Whispering Hills Rehabilitation And Nursing Center

416 Wooster Road, Mount Vernon, OH 43050

For more information about senior living options: (844) 490-3973

2.5 from 2 reviews
Skilled Nursing Facility

Overall Review

Pros

  • pro The patient's brother is adapting very well in the new nursing home, Whispering Hills.
  • pro The facility is much nicer than the one he had in New York, contributing to the family's happiness.
  • pro His room is nice and spacious, offering a pleasant view of a wooded area.
  • pro He currently enjoys having a private room, which makes him quite happy.
  • pro The staff at Whispering Hills are helpful and friendly, making the transition smoother for the family.
  • pro The security and maintenance of the facility are commendable.

Cons

  • pro The administration and nursing staff are uneducated and have horrible attitudes.
  • pro They will lie to patients and blame them for issues.
  • pro The food provided is terrible.
  • pro Patients with advocates are not welcomed, and complaints about poor performance are not well-received.
  • pro The furniture in the facility is worn out and could be in better shape.

Review

In today’s healthcare landscape, the quality of nursing homes can vary significantly from one facility to another. Experiences shared by families often reflect a complex mixture of satisfaction and disappointment, as highlighted by two contrasting reviews of nursing home facilities.

The first review expresses a clear frustration and dissatisfaction with a particular nursing home. The reviewer describes the administration and nursing staff at this facility as "uneducated" and possessing "horrible attitudes." Such statements underscore a troubling environment where professionalism and good patient care are expected but appear lacking. The reviewer further notes that there is a culture of misinformation among the staff, with instances of lying to patients and shifting blame onto them rather than accepting responsibility for their shortcomings. This kind of attitude can deeply affect not only the well-being of residents but also erode trust between families and caregivers.

Additionally, the critique extends beyond personnel into other aspects such as food quality and rehabilitation services. The reviewer found the food served at this facility to be “terrible,” which raises concerns about nutritional offerings essential for elderly care. While there seems to be some praise regarding rehabilitation services being “okay,” it is overshadowed by the overall negative sentiments expressed in their review. Potential residents and their families must exercise caution when considering such facilities; they may be better served by exploring other options that provide not only adequate care but also a supportive atmosphere conducive to recovery.

In stark contrast, another family member shares an incredibly positive experience with Whispering Hills, where their brother resides currently. This review highlights a range of advantages that contribute to their satisfaction with this facility compared to previous experiences in New York. The adaptability of the brother is emphasized, indicating that he is coping well within his new environment, which is crucial for anyone transitioning into long-term care.

An appealing aspect illuminated by this second review is the physical space offered at Whispering Hills. With spacious rooms featuring windows overlooking serene wooded areas, it paints an inviting picture for residents who may otherwise face emotional challenges related to moving into a nursing home setting. The fact that he has his own room without needing to share it with another resident brings additional comfort, allowing him greater privacy during what could be considered an overwhelming period in his life.

Moreover, service quality emerges as another vital component in differentiating these two facilities. According to the reviewer from Whispering Hills, they have experienced friendly interactions with staff who are described as “the most helpful” during their search process for suitable accommodation. Security and maintenance were also praised, suggesting that family members can feel more secure knowing that both safety measures are in place while maintaining a clean living environment—two aspects critical for any long-term care facility.

However, it's worth noting that the second reviewer does identify an area for improvement concerning furniture quality within the facility; while it presents no immediate danger or significant deterrent to staying there, worn-out furniture could detract from overall aesthetics and comfort levels over time. Given that small details can greatly enhance or diminish one's experience in a nursing home setting, any updates or replacements would certainly align with improving resident satisfaction further.

Together these reviews illustrate how individual experiences at nursing homes can vary widely based on factors like personnel professionalism, environmental conditions, service quality, and even tangible assets like furniture. Families searching for appropriate accommodations should take heed of such reviews while conducting thorough research before making decisions regarding these significant choices in care living situations for loved ones.

Features

Housing

  • 44 resident community capacity 44 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing Facility

Amenities

  • Beauty salon Beauty salon
  • Cable or satellite TV Cable or satellite TV
  • Dining room Dining room
  • Fully furnished Fully furnished
  • Garden Garden
  • Housekeeping services Housekeeping services
  • Kitchenette Kitchenette
  • Move-in coordination Move-in coordination
  • Outdoor space Outdoor space
  • Restaurant-style dining Restaurant-style dining
  • Small library Small library
  • Telephone Telephone
  • Wi-Fi/high-speed internet Wi-Fi/high-speed internet

Care Services

  • 24-hour call system 24-hour call system
  • 24-hour supervision 24-hour supervision
  • Activities of daily living assistance Activities of daily living assistance
  • Assistance with bathing Assistance with bathing
  • Assistance with dressing Assistance with dressing
  • Assistance with transfers Assistance with transfers
  • Diabetes diet Diabetes diet
  • Meal preparation and service Meal preparation and service
  • Medication management Medication management
  • Mental wellness program Mental wellness program
  • Special dietary restrictions Special dietary restrictions

Dining

  • Diabetes diet Diabetes diet
  • Special dietary restrictions Special dietary restrictions

Activities

  • Community-sponsored activities Community-sponsored activities
  • Resident-run activities Resident-run activities
  • Scheduled daily activities Scheduled daily activities

Description

Whispering Hills Rehabilitation And Nursing Center in Mount Vernon, OH is a premier assisted living community that offers a range of amenities and care services to ensure the comfort and well-being of its residents. The fully furnished apartments are equipped with cable or satellite TV, Wi-Fi/high-speed internet, and a telephone for easy communication. Residents can enjoy delicious meals prepared by the dedicated kitchen staff in the elegant dining room, which offers restaurant-style dining. Special dietary restrictions are also accommodated.

The community provides various activities to keep residents engaged and entertained. Resident-run activities and scheduled daily activities cater to different interests and preferences. Additionally, there is a small library for those who enjoy reading.

At Whispering Hills Rehabilitation And Nursing Center, the health and safety of residents are given utmost priority. Trained staff members are available 24 hours a day to provide supervision and assistance with activities of daily living such as bathing, dressing, and transfers. Medication management ensures that residents receive their required medications in a timely manner. A mental wellness program is also available to promote emotional well-being.

Conveniently located near several amenities, this community offers easy access to cafes, parks, pharmacies, physicians' offices, restaurants, transportation options, places of worship, and theaters. This ensures that residents have everything they need within close proximity.

With its comfortable accommodations, attentive care services, engaging activities, and convenient location, Whispering Hills Rehabilitation And Nursing Center creates an ideal environment for seniors seeking assisted living in Mount Vernon, OH.

Nearby Places of Interest

Places of Worship

  • General Conference Of Seventh-Day Adventists (0.2 miles)
  • United Methodist Church (0.5 miles)
  • Mount Vernon Hill Seventh-day Adventist Church (0.7 miles)
  • First Presbyterian Church (1.1 miles)
  • Berean Faith Fellowship (1.1 miles)
  • Messiah Church (1.1 miles)
  • St Paul's Episcopal Church (1.2 miles)

Physicians

  • Chandravadan P. Patel (0.9 miles)
  • Avada Hearing Care Center (0.9 miles)
  • Christy Naples Hearing Center (1.2 miles)
  • Family Clinic (1.3 miles)
  • Ogle Family Practice (1.4 miles)
  • Knox Gynecological Specialist (1.4 miles)
  • Central Ohio Eye Surgeons (1.4 miles)

Pharmacies

  • Kroger Pharmacy (1 miles)
  • Lonsinger Pharmacy (1.1 miles)
  • CVS Pharmacy (1.1 miles)
  • Health Mart Pharmacy (1.3 miles)
  • Foster'S Pharmacy (1.3 miles)
  • Conway's Eastside Pharmacy (1.5 miles)
  • Foster's Pharmacy (1.5 miles)

Restaurants

  • Chipotle Mexican Grill (1 miles)
  • Papa John's Pizza (1 miles)
  • McDonald's (1 miles)
  • Wendy's (1.1 miles)
  • Burger King (1.2 miles)
  • Fiesta Mexicana (1.2 miles)
  • Ruby Tuesday (1.3 miles)

Cafes

  • Tim Hortons (1.1 miles)
  • Happy Bean (1.3 miles)
  • Everlasting Cup - Oh (1.6 miles)
  • The Brickhouse Grind (6.2 miles)

Parks

  • Mt Vernon City Park Department (1.2 miles)
  • Memorial Park (1.7 miles)
  • Riverside Rotary Park (1.7 miles)
  • Rails To Trails (2.3 miles)
  • Kokosing Nature Preserve (4.4 miles)
  • Gambier Dog Park (5 miles)
  • Gleason Family Nature Reserve (12.2 miles)

Transportation

  • U-Haul Neighborhood Dealer (1.6 miles)
  • Road Runner Transportation (2.1 miles)
  • U-Haul Neighborhood Dealer (9.4 miles)

Theaters

  • Premiere Theatres (1.9 miles)

Hospitals

  • Knox Community Hospital (11.6 miles)

Frequently Asked Questions

Where is Whispering Hills Rehabilitation And Nursing Center?

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