Crestwood Ridge Skilled Nursing And Rehab in Hillsboro, OH
Save141 Willettsville Pike, Hillsboro, OH 45133
For more information about senior living options: (844) 490-3973
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The Crestwood Ridge staff are among the most caring and compassionate professionals the reviewer has encountered. They go above and beyond for residents, including helping them become more self-sufficient and providing physical therapy. The nurses are awesome and the aides keep the place running smoothly, ensuring residents are well cared for. The staff demonstrate genuine love and care for all patients, consistently going the extra mile. Families feel reassured knowing their loved ones are in capable, dedicated hands. The care team is recognized for their commitment and for making a positive difference in residents' lives.
The dad's experience there was miserable, with disappearing clothes, not enough to drink, no help to the bathroom, and a doctor who waited too long to diagnose leg blockages. The office personnel aren't available daily, and the director of nursing's plan isn't followed through. The reviewer's brother couldn't get anyone to return calls for nearly three months, raising concerns about care when staff aren't present. A admission staff member, Bree, hung up abruptly, described as rude and unprofessional. The facility constantly smelled like feces, prompting questions about the residents' care. In-person staff were rude to the reviewer and to EMS, and the management's handling of patients was uncalled for. Management is depicted as very poor, with lies, new rules, threats, fabricated points to fire people, suspensions, and unclear reasons for removal from the property.Crestwood Ridge Skilled Nursing and Rehab in Hillsboro is best suited for families seeking a facility where frontline caregivers and rehabilitation staff consistently demonstrate warmth and hands-on attention, and where a resident needs moderate daily assistance with activities of daily living rather than constant medical intervention. The right fit is someone who can benefit from therapy and personal attention, and whose family can monitor daily operations and advocate when needed. Those with substantial or specialized medical needs, or whose loved one requires urgent or continuous support, should consider alternatives. The overall impression from reviews is a mix: compassionate bedside care paired with operational fragility that can undermine confidence over time.
On the positive side, multiple accounts praise the staff who work directly with residents as caring, patient, and capable. Frontline nurses and aides are repeatedly described as the most dependable part of the operation, delivering consistent support during daily routines and in rehabilitation sessions. Physical therapy is highlighted as a meaningful benefit, with family members noting real engagement toward self-sufficiency and a tangible emphasis on mobility. In several testimonials, the care team is celebrated for going "the extra mile," making meaningful connections with residents who otherwise might feel overlooked. These advantages matter greatly for residents who respond well to encouragement and steady, personal attention.
However, the downsides are substantial enough to temper the overall value proposition. A recurring theme centers on management and communication failures: difficulty reaching administrative staff, delays in responding to family inquiries, and plans that are not reliably followed through. Several reviewers report feeling left in the dark when issues arise, including one who described repeated failures to return calls and another who recounted perceived mismanagement and unclear rules that disrupt consistent care. Specific complaints about the workplace environment - such as rude in-person interactions and tense encounters with leadership - also color the experience and erode trust in the facility's ability to coordinate care smoothly.
The harsh reality is that the strong points of bedside care and therapy do not fully offset the most troubling concerns: inconsistent leadership, sporadic accountability, and a pattern of communication gaps that can leave families frustrated and residents vulnerable. When a loved one relies on timely assistance with bathroom needs, hydration, or rapid escalation of medical concerns, these gaps become real risk factors. For residents who can advocate for themselves or who have family members who can stay closely engaged with daily routines and care plans, Crestwood Ridge can deliver meaningful benefit. For others, especially those needing reliable daily oversight and predictable operations, the negatives will overwhelm the positives.
Practical steps help families decide with confidence. Before committing, request a candid meeting with the director of nursing and the administrator to review current staffing levels, shift coverage, and the facility's process for care planning and follow-through. Observe a mealtime and a therapy session, and ask to speak with several residents and their families about communication responsiveness and care consistency. Demand a written care plan with specific responses to common needs (hydration, toileting assistance, pain management) and a documented channel for escalating concerns. If the answers feel provisional or delayed, treat those signals as red flags and explore other options that offer steadier administrative reliability and clearer accountability.
In sum, Crestwood Ridge presents a practical choice for families who prize compassionate hands-on care and value the rehabilitation component, provided they can tolerate and manage the administrative fragility that some reviews reveal. It is not the strongest fit for residents who require relentless, highly reliable daily support or for families unwilling or unable to navigate potential communication gaps. For those evaluating alternatives, consider facilities with proven, transparent management and consistently responsive communication, especially when daily oversight and timely problem-solving are non-negotiable requirements.
50 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Crestwood Ridge Skilled Nursing and Rehab in Hillsboro, OH is a vibrant and welcoming assisted living community offering a range of amenities and care services to meet the needs of its residents.
Our residents enjoy the convenience of having cable or satellite TV in their fully furnished apartments, as well as access to a dining room where delicious meals are served restaurant-style. For those who prefer to cook their own meals, each apartment includes a kitchenette for their convenience.
Our community boasts beautiful outdoor spaces where residents can relax and enjoy nature, as well as a small library where they can indulge in their love for reading. We offer housekeeping services to ensure that our residents' living spaces are always clean and tidy.
At Crestwood Ridge, the safety and wellbeing of our residents are our top priorities. We provide 24-hour supervision and assistance with activities of daily living, such as bathing, dressing, and transfers. Our dedicated staff members are trained in medication management to ensure that all medications are administered safely.
In addition to physical care, we also prioritize mental wellness by offering a comprehensive mental wellness program. This program includes various activities and therapies aimed at promoting cognitive health and emotional wellbeing.
We understand that each resident has unique dietary needs, which is why we offer special dietary restrictions options for our meals. Our skilled chefs prepare delicious and nutritious meals to cater to those with diabetes diets or other dietary restrictions.
As an active community, we encourage resident engagement through resident-run activities and scheduled daily activities. We believe that staying socially connected is essential for maintaining overall happiness and quality of life.
Crestwood Ridge is conveniently located near two cafes, six pharmacies, 13 physicians, 11 restaurants, three hospitals, three transportation options, and 17 places of worship. This ensures easy accessibility to healthcare facilities, dining options, shopping centers, religious institutions, and recreational parks for our residents' convenience.
At Crestwood Ridge Skilled Nursing And Rehab in Hillsboro, OH, we strive to create a warm and supportive environment where our residents can thrive. Our dedicated staff members are committed to ensuring that each resident receives the personalized care and attention they deserve.
Crestwood Ridge Skilled Nursing And Rehab is located at 141 Willettsville Pike, Hillsboro, OH 45133 in Pike County, Ohio
Crestwood Ridge Skilled Nursing And Rehab on seniors.fyi includes 5 photos including images showing windows, landscaping, dining, interior, lighting, bedroom, rehabilitation, exercise equipment, and more.
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