Pavilion Rehab is a nursing home community in Cleveland, OH.
Information last verified:
13900 Bennett Rd, Cleveland, OH 44133
For more information about senior living options: (866) 208-4318
3.3 from 43 reviews
5 stars
20
4 stars
5
3 stars
0
2 stars
2
1 stars
16
Pavilion Rehab Costs & Pricing
Pavilion Rehab offers a range of room types with monthly costs that reflect its premium services and amenities. For semi-private rooms, residents can expect to pay between $4,500 and $6,000, which is notably higher than the average costs in Cuyahoga County at $3,582 and across Ohio at $3,965. Similarly, private rooms at Pavilion Rehab are priced from $5,500 to $7,000, exceeding Cuyahoga County's average of $4,004 and Ohio's statewide average of $4,771. Additionally, their studio option is offered at a flat rate of $5,500, surpassing both the county average of $3,632 and the state average of $3,727. These rates suggest that Pavilion Rehab positions itself as a premium provider in the region while catering to those seeking specialized care and enhanced living environments.
Floor plans
Pavilion Rehab
Cuyahoga County
Ohio
Semi-Private
$4,500 to $6,000
$3,582
$3,965
Private
$5,500 to $7,000
$4,004
$4,771
Studio
$5,500
$3,632
$3,727
Overall Review of Pavilion Rehab
differentiator7 reviews mention this
Rehab and skilled nursing support
Skilled nursing and rehab show up in residents' accounts, including wound and recovery support.
Several reviewers describe rehab staff helping with recovery, including regaining mobility after prior stays and a smoother transition home. Others specifically mention skilled nursing-type needs such as wound care that required detailed handling, including wound vac and PICC-line support. A small number of residents also report that rehab therapy wasn’t kept up with as expected, pointing to inconsistent delivery for some care plans.
common23 reviews mention this
Staff kindness and professionalism
Many residents describe the staff as caring, professional, and responsive to concerns.
A strong theme in the reviews is that residents and families feel cared for by nurses, aides, therapy staff, and social services. Multiple reviewers mention specific staff members who listen, follow up, and help make care and transitions feel manageable. Even when reviews are critical overall, they often contrast that with moments where individual caregivers were helpful or attentive.
common8 reviews mention this
Administrator changes affected care
Reviewers frequently link improvements or concerns to recent administrator leadership changes.
Several reviewers say things improved after new administration came in, including faster attention to care priorities and better follow-through. A few reviews also describe administrator and leadership involvement during meetings, discharge, or changes to how the facility operated. On the negative side, some residents describe the opposite pattern—needing stronger oversight and questioning how well care was being managed during transitions.
caveat15 reviews mention this
Understaffing and missed care
Some residents report understaffing and missed basic care needs.
A recurring set of reviews describes understaffing that affects day-to-day care, including delayed help and assistance not being provided when needed. Families also describe issues like unanswered call lights, problems with timely medication, and residents not getting consistent showers or care as expected. There are also accounts of serious neglect concerns and residents being left in unsafe or unsanitary conditions, which is the most severe criticism in the feedback.
caveat3 reviews mention this
Food quality and meal limitations
Food quality is mixed, with some residents calling meals poor.
One reviewer says the food doesn’t disappoint, while others describe meals as unappetizing or inadequate. Some accounts also mention limited meal options such as only sandwiches, contrasting with other positive notes about nutrition. Overall, the dining experience doesn’t come through as consistently positive across reviews.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes become a section.
Features
Types of Care
Skilled Nursing Facility
Transportation
Cleveland-Hopkins International (9 miles away)
Nearby Places of Interest
Restaurants
Mastro's The 3 Spot (0.2 miles)
McDonald's (0.8 miles)
Divot's Sports Bar (0.9 miles)
Niko's Bar & Gyros (2.4 miles)
Kosta & Vics Restauran (2.7 miles)
The Boneyard (2.8 miles)
Europeans Best Bakery & More (3.6 miles)
Pharmacies
CVS Pharmacy (0.2 miles)
Discount Drug Mart (1.3 miles)
Discount Drug Mart (2.7 miles)
Walgreens (2.8 miles)
CVS Pharmacy (3.5 miles)
Rite Aid (3.5 miles)
Walgreens (3.6 miles)
Parks
Strongsville Wildlife Area (3.6 miles)
Surrarrer Park (3.7 miles)
James Day Park (4 miles)
Metroparks Mill Stream Run Reserve North (6.1 miles)
Cleveland Metroparks - Big Creek Reservation (6.2 miles)
Hinkley Reservation (6.7 miles)
Primate Playground (9 miles)
Theaters
Cinemark 383 Strongsville (4.3 miles)
Cinemark At Valley View And Xd (8.3 miles)
Cafes
Starbucks (5 miles)
Panera Bread (6.6 miles)
Starbucks (7.6 miles)
Metropolitan Coffee (8 miles)
Physicians
Ent Allergy Health (5.1 miles)
Allergy Diagnostic (5.3 miles)
Digestive Disease Consultants (5.9 miles)
Southwest Family Physicians (6.2 miles)
Cuyahoga County Board of Health (7 miles)
Places of Worship
St Matthew's Episcopal Church (5.2 miles)
St Ambrose Endowment Foundation (7 miles)
Hospitals
Benchmark Imaging Group (5.5 miles)
Medina General Hospital (6.6 miles)
Transportation
Cleveland-Hopkins International Airport (CLE) (8.3 miles)
Pavilion Rehab offers a range of room types with monthly costs that reflect its premium services and amenities. For semi-private rooms, residents can expect to pay between $4,500 and $6,000, which is notably higher than the average costs in Cuyahoga County at $3,582 and across Ohio at $3,965. Similarly, private rooms at Pavilion Rehab are priced from $5,500 to $7,000, exceeding Cuyahoga County's average of $4,004 and Ohio's statewide average of $4,771. Additionally, their studio option is offered at a flat rate of $5,500, surpassing both the county average of $3,632 and the state average of $3,727. These rates suggest that Pavilion Rehab positions itself as a premium provider in the region while catering to those seeking specialized care and enhanced living environments.
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Skilled Nursing Facility
Cleveland-Hopkins International (9 miles away)
Comfortable rooms with attentive staff and outstanding meals.
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