foot Industrial (2.6 miles)

Parks

• Belleview Municipal Park (1.6 miles)
• Follansbee Park (4.2 miles)