Eastgate Springs
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4400 Glen Este Withamsville Rd, Cincinnati, OH 45245
For more information about senior living options: (844) 490-3973
The staff at Eastgatespring provided exceptional support and care during a challenging time for the family. The nursing and therapy teams ensured the patient's safety, health, and comfort throughout their stay. The family expressed gratitude and felt blessed by the attentive care received at Eastgatespring. The patient found happiness and comfort in the compassionate environment created by the staff during his stay. The family considered the staff at Eastgatespring to be like best friends, reflecting a strong bond formed during their time there.
The father was not bathed for six days, resulting in a rash due to lack of hygiene. The facility's staff failed to provide adequate supervision, as the memory care patient was found alone in the bathroom. The father developed thrush and contracted COVID-19 during an outbreak at the facility. An RN asked a family member to retrieve the father's food tray while she was unaccompanied, raising concerns about security and trust. A patient's mother was scolded by staff for an occurrence of incontinence, indicating a lack of compassion in handling sensitive situations. The mother was informed at 9:00 PM that her dinner tray would not arrive because the facility had run out of food, highlighting poor meal management and care standards.The experiences of families dealing with the care of their loved ones at Eastgatespring nursing home paint a stark contrast between positive and negative feedback from residents and their relatives. On one hand, there are heartfelt expressions of gratitude for the compassionate and dedicated staff who provided critical support during challenging times. On the other side, there are accounts filled with frustration, disappointment, and concern regarding the quality of care provided.
One family’s journey through Eastgatespring highlights the exceptional care that can be provided within a nursing facility. They report multiple admissions for their father since April 2023 due to ongoing health struggles. During his stays at Eastgatespring, particularly on his third admission at the end of June, they found solace in the attentive nature of the staff. The nursing team, therapy staff, social services personnel, aides, housekeeping crews, and food service employees all contributed to an environment where their father felt safe and well-cared for. This family expressed deep appreciation for how comfortable and happy he was during his time there. As he prepared to leave to join his wife in another facility, they reflected on how much they would miss what they described as "best friends" at Eastgatespring.
Conversely, other reviewers shared alarming accounts that suggest significant lapses in care standards at the same facility. One individual recounted a harrowing experience where their father went six days without a bath, leading to discomfort and health issues such as a rash. This patient was noted to have memory care needs yet faced dangerous situations due to inadequate supervision; he was found alone in a bathroom when he required assistance from two caregivers. Unfortunately, the situation worsened as he developed thrush and ultimately contracted COVID-19 during an outbreak at Eastgatespring. Such incidents led this family to advocate intensely for their loved one’s release from what they characterized as a nightmare scenario.
Concerns regarding safety were echoed by another reviewer who reported unsettling behavior among staff members. After being asked by an RN nurse to retrieve her father's food tray, she returned only to find her purse had been unzipped under suspicious circumstances while she had stepped out briefly. This incident raised alarms around not just overall safety but also trust in how personal belongings are handled within the facility.
Another alarming account unfolded with a review describing indignities experienced by an elderly mother under their care who suffered from incontinence issues—something common among patients needing specialized attention yet still treated with dignity and respect. Instead of understanding encouragement or support during these sensitive moments, she reportedly faced scolding from staff as though she were misbehaving like a child rather than receiving compassion suited for someone with medical challenges. Furthermore, it was reported that on one occasion her dinner tray did not arrive because "they ran out of food," leaving her without proper nourishment late into the night—a clear indication of systemic inadequacies potentially affecting many residents' well-being throughout such facilities.
The mixed reviews create an unsettling picture: while some families walk away grateful for those who genuinely seem committed to caring for residents like family members—an impression reinforced through consistent routines that prioritize comfort—others expose glaring faults indicative perhaps of larger operational flaws or understaffing issues plaguing Eastgatespring's environment.
As both sides grapple with expressing genuine feelings about care received—or lack thereof—it seems vital that prospective residents’ families consider these narratives carefully before making decisions regarding long-term placements in facilities like Eastgatespring Nursing Home. Ultimately illuminating stories reveal broader questions surrounding accountability standards across eldercare settings—ones demanding attention so experiences become less dependent upon fortunate circumstances or individual connections but foundationally rooted in consistent policy adherence ensuring dignified living conditions through every touchpoint concerning resident care delivery systems overall.
Memory Care
Skilled Nursing FacilityEastgate Springs is a premier assisted living community located in Cincinnati, OH. As a Skilled Nursing Facility, our dedicated staff provides exceptional care and support to residents who may require specialized medical attention or assistance with daily activities.
Our community is conveniently situated near various amenities to ensure our residents have easy access to everything they need. With four cafes nearby, residents can enjoy a cup of coffee or grab a bite to eat with friends and family. Additionally, three parks offer beautiful outdoor spaces where residents can take leisurely strolls or engage in recreational activities.
Ensuring the health and well-being of our residents is our top priority. Therefore, we are pleased to have nine pharmacies and five physicians in close proximity, allowing for prompt and convenient medical services. In case of emergencies or hospital visits, there is also a hospital nearby that provides comprehensive healthcare.
We understand the importance of socialization and dining experiences for our residents. With eleven restaurants nearby, residents can explore various cuisines and indulge in delicious meals without having to travel far from home. Additionally, for those seeking spiritual fulfillment, two places of worship are within reach.
At Eastgate Springs, our community focuses on providing compassionate care while enabling residents to maintain an active and fulfilled lifestyle. From the array of amenities surrounding us to the dedication of our staff members, we strive to create an environment that promotes overall well-being for each resident within our assisted living community.
Located in the southeastern part of Cincinnati, Ohio, this neighborhood offers a variety of amenities that cater to seniors looking for convenience and accessibility. With a range of dining options such as Golden Corral, Subway, and Laszlo's Iron Skillet nearby, residents can enjoy a diverse selection of meals. Additionally, there are several pharmacies like Meijer Pharmacy and Walgreens within close proximity for easy access to medications and healthcare needs. For spiritual fulfillment, there are several places of worship including Crossroads Church East Side and Amelia United Methodist Church. The presence of parks like Union Township Veteran's Memorial Park allows for outdoor recreation and relaxation. With medical facilities such as Mercy Health Anderson Hospital and physicians like Dr. Brian Vanderploeg & Associates in the vicinity, seniors can rest assured knowing their health needs will be taken care of. Overall, this neighborhood provides a well-rounded environment for senior living with its blend of amenities and services.
Eastgate Springs is located at 4400 Glen Este Withamsville Rd, Cincinnati, OH 45245 in Clermont County, Ohio
Yes, Eastgate Springs provides memory care services for residents with mild or advanced stages of dementia or Alzheimer's disease.
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