Harmony at Anderson

Pros

• The staff at Harmony at Anderson are friendly and helpful, contributing to a positive experience for residents and their families.
• The facility is clean, well-maintained, and has a beautiful layout that residents appreciate.
• Residents enjoy a variety of activities, ensuring they have plenty to engage with daily.
• Family members report that the food served is enjoyable and offers good selection options.
• The tour experience was described as welcoming, with knowledgeable staff providing thorough answers to questions.
• Many residents express contentment with their living situation and feel well cared for by the staff.
• Harmony at Anderson feels like a true home, creating a warm atmosphere for both residents and visitors alike.
• The outdoor areas and activity spaces were well-designed, allowing for engagement in gardening and social gatherings.
• Overall impressions of Harmony at Anderson highlight its modern amenities and supportive community environment.
• Families appreciate the responsive communication from the staff regarding any concerns or paperwork issues they encounter.

Cons

• The memory care section was understaffed and the staff lacked proper training in dementia care, leading to an overall poor experience.
• There were issues with medication administration being consistently late, and management was difficult to contact for support.
• The facility has experienced high turnover with multiple executive directors and chefs, indicating potential instability in management and food services.
• While several residents have enjoyed their time there, the overall nursing and personal care provided is lacking.
• Some staff members did not engage or communicate with visitors during tours, creating a sense of unwelcoming behavior.
• There were complaints regarding subpar food quality and a lack of timely notifications concerning increased expenses for care levels.
• Limited activities were observed in the memory care area, contributing to a less vibrant environment for residents.

Review

Harmony at Anderson: A Mixed Bag of Experiences in Assisted Living and Memory Care

Harmony at Anderson has garnered a range of feedback from families and residents regarding their experiences within the facility. While many reviews highlight the friendly and helpful nature of staff, as well as the community's cleanliness and appealing layout, there are significant concerns related to staffing levels, training, and management communication—particularly within the memory care unit.

Several reviewers commend the staff for their friendliness and dedication to caring for residents. Many found that, despite difficulties with staffing shortages, some caregivers were genuinely compassionate and worked hard under challenging conditions. Families expressed appreciation for the supportive environment they encountered when addressing paperwork or communication issues regarding resident care. In various accounts, individuals noted that both new visitors taking tours and existing residents felt welcomed by both staff members and other residents alike.

However, numerous reviews indicate serious shortcomings in memory care services. Complaints about understaffing were prevalent; several families mentioned their loved ones receiving delayed medication administration or insufficient personal care during nighttime hours. The rapid turnover of executive directors—reported as four in just 18 months—raised red flags about management stability. Families reported frustrations with a lack of consistency in nursing care which has affected the overall experience for residents needing more specialized assistance.

Some families voiced concerns over fluctuating meal quality due to multiple changes in kitchen staff, suggesting that these culinary inconsistencies could impact overall resident satisfaction. While several reviewers remarked positively on special activities like flower arranging or performances by dance academies that brought joy to residents during holidays such as St. Patrick’s Day, others noted a lack of structured activities specifically targeted towards memory care residents.

Despite these concerns, many families recognized that Harmony at Anderson could quickly become a great facility with proper personnel in place to stabilize operations. They appreciated features like raised garden beds designed for therapeutic gardening activities tailored to dementia patients’ needs while expressing hope that ongoing staffing challenges would eventually resolve themselves.

The layout of apartments received praise from those assessing accessibility features suitable for wheelchairs or walkers—a sign indicating thoughtful design catering to physical limitations experienced by some residents. The beautiful new building was frequently described as clean and well-maintained by family members visiting loved ones. Though reviews pointed out dissatisfaction concerning food service logistics or cost transparency related to additional charges without prior notification, many concluded that Harmony at Anderson presented an enjoyable living experience overall when factoring in its positive environment.

In summary, Harmony at Anderson offers an aesthetically pleasing community with dedicated staff who strive to provide quality service amidst evident challenges involving staffing consistency and management structures. As families navigate their choices surrounding assisted living or memory care options for loved ones, their collective insights shine light on both the strengths evident in this new facility as well as critical areas needing improvement to ensure all residents receive optimal support tailored best for them.

Located in Cincinnati, Ohio, this area offers a variety of amenities and services for seniors seeking a vibrant community. With multiple pharmacies nearby, access to healthcare is convenient, including hospitals like Mercy Health Anderson Hospital within close proximity. The neighborhood also boasts several parks for leisurely strolls and outdoor activities, as well as a range of dining options from fast food to sit-down restaurants. For spiritual nourishment, there are various places of worship scattered throughout the area. With medical facilities, recreational spots, dining establishments, and opportunities for spiritual fulfillment all within reach, this part of Cincinnati provides a well-rounded environment for seniors looking to settle down and enjoy their golden years.

Pharmacies

• Walgreens (2.1 miles)
• Walgreens (2.3 miles)
• Kroger Pharmacy (3.1 miles)
• Walgreens (3.1 miles)
• CVS Pharmacy (3.2 miles)
• Meijer Pharmacy (4.1 miles)
• Walgreens (4.6 miles)

Hospitals

• Mercy Health Anderson Hospital (2.3 miles)
• Mercy Health - The Jewish Hospital (6.5 miles)
• St Elizabeth Fort Thomas (7.5 miles)

Parks

• Kroger Hills (2.5 miles)
• Mariemont Concourse (2.5 miles)
• Beech Acres Park (3.4 miles)
• Dogwood Park (3.6 miles)
• Union Township Veteran's Memorial Park (4.3 miles)
• Withamsville-Tobasco Park (5.6 miles)
• Chamberlin Park (6.8 miles)

Physicians

• Group Health Associates (2.9 miles)
• The Christ Hospital Physicians - Ohio Heart & Vascular (3.2 miles)
• Trihealth Pulmonary Medicine (3.3 miles)
• Advanced Spine & Pain Management (3.3 miles)
• Visiting Physicians Association (3.3 miles)
• Wellington Orthopaedic & Sports Medicine (3.5 miles)
• Dr. Brian Vanderploeg & Associates (3.6 miles)

Cafes

• Starbucks (3.1 miles)
• Starbucks (3.2 miles)
• Starbucks (3.5 miles)
• Starbucks (5.3 miles)
• Starbucks (6 miles)
• Silverton Cafe (6.2 miles)
• Starbucks (7.8 miles)

Restaurants

• Raising Cane's Chicken Fingers (3.1 miles)
• Frisch's Big Boy (3.1 miles)
• CityBird Tenders (3.2 miles)
• Skyline Chili (3.3 miles)
• Skyline Chili (3.4 miles)
• Frisch's Big Boy (3.4 miles)
• Freddy's Frozen Custard & Steakburgers (4.1 miles)

Places of Worship

• Saint Margaret of Corona Catholic Church (3.6 miles)
• Crossroads Church East Side (3.8 miles)
• City of Madisonville (4 miles)
• St Gertrude Church (4.6 miles)
• St Mary Church (5.5 miles)