12681 Us 62, Sardinia, OH 45171
For more information about senior living options: (866) 208-4318
Overall Review of Close To Home Iv Assisted Living
Pros
Residents say it’s a great place and love it there.- The facility is very clean.
- The staff are friendly and helpful, and residents feel well cared for.
- An aunt has been there for several years and seems very happy.
- Families say it’s nice and clean, with staff who are friendly to everyone.
- The staff includes wonderful caregivers, such as Nurse Cierra who goes above and beyond to help patients, along with Katie and the dedicated team member.
Cons
The facility has leaks, bugs, and cobwebs in every room.- The staff do not perform their duties and are often on their phones.
- The food is not cooked properly, and housekeeping is poor; the halls are dirty.
- A housekeeper almost hit the reviewer, indicating safety concerns.
- The place should be shut down; the reviewer considered taking legal action.
- Administration is nearly impossible to reach, and staff are extremely rude when contacted.
- Staff hang up on people who ask questions and refuse to send paperwork to a new home.
Review
Close To Home Iv Assisted Living in Sardinia is best suited for seniors who want a small, homey environment with genuinely attentive frontline staff and a clean, well-kept setting. The strongest appeal is the warmth of day-to-day interactions: residents and families report friendly caregivers, proactive neighbors, and a sense that someone truly notices small needs. This community tends to work well for residents with lower-to-moderate levels of care who value personal attention, clean common areas, and the reassurance that staff are accessible and kind. It is not a standout for those whose must-haves include highly consistent medical coordination, seamless administrative support, or flawless physical maintenance across every room and corridor.
Those considering alternative options should pay particular attention if administrative responsiveness is non-negotiable. Several reviews describe administrators who are hard to reach, uncooperative during transitions to nursing care, and even dismissive when questions arise. For families that require rigorous, timely paperwork, clear escalation paths, and predictable follow-through on referrals or transfers, this facility may be a chronic source of frustration. Similarly, anyone whose loved one depends on consistently faultless maintenance, pest control, and food quality should scrutinize recent performance closely, since gaps in these areas have been repeatedly called out.
The strongest positives, the friendly staff, the perceived overall care, and the clean appearance, often align with what families value most: personal connection and daily reassurance. Several accounts highlight specific caregivers and nurses who go the extra mile, and many residents’ families describe visits and calls as thoughtful and meaningful. A few reviews even note that residents appear happy and well cared-for, suggesting a genuine capacity for compassionate day-to-day support. These elements create a solid baseline of comfort and trust that makes the facility feel like a true home, rather than a sterile or purely transactional environment.
Yet the negative threads cannot be dismissed, and they dramatically shift the risk-reward calculus. Serious maintenance concerns, leaks, bugs, and cobwebs, appear in multiple reports and undermine any sense of ongoing safety and comfort. Reports of staff being absorbed in phones, and of inconsistent housekeeping in hallways and rooms, threaten daily quality of life. More troubling are administrative friction points: difficulty reaching leaders, unhelpful or curt responses, resistance to sharing essential documentation, and a pattern of poor coordination when transitions to more intensive care are contemplated. When the care plan and the paperwork do not align promptly, families are left navigating avoidable uncertainty.
In practical terms, this facility can work for families who can personally vet day-to-day operations and set clear expectations with leadership. Prospective residents should insist on seeing the current maintenance log, ask for a concrete plan to address leaks and pest concerns, and request a thorough tour focused on dining quality, room upkeep, and safety protocols. Engage staff with direct questions about response times, daily scheduling, and who handles medical coordination. If possible, request opportunities to speak with current residents about how administrative issues are resolved and how quickly concerns are escalated.
The bottom line is that Close To Home Iv Assisted Living offers genuine warmth and a favorable frontline culture, paired with a level of cleanliness that many families will appreciate. However, the weight of administrative inconsistency and notable maintenance gaps can quickly offset these strengths for anyone prioritizing reliability and predictable operations. For families weighing options, a rigorous, up-front audit of governance, maintenance responsiveness, and meal quality is essential. If those elements can be confirmed as solid or improved, the community becomes a strong contender; if not, alternatives with steadier management and fewer unresolved upkeep questions deserve closer consideration.
67 resident community capacity
Assisted Living
Activities on-site
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Devotional services off-site
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Indoor common areas
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
Community operated transportation
12-16 hour nursing
24-hour call system
Ambulatory care
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Diabetic care
Medication management
Mental wellness program
Special dietary restrictions
Transportation arrangement (medical)
Concierge services
Planned day trips
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