Carriage Inn in Steubenville, OH

Pros

• The staff at Carriage Inn of Steubenville is accommodating and friendly.
• Management is knowledgeable and supportive, guiding families through every step.
• The administrator is readily available and clearly passionate about residents.
• The facility provides excellent skilled care and feels like a welcoming, family-like environment.
• Physical therapy is effective, and the therapists are professional and empathetic.
• The nursing staff, aides, and therapists are caring, kind, and attentive.
• The therapy gym is clean and well equipped, helping patients reach their goals.
• The rooms are spacious, clean, and comfortable, with amenities like private balconies.
• The facility maintains high standards of cleanliness and a wholesome atmosphere.
• Families consistently report positive care experiences and would recommend Carriage Inn.

Cons

• Understaffed and poor equipment.
• The majority of the staff was incredibly rude and talked down to her.
• The doctor never visited after admission as promised.
• The refrigerator in the room was freezing food.
• The food was terrible.
• Staff allows patients to sit in wet and/or soiled clothes.
• They are unfriendly and uncaring.
• Nurses told her "shut up and mind your own business."
• They transferred him after eight weeks because he regressed there.
• The social worker did not step up her game.
• Two nurses talked about her instead of helping.
• The door to the area was kept shut with a sign reading "Employees only."
• The administrator does not support her staff.
• The work environment was bad—short-staffed and with bad hours.
• The speech therapist dubbed him uncooperative.

Review

Carriage Inn of Steubenville is best suited for families seeking skilled nursing and short-term rehab with a therapy-first orientation, a private-room environment, and a hands-on administrative presence. It works especially well for residents who respond to a warm, family-like culture, where therapy teams, occupational and physical therapy in particular, drive progress and where the care team is accessible to families who stay engaged. The facility’s rooms are generally roomy, clean, and private, with balconies in many cases, and the therapy gym is well-equipped and actively used. For families prioritizing aggressive rehabilitation goals, clear communication from staff, and a tangible sense that the institution values progress, Carriage Inn often delivers measurable gains and a supportive, attentive atmosphere.

Explicitly, those with dementia, behavioral challenges, or a high risk for safety concerns may want to consider alternatives. Several reviews flag the risk of being asked to leave or of care plans changing abruptly when dementia or aggression enters the picture, and there are consistent cautions about inconsistent medical oversight. The facility has, at times, documented issues with doctor visits, call-light responsiveness, and contradictory or delayed discharge planning. Families should not rely on a one-size-fits-all experience here; residents who require steady physician oversight, robust behavioral management, or highly predictable daily routines may fare better elsewhere. For anyone prioritizing top-tier physician presence and uninterrupted medical review, other options may feel more reliable.

The strongest positives here revolve around the core care team and the rehabilitation emphasis. Many residents benefit from dedicated nursing aides, empathetic therapists, and a social-work staff that is described as capable and genuinely caring. The therapy program is repeatedly praised: therapists bring professionalism, the gym is clean and well-equipped, and progress toward goals is evident when families observe sessions. The administration, led by an involved administrator, emerges as a steadying force, accessible during admissions and throughout the stay, and staff members who interact with families describe themselves as part of a cohesive, mission-driven team. When care plans align with family expectations, the result is a rehabilitation trajectory that can restore independence and quality of life in meaningful ways.

On the other hand, several recurring concerns temper the otherwise favorable impression. Understaffing and variable attitudes among nurses and aides can make responses slower and leave families feeling compelled to advocate aggressively for basic needs. Instances of delayed showers, missed dressings, or gaps between PT and discharge planning illustrate fragility in the system when demand outstrips capacity. The medical component is frequently cited as the weak link: some doctors did not visit as promised, orders were not transmitted promptly, and discharge paperwork sometimes arrived incomplete, forcing families to bridge gaps with outside providers. Food quality and temperature are inconsistent, and a few families report equipment or room maintenance issues that undermine comfort. Taken together, these gaps erode the otherwise strong therapeutic foundation and can lead to frustration for families hoping for a seamless transition back home.

Yet the overall experience is not uniformly negative. Several reviews highlight warmth and reliability from staff who communicate compassionately, remind families that their loved one is treated with dignity, and celebrate small but meaningful milestones during recovery. When the facility functions as a team, therapy, nursing, dietary, housekeeping, and social work collaborating effectively, care feels holistic and responsive. The private rooms and quiet, clean environment contribute to a sense of normalcy and security, and recurring praise for specific staff members, especially the social worker and certain administrators, indicates that there is genuine peer-to-peer advocacy within the building. For families who can cultivate a strong partnership with the care team, the upsides become highly tangible.

The practical takeaway is clear. Carriage Inn is a credible, even strong, option for short-term rehabilitation and skilled nursing where therapy-driven goals, a hospitable environment, and attentive staff are valued, provided there is readiness to actively participate in care coordination. Pros offset many cons when families come prepared to ask questions, monitor progress, and press for timely physician involvement and consistent discharge planning. The facility shines when staff members are leveraged as partners in care, and when the patient’s plan is clearly aligned with family expectations and post-discharge supports. However, for families prioritizing rigid medical oversight, dementia care without risk of discharge, or consistently warm, non-variable day-to-day care, alternatives with a more predictable physician presence and stronger behavioral management protocols may be warranted. In the end, Carriage Inn offers a solid foundation for recovery and ongoing care for the right resident, especially with proactive families guiding the journey.

Located in Steubenville, Ohio, this neighborhood boasts a convenient array of amenities for seniors looking to settle down in a peaceful yet lively community. With pharmacies such as Good Neighbor Pharmacy and Ross Park Pharmacy nearby, access to healthcare is easily accessible. Hospitals like Trinity Medical Center West and physicians such as Tony Teramana Cancer Center provide comprehensive medical care. Places of worship like Triumph of the Cross and Pius X Church offer spiritual nourishment. Enjoy dining options at Applebee's and Scaffidi's Restaurant & Tavern, or grab a coffee at A Touch of Elegance Cafe and Bakery. For transportation needs, U-Haul and Thrifty Car Rental are close by. Relax in nature at Belleview Municipal Park or Follansbee Park, making this neighborhood an ideal location for seniors seeking a vibrant community with all necessary conveniences within reach.

Pharmacies

• Good Neighbor Pharmacy (0.1 miles)
• Ross Park Pharmacy West (0.1 miles)
• Walgreens (1.1 miles)
• Kroger pharmacy drive thru (1.2 miles)
• Walgreens (1.3 miles)
• Riesbeck's Pharmacy (1.4 miles)
• Market Street Pharmacy (2.5 miles)

Hospitals

• Center West Trinity Medical (0.1 miles)
• Trinity Medical Center West (0.1 miles)
• Saint John Medical Center Heliport (0.1 miles)
• Dialysis Clinic (0.8 miles)
• Life Line Hospital (1.5 miles)
• Trinity Family Care Center (1.8 miles)
• Trinity Health System (2.1 miles)

Physicians

• Tony Teramana Cancer Center (0.1 miles)
• Luxmi Gahlot MD (0.1 miles)
• Ganzer Greg DO (0.1 miles)
• Steel Valley Emergency Physicians (0.1 miles)
• Ohio Valley Vision Center (0.2 miles)
• Emami Nasser DMD DDS (0.2 miles)
• Jayapal Reddy, MD (0.2 miles)

Places of Worship

• Triumph of the Cross (0.4 miles)
• Church Of Christ (0.8 miles)
• Community of God's Love (0.8 miles)
• Triumph Of The Cross (0.8 miles)
• Pius X Church (0.9 miles)
• Grace Point (1 miles)
• Grace Evangelical Lutheran Church Elca (1.2 miles)

Cafes

• A Touch of Elegance Cafe and Bakery (0.6 miles)
• Bourbon Street Cafe (3.9 miles)
• The Daily Perk (4.4 miles)

Restaurants

• Applebee's (0.6 miles)
• Scaffidi's Restaurant & Tavern (0.9 miles)
• Morgan Food DBA Kentucky Fried (1 miles)
• Taco Bell (1.1 miles)
• Number 1 Chinese Restaurant (1.2 miles)
• McDonald's (1.2 miles)
• McDonald's (1.4 miles)

Transportation

• U-Haul (1.2 miles)
• Thrifty Car Rental (1.5 miles)
• Blue Foot Industrial (2.6 miles)

Parks

• Belleview Municipal Park (1.6 miles)
• Follansbee Park (4.2 miles)