Lake Pointe Health Care

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  • Interior

    A view of a hospital corridor featuring doors to patient rooms and colorful artwork on the walls.

  • Decor

    A beautifully arranged floral display in a welcoming lobby setting.

  • Building

    A view of a residential building surrounded by greenery under a cloudy sky.

  • Bedroom

    A clean and spacious hospital room featuring two beds, suitable for patient care.

  • Dining

    A spacious dining area featuring tables and chairs, decorated with autumn-themed foliage.

  • Exercise Equipment

    A spacious rehabilitation gym equipped with various fitness tools for physical therapy and exercise.

Lake Pointe Health Care

3364 Kolbe Road, Lorain, OH 44053

For more information about senior living options: (844) 490-3973

3.6 from 63 reviews
5 stars
38
4 stars
2
3 stars
2
2 stars
4
1 stars
17

Skilled Nursing Facility

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    Overall Review of Lake Pointe Health Care

    Pros

    • pro The staff are extremely caring and the therapy team is great, with management and clinical staff all there for the residents.
    • pro Lake Pointe has friendly, respectful employees.
    • pro The nursing staff treats residents like family.
    • pro The therapy team, especially speech and occupational therapy, helps improve the daily lives of the residents.
    • pro Maintenance and housekeeping are amazing.
    • pro The nurses and STNAs go above and beyond in caring for residents.
    • pro Lake Pointe cares about its residents and the staff work hard to look after them.
    • pro The new ED and managers are working to improve the facility and make it feel like home to the residents.

    Cons

    • pro The facility appeared to have few rules, and residents harassed each other.
    • pro The reviewer felt more could have been done for the residents.
    • pro There was no help recovering a check after discharge, leaving rent matters unresolved.
    • pro Meals were often spoiled, cold, and not fit for someone starving.
    • pro Leadership and staff were described as poor, with neglectful behavior.
    • pro A family member found a loved one in bed soaked with urine and with a fever, suggesting neglect.
    • pro Residents reportedly had no water, no call buttons, and no bathing opportunities.
    • pro The facility was described as filthy, with medications delivered late or missing.

    Review

    Lake Pointe appears to be a place that draws very strong, sometimes incompatible, reactions from residents and their families. On one hand, a number of reviews celebrate the facility as a supportive, caring environment with outstanding therapy teams, attentive nursing care, and a staff that treats residents like family. On the other hand, many accounts describe a facility plagued by neglect, communication gaps, and management issues that leave residents and their loved ones feeling unheard and unsafe. The results are a tapestry of praise, frustration, alarm, and cautious optimism, all echoing the same name.

    Several reviewers highlight exceptionally positive experiences. They point to extremely caring staff, a robust therapy program, and a sense that management and clinical teams are genuinely devoted to residents. Specific compliments surface about speech and occupational therapy helping daily life, nurses being highly competent, and certified nursing assistants going "above and beyond." Families describe nurses and aides who listen to concerns, communicate well, and coordinate care with a level of warmth that makes the facility feel like a home. In these voices, Lake Pointe is depicted as a place where loved ones are respected, where therapy and activities are accessible, and where staff take the time to attend to individual needs.

    Yet amid these positive notes, there are equally forceful warnings and sharp criticisms. Several reviews recount a lack of clear rules or consistent enforcement, leaving residents feeling unsafe or unsettled. Harassment by other residents is described as ongoing even after staff discussions, with some reviewers feeling that staff could have and should have done more to intervene. The sense is that the environment can become challenging when safety protocols are inconsistent or underenforced. There are also financial frustrations: one person describes a situation where, after being in the facility, they did not receive help retrieving a late rent-related check and felt the staff effectively blocked or delayed access to funds that belonged to them. The experience of being "taken" of a check and not getting it back adds a layer of distrust and stress that colors overall impressions.

    Food and basic daily care issues appear in multiple accounts as well. Some reviewers report spoiled milk, cold meals, and meals that do not meet basic nutritional expectations for someone in need. One review specifically notes that despite assurances of three meals a day, the end result could be very far from that promise, with residents sometimes left with insufficient or unappetizing options. Water access and hydration are also cited in a troubling light by a family member who argues that basic needs - hydration, calls for assistance, and timely bathing - were not consistently met. These concrete concerns about day-to-day living conditions contribute to a narrative of inconsistent quality and care.

    There are also deeply troubling, sometimes graphic, accounts of neglect and harm. One extended review portrays a scene where the patient was left in distress, with a bed soaked in urine, a high fever, and no apparent escalation of care, even as a family member observed and intervened. This account, along with others describing delayed medication administration, lack of regulated call buttons, and denied access to basic comfort items (like pillows or fresh water), paints a stark image of possible systemic failures. The reviewer even characterizes the facility as negligent and, in extremis, dangerous, to the point of warning others to avoid placing loved ones there. The combination of infection, neglect, and hospice-related concerns amplifies fear and distrust, and some reviewers indicate they intend to make these experiences public to protect others.

    Amid the polarized views, there are mentions of improvements and ongoing efforts to reform. A number of comments praise new management, including an upgraded emergency department and a renewed emphasis on getting residents out of their rooms and into common areas for activities. The activities staff and care teams are repeatedly cited as assets during this period of change, with some reviewers noting that the environment feels more like a home than a hospital, thanks to better teamwork and more welcoming interactions. Still, even among these hopeful notes, there's an undercurrent of caution: other reviews remind readers that staffing remains an issue in many shifts and that ongoing vigilance is essential to ensure that progress is maintained.

    Taken together, the collective voice surrounding Lake Pointe reads as a complex portrait of a facility with real strengths and real flaws. Some residents experience genuine warmth, effective therapy, and attentive nursing care that make the setting feel safe and supportive. Others describe serious shortcomings: harassment, insufficient enforcement of boundaries and safety rules, delayed care and medications, questionable food quality, and disturbing instances of neglect that endanger well-being. The more alarming stories also indicate a desire to bring scrutiny to light and to pursue accountability.

    For anyone considering Lake Pointe for a loved one, the mixture of testimonials suggests a careful, thorough approach. Prospective families might value direct conversations with management, current inspection records, and the most recent state or regulatory findings. It may be wise to ask about staffing ratios on weekends and evenings, how conflicts between residents are managed, and what concrete steps are in place to ensure timely deliveries of medications, access to water and nourishment, and prompt assistance with basic needs. If choosing this facility, advocacy and ongoing oversight could be essential to ensure that care remains aligned with the highest standards and that both physical safety and emotional well-being are consistently prioritized.

    Features

    Housing

    • 99 resident community capacity 99 resident community capacity

    Types of Care

    • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

    Amenities

    • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
    • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
    • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • Cleveland-Hopkins International (20 miles away) Cleveland-Hopkins International (20 miles away)
    • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
    • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
    • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

    Care Services

    • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
    • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
    • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
    • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    Lake Pointe Health Care in Lorain, OH is an assisted living community that offers a range of amenities and care services to ensure the comfort and well-being of its residents. The community boasts a beauty salon for residents to enjoy pampering and grooming services. Each resident can also access cable or satellite TV in their fully furnished accommodations.

    Transportation is made convenient with community-operated transportation available for outings and appointments. Residents can also utilize the computer center to stay connected with loved ones or browse the internet. The dining room offers restaurant-style dining where residents can enjoy delicious meals prepared by staff, accommodating special dietary restrictions if needed.

    For recreational activities, there is a fitness room and gaming room available to promote physical activity and engage in leisure activities. Those who prefer outdoor spaces can relax in the garden or outdoor space provided. A small library is accessible for reading enthusiasts, while a wellness center ensures residents have access to comprehensive health resources.

    The assisted living community provides essential care services such as 24-hour call system and supervision to ensure residents' safety. Trained staff are available to assist with activities of daily living, including bathing, dressing, and transfers. Medication management is also offered, ensuring that medications are taken correctly.

    Residents at Lake Pointe Health Care have ample options for nearby amenities. There are cafes, parks, pharmacies, physicians, restaurants, places of worship, and hospitals located conveniently close by for easy accessibility.

    Overall, Lake Pointe Health Care offers a comfortable and engaging environment where seniors can receive personalized care while enjoying numerous amenities and nearby amenities for their convenience and enjoyment.

    Nearby Places of Interest

    This part of Lorain, Ohio offers a convenient and accessible location for senior living. With multiple healthcare options nearby such as University Pediatric Center, Mercy Health, and various pharmacies, residents can easily access medical care and prescription services. Additionally, there are a variety of dining options including fast food restaurants like Burger King and Taco Bell, as well as sit-down establishments like Chris Restaurant and Blue Sky Restaurant. Parks such as Amherst Beaver Creek Reservation and Lakeview Park provide opportunities for outdoor recreation and relaxation. Places of worship such as St Mary Church-Lorain and Faith Ministries Christian Center offer spiritual fulfillment for those seeking a sense of community. Overall, this area provides a mix of essential services and amenities that would cater well to seniors looking for a comfortable and convenient living environment in Lorain.

    Physicians

    • University Pediatric Center (0.1 miles)
    • Mercy Health (0.1 miles)
    • Jurek Ilona E MD (0.1 miles)
    • Flowers, Alison Mercy Health Lorain Family Medicine (0.1 miles)
    • Mercy Rehabilitation (0.2 miles)
    • Mercy Health (0.2 miles)
    • Reinaldo Garcia-Naviero, MD (1.5 miles)

    Hospitals

    • Mercy Health (0.2 miles)
    • Physicians Answering Service (0.2 miles)
    • Mercy Regional Medical Center (0.2 miles)
    • Emh Regional Medical Center (2.8 miles)
    • Emh Regional Medical Center (9.2 miles)

    Pharmacies

    • Walmart Pharmacy (1.6 miles)
    • Target Pharmacy (1.8 miles)
    • Walgreens (2 miles)
    • Discount Drug Mart (2.5 miles)
    • CVS Pharmacy (2.6 miles)
    • Rite Aid (2.7 miles)
    • Marc's Stores (4.7 miles)

    Cafes

    • Starbucks (1.8 miles)
    • Huggy's Social House (6.3 miles)
    • Starbucks (8.3 miles)
    • Starbucks (8.6 miles)

    Restaurants

    • Burger King (1.9 miles)
    • Chris Restaurant (2 miles)
    • Taco Bell (2 miles)
    • Taco Bell (2 miles)
    • Blue Sky Restaurant (2.1 miles)
    • Bob Evans (2.1 miles)
    • Burger King (2.3 miles)

    Parks

    • Amherst Beaver Creek Reservation (2.2 miles)
    • George Daniel Field (2.7 miles)
    • Lakeview Park (2.7 miles)
    • Central Park (3.6 miles)
    • Lorain County Metro Parks - Day's Dam (6.7 miles)
    • Victory Park (6.8 miles)
    • Bur Oak Picnic Area (7.2 miles)

    Places of Worship

    • St Mary Church-Lorain (3.5 miles)
    • Faith Ministries Christian Center (5.5 miles)
    • Second Baptist Church (8.8 miles)

    Frequently Asked Questions

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