Information last verified:
11900 Fairhill Road, Cleveland, OH 44120
For more information about senior living options: (844) 490-3973
The care team is described as the crown jewel of the facility. The staff are caring, attentive, and responsive. Kristen is a wonderful caregiver who provides exceptional care. The meals are tasty and the food is excellent. The facility is clean, well maintained, and comfortable. The wound care team saved lives. Case managers are amazing and communicate clearly with families. The therapists are kind, nurturing, and effective. Select Specialty Hospital Fairhill is highly recommended by many families.
The physician responsible did not attend the care plan meeting and did not return calls, leaving the family waiting. The facility appears to care more about money than patient care, with patient care described as a joke and families told lies. One reviewer says the care was the worst they’ve seen, noting lack of fitted sheets and mostly rude staff. The facility is filthy, with nurses routinely ignoring call buttons, berating patients, leaving them in agony, and wasting time on their phones. They warn that people should not send loved ones here, describing it as horrible and inhumane. Reviewers report a staff shortage and inconsistent care, with long delays for call buttons and meds, putting patients at risk. It is described as the worst place to take a family member, with nurses not checking on patients for hours and authorities being contacted. A family states their father’s medications were mishandled and vital signs were not promptly monitored, and they would not recommend the facility. Some reviews accuse management of being poor and doctors negligent, with patients treated as profit rather than people. A mom describes turning delays, meds not given on time, charted refusals, and wound-care mismanagement, leaving wounds exposed and the patient in pain.Select Specialty Hospital-Cleveland is best suited for medically complex patients who need long-term, highly coordinated care, particularly those requiring aggressive rehabilitation, robust wound care, and multi-disciplinary physician involvement as part of an extended recovery. The setting functions as a high-intensity LTAC, where daily therapies, round-the-clock nursing attention, and specialized consultants can drive meaningful progress for people coming off serious events, heart failure, surgical complications, tracheostomy weaning, or major wounds. When the care plan is executed by a cohesive team, patients repeatedly show striking gains: mobility returns, swallowing improves, and the ability to participate in therapy moves from tentative to tangible. Yet this potential is unevenly realized; the experience can hinge on which unit and which shift is on duty, creating a variable bedside atmosphere that can swing from exceptionally capable to frustratingly inconsistent.
Families should also be aware of who may want to consider alternatives. If predictable responsiveness and consistently respectful bedside care are non-negotiable, explore other options or insist on very concrete guarantees before admission. Those whose loved ones require routine, low-friction care or who cannot tolerate prolonged, opaque communication should scrutinize leadership accessibility and the facility’s track record for follow-through. For patients with relatively straightforward post-acute needs, a traditional acute rehab setting or a less intensive skilled-nursing environment may offer steadier staffing and clearer daily routines. In short, this community rewards decisiveness and advocacy: demand timely physician rounds, aggressive wound and rehab plans, and transparent updates, or risk a disjointed experience.
The strongest positives address core clinical needs: wound care expertise, dedicated therapists, and case-management that can keep a complex plan on track. Several residents and families praise wound-care teams, respiratory therapists, and the therapists who drive practical gains in mobility, swallowing, and independence. When the care teams collaborate well, meetings where nurses, PT/OT, speech therapy, and social work align on goals, the progress can be powerful, and the patient emerges with real improvement. Case managers are repeatedly highlighted as anchors, translating medical plans into attainable daily steps and serving as the family’s advocate. In many accounts, the care environment feels human-scale in a way that helps patients endure long recoveries. These strengths matter most for patients facing multi-week, multi-disciplinary rehab where momentum is essential to outcomes.
However, the most persistent and troubling concerns revolve around staffing consistency and responsiveness. A substantial portion of reviews describe delays in answering call bells, missed turns or repositioning for wounds, and medication administration gaps; some families report nurses who appeared overwhelmed, inattentive, or distracted. Cleanliness and basic daily care can vary by shift, with several accounts calling out bed sheets, room upkeep, and supply shortages. The most alarming narratives involve neglectful responses, patients left in distress, and communications that fail to come through in a timely or respectful manner. These experiences are not universal, but the frequency and magnitude in many reviews signal a real risk: outcomes can depend heavily on which team members are on duty and how well leadership coordinates staffing, training, and accountability on the floor.
Given that spectrum, it is essential to approach admission with a concrete plan: request direct conversations with the wound-care team and therapy leads, insist on a clearly written plan of care with measurable milestones, and ask to meet the on-duty administrator or charge nurse who will oversee the unit. Probe staffing ratios, turn-time standards, and the process for medication administration and escalation when concerns arise. Seek recent patient references across the unit that matches the specific needs of the loved one, and verify access to an active family portal or real-time updates from the case manager. Finally, verify the facility’s escalation pathways, who to contact, how quickly concerns are escalated, and what guarantees exist around response times. This is the kind of due diligence that makes the difference between a life-changing recovery and an unsatisfactory stay.
In the end, Select Specialty Hospital-Cleveland delivers transformative potential for those with complex medical needs who can be paired with a cohesive, well-led care team. When wound care is decisive, when rehabilitation is aggressive, and when family members receive consistent, transparent communication, the results can be extraordinary. Yet the same facility also carries a real risk of suboptimal experience if staffing is stretched, if call lights go unanswered, or if leadership gaps leave families waiting for answers. For families weighing this option, the prudent conclusion is anchored in two questions: can the team assure reliable, high-quality bedside care across shifts, and will the patient’s plan be driven by a tightly coordinated, transparent process? If the answers are yes, this community can be a life-changing bridge to independence. If uncertainty persists, explore alternatives that offer more consistent staffing and steadier day-to-day reliability, and insist on concrete commitments before placing a loved one here.
40 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Cleveland-Hopkins International (14 miles away)
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The Select Specialty Hospital-Cleveland in Cleveland, OH is an assisted living community that offers a wide range of amenities and care services to ensure the comfort and well-being of its residents. The community provides a fully furnished and well-maintained environment for its residents, with amenities such as cable or satellite TV, Wi-Fi/high-speed internet, and housekeeping services.
The dining options at Select Specialty Hospital-Cleveland are exceptional, with a restaurant-style dining room where residents can enjoy delicious meals prepared by the staff. Special dietary restrictions can also be accommodated to meet the specific needs of each resident.
The community offers various activities to keep residents engaged and entertained. Resident-run activities and scheduled daily activities are available for individuals to participate in and socialize with others. A small library is provided for those who enjoy reading, while outdoor spaces such as a garden offer opportunities for relaxation and enjoyment of nature.
Care services at Select Specialty Hospital-Cleveland include 24-hour supervision to ensure the safety of residents, assistance with activities of daily living such as bathing and dressing, as well as assistance with transfers. The staff also provides medication management and follows a diabetes diet for those who require it. A mental wellness program is offered to support the emotional well-being of residents.
Select Specialty Hospital-Cleveland is conveniently located near various amenities in the surrounding area. With three cafes, two parks, 21 pharmacies, seven physicians, 18 restaurants nearby, there are plenty of options for dining out or engaging in recreational activities. Transportation options are also available nearby for easy access to other destinations.
Overall, Select Specialty Hospital-Cleveland is an assisted living community that prioritizes the comfort, care, and happiness of its residents. With its comprehensive amenities, fulfilling activities, and convenient location near essential services in Cleveland, OH, it offers a welcoming and supportive environment for older adults seeking assisted living services.
Select Specialty Hospital-Cleveland is located at 11900 Fairhill Road, Cleveland, OH 44120 in Cuyahoga County, Ohio
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