Mayfair Village Nursing Care

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  • Interior

    A cozy living room with classic furniture and warm decor.

  • Outdoors

    Sign for Mayfair Village Nursing and Rehabilitation Center surrounded by flowers.

  • Decor

    A cozy lobby area with classic decor and a welcoming entrance.

  • Living Room

    A cozy living room with leather seating, coffee table, and decorative accents.

  • Building

    A building with a covered entrance and landscaped surroundings.

  • Bedroom

    A cozy bedroom with a wooden wardrobe, a bed, and a vanity area featuring a sink and mirror.

  • Trees

    An outdoor patio area featuring a gazebo with chairs and a table, surrounded by trees and additional seating with umbrellas.

  • Dining

    A beautifully set dining table with crystal glasses and a vase of flowers in a restaurant.

  • Landscaping

    A cozy outdoor patio area featuring tables, chairs, a gazebo, and a red umbrella surrounded by lush greenery.

  • Lighting

    A well-lit indoor hallway with a patterned carpet and multiple doors on either side.

  • Entrance

    A building with a parking lot in front, surrounded by greenery under a cloudy sky.

  • Bathroom

    A clean and well-organized hospital room with a single bed, chairs, and a small table with flowers.

  • Healthcare

    A nurse standing in a hospital corridor holding a clipboard.

  • Reception

    A nurse interacts with a receptionist at a hospital reception desk.

Mayfair Village Nursing Care

3000 Bethel Road, Columbus, OH 43230

For more information about senior living options: (844) 490-3973

4.1 from 86 reviews
5 stars
58
4 stars
12
3 stars
0
2 stars
1
1 stars
15

Skilled Nursing Facility

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    Overall Review of Mayfair Village Nursing Care

    Pros

    • pro Stephanie at Mayfair is described as a phenomenal woman with a heart for the people and great generosity.
    • pro The Mayfair Village Nursing Care Center staff are caring, loving, dedicated, and foster a warm, inclusive environment.
    • pro The facility is consistently described as clean, welcoming, well maintained, and feeling like home.
    • pro Staff members such as Cookie, Amy, Ashleigh, J'la, Adelaide, and Tonya are praised for being patient, responsive, and capable of making residents smile.
    • pro Families report that the care team goes above and beyond and communicates clearly.
    • pro The food program is exceptional, with Chef Abby praised as the best cook and the meals described as fine dining and homemade daily.
    • pro The Bella Hospice team and other caregivers are commended for compassionate support during difficult times.
    • pro Mayfair is highly recommended for quality long-term care.

    Cons

    • pro The reviewer claimed the facility cares more about money than residents and that the staff did not seem to care.
    • pro The reviewer stated they would not let their father stay there.
    • pro The reviewer alleged Nurse Flora neglected to flush a feeding tube and blamed the patient for the blockage.
    • pro The reviewer called the stay a nightmare and said they would not send anyone else there.
    • pro The reviewer stated medications were not given, resulting in dangerously low blood sugar.
    • pro The reviewer reported gnats around the food and that staff were not wearing masks or gloves.
    • pro The reviewer described the hallway as smelling of feces and said no one helped when patients fell from wheelchairs.

    Review

    Mayfair Village Nursing Care Center has clearly become more than just a facility to many of the people who encounter it. From the moment Stephanie at Mayfair extended an invitation for a food truck to roll onto their location, it was evident that her generosity and community spirit set a tone that she and the team there strive to uphold. The account of Stephanie's kindness is more than a single compliment; it's described as a genuine heart for people, a belief in lifting up small businesses, and an ongoing commitment to hospitality and support. The message from several reviewers is that her leadership and the culture she fosters are felt not only by residents and families but by vendors and guests who come through the doors.

    The experience of being a food vendor at Mayfair Village Nursing Care Center underscored this sense of warmth and community. One reviewer recounted a day when the staff welcomed their presence with broad smiles and a visible eagerness to support the event. The facility was described as clean and cared for, with staff who were attentive to the needs of residents and the families in attendance. The steady stream of visitors from the nearby community who stopped by to sample the offerings and share compliments about the center reinforced a perception of a place that values trust, engagement, and mutual support. In short, it wasn't just a stop-and-go visit; it felt like a community hub where people genuinely enjoyed being part of the Mayfair experience.

    Several reviews highlight individual staff members who left a lasting impression. The social worker nicknamed "Cookie" is repeatedly praised for kindness and responsiveness, with families noting how their loved ones were known and supported in meaningful ways. The admissions and overall care team are described as having a steady, compassionate approach, and there are stories of staff members who went above and beyond in times of need. Amy's practical help with ongoing financial matters, along with the Bella Hospice team's involvement, is cited as an example of the extended care network that makes the experience feel well coordinated. Positive nods to team members such as Ashleigh, J'la, and Adelaide - along with the activities director Tonya - paint a picture of a facility where staff are not only performing tasks but actively building relationships, engaging residents in activities like Bingo, and helping families navigate recovery and daily life.

    Across multiple testimonials, the care team at Mayfair Village is portrayed as professional, compassionate, and dedicated. One reviewer explicitly called out the nurses and therapists for their steady improvement efforts: they observed that the therapists were patient, helping a resident recover from a stroke with a slow and steady approach, while the nursing staff remained responsive and clear in communication. The culinary leadership is admired as well, with Chef Abby singled out as delivering meals that feel restaurant-quality, and many guests praising the homemade aspects of the daily menu - from beef brisket to desserts - describing it as an unexpectedly high level of dining within a long-term care setting. The overall verdict from this group is that Mayfair Village is a place that makes residents feel at home and supported by a capable, attentive team.

    Yet the collection of reviews does not shy away from less favorable experiences. One account describes a more troubling visit, marking it as a nightmare in which a family felt their loved one was not being properly cared for. The narrator details specific concerns about a nurse - Kristine - who reportedly hovered in hallways, questioned whether medications were given on time, and displayed an attitude about delays. The complainant described procedural lapses around medication timing and handling, a dessert request that led to questions about food presentation, and even issues with sanitation and pest control in dining areas. They also raised broader concerns about the facility's ability to follow Medicaid guidelines and even referenced a federal investigation, which contributed to a perception of systemic problems and a lack of trust. Cramped sleeping spaces and a sense that the facility prioritizes processes over patient comfort added to the impression of a concerning environment.

    Another reviewer echoed the sentiment that no facility is perfect, but acknowledged that this particular place had offered a mix of strong care and notable shortcomings. They described a strong first impression - the central nurses' station, well-dressed and clean residents in common areas, and staff who seemed to know the patient and respond to concerns promptly. At the same time, the same account included pointed criticisms about a long-term experience with a loved one, including issues around medication administration, the handling of a feeding tube, and perceived failures in staff accountability. There were also mentions of pest issues and concerns about general cleanliness, which left the family feeling unsettled. These episodes illustrate a tension within the Mayfair Village experience: moments of outstanding care and warmth coexisting with experiences that some families found deeply troubling and unacceptable.

    Despite the strong positive themes - compassionate staff, dependable communication, hospitable leadership, and a high level of resident-focused care - the reviews collectively acknowledge that there are real, serious concerns that must be addressed. Several families speak to the overall environment as welcoming, well-maintained, and enhanced by staff who remember residents' likes and needs. Other reviews emphasize urgent improvements in specific areas such as consistent medication practices, staff attentiveness to patient safety, sanitation, and better adherence to regulatory expectations. The range of experiences - from deeply appreciative to alarmingly dissatisfied - paints a comprehensive picture of a facility that, while capable of delivering extraordinary kindness and professional care, is still navigating challenges that affect trust and satisfaction.

    In wrapping these perspectives together, it's clear that Mayfair Village Nursing Care Center has a strong core of people-centered care and a culture that many families value highly. The leadership, especially the presence of individuals like Stephanie, appears to influence a positive and welcoming atmosphere that resonates in daily interactions, vendor experiences, and resident outcomes. Yet the discordant notes in other reviews signal an urgent call for ongoing attention to clinical performance, medication management, safety protocols, and sanitation. For anyone considering Mayfair Village, the stories suggest a facility with bright spots of exceptional care and deep human connection, alongside critical areas where improvements are needed to ensure every resident's dignity, safety, and comfort are upheld consistently.

    Features

    Housing

    • 99 resident community capacity 99 resident community capacity

    Types of Care

    • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

    Amenities

    • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
    • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
    • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • John Glenn Columbus International Airport (12 miles away) John Glenn Columbus International Airport (12 miles away)
    • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
    • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
    • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

    Care Services

    • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
    • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
    • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
    • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    Mayfair Village Nursing Care in Columbus, OH is an exceptional assisted living community that offers a wide range of amenities and care services to ensure the comfort and well-being of its residents. The community features a beauty salon where residents can enjoy professional grooming services, as well as cable or satellite TV in their private rooms for entertainment. Community-operated transportation is available for easy access to nearby places of interest and appointments.

    For those interested in technology, there is a computer center equipped with high-speed internet access to facilitate connectivity. The dining room offers restaurant-style dining with delicious meals prepared by experienced chefs, and residents can also enjoy their own kitchenette if preferred. Housekeeping services are provided to maintain cleanliness and tidiness, allowing residents to fully relax and enjoy their space.

    A variety of recreational facilities are available at Mayfair Village Nursing Care, including a fitness room for exercise enthusiasts and a gaming room for some friendly competition. Outdoor spaces such as gardens provide opportunities for relaxation and fresh air. For quiet moments of leisure, a small library is available for reading enthusiasts to immerse themselves in books.

    Residents can make use of the 24-hour call system for any assistance they may need, and highly trained staff members provide round-the-clock supervision. Assistance with daily activities such as bathing, dressing, and transfers is readily available to support residents' independence. Special dietary restrictions are catered to with diabetes diet options and other specific needs addressed.

    The community also offers transportation arrangements for both non-medical purposes and doctor's appointments. Additionally, there is a wellness center that focuses on promoting mental well-being through tailored programs. Wi-Fi/high-speed internet ensures connectivity throughout the premises.

    Residents at Mayfair Village Nursing Care can enjoy an active social life through various activities organized by the community. From concierge services to fitness programs and planned day trips, there is always something exciting happening. Resident-run activities encourage engagement within the community while scheduled daily activities offer structure and variety.

    Mayfair Village Nursing Care boasts a convenient location, with numerous amenities in close proximity. There are four cafes, eight parks, 18 pharmacies, 24 physicians, 31 restaurants, one transportation service, four places of worship nearby, and two hospitals located within easy reach.

    Overall, Mayfair Village Nursing Care offers a comprehensive assisted living experience where residents can enjoy comfortable accommodations while receiving exceptional care and participating in engaging activities.

    Nearby Places of Interest

    Pharmacies

    • CVS Pharmacy (0.3 miles)
    • Marc's Stores (1.7 miles)
    • CVS Pharmacy (2.5 miles)
    • CVS Pharmacy (2.6 miles)
    • Walgreens (2.8 miles)
    • CVS Pharmacy (2.9 miles)
    • CVS Pharmacy (3.6 miles)

    Parks

    • Carriage Place Park (0.4 miles)
    • Thompson Park (2 miles)
    • Coffman Park (3.3 miles)
    • Antrim Park (3.3 miles)
    • Quarry Trails Metro Park (4.1 miles)
    • Hilliard Municipal Park (4.5 miles)
    • Whetstone Park / Park of Roses (4.5 miles)

    Places of Worship

    • Saint Brendan Catholic Church (1 miles)
    • Scioto Ridge United Methodist Church (1.3 miles)
    • St Andrew Church (2.5 miles)
    • Saint Brigid of Kildare Catholic Church (4.8 miles)

    Physicians

    • Riverside Outpatient Surgery Center (1.1 miles)
    • Forefront Dermatology Columbus, OH (1.7 miles)
    • Samantha M Kinross O D (1.9 miles)
    • Hilliard Pediatrics (2.1 miles)
    • Emerald Pediatrics (2.1 miles)
    • Orthopedic One (2.3 miles)
    • Internal Medicine Pediatrics Hilliard (2.7 miles)

    Restaurants

    • Bonefish Grill (1.1 miles)
    • The Rail (1.3 miles)
    • Scene75 Entertainment Center (1.7 miles)
    • Chick-Fil-A (1.7 miles)
    • Popeyes Louisiana Kitchen (1.8 miles)
    • BIBIBOP Asian Grill (1.8 miles)
    • Roosters (1.8 miles)

    Transportation

    • The Ohio State University Airport at Don Scott Field (OSU) (1.4 miles)

    Cafes

    • Starbucks (1.7 miles)
    • Kona Craft Kitchen (2.7 miles)
    • Tim Hortons (3.7 miles)
    • Crimson Cup (4.2 miles)

    Hospitals

    • Columbus Oncology Associates (4.5 miles)
    • Ohio Health (4.5 miles)

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