The Sanctuary At Tuttle Crossing

Pros

• The staff members at Sanctuary at Tuttle Crossing are extremely professional and helpful.
• The longevity of the staff allows residents and family members to get to know them well.
• COVID protocols are strictly followed, making it a rule-abiding place.
• The pricing is reasonable and in line with other places.
• The therapy services, including occupational, physical, and speech therapy, are a major focus and highly appreciated.
• The facility is clean and the atmosphere is warm and inviting.
• The food is good and there are various activities for residents to participate in.
• The courtyard is nicely landscaped, providing a pleasant outdoor space for residents.
• A choral group comes in to entertain the residents.
• The facility has caring staff who provide excellent therapy services.

Cons

• "If you have someone in your family that is unable to walk and has memory problems do NOT send them there."
• "Three years ago the day to day operation was taken over by a non profit. Cuts in responsible staff, bad food, lack of communication as well as management who was not knowledgeable made this place into what it is today."
• "The quality of food dropped to a zero, Staffing was cut dramatically and the wonderful staff they had there left."
• "The new staff was anything but sub par."
• "The doctor for the facility was totally inaccessible and never spoke to me, a family member, nor gave me a face-to-face assessment of my mother's health."
• "Their emergency call system was from the dark ages."
• "It consists of a long cord with a button to push at the end for help. Help sometimes took ages to arrive."
• "On October 15,2017 my mother had her lower leg turn purple and blue, cold and no pulse. All this at 5am on a Sunday... When queried as to why an ambulance was not called early in the morning her reply was 'She has a DNR'."
• "Please don't send your loved ones there, there are better places unless you just don't care..In my opinion the oversight is non-existent and IMMEDIATE correction and monitoring should be forced by the state."
• "My mom had been independent for so many years it has been a difficult transition for her to acclimate to this new structured lifestyle."

Review

Sanctuary at Tuttle Crossing is a highly regarded senior living community that has received positive feedback from both residents and their families. According to one reviewer, the staff members are professional and helpful, with many of them having long tenures at the facility. This longevity allows residents and their family members to build meaningful relationships with the staff, creating a sense of familiarity and trust. The community also adheres strictly to COVID-19 protocols, which is appreciated by residents and their families.

However, there was one concern raised regarding the orientation process for new residents. One family member felt that it was too fast-paced for their mother to fully acclimate to her new surroundings. They believe a slower pace would have been more beneficial for her in adjusting to the rhythm of daily activities and routines.

One of the standout features of Sanctuary at Tuttle Crossing is its focus on therapy services. The community offers occupational, physical, and speech therapy options for residents in need. Additionally, reviewers mention that the pricing is reasonable compared to other similar facilities. The add-on services such as the salon are also reasonably priced, making it a good value for money.

Another reviewer mentions that Sanctuary at Tuttle Crossing is a not-for-profit organization, which means it is less expensive than some other senior living communities. They observed mainly elderly women in wheelchairs during their visit but found the services provided by the facility to be good overall.

There are several reviews praising specific staff members at Sanctuary at Tuttle Crossing. One person described a nurse named Anna as "the best of the best" and a true angel. This highlights the compassionate and respectful care given by staff members.

However, not all experiences were positive. One review expressed disappointment with Sanctuary at Tuttle Crossing after changes were made three years ago when day-to-day operations were taken over by a non-profit organization called AHF (Affordable Housing Finance). The reviewer claimed that staffing was reduced, resulting in a decline in responsible staff members and the quality of food. Additionally, they felt that communication and management were lacking, with limited accessibility to doctors and subpar emergency call systems.

Another reviewer shared a similar sentiment, stating that the facility was wonderful when their mother first arrived for rehabilitation and assisted living, but it deteriorated after the non-profit takeover. They criticized the quality of food, staffing levels, and accessibility to healthcare professionals. They also recounted an incident where their mother's medical emergency was not handled promptly or appropriately.

Despite these negative experiences, there are still positive aspects of Sanctuary at Tuttle Crossing highlighted by reviewers. The community is appreciated for its smaller size, which creates a less overwhelming environment for residents. The facility is clean and well-maintained, providing a warm and inviting atmosphere for residents. The food is generally considered to be good, and efforts are made to engage residents in activities such as entertainment and outings.

In summary, Sanctuary at Tuttle Crossing has received mixed reviews from residents and their families. While some praise the professional staff, therapy services, reasonable pricing, and cleanliness of the facility, others express concerns regarding changes after the non-profit takeover. It is important for individuals considering this community to carefully weigh both positive and negative feedback before making any decisions concerning their loved ones' care.

This part of Dublin, Ohio offers a convenient and diverse range of amenities for seniors looking to relocate. In close proximity, you will find a variety of restaurants including The Rail, Popeyes Louisiana Kitchen, and Bonefish Grill for dining options. There are also cafes like Starbucks and Kona Craft Kitchen where you can enjoy a cup of coffee with friends. For medical needs, there are several physicians' offices nearby such as Emerald Pediatrics and Orthopedic One, as well as pharmacies like CVS and Walgreens for easy access to medications. Additionally, the area is home to multiple parks such as Carriage Place Park and Coffman Park, providing opportunities for outdoor activities. Places of worship like Saint Brendan Catholic Church and Scioto Ridge United Methodist Church offer spiritual fulfillment. With transportation options like The Ohio State University Airport at Don Scott Field nearby, along with hospitals such as Columbus Oncology Associates within reach, this area provides convenience and accessibility for seniors considering senior living in Dublin.

Restaurants

• The Rail (0.4 miles)
• Popeyes Louisiana Kitchen (0.5 miles)
• McDonald's (0.5 miles)
• Bonefish Grill (0.6 miles)
• Scene75 Entertainment Center (0.7 miles)
• BJ's Restaurant & Brewhouse (0.7 miles)
• Cafe Istanbul (1 miles)

Cafes

• Starbucks (0.4 miles)
• Kona Craft Kitchen (1.9 miles)
• Tim Hortons (3.2 miles)

Physicians

• Emerald Pediatrics (0.7 miles)
• Samantha M Kinross O D (0.8 miles)
• Pediatrics Ophthalmology Associates - Nationwide Children's Close to home center (1.9 miles)
• Riverside Outpatient Surgery Center (2.5 miles)
• Rainbow Pediatrics (2.7 miles)
• Hilliard Pediatrics (2.7 miles)
• Orthopedic One (2.9 miles)

Pharmacies

• CVS Pharmacy (1.3 miles)
• CVS Pharmacy (1.7 miles)
• Market District Supermarket (2.5 miles)
• Walgreens (2.7 miles)
• Marc's Stores (3.1 miles)
• CVS Pharmacy (3.2 miles)
• CVS Pharmacy (3.2 miles)

Parks

• Carriage Place Park (1.7 miles)
• Coffman Park (2 miles)
• Thompson Park (3.5 miles)
• Avery Park (3.7 miles)
• Homestead Park (3.8 miles)
• Hilliard Municipal Park (4.3 miles)
• Antrim Park (4.4 miles)

Places of Worship

• Saint Brendan Catholic Church (1.9 miles)
• Scioto Ridge United Methodist Church (2.3 miles)
• Saint Brigid of Kildare Catholic Church (3.4 miles)
• St Andrew Church (3.9 miles)

Transportation

• The Ohio State University Airport at Don Scott Field (OSU) (2.4 miles)

Hospitals

• Columbus Oncology Associates (3.1 miles)