Villa Georgetown Rehabilitation And Healthcare Cen
Save8065 Drive Faul Road, Georgetown, OH 45121
For more information about senior living options: (844) 490-3973
Villa Georgetown and its adjacent Villas facility emerge in these accounts as a place of strong, dedicated care for many residents, with a clear split between standout day-to-day nursing kindness and some fraught experiences around administration and logistics. Across dozens of notes, the day shift is consistently celebrated for compassion, responsiveness, and hands-on attention, while nighttime experiences are described as variable, with praise for a handful of night staff but some days marked by delays and less cohesion. Taken together, the stories sketch a picture of a rehab community where the clinical heart - nursing, aides, and therapy - often shines, while the business and communication side occasionally struggles to keep pace with families' needs and expectations.
Several reviewers highlight the day shift as the lifeblood of the facility. Nurses Tess and Judy B. are singled out repeatedly for extraordinary compassion, attentiveness, and reliability. Aides such as Lori, Matt, Jennifer B., and Rachel on the day shift are noted for going above and beyond to make patients comfortable, while therapy teams - Ella Rae and Lexi - receive consistent praise for skillful, patient, and encouraging care. Housekeeping staff Crystal and Kristie are remembered for maintaining a clean, pleasant environment, which many families cite as a vital part of the healing process. The sentiment runs through numerous testimonials: when the day crew is at their best, residents feel seen, safe, and well cared for, with families appreciating the steady, visible presence during rehab.
Moments from rehab stays for relatives reinforce that positive day-to-day culture. One family describes their mother's experience in Physical and Occupational Rehabilitation as marked by cleanliness, compassionate nursing (noting Tess specifically for her care), and delicious meals. This reviewer also emphasizes practical, family-friendly aspects: nurses taking Mom to medical appointments and keeping the family informed about those visits; and the presence of a Beauty Salon and a broad slate of activities that offered engagement beyond therapy. The overall tone is that of a well-rounded rehab environment where clinical care, social programming, and clear communication contribute to a positive outcome and a sense of reassurance for families.
Several testimonials acknowledge the facility's role in shaping broader discharge planning and ongoing care. Megan Dunkin is named as a valued partner in helping arrange post-discharge options, with staff described as supportive and courteous during the process. In these accounts, the team's responsiveness - whether through social workers, nurses, or other administrators - appears as a throughline that helps families feel supported as they navigate transitions out of the facility or into new care arrangements.
Yet the collection also includes a pointed, strongly worded critique of the non-clinical, "business" side of care. One reviewer, who credits the nurses as excellent, describes a troubling pattern of delayed communication and missed calls from the administrative and business staff. The complaint centers on cost - cited as $11,000 per month before insurance - paired with frustration that a lockdown unit was not in place despite the patient's Silver Alert status and repeated exits. The reviewer recounts a week of delays, repeated attempts to reach administrators without timely updates, and confusion around a power of attorney issue that later became tangled as the patient moved to another facility. This narrative ends with a decision to transfer care and a resolve to alert others to investigate thoroughly before choosing a placement, underscoring that for some families, excellent clinical care can be undermined by perceived lapses in communication and governance.
The rest of the feedback leans toward a robustly positive, multi-patient chorus. In many entries, staff across roles - nurses, aides, therapists, social workers, and office staff - are described as consistently friendly, quick to respond, and focused on patient dignity and comfort. Specific praise is directed at Judy and Tess again, as well as other aides like Cierra, Tina, Miranda, Brooklyn, Rachel, and Juwan, and therapists such as Courtney, Karen, and Elerray, who are credited with meaningful, compassionate care that makes a difference in daily life, meals, and speech or memory therapy outcomes. The emphasis on odor-free, clean facilities and well-maintained grounds appears repeatedly, reinforcing a perception of a respectful environment that supports rehabilitation and family peace of mind.
The tone broadens to include both gratitude and occasional critique from different family members. Some testimonials celebrate a second or even a third stay for loved ones, with repeated commendations for Judy and Tess as outstanding nurses, for the quality of meals, and for therapy teams that help residents regain function and return home. Others describe a more mixed experience - beds deemed hard, long waits for assistance, and cold dinners on some nights - yet even these quotes often acknowledge the overall cleanliness and the many staff members who are genuinely invested in patient welfare. A few entries reflect pride in the facility's openness to communication with families and its willingness to support social services and discharge planning, even if some encounters with the administrative side left families feeling sidelined or overwhelmed.
In sum, Villa Georgetown and its affiliated Villas present a complex portrait shaped by two enduring threads. The clinical cadre - nurses like Tess and Judy, aides such as Lori, Matt, and Rachel, rehabilitation therapists, and the social/service staff - emerges as a core strength, delivering consistent, compassionate, and capable care that many families find transformative. The environment - clean, odor-free, with beauty services and engaging activities - also earns frequent praise as conducive to recovery and overall well-being. At the same time, several reviewers urge prospective families to conduct thorough diligence on the administrative and financial dimensions of care, including responsiveness of the business office, the handling of power-of-attorney and legal documents, and the alignment between cost, care decisions, and facility offerings such as secure units. Taken together, the stories suggest a rehab facility with a largely strong clinical reputation and a few areas where improved communication and governance could further elevate the experience for patients and their loved ones.
Villa Georgetown Rehabilitation And Healthcare Center is an assisted living community located in the charming town of Georgetown, OH. Our community offers a wide range of amenities and care services to ensure that our residents enjoy a comfortable and fulfilling lifestyle.
For our residents' convenience and enjoyment, we have a beauty salon where they can get pampered and feel their best. Residents can also unwind and relax in our cable or satellite TV-equipped common areas or take advantage of our community-operated transportation for outings and shopping trips.
Our computer center allows residents to stay connected with loved ones through email and social media, while our fitness room promotes an active lifestyle. The facility is fully furnished, providing a homely atmosphere, and we also have a gaming room for entertainment purposes. Our beautiful outdoor space is perfect for enjoying fresh air and nature.
Meals are an important part of daily life at Villa Georgetown, which is why we offer restaurant-style dining in our elegant dining room. Special dietary restrictions can be accommodated to ensure that all residents receive nutritious meals that meet their individual needs. Additionally, there is a small library for those who enjoy reading and telephone services available for communication purposes.
We understand the importance of maintaining good health, which is why we provide care services such as 24-hour call system and supervision to ensure the safety of our residents. Assistance with activities of daily living, including bathing, dressing, and transfers, is readily available. Our dedicated staff also assists with medication management and provides diabetes diets for those who require it.
To promote mental wellness, we offer a mental wellness program tailored to each resident's needs. Transportation arrangements are made for non-medical purposes as well as doctors' appointments. Additionally, our wellness center provides resources and support for maintaining overall well-being.
Residents can enjoy an array of activities within the community including fitness programs, planned day trips organized by concierge services, resident-run activities, as well as scheduled daily activities to keep them engaged and entertained.
Villa Georgetown is conveniently located near 2 pharmacies, 8 physicians, 6 restaurants, 2 transportation options, 2 places of worship, and 5 hospitals. This ensures that our residents have easy access to essential services in the surrounding area.
Overall, Villa Georgetown Rehabilitation And Healthcare Center is dedicated to providing a comfortable and caring environment where residents can thrive while receiving the assistance they need to maintain a fulfilling lifestyle.
Villa Georgetown Rehabilitation And Healthcare Cen is located at 8065 Drive Faul Road, Georgetown, OH 45121 in Clermont County, Ohio
Villa Georgetown Rehabilitation And Healthcare Cen on seniors.fyi includes 12 photos including images showing interior, dining, bedroom, decor, living room, natural light, landscaping, lighting, and more.
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