Oak Hills Nursing Center

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  • Interior

    A cozy kitchen featuring wooden cabinets, a dining table, and essential appliances.

  • Building

    A view of a brick building featuring columns, set against a cloudy sky.

  • Architecture

    A view of a motel parking lot with several cars parked and surrounded by trees under a cloudy sky.

  • Bedroom

    A simple and serene bedroom setup featuring a bed with a green coverlet and an elegant chair.

  • Landscaping

    A cozy outdoor seating arrangement featuring a sofa and two armchairs, perfect for relaxation in a residential patio.

  • Seating Area

    A spacious outdoor seating area with patio furniture, perfect for relaxing on a sunny day.

  • Exterior

    A view of a brick building with pillars, set against a cloudy sky.

  • Exercise Equipment

    A well-equipped rehabilitation space with exercise equipment, including a stability ball and therapy table.

  • Healthcare

    Sign for Oak Hills Nursing and Rehabilitation Center.

  • Fitness

    A well-equipped physical therapy room featuring various exercise equipment for rehabilitation.

Oak Hills Nursing Center

3650 Beavercrest Drive, Lorain, OH 44053

For more information about senior living options: (844) 490-3973

3 from 28 reviews
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11

Skilled Nursing Facility

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    Overall Review of Oak Hills Nursing Center

    Pros

    • pro Reviewers say entering the building is a welcoming experience and that the staff and residents are consistently friendly.
    • pro The facility is described as phenomenal with truly amazing staff, and it is viewed as an honor to care for patients there.
    • pro A reviewer expresses gratitude for the care and support provided to their dad and notes a remarkable transformation since he joined.
    • pro The staff are praised as friendly and compassionate, with visitors noting that many patients have smiles.
    • pro The care and food are described as great, with neat surroundings, and the staff - including nurses, STNAs, and management - are said to be helpful and fantastic.
    • pro A resident states they are very pleased with Oak Hill and that the staff go above and beyond to make residents feel at home.

    Cons

    • pro The facility ran out of essential medications, leaving residents without insulin.
    • pro Residents have not had showers for extended periods, indicating neglect.
    • pro Staff forget to administer residents' medications.
    • pro An employee has attempted to kiss a resident.
    • pro Front desk coverage is lacking, making entry and exit difficult and unsafe.
    • pro The food is poor and frequently served cold, and the overall cleanliness is lacking.
    • pro Residents have developed bedsores and bruising due to neglect.
    • pro Personal belongings, such as clothes, have been lost.
    • pro Some reviewers describe the place as a "hell" and urge that loved ones be moved elsewhere.

    Review

    The collection of experiences surrounding Oak Hills Rehab Center paints a picture of a facility that elicits both strong gratitude and strong condemnation from families and residents. On one end, there are glowing anecdotes about warmth, dedication, and genuine care from certain staff members who are described as compassionate, attentive, and attentive to individual needs. On the other end, there are numerous accounts of neglect, disorganization, and fear for loved ones' safety that have left families deeply unsettled and distressed. Taken together, the reviews present a complex, often contradictory portrait that highlights how different shifts, different nurses and aides, and different leadership moments can dramatically change a patient's day-to-day reality.

    A recurrent theme across many reviews is concern over basic medical and daily-care needs not being met in a timely or reliable fashion. Several reviewers recount critical lapses in diabetes management, noting that insulin was not administered and that the facility ran out of necessary medications. One explicit report cites a 10:30 PM missed insulin dose with a recorded blood sugar of 138, while others describe ongoing shortages of medications and delays in getting what residents require. Beyond medications, there are repeated remarks about hygiene and personal care: multiple reviewers describe long stretches with no showers, sometimes spanning days or weeks, with one report alleging a lapse of nine days without a shower and another recounting a frightening decline in a loved one's skin health after exposure to unsanitary conditions. Such accounts frame a troubling image of neglect, especially for residents who may be unable to vocalize their discomfort or needs.

    Safety and dignity are other dominant threads. Several families point to understaffing as a root cause of systemic failures, with complaints that there aren't enough people to attend to residents' basic needs or to manage the facility's front door and access controls. In particular, there are frequent complaints about the front desk and entryways: guests report having to wait for long periods at the door, buzzing to get in, or being unable to exit without staff assistance and code access. One review describes a "line of people waiting to get out" with no staff available to help, underscoring an urgent safety concern for both residents and visitors. There are also more troubling allegations, including a claim that a staff member attempted to kiss a relative, distressing accusations that add a layer of fear and mistrust to the care environment. In addition to these issues, there are reports of broken trust in staff conduct and inconsistent handling of personal belongings, with allegations that a resident's clothes were lost.

    Amid these troubling accounts, there are voices of praise that spotlight the facility's potential and the good days that can occur when care is consistent and compassionate. Some reviewers describe Oak Hills as a "phenomenal facility" with an administrative team, nurses, STNAs, therapists, social workers, maintenance, and physicians who are genuinely dedicated to patient welfare. A number of comments celebrate specific staff members - praising aides, nurses, or even the DON - for going above and beyond, providing patient-centered care, and creating a welcoming, home-like atmosphere. One reviewer highlights a particular aide named Rachel as an especially kind and effective caregiver, while another expresses deep gratitude for the positive changes in their father's mood and health since joining the facility. Positive reviews also note good relationships with rehabilitation teams, supportive peers, and a generally respectful, encouraging environment that helps residents engage socially and recover more fully.

    The tone of the feedback shifts again in other entries, where families describe a very different reality. Several reviews warn prospective residents away from the facility and urge others to seek alternatives due to "neglect," "rudeness," and a sense that residents are being left to deteriorate. One heart-wrenching report describes a aunt who did not receive any showers during a 20-day stay and subsequently developed severe wounds, prompting calls to contact Medicare and state authorities. There is talk of wounds, bruising, and an ambulance ride, implying a serious lapse in daily care that caused tangible harm. A common thread among these accounts is the belief that complaints either go unheard or are insufficiently addressed, with some reviewers asserting that their feedback has been removed or ignored by management or by the platform hosting the reviews. In these narratives, fear of what happens when a loved one cannot advocate for themselves feeds a cautious, almost defensive posture toward the facility.

    Amid the polarization, there are voices that acknowledge the challenges of running a long-term care facility in difficult times. Several reviewers recognize the realities of staffing shortages and the strain they place on daily operations. One reviewer concedes that the building needs updating and more staff, yet still believes that the residents are cared for overall and that the staff work hard with compassion. Another reviewer, entering the facility as a resident, reports that the staff went "above and beyond" to make sure they were okay, turning a previously difficult transition into a positive experience. In short, the spectrum covers both critical, alarmed descriptions and hopeful, praise-filled accounts of care that, at their best, feels deeply attentive and respectful.

    In sum, the collected experiences at Oak Hills Rehab Center reveal a facility capable of delivering exceptional, person-centered care when staffing levels are adequate, leadership is responsive, and medical and hygiene needs are consistently met. Yet the same collection shows that when staffing is stretched thin, when medication management falters, or when front-of-house operations falter, families fear for their loved ones' safety and dignity. The most pressing concerns center on missed medications and insulin, inconsistent shower routines and hygiene, lost belongings, heavy reliance on understaffed shifts, and, in some accounts, troubling incidents that touch on patient safety and staff conduct. On the other hand, there are robust testimonies of care, kindness, and competence that remind readers that Oak Hills can be a place of comfort and progress when properly resourced and well managed. For families evaluating this facility, the takeaway is clear: the patient experience at Oak Hills is highly variable, underscoring the importance of close oversight, proactive communication, and candid conversations with the care team to ensure that a loved one's basic needs are met with dignity and respect every day.

    Features

    Housing

    • 80 resident community capacity 80 resident community capacity

    Types of Care

    • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

    Amenities

    • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
    • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
    • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • Cleveland-Hopkins International (20 miles away) Cleveland-Hopkins International (20 miles away)
    • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
    • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
    • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

    Care Services

    • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
    • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
    • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
    • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    Oak Hills Nursing Center in Lorain, OH is an exceptional assisted living community that offers a wide range of amenities and care services to ensure the comfort and well-being of its residents. This beautifully maintained facility provides a comfortable and homely atmosphere where seniors can enjoy their golden years.

    Residents at Oak Hills Nursing Center can take advantage of various amenities, including a beauty salon for personal grooming needs, cable or satellite TV for entertainment, and a computer center for staying connected with loved ones. The dining room offers restaurant-style dining with delicious meals prepared by experienced chefs, catering to special dietary restrictions if needed. For those who enjoy physical activity, there is a fitness room equipped with state-of-the-art equipment and organized fitness programs.

    The community also features several communal spaces for socializing and recreation. Residents can unwind in the gaming room or spend time leisurely reading in the small library. Outdoor enthusiasts will appreciate the beautiful garden and outdoor space available for relaxation and enjoying fresh air. Wi-Fi/high-speed internet connectivity ensures that residents can stay connected online.

    Oak Hills Nursing Center takes pride in providing excellent care services to its residents. The dedicated staff is available round-the-clock to offer assistance with activities of daily living, such as bathing, dressing, and transfers. A 24-hour call system ensures that help is always just a button away. Medication management services are provided to ensure proper administration of medications.

    To promote mental wellness, Oak Hills Nursing Center offers a mental wellness program that focuses on enhancing cognitive abilities through engaging activities and exercises. Transportation arrangements are available for non-medical needs as well as transportation to doctors' appointments.

    The community's prime location provides easy access to important facilities nearby. There are numerous cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, and hospitals within close proximity.

    At Oak Hills Nursing Center in Lorain, OH, seniors can expect compassionate care in a warm environment while enjoying an array of amenities designed to enhance their quality of life.

    Videos

    Nearby Places of Interest

    This area of Lorain, Ohio, offers a convenient location with access to various healthcare providers such as Mercy Rehabilitation and Mercy Health facilities, ensuring quality medical care nearby. There are also several pharmacies within a short driving distance for easy access to medications and prescriptions. Additionally, there are plenty of dining options including fast food chains like Taco Bell and Burger King, as well as sit-down restaurants like Blue Sky Restaurant and Bob Evans. For leisure activities, there are parks such as Lakeview Park and Amherst Beaver Creek Reservation nearby for peaceful walks or picnics. Overall, this area provides a mix of healthcare services, dining options, and recreational opportunities for seniors looking to relocate to Lorain.

    Physicians

    • Mercy Rehabilitation (0.2 miles)
    • Mercy Health (0.2 miles)
    • Mercy Health (0.2 miles)
    • Jurek Ilona E MD (0.2 miles)
    • Flowers, Alison Mercy Health Lorain Family Medicine (0.2 miles)
    • University Pediatric Center (0.2 miles)
    • Reinaldo Garcia-Naviero, MD (1.3 miles)

    Hospitals

    • Physicians Answering Service (0.2 miles)
    • Mercy Regional Medical Center (0.2 miles)
    • Mercy Health (0.2 miles)
    • Emh Regional Medical Center (2.7 miles)
    • Emh Regional Medical Center (9.3 miles)

    Pharmacies

    • Target Pharmacy (1.6 miles)
    • Walmart Pharmacy (1.8 miles)
    • Walgreens (2.1 miles)
    • Discount Drug Mart (2.5 miles)
    • Rite Aid (2.7 miles)
    • CVS Pharmacy (2.9 miles)
    • Marc's Stores (4.9 miles)

    Cafes

    • Starbucks (2 miles)
    • Huggy's Social House (6 miles)
    • Starbucks (8.6 miles)
    • Starbucks (8.8 miles)

    Parks

    • Amherst Beaver Creek Reservation (2 miles)
    • George Daniel Field (3 miles)
    • Lakeview Park (3 miles)
    • Central Park (3.9 miles)
    • Victory Park (6.5 miles)
    • Lorain County Metro Parks - Day's Dam (7 miles)
    • Bur Oak Picnic Area (7.5 miles)

    Restaurants

    • Taco Bell (2.1 miles)
    • Taco Bell (2.1 miles)
    • Blue Sky Restaurant (2.1 miles)
    • Burger King (2.2 miles)
    • Bob Evans (2.2 miles)
    • Chris Restaurant (2.3 miles)
    • McDonald's (2.3 miles)

    Places of Worship

    • St Mary Church-Lorain (3.8 miles)
    • Faith Ministries Christian Center (5.8 miles)
    • Second Baptist Church (8.8 miles)

    Frequently Asked Questions

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