Gardens at Pinebrook

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  • Interior

    A cozy and inviting bedroom featuring warm colors and natural light.

  • Decor

    A cozy living room featuring a comfortable seating area and a warm fireplace.

  • Building

    A modern brick building with a welcoming entrance, showcasing contemporary architectural design.

  • Architecture

    A beautifully designed residential building with large windows and landscaped surroundings.

  • Bedroom

    A stylishly designed bedroom featuring a shared space with a bookshelf divider, cozy beds, and soft lighting.

  • Windows

    A beautiful modern house featuring a well-maintained garden and clear blue skies.

  • Dining

    A cozy kitchen dining area with a wooden table, chairs, and a vase of flowers.

  • Landscaping

    A well-maintained outdoor space featuring a concrete pathway, grassy areas, and recreational games.

  • Natural Light

    A beautifully arranged dining area with a scenic window view.

Gardens at Pinebrook

5869 Wolfpen Pleasant Hill Road, Milford, OH 45150

For more information about senior living options: (844) 490-3973

4.6 from 100 reviews
5 stars
80
4 stars
5
3 stars
9
2 stars
2
1 stars
4

Assisted Living

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Assisted Living

Memory Care

Independent Living

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Continuing Care Retirement Community (CCRC)CCRC

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    Overall Review of Gardens at Pinebrook

    Pros

    • pro The staff are incredibly attentive, compassionate, and truly care for the residents.
    • pro The atmosphere is warm, welcoming, and well-maintained from the moment of arrival.
    • pro The dining options are excellent, with meals that are fresh and delicious.
    • pro Pinebrook is a beautiful property both aesthetically and in spirit.
    • pro Kate and Karen are warm, welcoming, genuine, knowledgeable leaders who keep things running smoothly.
    • pro The activity program is creative and enriching, led by caring staff.
    • pro The community offers a wide variety of daily activities and events that engage residents.
    • pro Families experience peace of mind knowing their loved ones are in good hands.
    • pro The community feels like a close-knit family where residents look out for each other.
    • pro The facility is immaculate and clean, with great food quality.
    • pro The Pinebrook team consistently goes above and beyond to support residents and families.

    Cons

    • pro There were errors with paperwork and calculations during move-in.
    • pro The staff were dishonest.
    • pro Management was weak in January and February 2025.
    • pro New ownership is unlikely to improve Pinebrook, likened to lipstick on a pig.
    • pro These issues contributed to the reviewer's mom no longer being there.

    Review

    Pinebrook Retirement Community in Milford, Ohio, emerges in these notes as a place that many families picture as a warm, welcoming home for their loved ones. Across multiple experiences, the property is described as aesthetically pleasing and well maintained, with a comfortable, home-like atmosphere that makes residents feel valued and supported. The community emphasizes a blend of independent living, assisted living, and memory care, with a memory care building located right next door to extend the sense of continuity and security. Visitors frequently remark on the inviting grounds and the attractive interior, which contribute to a feeling of belonging from the moment you walk in.

    A central thread throughout the impressions is the quality of life residents enjoy on a daily basis. The dining options are consistently praised for being excellent, with meals described as fresh and delicious and the overall food experience considered a major strength of the community. In addition to nutrition, Pinebrook offers a wide array of activities designed to engage residents - from crafts, music, and movies to outdoor time and social gatherings. Special events, such as an antique car and machinery show with live music, contribute to lively, communal experiences, and families appreciate the transparency they feel when they see their loved ones thriving in a vibrant environment.

    The staff and leadership at Pinebrook are repeatedly highlighted as a defining strength. Community Life Director Kate and Sales Director Karen are singled out as warm, welcoming, genuine, and well-informed, consistently on the ball in how they handle introductions, tours, and ongoing engagement with residents and families. Other staff members receive similar commendations: Emily and Liza in various roles, Ann in the dining room, and John in transportation, among others. Reviewers repeatedly describe the staff as attentive, compassionate, patient, and capable of tailoring experiences to individual residents' needs and interests. The impression is of a cohesive team led by executive leadership that genuinely cares about residents' well-being.

    Care quality and the sense that Pinebrook truly feels like a family are regular focal points. Families note that caregivers and activity coordinators go beyond routine duties to address personal likes, dislikes, and routines, helping residents stay connected to familiar activities and friends. The environment is described as clean and well-kept, with rooms that are spacious and comfortable. The culture of care often translates into practical support - such as staff patiently assisting a resident through appointments or outings, holding doors, and ensuring safety and comfort in moments of need. The impact is a perception that residents are not just cared for but genuinely cherished.

    Transition experiences, particularly for new movers, are also a theme. Liza, described as a move-in coordinator, is mentioned positively for guiding families through the process, helping to make the move smoother and more reassuring. For many families, the sense that their loved one is in a place where staff take initiative and demonstrate ongoing warmth contributes to peace of mind. At the same time, some reviews note that move-in experiences can be complicated, and there are mentions of paperwork and financial steps that did not go as smoothly as hoped in earlier 2025 months, which understandably colored some families' perceptions and underscored the importance of diligence and transparency in administrative processes.

    Not every note is uniformly glowing, and a thread of caution runs through the feedback. Some reviewers reference problems with paperwork and calculations related to moving in and paying for services, and they express concern about honesty and management during January and February 2025. These concerns are potent enough for some families to say that their loved one is no longer at Pinebrook due to these issues, suggesting there has been at least one unsettled period in the leadership and administrative function. There's also a wary undertone about how new ownership could influence the trajectory - some hope for meaningful improvement, while others worry about cosmetic changes that don't address deeper systemic problems.

    Despite these cautions, the overall sentiment for Pinebrook remains strongly positive from many perspectives. Mother's Day brunches are described as excellent, with families enjoying time together and noting that a few minor hiccups (like missing rolls) did not detract from the overall experience. Thanksgiving feasts are celebrated as fabulous, and the sense of community continues through the year with ongoing events, outings, and shared meals that help residents feel connected to family and friends. The willingness of staff to host and participate in activities - paired with residents' own enthusiasm for engagement - helps reinforce the sense that Pinebrook can be a welcoming, joyful place to live.

    In sum, Pinebrook Retirement Community is repeatedly portrayed as a beautiful, well-run environment where dedicated staff, thoughtful programming, and a strong sense of community come together to support residents and give families confidence. The property's strengths - its warm atmosphere, its engaging activities, and its attentive, person-centered care - are clearly evident in many reviews. At the same time, the notes acknowledge real concerns about administrative processes and management during a specific period in early 2025, which has prompted calls for ongoing improvements and a cautious eye on ownership changes. Taken together, the landscape is one of genuine care and potential, with clear appreciation for the people who make Pinebrook feel like home, and a hopeful outlook that responsible leadership and transparent operations will continue to elevate the resident and family experience.

    Features

    Housing

    • 40 resident community capacity 40 resident community capacity

    Types of Care

    • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.

    Amenities

    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • Cincinnati Northern Kentucky International (25 miles away) Cincinnati Northern Kentucky International (25 miles away)

    Care Services

    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
    • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    Gardens at Pinebrook in Milford, OH is an assisted living community that provides a comfortable and supportive environment for seniors. The community offers a range of amenities to enhance the residents' quality of life. Each apartment comes fully furnished and equipped with cable or satellite TV, Wi-Fi/high-speed internet, and a kitchenette for independent living. Housekeeping services are provided to ensure a clean and well-maintained living space.

    The care services at Gardens at Pinebrook are designed to meet the individual needs of each resident. Trained staff members are available 24/7 to provide personal assistance with activities of daily living, such as bathing, dressing, and transfers. Medication management is also provided to ensure that residents take their medications as prescribed by their healthcare providers. The community also offers coordination with health care providers and transportation arrangements for medical appointments.

    Dining at Gardens at Pinebrook is tailored to accommodate special dietary restrictions, ensuring that all residents receive meals that meet their unique nutritional needs. Residents can enjoy delicious meals in the dining room, where they can socialize with other residents and form meaningful connections.

    A variety of activities are available for residents to engage in throughout the day. Resident-run activities allow individuals to take an active role in planning and participating in events that interest them. Scheduled daily activities provide opportunities for socialization, physical exercise, and mental stimulation.

    Gardens at Pinebrook is conveniently located near parks, pharmacies, physicians' offices, restaurants, and places of worship. This allows residents easy access to necessary amenities and services within close proximity.

    Overall, Gardens at Pinebrook provides seniors with a supportive environment where they can receive personalized care while maintaining their independence and enjoying an active lifestyle.

    Nearby Places of Interest

    Restaurants

    • Skyline Chili (0.3 miles)
    • Chick-Fil-A (1 miles)
    • McDonald's (2.3 miles)
    • Cracker Barrel (2.5 miles)
    • Schoolhouse Restaurant (2.8 miles)
    • Quaker Steak & Lube (2.8 miles)
    • Shooters Sports Grill (2.9 miles)

    Physicians

    • Clarkson Eyecare (0.4 miles)
    • Bethesda Group Practice (0.9 miles)
    • Kode Murthy (2.6 miles)
    • Goshen Family Practice (2.9 miles)
    • Health First Physicians (5.4 miles)
    • Dr. Brian Vanderploeg & Associates (6.3 miles)
    • University Endoscopy Center (6.7 miles)

    Pharmacies

    • CVS Pharmacy (1 miles)
    • Walgreens (1.3 miles)
    • Walgreens (2.8 miles)
    • Pohlman Pharmacy (5 miles)
    • CVS Pharmacy (5.2 miles)
    • Walgreens (5.2 miles)
    • Meijer Pharmacy (6.5 miles)

    Places of Worship

    • St Elizabeth Ann Seton Church (1.2 miles)
    • Epiphany United Methodist Church (3.4 miles)
    • St Gertrude Church (6.7 miles)
    • Crossroads Church East Side (6.9 miles)
    • Crosspointe Community Church (7.2 miles)
    • Life Change Church (8.1 miles)
    • Saint Margaret of Corona Catholic Church (8.5 miles)

    Parks

    • John Heisler Park (4.7 miles)
    • Kroger Hills (5.4 miles)
    • Weller Park (6.8 miles)
    • Swaim Park (7.1 miles)
    • Union Township Veteran's Memorial Park (7.4 miles)
    • Mariemont Concourse (8 miles)
    • Dogwood Park (8.3 miles)

    Hospitals

    • TriHealth Seniority - TriHealth Bethesda North Hospital (6.9 miles)
    • Trihealth Connect Training (7 miles)
    • Mercy Health - The Jewish Hospital (7.6 miles)
    • Cincinnati Children's (8.5 miles)
    • Mercy Hospital Clermont (9.1 miles)
    • Mercy Medical Associates - Batavia Lung Specialist (9.1 miles)
    • Mercy Health Anderson Hospital (9.2 miles)

    Cafes

    • Bean & Brew (8.4 miles)
    • Silverton Cafe (8.7 miles)
    • Starbucks (9 miles)

    Frequently Asked Questions

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