The Atlantes

Pros

• The mother-in-law feels safe, comfortable, and absolutely loves the facility and staff at Eastgate Village.
• Residents have the opportunity to enjoy a variety of activities, including socializing with friends and playing cards.
• The support from the staff is excellent, making residents feel secure and cared for in their new home.
• Eastgate Village exceeded expectations, providing a beautiful living space and a welcoming community atmosphere.
• The facility is clean, well-maintained, and offers good food, contributing to an overall positive experience for residents and their families.
• Many families appreciate the friendly staff who are attentive to residents' needs and foster a supportive environment.
• Multiple reviewers noted that Eastgate Village has successfully created a sense of home for its residents, enhancing their quality of life.

Cons

• Some staff members at Eastgate Village need to remember that their salary is being paid by the residents who live there, indicating a lack of respect or consideration for the residents.
• The community is not being maintained well, with filthy carpets and artificial flowers in the front, suggesting neglect in upkeep.
• One resident's family had a negative experience where the staff was rude and unhelpful, particularly concerning their loved one's needs related to dementia.
• A reviewer expressed dissatisfaction with the policies regarding maintenance requests for hanging decor, feeling they were unreasonable and inconvenient.
• Another individual reported that they wouldn't recommend Eastgate Village, stating it was a nightmare due to unqualified staff who were mean to patients.
• Concerns were raised about the aging facility compared to other alternatives, hinting at potential inadequacies in amenities and services offered.

Review

The experience of families and residents at Eastgate Village presents a tapestry of opinions that showcases the diversity in quality of care, atmosphere, and overall satisfaction within the facility. Many residents, particularly those like a recently moved-in mother-in-law, have articulated their joy in finding a place that not only provides independence but also necessary support when needed. This sentiment is echoed by several families who appreciate how Eastgate Village has managed to foster a sense of community among its residents. For one active 96-year-old woman who previously struggled to find a suitable living environment after leaving an expensive and unfriendly facility, her transition into Eastgate Village marked a positive turning point; she quickly made friends and engaged in activities such as playing cards while feeling safe and well-cared for.

Moreover, the supportive nature of the staff has been highlighted as another significant advantage of Eastgate Village. Relatives frequently express gratitude for the attentive care their loved ones receive, emphasizing how staff members seem genuinely invested in ensuring their comfort and safety. Families are relieved to know that their older relatives can maintain autonomy without sacrificing access to help during critical moments. Activities offered on-site appear to be a hit among residents, as various testimonials praise the balance between recreational engagement and safety assurances—both crucial elements for those transitioning into assisted living.

However, not all reviews paint an idyllic picture of life at Eastgate Village. Some former residents encountered myriad issues which significantly dampened their experiences. Complaints about cleanliness were notably raised; feedback concerning maintenance issues within the facility included concerns over stained carpets and inadequate upkeep of common areas. Residents pointed out that while some staff were caring, others seemed indifferent or even rude at times—a stark contrast to the warm family atmosphere described by others.

Additionally, logistical challenges surfaced surrounding basic services such as meals and maintenance requests. Several families reported frustration with policies that appeared illogical or overly bureaucratic; for example, requiring maintenance requests to hang pictures or use specific services could lead to unnecessary delays or headaches for both residents and their families. Reviews indicated dissatisfaction with meal provisions—most notably complaints about being limited to one meal per day served on paper plates—which left some questioning whether this was adequate given the cost of residency.

Comparing experiences at different facilities also became essential for many families seeking catered environments tailored specifically for seniors with special needs like dementia or early Alzheimer's disease. One family expressed dismay regarding inadequate memory care protocols within another establishment compared to Eastgate Village; they noted rude interactions from staff instead of support during challenging times brought on by cognitive decline.

Despite these mixed experiences, many reviews returned repeatedly to praise certain aspects: friendly staff members willing to help residents navigate daily life tasks and engaging activities on offer for socialization opportunities are highly valued elements endorsed by numerous reviewers across both positive and negative assessments alike. While concerns remain about inconsistencies in service quality and facility maintenance issues at Eastgate Village—and often prompt recommendations to explore other options before making final decisions—it is clear from overall feedback that there remains a core group who appreciate its nurturing environment dedicated towards fostering happiness amid what can be trying transitions into assisted living scenarios.

In closing, choosing an assisted living facility demands diligent exploration informed through firsthand accounts like those shared here at Eastgate Village—where stories converge revealing both bright spots filled with camaraderie juxtaposed against various hurdles yet overshadowed by aspirations toward enjoying peaceful later years together surrounded by compassionate caregivers committed towards meaningful engagements worth cherishing throughout life's later chapters.

Physicians

• Dr. Brian Vanderploeg & Associates (0.4 miles)
• Visiting Physicians Association (0.8 miles)
• Trihealth Pulmonary Medicine (4.4 miles)
• Group Health Associates (4.5 miles)
• The Christ Hospital Physicians - Ohio Heart & Vascular (4.5 miles)
• Advanced Spine & Pain Management (4.6 miles)
• Kode Murthy (4.8 miles)

Pharmacies

• Meijer Pharmacy (0.9 miles)
• Walgreens (2.7 miles)
• Walgreens (3 miles)
• Kroger Pharmacy (4.4 miles)
• CVS Pharmacy (4.6 miles)
• Walgreens (5.1 miles)
• CVS Pharmacy (5.1 miles)

Places of Worship

• Crossroads Church East Side (1 miles)
• Life Change Church (4.7 miles)
• Amelia United Methodist Church (6.4 miles)
• St Elizabeth Ann Seton Church (6.6 miles)
• Saint Margaret of Corona Catholic Church (6.7 miles)
• St Gertrude Church (6.9 miles)
• City of Madisonville (7.1 miles)

Restaurants

• Subway (1.3 miles)
• Golden Corral (1.3 miles)
• Laszlo's Iron Skillet (3.5 miles)
• Quaker Steak & Lube (3.5 miles)
• Cracker Barrel (3.8 miles)
• Skyline Chili (3.9 miles)
• Raising Cane's Chicken Fingers (4 miles)

Parks

• Union Township Veteran's Memorial Park (1.6 miles)
• Withamsville-Tobasco Park (3.6 miles)
• Kroger Hills (4.2 miles)
• Beech Acres Park (5.4 miles)
• Sycamore Park (5.5 miles)
• Mariemont Concourse (5.7 miles)
• Dogwood Park (6.7 miles)

Cafes

• Starbucks (3.1 miles)
• Starbucks (4.4 miles)
• Starbucks (4.5 miles)
• Bean & Brew (5.7 miles)
• Starbucks (8.6 miles)
• Silverton Cafe (8.9 miles)

Hospitals

• Mercy Health Anderson Hospital (4.1 miles)
• Mercy Hospital Clermont (7.4 miles)
• Mercy Medical Associates - Batavia Lung Specialist (7.4 miles)
• Mercy Health - The Jewish Hospital (8.8 miles)