Venetian Gardens

Pros

• The staff at Venetian Gardens is described as caring, professional, and friendly, creating a welcoming atmosphere for residents.
• Many visitors noted the facility's cleanliness and absence of unpleasant odors, indicating good maintenance standards.
• Residents appreciate the variety of activities offered and the efforts made to celebrate special occasions, such as birthdays and holidays.
• The semi-private rooms are mentioned as being spacious with large windows, providing a comfortable living environment for residents.
• One reviewer highlighted the supportive interaction between staff and residents, noting that even the administrator knows the residents by name.
• The dining experience received praise for decent food quality and overall dining hall setup.
• Families expressed satisfaction with the mobility options provided for residents to participate in meals outside their units.

Cons

• The facility exhibited a lack of compassion and care for its residents, as demonstrated by a 78-year-old woman being left unattended in a wheelchair for over an hour after surgery.
• Housekeeping services were poorly managed, with families having to repeatedly request cleaning, and common areas often smelled unpleasant.
• The facility's management was described as rude and unhelpful when families requested hospice services that better suited their loved ones' needs.
• Residents were sometimes dressed in other people's clothes, indicating a lack of attention to personal belongings and care standards.
• There were complaints about lost personal items, including clothing and glasses, with the facility denying responsibility for these losses.
• Overall dissatisfaction with the quality of care was expressed as patients did not receive adequate nutrition or hydration during their stay.
• Many reviews highlighted a shortage of staff, suggesting that residents did not receive sufficient attention or assistance when needed.

Review

The experiences shared by families and residents of various nursing facilities highlight a broad spectrum of care standards, compassion levels, and operational efficiencies. Central to these narratives is the stark contrast between the inhumane treatment observed at some places and the warm, welcoming environments found in others.

One pointed criticism arose concerning a particular facility where a resident was left unattended for over an hour after being placed in a wheelchair following surgery. At 78 years old, this lack of attention raised serious concerns about staff compassion and accountability. The resident's family noted that their loved one had been isolated from staff contact during her vulnerable recovery period, prompting her to leave the facility altogether. This incident emphasizes the need for more comprehensive care strategies tailored specifically for seniors who require additional support during transitional phases.

Another alarming trend emerged regarding inadequate communication between families and management. In particular, one family struggled with administrative staff when seeking hospice care for their grandfather near end-of-life. Despite expressing a desire to choose their own hospice provider—one that offered 24-hour bedside assistance—the family faced pushback from management on this choice. The administrator's dismissive attitude not only frustrated the family but also highlighted gaps in patient-centered care practices within the facility. Ultimately, dissatisfaction was compounded by slow responses when coordinating necessary services, leading to deep disappointment regarding the overall quality of care provided.

In stark contrast to negative reviews of negligence and poor communication, there were testimonials praising another facility known as Venetian Gardens. Many families lauded its clean environment and attentive staff members who demonstrated compassion towards residents. Although some aspects required improvement—for example, food quality—the general sentiment indicated that Venetian Gardens offered adequate rehabilitation services along with engaging activities for residents. Those who visited noted the positive interactions between nurses and patients as well as enjoyable communal celebrations that fostered community among residents.

Moreover, visitors spoke highly of Venetian Gardens' physical environment; rooms were described as spacious and well-kept without unpleasant odors commonly associated with nursing homes. Activities were reported to be plentiful, allowing residents ample opportunity for social interaction which fosters mental stimulation—a crucial factor in eldercare settings such as these.

Conversely, there were notable concerns about clothing mismanagement at some facilities resulting in lost personal possessions—a recurrent theme among reviews pointing toward disorganization within operations that could severely affect both dignity and trust placed in caregiving institutions. One family's distress over losing almost all their loved one's clothing while they underwent rehab at Venetian Gardens underscored how administrative responsibility needs addressing so such oversights do not detract from patient experience.

Overall, while many encouraged continuous improvement at facilities like Venetian Gardens due to its caring atmosphere enhanced by engaging activities for residents—even amidst challenges posed by staffing shortages—others emphasized the pressing need for greater oversight across nursing homes generally to better address grievances relating to personal care standards and improved communication protocols with families involved in making critical healthcare choices for their elders. Melding both sets of observations provides an opportunity to learn what best practices can be adopted across various facilities aiming toward providing holistic eldercare characterized by kindness, respect, dignity—and ultimately achieving excellence in this vital sector of health services.

Physicians

• Goshen Family Practice (0.9 miles)
• Clarkson Eyecare (3.5 miles)
• Bethesda Group Practice (4.3 miles)
• Health First Physicians (6.3 miles)
• Kode Murthy (6.3 miles)
• Family Eye Care (8 miles)
• Northeast Cincinnati Pediatric Associates (8.5 miles)

Pharmacies

• Pohlman Pharmacy (1.3 miles)
• Walgreens (2.5 miles)
• Walgreens (3.8 miles)
• CVS Pharmacy (4.4 miles)
• CVS Pharmacy (6.2 miles)
• Walgreens (6.2 miles)
• CVS Pharmacy (8.1 miles)

Parks

• John Heisler Park (1.5 miles)
• Wedgewood Park (7.7 miles)
• Weller Park (7.7 miles)
• Kroger Hills (9.1 miles)
• Phegley Park (9.4 miles)
• Swaim Park (9.4 miles)
• Bigfoot Run Dog Park (9.5 miles)

Places of Worship

• St Elizabeth Ann Seton Church (2.9 miles)
• Epiphany United Methodist Church (3.2 miles)
• Crosspointe Community Church (3.9 miles)
• Motherless Daughters Ministry (7.2 miles)
• St Gertrude Church (10.1 miles)
• Crossroads Church East Side (10.2 miles)
• Life Change Church (10.3 miles)

Restaurants

• Skyline Chili (3.7 miles)
• Shooters Sports Grill (4 miles)
• Chick-Fil-A (4.6 miles)
• Schoolhouse Restaurant (5.9 miles)
• McDonald's (6 miles)
• Cracker Barrel (6.2 miles)
• Quaker Steak & Lube (6.6 miles)

Hospitals

• Midwest Process Innovation (8.4 miles)
• Cincinnati Children's (8.4 miles)
• TriHealth Seniority - TriHealth Bethesda North Hospital (8.5 miles)
• Trihealth Connect Training (8.7 miles)
• Micu 4 (9.9 miles)
• Mercy Hospital Clermont (10.2 miles)
• Mercy Medical Associates - Batavia Lung Specialist (10.2 miles)

Transportation

• KI/Miami Valley Railroad - Losantiville Station (9.1 miles)

Cafes

• Bean & Brew (10.1 miles)