Saint Luke's Manor

Pros

• The place is very clean and quiet.
• The facility is beautiful.
• The staff are friendly and helpful.
• Old St. Luke's Hospital was renovated into beautiful one- and two-bedroom apartments.
• St Luke's offers a wonderful space for gatherings and entertainment, with a festive atmosphere.
• The apartments are nice, with ample rooms, secure entries, and ample parking.

Cons

• The parking area experiences frequent car break-ins due to a lack of security and non-working cameras.
• Parking lot lighting is terrible, leaving vehicles and residents vulnerable to vandalism.
• A resident's car has been broken into and vandalized seven times in ten years, with others also affected.
• The on-site manager is described as impolite and nasty, with numerous complaints about this person.
• Some staff treat residents and potential residents with disrespect and a negative attitude.
• There is a need for more lights in parking areas, indicating insufficient security.

Review

Saint Luke's Manor sits on a storied site that used to be Old St. Luke's Hospital, and many reviewers remark on how beautifully the transformation into an independent senior living community has been carried out. The building and grounds are repeatedly described as clean, quiet, and well updated, with residents and family members noting attractive one- and two-bedroom apartments, ample living space, secure entry points, and well-kept grounds. Several reviewers emphasize how pleased they are with the overall appearance and feel of the place, describing it as a "beautiful" residence with a calm, respectable atmosphere that makes it easy to picture a comfortable home for an aging loved one. The renovations and conversions are often highlighted as a successful reimagining of a historic site into a modern living environment for seniors.

A core theme across many comments is the contrast between the facility's physical appeal and concerns about security. On the positive side, visitors frequently remark on the clean, well-kept interiors and the sense that the complex is a safe, inviting place to be. Residents talk about secure entries and ample parking, and some gratefully note the peaceful, clean surroundings that accompany independent senior living. However, a number of reviews dwell on troubling issues related to car security in the parking areas. Reports range from cars being broken into to outright vandalism, with one family member recounting that their mother's car has been broken into or vandalized seven times over roughly a decade. Complaints specifically call out terrible lighting in the parking lot and nonfunctional cameras, and there is a persistent call for more visible or effective security measures and on-site security personnel. These notes give a mixed impression: the property itself is praised, but safety in the parking and a sense of protection at night leave some residents anxious.

The experience with staff and management is another area of varied feedback. Some reviewers describe staff and managers as friendly, helpful, and patient, with many praising polite people and a welcoming atmosphere. Others recount negative interactions, including a manager who was described as impolite or nasty, and multiple residents mention complaints about how some staff treat residents or prospective tenants. A common thread is that the quality of customer service can feel uneven depending on who you encounter, which affects overall satisfaction. This mix of experiences underscores how important consistent, respectful service is to residents and their families in a senior living community.

In terms of daily life and amenities, Saint Luke's Manor earns a lot of positive notes. Reviewers frequently describe the facility as "nice and clean," "quiet," and "well maintained," with updated interiors and ample space that make it comfortable for everyday living. The property's sense of community also emerges through mentions of gathering spaces and organized activities. One reviewer highlights a festive atmosphere with weekly entertainment and a variety of group events, while another points to a social environment that includes opportunities for games and shared activities. The presence of trees, well-kept grounds, and a focus on community events helps create a sense of belonging that many families value when choosing an independent living option for an elderly relative.

The historical and cultural context of the site adds another layer to the perspectives shared. Several reviewers reference the hospital-to-apartment transformation with a sense of nostalgia and appreciation, noting how the makeover preserves a connection to the site's broader history. There are personal reminiscences - some from people who attended nursing school there or visited as children - that give the place a feeling of continuity and local familiarity beyond standard apartment living. This backdrop contributes to a sense of place: residents not only inhabit a well-kept building but also become part of a longer community story tied to the building's past.

Overall, the sentiment toward Saint Luke's Manor seems broadly positive with specific cautions. Many reviewers would readily recommend the community to others, praising the clean, secure-feeling environment, the beauty of the apartments, and the strong sense of community and activity options. At the same time, security concerns - especially around parking lot lighting, camera functionality, and the absence of visible security personnel - are not dismissed. Prospective residents and families are encouraged to weigh the obvious quality of the living spaces and the supportive, social atmosphere against the need for improved parking lot security and more consistent, respectful customer service. For those who prioritize a well-maintained, aesthetically pleasing living space with an active senior community, Saint Luke's Manor presents a compelling option, provided that security measures and staff responsiveness continue to strengthen over time.

This area of Cleveland, Ohio boasts a variety of amenities that cater to the needs of seniors. With several hospitals nearby such as Cleveland Clinic Children's Hospital Rehabilitation Center and St. Vincent Charity Medical Center, residents have access to top-notch medical care. Additionally, there are numerous pharmacies and physicians' offices in close proximity for convenient healthcare services. The abundance of parks like Coventry PEACE Park and Wendy Moore Memorial Park provide opportunities for outdoor recreation and relaxation. In terms of dining options, there are a mix of fast food restaurants like Burger King and McDonald's as well as sit-down establishments like Academy Tavern and bd's Mongolian Grill. For those who enjoy coffee, there are several Starbucks locations in the area along with cafes like Lekko Coffee and Rising Star Coffee Roasters to socialize with friends. Transportation options including the Greyhound Station and Cleveland Burke Lakefront Airport make it easy to travel locally or afar. Places of worship such as South Euclid United Church of Christ and St. Rocco's Church offer spiritual fulfillment for those seeking community connections. Overall, this neighborhood provides a balanced mix of healthcare resources, recreational activities, dining options, transportation access, religious establishments, and entertainment venues making it an ideal location for senior living in Cleveland.

Hospitals

• Cleveland Clinic Children's Hospital Rehabilitation Center (0.2 miles)
• Cleveland Clinic - W.O. Walker Center (1.3 miles)
• Louis Stokes Cleveland VA Medical Center (2 miles)
• St Vincent Charity Medical Center (3.5 miles)
• Trauma ICU (5 miles)
• Cleveland Clinic - Lutheran Hospital (5.2 miles)
• University Hospitals Ahuja Medical Center (6.2 miles)

Restaurants

• Academy Tavern (0.7 miles)
• Burger King (1.7 miles)
• McDonald's (1.8 miles)
• bd's Mongolian Grill (2.1 miles)
• New Heights Grill (2.3 miles)
• Boss Dog Brewing Co. (2.4 miles)
• McDonald's (3 miles)

Pharmacies

• CVS Pharmacy (0.9 miles)
• Rite Aid (1.5 miles)
• CVS Pharmacy (1.9 miles)
• Marc's Stores (2.2 miles)
• CVS Pharmacy (2.4 miles)
• Walgreens (2.7 miles)
• CVS Pharmacy (2.8 miles)

Physicians

• Cleveland Clinic - Taussig Cancer Center (1.3 miles)
• Cleveland Clinic - Cole Eye Institute (1.4 miles)
• Cleveland Clinic R Building - Cleveland Clinic Children's Outpatient Center (1.6 miles)
• Cleveland Clinic - Mellen Center (1.7 miles)
• Cleveland Clinic Severance Medical Arts (3.7 miles)
• Senders Pediatrics (4.7 miles)
• University Suburban Health Center (5 miles)

Parks

• Coventry PEACE Park (2.1 miles)
• The Cleveland Mall (4.7 miles)
• Willard Park (4.7 miles)
• Voinovich Bicentennial Park (5 miles)
• Wendy Moore Memorial Park (5.8 miles)
• Edgewater Park (6.3 miles)
• Anderson Field (6.3 miles)

Cafes

• Starbucks (3.7 miles)
• Starbucks (4.1 miles)
• Starbucks (4.7 miles)
• Starbucks (4.7 miles)
• Starbucks (4.8 miles)
• Lekko Coffee (5.3 miles)
• Rising Star Coffee Roasters (5.4 miles)

Transportation

• Greyhound Station (4.1 miles)
• Cleveland Burke Lakefront Airport (4.7 miles)

Places of Worship

• South Euclid United Church of Christ (5.3 miles)
• St. Rocco's Church (5.3 miles)
• Messiah Luth Church of Lyndhurst (6.3 miles)

Theaters

• Cinemark At Valley View And Xd (6 miles)