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The Laurels Of Milford

The Laurels Of Milford is a nursing home community in Milford, OH.

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The Laurels Of Milford

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  • Interior

    A cozy living room setting featuring elegant furniture and a vibrant bouquet of sunflowers.
  • Decor

    A cozy hospital room featuring a single bed with decorative pillows, a nightstand, and a chair.
  • Building

    The sign for The Laurels of Milford, a residential care and rehabilitation center.
  • Trees

    A serene park setting featuring a bench amidst blooming trees and lush green grass under a clear blue sky.
  • Windows

    A person handing a flower through a window, engaging with others inside.
  • Outdoor

    A caregiver assisting a person in a wheelchair with fishing on a sunny day.
  • Healthcare

    A view of a dialysis treatment area featuring multiple medical chairs and equipment in a healthcare facility.

934 State Route 28, Milford, OH 45150

For more information about senior living options: (866) 208-4318

4.2 from 118 reviews
5 stars
87
4 stars
9
3 stars
1
2 stars
4
1 stars
17

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Top 5% Senior Living Community in 2025

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Overall Review of The Laurels Of Milford

common

Kind, caring staff stands out

Residents and families repeatedly describe staff as kind, helpful, and engaged with daily life.

Many reviewers focus on the people they worked with—saying staff treated residents with dignity, communicated well, and took time to answer questions. Several also call out aides and nurses by name and describe above-and-beyond support during care, rehab, and transitions home. A smaller set of reviews go the other direction, describing rude or neglectful behavior, poor responsiveness, or staff that only paid attention when visitors were present.

common

Meals get mixed reactions

Food quality is a recurring topic, with residents describing both variety and disappointments.

Some reviewers say meals were planned with variety and that they enjoyed the food most meals. Others describe food as dirty or beyond deplorable, and at least one reviewer frames dining as part of overall neglect. Where dining is praised, it’s tied to day-to-day comfort rather than special occasions.

common

Rehab and therapy are a focal point

Therapy experiences—especially physical and occupational therapy—show up often in reviews.

Several reviews describe skilled rehab and therapy teams as instrumental to progress, including physical therapy and occupational therapy support. A number of families also mention social work assistance with care planning and moving to a different living arrangement when needed. At the same time, a few critical reviews say therapy was stopped or that medical concerns were not addressed quickly enough, which residents or families link to worse outcomes.

common

Activities and community life matter

Reviews frequently mention daily activities and time out of the room.

Many reviewers say residents joined daily activities, including planned schedules and resident participation, with some highlighting seasonal options like spending time on the porch. A few also describe specific moments—like family dinners and group events—as memorable. In contrast, some negative reviews focus less on programming and more on caregiving gaps and responsiveness, which shapes their overall view of the day-to-day experience.

caveat

Cleanliness is praised—or criticized sharply

Cleanliness feedback is split, ranging from “clean and welcoming” to reports of persistent dirt and odors.

Some reviewers explicitly say the facility felt clean and welcoming, and one mentions thorough housekeeping. Others report rooms, floors, or bathrooms being dirty, with complaints about odors and other sanitation concerns. The most negative reviews connect cleanliness problems to broader care failures like delayed help, missed needs, or poor communication.

caveat

Communication and management are questioned

A recurring concern is difficulty getting answers—especially around management and aftercare communication.

Several reviewers praise communication and responsiveness, including timely updates to families and help with transitions. However, multiple critical reviews describe trouble reaching staff or management by phone, delays in follow-through, and a lack of compassion during difficult moments. One reviewer also raises concerns about doors left open and medication-related mishandling, framing it as a safety and oversight issue.

How we summarize

We summarize when many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.

Features

Housing

  • 136 resident community capacity 136 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing Facility

Amenities

  • Air-conditioning Air-conditioning
  • Beauty salon Beauty salon
  • Cable or satellite TV Cable or satellite TV
  • Computer center Computer center
  • Dining room Dining room
  • Fitness room Fitness room
  • Fully furnished Fully furnished
  • Gaming room Gaming room
  • Garden Garden
  • Housekeeping services Housekeeping services
  • Kitchenette Kitchenette
  • Move-in coordination Move-in coordination
  • Outdoor space Outdoor space
  • Private bathrooms Private bathrooms
  • Restaurant-style dining Restaurant-style dining
  • Small library Small library
  • Telephone Telephone
  • Wellness center Wellness center
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet available

Transportation

  • Cincinnati Northern Kentucky International (24 miles away) Cincinnati Northern Kentucky International (24 miles away)
  • Community operated transportation Community operated transportation
  • Transportation arrangement Transportation arrangement
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)
  • Transportation to doctors appointments Transportation to doctors appointments

Care Services

  • 12-16 hour nursing 12-16 hour nursing
  • 24-hour call system 24-hour call system
  • 24-hour supervision 24-hour supervision
  • Activities of daily living assistance Activities of daily living assistance
  • Assistance with bathing Assistance with bathing
  • Assistance with dressing Assistance with dressing
  • Assistance with transfers Assistance with transfers
  • Diabetes diet Diabetes diet
  • Meal preparation and service Meal preparation and service
  • Medication management Medication management
  • Mental wellness program Mental wellness program
  • Special dietary restrictions Special dietary restrictions

Dining

  • Diabetes diet Diabetes diet
  • Special dietary restrictions Special dietary restrictions

Activities

  • Community-sponsored activities Community-sponsored activities
  • Concierge services Concierge services
  • Fitness programs Fitness programs
  • Planned day trips Planned day trips
  • Resident-run activities Resident-run activities
  • Scheduled daily activities Scheduled daily activities

Nearby Places of Interest

Physicians

  • Bethesda Group Practice (0.2 miles)
  • Clarkson Eyecare (0.7 miles)
  • Kode Murthy (2.2 miles)
  • Goshen Family Practice (3.2 miles)
  • Health First Physicians (4.8 miles)
  • University Endoscopy Center (6 miles)
  • Ohio Valley Orthopaedics and Sports Medicine (6.2 miles)

Restaurants

  • Chick-Fil-A (0.5 miles)
  • Skyline Chili (0.6 miles)
  • McDonald's (1.9 miles)
  • Schoolhouse Restaurant (2.1 miles)
  • Cracker Barrel (2.4 miles)
  • Shooters Sports Grill (2.4 miles)
  • Quaker Steak & Lube (2.7 miles)

Pharmacies

  • CVS Pharmacy (1.5 miles)
  • Walgreens (1.7 miles)
  • Walgreens (2.4 miles)
  • CVS Pharmacy (4.6 miles)
  • Walgreens (4.6 miles)
  • Pohlman Pharmacy (5.4 miles)
  • CVS Pharmacy (6 miles)

Places of Worship

  • St Elizabeth Ann Seton Church (1.8 miles)
  • Epiphany United Methodist Church (3.1 miles)
  • St Gertrude Church (6.1 miles)
  • Crossroads Church East Side (7 miles)
  • Crosspointe Community Church (7.3 miles)
  • City of Madisonville (8.1 miles)
  • Saint Margaret of Corona Catholic Church (8.1 miles)

Parks

  • Kroger Hills (5 miles)
  • John Heisler Park (5.2 miles)
  • Weller Park (6.2 miles)
  • Swaim Park (6.4 miles)
  • Mariemont Concourse (7.5 miles)
  • Union Township Veteran's Memorial Park (7.6 miles)
  • Dogwood Park (7.8 miles)

Hospitals

  • TriHealth Seniority - TriHealth Bethesda North Hospital (6.3 miles)
  • Trihealth Connect Training (6.4 miles)
  • Mercy Health - The Jewish Hospital (7 miles)
  • Cincinnati Children's (8 miles)
  • Mercy Health Anderson Hospital (9.1 miles)
  • Midwest Process Innovation (9.1 miles)

Cafes

  • Silverton Cafe (8.1 miles)
  • Starbucks (8.6 miles)
  • Bean & Brew (8.9 miles)
  • Starbucks (9 miles)

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