Crown Pointe Care Center

Pros

• The staff at Crown Pointe are professional, caring, and treat residents as if they were their own family.
• Residents’ safety is a top priority, with immediate communication regarding any changes in health or circumstances.
• The facility offers a variety of activities and special events, ensuring an engaging atmosphere for residents.
• Crown Pointe provides a nice living environment with good food and opportunities for socialization among residents.
• The facility has dedicated cleaning staff who maintain a clean and safe environment for everyone.
• The community room fosters social interaction, which is important to many residents.
• Positive feedback highlights effective communication between the staff and families regarding care concerns and resident well-being.

Cons

• One family experienced a tragic incident when their son suffered a fall at the facility, resulting in broken ribs and a shoulder fracture, which ultimately led to his death; they were not notified by the staff about the fall.
• There is uncertainty regarding how hands-on the aides are with residents since they also handle housekeeping duties, leaving some families questioning the level of interaction between staff and residents.
• There are concerns from some families about the adequacy of care provided due to mixed experiences across different nursing homes, indicating that expectations may not always be met.

Review

Crown Pointe has emerged as a focal point for families seeking quality care for their loved ones, showcasing a mixture of commendations and concerns that offer valuable insights into the facility’s operations. With praise often highlighting the professionalism and dedication of the staff, many families have found solace in knowing their relatives are in caring hands. One reviewer specifically noted that the staff treats residents as if they were their own family, emphasizing the compassionate environment created by caregivers. This commitment to individualized care is reflected in how promptly the facility communicates changes regarding residents’ health status or incidents, which is crucial for family members who wish to stay informed about their loved ones.

However, not all feedback regarding healthcare facilities is positive. A tragic account from a grieving family illustrates an alarming oversight that occurred during their son’s stay at Crown Pointe. After suffering a terrible fall resulting in multiple broken ribs and a shoulder fracture, the family received no immediate communication regarding this incident—a significant breach of protocol and trust. Despite urging medical attention against staff recommendations, it was too late; six days later, the individual succumbed to his injuries. This devastating experience raises serious questions about emergency response measures within nursing homes and highlights the need for consistent and transparent communication between caregivers and families.

Contrasting with this distressing event are numerous positive reviews detailing enjoyable experiences within Crown Pointe’s vibrant community setting. Families laud its positive atmosphere where activities flourish daily, enriching residents' lives with opportunities for socialization, entertainment, and engagement. For many residents—especially those like veterans—the availability of group outings such as trips to local memorials serves not only as recreation but also enhances camaraderie among peers facing similar life circumstances.

The culinary offerings at Crown Pointe have also garnered admiration from residents and family alike. Consistently praised for providing nutritious meals that cater to diverse dietary needs, many assert that food quality is significantly better than what they have encountered at previous nursing homes. Such attention to nutritional well-being demonstrates that administrators understand healthy eating plays an integral role in maintaining overall wellness among seniors.

Another aspect highlighted by reviewers is the cleanliness and safety of Crown Pointe's environment. Residents express confidence in housekeeping protocols designed to ensure high hygienic standards throughout common areas and living quarters—a critical factor when considering health risks associated with communal living spaces. Regular cleaning routines demonstrate an ongoing commitment to creating a safe atmosphere where individuals can thrive without undue worry about infections or neglect.

Despite these glowing reviews, some potential clients expressed concerns over staff roles beyond caregiving responsibilities—specifically how aides balance caring for residents alongside housekeeping duties. Interested families seek clarity on how much personalized interaction occurs between aides and residents amid these dual obligations. These inquiries illustrate a crucial consideration for families weighing options; understanding caregiver capacity may ultimately influence decisions when choosing suitable housing arrangements for elderly loved ones.

Overall, while Crown Pointe boasts impressive service metrics featuring dedicated staff members actively involved in resident care along with varied leisure activities available on-site contributing positively toward resident satisfaction levels—it is essential to acknowledge areas needing improvement as highlighted through unfortunate incidents like that witnessed by one grieving family member who lost their son under distressing circumstances at this otherwise lauded facility.

Located in Columbus, Ohio, this area boasts a variety of healthcare options to cater to your medical needs, with several physicians, pharmacies, and hospitals within close proximity. Additionally, there are numerous dining options ranging from casual eateries like Roosters and Chick-Fil-A to more upscale restaurants such as Bonefish Grill and Cafe Istanbul. For outdoor enthusiasts, there are several parks nearby where you can enjoy nature and stay active. The presence of places of worship such as St Andrew Church and Scioto Ridge United Methodist Church provides opportunities for spiritual fulfillment. With convenient access to cafes like Crimson Cup and Starbucks, you can relax and socialize with friends over a cup of coffee. Overall, this neighborhood offers a mix of amenities that cater to seniors looking for a vibrant community with easy access to essential services.

Physicians

• Forefront Dermatology Columbus, OH (0.1 miles)
• Riverside Outpatient Surgery Center (0.8 miles)
• Ohio ENT Surgeons (1.2 miles)
• Jasonway Internal Medicine (1.5 miles)
• Columbus Eyecare Associates (1.5 miles)
• Central Ohio Primary Care (1.7 miles)
• Mid Oh Cardiology & Vascular (2.7 miles)

Pharmacies

• Marc's Stores (0.6 miles)
• CVS Pharmacy (1.3 miles)
• Walgreens (1.3 miles)
• CVS Pharmacy (1.4 miles)
• Walgreens (2.6 miles)
• CVS Pharmacy (2.6 miles)
• CVS Pharmacy (2.9 miles)

Restaurants

• BIBIBOP Asian Grill (0.7 miles)
• Roosters (0.7 miles)
• Tensuke Market (1.3 miles)
• Chick-Fil-A (2.1 miles)
• Bonefish Grill (2.7 miles)
• Black Hat (2.7 miles)
• Cafe Istanbul (2.8 miles)

Transportation

• The Ohio State University Airport at Don Scott Field (OSU) (0.8 miles)

Parks

• Carriage Place Park (1.2 miles)
• Thompson Park (1.4 miles)
• Antrim Park (1.9 miles)
• Whetstone Park / Park of Roses (3 miles)
• Quarry Trails Metro Park (4.4 miles)
• Coffman Park (4.4 miles)
• Flint Park (5.3 miles)

Places of Worship

• St Andrew Church (1.8 miles)
• Saint Brendan Catholic Church (2.2 miles)
• Scioto Ridge United Methodist Church (2.3 miles)
• Holy Name Church (5 miles)
• St Christopher Church (5.5 miles)

Cafes

• Crimson Cup (2.6 miles)
• Starbucks (3.2 miles)
• Kona Craft Kitchen (3.5 miles)
• Tim Hortons (4 miles)
• Starbucks (5.2 miles)
• Starbucks (5.5 miles)

Hospitals

• Ohio Health (3.3 miles)
• OSU Harding Hospital (5.4 miles)
• Richard M Ross Heart Hospital (5.5 miles)