Gardens at Pinebrook in Milford, OH

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  • Interior

    A cozy and inviting bedroom featuring warm colors and natural light.

  • Decor

    A cozy living room featuring a comfortable seating area and a warm fireplace.

  • Building

    A modern brick building with a welcoming entrance, showcasing contemporary architectural design.

  • Architecture

    A beautifully designed residential building with large windows and landscaped surroundings.

  • Bedroom

    A stylishly designed bedroom featuring a shared space with a bookshelf divider, cozy beds, and soft lighting.

  • Windows

    A beautiful modern house featuring a well-maintained garden and clear blue skies.

  • Dining

    A cozy kitchen dining area with a wooden table, chairs, and a vase of flowers.

  • Landscaping

    A well-maintained outdoor space featuring a concrete pathway, grassy areas, and recreational games.

  • Natural Light

    A beautifully arranged dining area with a scenic window view.

Gardens at Pinebrook in Milford, OH

5869 Wolfpen Pleasant Hill Road, Milford, OH 45150

For more information about senior living options: (844) 490-3973

4.6 from 100 reviews
5 stars
80
4 stars
5
3 stars
9
2 stars
2
1 stars
4

Assisted Living

Overall Review of Gardens at Pinebrook

Pros

  • pro Pinebrook is a warm and welcoming community with attentive, compassionate staff.
  • pro The dining options are excellent, with a great variety and consistently fresh meals.
  • pro The staff are caring, conscientious, and go above and beyond to make residents feel at home.
  • pro Emily, Karen, and the rest of the team are professional, caring, and dedicated to residents' well-being.
  • pro Residents look out for one another, creating a true family atmosphere.
  • pro The facility is beautiful, clean, and well-maintained, with engaging activities for everyone.
  • pro Pinebrook is highly recommended by families as a top retirement community.
  • pro The environment is calm, friendly, and supportive, making visits and stays pleasant.
  • pro Special events and outings enrich residents' lives and foster community.
  • pro The move-in process is smooth, with staff providing thorough support and making transitions easy.

Cons

  • pro The reviewer notes errors with move-in paperwork and calculations, accusing staff of dishonesty and weak management.
  • pro One reviewer calls Pinebrook's pricing a rotten plan, citing price gouging and carryout fees (including a $3.50 charge and a 12-cent container).
  • pro The administrator is described as terrible and lacking kindness.
  • pro A visitor states they were very disappointed with the service and would not recommend Pinebrook.
  • pro Several comments describe the staff as very rude.
  • pro In memory care, the dining service is criticized for poor quality and neglect compared to other units.
  • pro The overall food is described as lacking for elderly residents, and the facility is labeled expensive.

Review

Gardens at Pinebrook in Milford, Ohio is best suited for seniors who want a vibrant, family-like community that provides independent living, assisted living, and memory care under one roof. The campus feels newly renovated and well maintained, with a warm, welcoming atmosphere that permeates everyday life. Residents and their families are drawn to a schedule rich in social events, outings, and programming, all managed by a staff that many reviewees describe as genuinely caring and engaged. For families seeking reassurance that caregivers know residents well, this community delivers a practical, lived-in sense of belonging and continuity.

That said, there are clear caveats for those weighing alternatives. A handful of reviews flag management and ownership issues, particularly around move-in logistics, with references to paperwork errors and questions about billing during transitions. A few comments touch on inconsistent leadership and less satisfying communication at times. Price sensitivity also appears in the mix, with some observers labeling the option expensive and noting occasional concerns about value, especially regarding certain add-ons like carryout charges. For families prioritizing perfectly predictable administration, these signals deserve closer scrutiny.

The positives tend to cluster around people and program over mere bricks and mortar. The sales and community leadership - names like Kate and Karen - are repeatedly praised for warmth, knowledge, and hands-on support in planning wellness and social activities. Residents repeatedly describe a close-knit feel: staff who know names, anticipate needs, and treat each person like family. The facility itself is clean, attractive, and functional, with spacious independent apartments, a dining program that many rave about, and a calendar packed with activities - from gardening and yoga to theater and happy hours. Transportation and move-in coordination are commonly cited as strengths, easing transitions for new residents and their families.

Where memories of dining and care register most clearly as concerns, Pinebrook still shows substantial strengths that offset the drawbacks. In independent and assisted living, many residents and families commend the dining variety and the quality of meals, with fresh ingredients and thoughtful service. The memory care environment is offered adjacent to the main campus, enabling continuity of relationships and a seamless family presence during outings and visits. While a few reviewers point to food quality gaps in memory care or occasional inconsistencies in service, the overarching portrait remains one of attentive, compassionate staff who tailor activities and outings to individual preferences, keeping residents engaged and connected.

The most compelling offset to the cons lies in the community's culture and consistency in everyday interactions. When move-in hiccups occur, the availability of a capable, hands-on team - often highlighted are Emily, Eliza, and the dining room staff such as Ann - tends to smooth over friction quickly. The sense of safety, familiar faces, and the structural supports for ongoing social life - field trips, crafts, live entertainment, and regular devotions - tend to preserve quality of life even if administrative issues surface. In practice, Pinebrook delivers a living environment where residents thrive on interaction, purposeful programming, and mutual support, more than compensating for administrative learning curves or occasional dietary misalignments.

For families deciding where to place a loved one, the Gardens at Pinebrook represents a well-rounded, dependable option for seniors seeking thriving engagement, dependable caregiving, and a home-like atmosphere. It is particularly well-suited for those who prize a hospitable staff, a robust activity calendar, and a setting that feels both aesthetically pleasing and emotionally reassuring. Alternatives are worth considering for those who require unwavering administrative precision, clearer ownership continuity, or more uniform pricing controls. Prospective residents should plan thorough, face-to-face conversations with multiple team members, tour the campus at different times, and speak with current residents about dining and care consistency to confirm that the balance of warmth and structure aligns with long-term expectations. In the right match, Pinebrook offers a compelling blend of heart, community, and quality of life that families can trust.

Features

Housing

  • 40 resident community capacity 40 resident community capacity

Types of Care

  • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.

Amenities

  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Cincinnati Northern Kentucky International (25 miles away) Cincinnati Northern Kentucky International (25 miles away)

Care Services

  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
  • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Gardens at Pinebrook in Milford, OH is an assisted living community that provides a comfortable and supportive environment for seniors. The community offers a range of amenities to enhance the residents' quality of life. Each apartment comes fully furnished and equipped with cable or satellite TV, Wi-Fi/high-speed internet, and a kitchenette for independent living. Housekeeping services are provided to ensure a clean and well-maintained living space.

The care services at Gardens at Pinebrook are designed to meet the individual needs of each resident. Trained staff members are available 24/7 to provide personal assistance with activities of daily living, such as bathing, dressing, and transfers. Medication management is also provided to ensure that residents take their medications as prescribed by their healthcare providers. The community also offers coordination with health care providers and transportation arrangements for medical appointments.

Dining at Gardens at Pinebrook is tailored to accommodate special dietary restrictions, ensuring that all residents receive meals that meet their unique nutritional needs. Residents can enjoy delicious meals in the dining room, where they can socialize with other residents and form meaningful connections.

A variety of activities are available for residents to engage in throughout the day. Resident-run activities allow individuals to take an active role in planning and participating in events that interest them. Scheduled daily activities provide opportunities for socialization, physical exercise, and mental stimulation.

Gardens at Pinebrook is conveniently located near parks, pharmacies, physicians' offices, restaurants, and places of worship. This allows residents easy access to necessary amenities and services within close proximity.

Overall, Gardens at Pinebrook provides seniors with a supportive environment where they can receive personalized care while maintaining their independence and enjoying an active lifestyle.

Nearby Places of Interest

Restaurants

  • Skyline Chili (0.3 miles)
  • Chick-Fil-A (1 miles)
  • McDonald's (2.3 miles)
  • Cracker Barrel (2.5 miles)
  • Schoolhouse Restaurant (2.8 miles)
  • Quaker Steak & Lube (2.8 miles)
  • Shooters Sports Grill (2.9 miles)

Physicians

  • Clarkson Eyecare (0.4 miles)
  • Bethesda Group Practice (0.9 miles)
  • Kode Murthy (2.6 miles)
  • Goshen Family Practice (2.9 miles)
  • Health First Physicians (5.4 miles)
  • Dr. Brian Vanderploeg & Associates (6.3 miles)
  • University Endoscopy Center (6.7 miles)

Pharmacies

  • CVS Pharmacy (1 miles)
  • Walgreens (1.3 miles)
  • Walgreens (2.8 miles)
  • Pohlman Pharmacy (5 miles)
  • CVS Pharmacy (5.2 miles)
  • Walgreens (5.2 miles)
  • Meijer Pharmacy (6.5 miles)

Places of Worship

  • St Elizabeth Ann Seton Church (1.2 miles)
  • Epiphany United Methodist Church (3.4 miles)
  • St Gertrude Church (6.7 miles)
  • Crossroads Church East Side (6.9 miles)
  • Crosspointe Community Church (7.2 miles)
  • Life Change Church (8.1 miles)
  • Saint Margaret of Corona Catholic Church (8.5 miles)

Parks

  • John Heisler Park (4.7 miles)
  • Kroger Hills (5.4 miles)
  • Weller Park (6.8 miles)
  • Swaim Park (7.1 miles)
  • Union Township Veteran's Memorial Park (7.4 miles)
  • Mariemont Concourse (8 miles)
  • Dogwood Park (8.3 miles)

Hospitals

  • TriHealth Seniority - TriHealth Bethesda North Hospital (6.9 miles)
  • Trihealth Connect Training (7 miles)
  • Mercy Health - The Jewish Hospital (7.6 miles)
  • Cincinnati Children's (8.5 miles)
  • Mercy Hospital Clermont (9.1 miles)
  • Mercy Medical Associates - Batavia Lung Specialist (9.1 miles)
  • Mercy Health Anderson Hospital (9.2 miles)

Cafes

  • Bean & Brew (8.4 miles)
  • Silverton Cafe (8.7 miles)
  • Starbucks (9 miles)

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