Eastgate Health Care Center

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Eastgate Health Care Center Eastgate Health Care Center Eastgate Health Care Center Eastgate Health Care Center

Eastgate Health Care Center

4400 Glen Este Withamsville Road, Cincinnati, OH 45245

For more information about senior living options: (844) 490-3973

2.7 from 9 reviews
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Skilled Nursing Facility

Overall Review of Eastgate Health Care Center

Pros

  • pro The room was nice, with a comfortable bed by the window.
  • pro Kimberly in admissions provided exceptional support and ensured timely handling of paperwork for families.
  • pro The rehabilitation staff received praise for their quality of service.
  • pro Shawn from dietary was attentive, helping the sister find enjoyable food options.
  • pro Eastgatespring provided excellent care for one grandmother, earning high recommendations.
  • pro Physical therapy (PT) and occupational therapy (OT) were noted as quite good services at the facility.

Cons

  • pro Nursing staff resented family inquiries about care and hurried off phone calls, ignoring concerns.
  • pro Residents faced issues with lack of communication regarding dining arrangements and medication changes, leading to negative health effects.
  • pro Staff frequently ignored complaints from residents, contributing to a feeling of neglect.
  • pro Used bedpans and catheters were not properly cleaned and left in resident showers for extended periods.
  • pro One family member experienced loss of a hearing aid without adequate resolution or accountability from the facility.
  • pro Care for a quadriplegic resident was inadequate, with failure to provide necessary assistance and attention, leading to serious health issues.
  • pro Staff were rude when family members requested medication prescriptions prior to discharge, resulting in no medication provided upon leaving the facility.
  • pro Residents received care that was often delayed or insufficient due to perceived understaffing, leading to unmet daily needs such as grooming and timely assistance.

Review

In recent reviews of care facilities, experiences among patients and their families vary significantly, highlighting both commendable and concerning aspects of care. The ambiance of the rooms and the dedication of certain staff members have been appreciated, while several significant issues related to care practices have raised red flags about the overall quality provided to residents.

One positive note was shared by several reviewers regarding specific staff members who demonstrated exceptional commitment to meeting the needs of patients. For instance, Kimberly in admissions received praise for handling paperwork promptly and efficiently, going above and beyond to assist families during what can often be a stressful transition period. Additionally, dietary staff like Shawn worked closely with residents to ensure they had enjoyable meal options tailored to their dietary restrictions. Physical therapy (PT) and occupational therapy (OT) services also garnered praise for their professionalism and effectiveness, offering much-needed support to those undergoing rehabilitation.

Conversely, the nursing department's performance drew considerable criticism across multiple reviews. Many family members expressed frustration over inadequate communication from nursing staff regarding patient care. In some instances, family inquiries were met with resentment or dismissive attitudes that left them feeling unheard. One reviewer noted an alarming incident where a nursing staff member made light of a fall experienced by a resident in need of assistance, further exemplifying a disconnect between caregivers and patient advocacy.

Concerns about insufficient training or attention among nursing staff were echoed by families whose loved ones faced serious health risks due to neglectful practices. Reports included instances where bedpans were not properly sanitized or removed from residents' showers for days on end. More alarmingly, some patients suffered from deteriorating health conditions as a result of poor oversight; one individual developed bedsores after not being turned regularly, while another experienced dehydration leading to kidney infections.

The experience at Eastgate Springs presented glaring disparities regarding patient care standards. While some reviews lauded the facility’s aesthetic appeal and highlighted individual stories of attentive caregiving—such as exemplary service for one reviewer’s grandmother—other accounts detailed deeply troubling oversights leading to preventable harm. A poignant case involved a quadriplegic uncle who was neglected during meals and hydration attempts; he did not receive proper turning schedules that could have prevented pressure sores.

Additionally, concerns extended beyond day-to-day care into logistical challenges like medication management. Families voiced frustration when prescribed medications were not supplied upon discharge or when essential hearing aids went missing without accountability measures taken by staff. As reported by reviewers facing these daunting situations, such lapses contribute significantly to fear rather than comfort when entrusting loved ones into long-term care settings.

Overall, while there are certainly moments where dedicated staff make substantial impacts on resident satisfaction in these facilities, it is evident that systemic issues persist. Insufficient staffing levels appear to exacerbate ongoing problems within nursing departments as well as major deficiencies in communication with families. Unless these critical areas are addressed comprehensively by facility leaderships across various institutions discussed in the reviews, many individuals will continue experiencing avoidable hardships that overshadow any positive intentions their caregivers may possess.

Features

Housing

  • 189 resident community capacity 189 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Cincinnati Northern Kentucky International (22 miles away) Cincinnati Northern Kentucky International (22 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

The Eastgate Health Care Center in Cincinnati, OH is a vibrant and well-equipped assisted living community that offers a range of amenities and care services to its residents. The community features a beauty salon for residents to get pampered, as well as cable or satellite TV in each room for entertainment. Community-operated transportation is available for residents to easily move around the area.

For those who enjoy technology, there is a computer center with Wi-Fi/high-speed internet access. The dining room offers restaurant-style dining with delicious meals prepared by the staff. Additionally, a kitchenette is available for residents who prefer to cook their own meals.

The community also provides various recreational options. There is a fully furnished fitness room for residents to stay active and maintain their physical well-being. A gaming room allows for socializing and fun activities, and there is also a small library for reading enthusiasts.

Residents can enjoy the outdoors through the garden and outdoor spaces available on-site. Housekeeping services ensure that the living environment remains clean and comfortable. Move-in coordination assistance is provided to make the transition into the community smooth.

In terms of care services, Eastgate Health Care Center offers 24-hour call system and supervision to ensure the safety of its residents. Trained staff are available to assist with activities of daily living such as bathing, dressing, transfers, and medication management. Special dietary restrictions including diabetes diets are catered to.

Transportation arrangements are made both for non-medical purposes as well as for doctors' appointments. The wellness center provides mental wellness programs to support overall emotional well-being.

Nearby amenities add convenience and accessibility to residents' lives. There are numerous cafes, parks, pharmacies, physicians' offices, restaurants, places of worship nearby, ensuring that residents have easy access to various facilities and services.

Overall, the Eastgate Health Care Center offers a comprehensive assisted living experience with an array of amenities and care services tailored to meet the needs of its residents.

Nearby Places of Interest

Restaurants

  • Golden Corral (0.1 miles)
  • Subway (0.5 miles)
  • Laszlo's Iron Skillet (2.4 miles)
  • Skyline Chili (2.8 miles)
  • Burger King (3.2 miles)
  • Raising Cane's Chicken Fingers (4.3 miles)
  • CityBird Tenders (4.4 miles)

Pharmacies

  • Meijer Pharmacy (0.4 miles)
  • Walgreens (2.5 miles)
  • Walgreens (3.3 miles)
  • Pill Box Pharmacy & The Gift Box (4.2 miles)
  • Kroger Pharmacy (4.3 miles)
  • Walgreens (4.8 miles)
  • Kroger Pharmacy (4.8 miles)

Places of Worship

  • Crossroads Church East Side (0.7 miles)
  • Life Change Church (3.5 miles)
  • Amelia United Methodist Church (5.2 miles)
  • Real Life Assembly Of God (6.2 miles)
  • St Elizabeth Ann Seton Church (7.1 miles)
  • Saint Margaret of Corona Catholic Church (7.9 miles)
  • St Gertrude Church (8.2 miles)

Parks

  • Union Township Veteran's Memorial Park (0.8 miles)
  • Withamsville-Tobasco Park (2.6 miles)
  • Sycamore Park (4.3 miles)
  • Kroger Hills (5.5 miles)
  • Beech Acres Park (5.9 miles)
  • Mariemont Concourse (6.9 miles)
  • Dogwood Park (7.9 miles)

Physicians

  • Dr. Brian Vanderploeg & Associates (0.9 miles)
  • Visiting Physicians Association (1.2 miles)
  • Trihealth Pulmonary Medicine (4.7 miles)
  • The Christ Hospital Physicians - Ohio Heart & Vascular (4.9 miles)
  • Group Health Associates (5 miles)
  • Advanced Spine & Pain Management (5.1 miles)
  • Wellington Orthopaedic & Sports Medicine (5.2 miles)

Cafes

  • Starbucks (3.1 miles)
  • Bean & Brew (4.5 miles)
  • Starbucks (4.9 miles)
  • Starbucks (5 miles)
  • Starbucks (9.5 miles)

Hospitals

  • Mercy Health Anderson Hospital (4.7 miles)
  • Mercy Hospital Clermont (6.3 miles)
  • Mercy Medical Associates - Batavia Lung Specialist (6.3 miles)
  • Mercy Health - The Jewish Hospital (10.1 miles)

Transportation

  • U-Haul Neighborhood Dealer (9.8 miles)

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