Saint Luke's Manor in Cleveland, OH

Pros

• Saint Luke's Manor is described as an ideal independent senior living facility, with families highly recommending it to others.
• The facility is consistently praised for being clean, quiet, and well-kept.
• The staff are noted as friendly, patient, and helpful toward residents.
• The property has been beautifully renovated from Old St. Luke's Hospital into attractive one- and two-bedroom apartments.
• The grounds and entryways are secure and well-maintained, with ample parking.
• The community offers gatherings and entertainment that create a festive atmosphere.
• The overall experience is described as beautiful and inviting.
• Families and residents would strongly recommend Saint Luke's Manor to others seeking senior living.

Cons

• Car vandalism and car theft are at an all-time high.
• There is no security; cars are getting broken into, which has become a problem for the company.
• In ten years, her car has been broken into seven times and vandalized.
• Other residents' cars have been vandalized or broken into several times.
• The lighting in the parking lot is terrible and there is no security; the cameras don't work.
• The manager was very impolite and nasty.
• There have been numerous complaints about the same person.
• The staff's treatment of residents and prospective residents is unacceptable.

Review

Saint Luke's Manor in Cleveland is best suited for independent seniors who want a clean, quiet, maintenance-free environment with a social heartbeat and the convenience of updated one- and two-bedroom apartments. The property's transformation from Old St. Luke's Hospital into a polished, walkable campus provides a pleasant, home-like setting with secure entries and ample parking. For residents who value a built-in social calendar - weekly gatherings, entertainment, and the chance to stroll through well-tended grounds - this community delivers a tangible sense of belonging without the demands of daily caregiving.

Those considering alternatives should note a clear caveat: Saint Luke's Manor is not ideal for residents who require assisted living or memory care, and it may not meet the security expectations of every family member who prioritizes surveillance and incident-free parking. Multiple reviews flag car vandalism and break-ins, with reports of poor lighting and cameras that do not always function. The lack of a visible security presence at the parking area is a recurring concern, and some prospective residents will rightly want to see concrete improvements before feeling confident about long-term safety. Additionally, some experiences with on-site staff - particularly a manager who was described as impolite or unfriendly - signal that consistency in customer service cannot be guaranteed.

The strongest positives center on the living environment itself. The apartments are described as "beautiful," well-maintained, and thoughtfully laid out, with ample space and secure entry points. The campus atmosphere supports social interaction rather than isolation, and the surrounding grounds - trees, well-kept sidewalks, and on-site amenities - contribute to a sense of pride in residence. The staff, when viewed through the lens of many residents, comes across as friendly and helpful, and the community's event calendar offers meaningful engagement that helps residents and guests feel connected. For independent seniors who prefer a livable, aesthetically pleasing backdrop to daily life, these attributes can substantially offset day-to-day concerns about maintenance and chores.

However, the cons are not easily dismissed. Recurring incidents of car vandalism and break-ins, coupled with inconsistent lighting and unreliable security cameras, create real, ongoing risk for residents who rely on personal vehicles and on-site assurances of safety. When a park?ing lot feels inadequately lit and cameras fail to deter mischief, the peace of mind that families expect from independent living is challenged. Pair that with reports of variable staff interactions and at least one documented instance of perceived rudeness from management, and some residents will question whether the overall climate is consistently respectful and responsive. These factors do not merely threaten comfort; they touch on fundamental decisions about risk tolerance and daily reassurance.

In the end, Saint Luke's Manor delivers tangible value for a specific profile: independent seniors who prize a clean, well-kept, apartment-focused community with built-in social opportunities and convenient access to surrounding Cleveland amenities. The pleasant interiors and lively community life are meaningful positives that can outweigh less-urgent security concerns for residents who are comfortable managing some risk and who do not need round-the-clock assistance. For families and potential residents who insist on robust, verifiable security, reliable lighting, and uniformly exemplary service, alternatives with stronger campus security protocols and more consistent front-desk responsiveness should be pursued. A candid tour should address current security upgrades, the status of parking-area lighting, and the reliability of cameras, as well as staff training and the manager's accessibility.

Ultimately, the decision hinges on risk tolerance and priorities. If social vitality, architectural polish, and maintenance-free living are at the top of the list, Saint Luke's Manor stands out as a compelling option in Cleveland's independent-living landscape. If security continuity and consistently respectful, proactive management are non-negotiable, families should compare competing communities that explicitly demonstrate improvements in patrol presence, lighting, camera uptime, and customer service. Conduct a thorough night-time walk-through of the parking areas, speak with multiple residents about their daily experiences, and press for concrete responses on safety upgrades before deciding.

This area of Cleveland, Ohio boasts a variety of amenities that cater to the needs of seniors. With several hospitals nearby such as Cleveland Clinic Children's Hospital Rehabilitation Center and St. Vincent Charity Medical Center, residents have access to top-notch medical care. Additionally, there are numerous pharmacies and physicians' offices in close proximity for convenient healthcare services. The abundance of parks like Coventry PEACE Park and Wendy Moore Memorial Park provide opportunities for outdoor recreation and relaxation. In terms of dining options, there are a mix of fast food restaurants like Burger King and McDonald's as well as sit-down establishments like Academy Tavern and bd's Mongolian Grill. For those who enjoy coffee, there are several Starbucks locations in the area along with cafes like Lekko Coffee and Rising Star Coffee Roasters to socialize with friends. Transportation options including the Greyhound Station and Cleveland Burke Lakefront Airport make it easy to travel locally or afar. Places of worship such as South Euclid United Church of Christ and St. Rocco's Church offer spiritual fulfillment for those seeking community connections. Overall, this neighborhood provides a balanced mix of healthcare resources, recreational activities, dining options, transportation access, religious establishments, and entertainment venues making it an ideal location for senior living in Cleveland.

Hospitals

• Cleveland Clinic Children's Hospital Rehabilitation Center (0.2 miles)
• Cleveland Clinic - W.O. Walker Center (1.3 miles)
• Louis Stokes Cleveland VA Medical Center (2 miles)
• St Vincent Charity Medical Center (3.5 miles)
• Trauma ICU (5 miles)
• Cleveland Clinic - Lutheran Hospital (5.2 miles)
• University Hospitals Ahuja Medical Center (6.2 miles)

Restaurants

• Academy Tavern (0.7 miles)
• Burger King (1.7 miles)
• McDonald's (1.8 miles)
• bd's Mongolian Grill (2.1 miles)
• New Heights Grill (2.3 miles)
• Boss Dog Brewing Co. (2.4 miles)
• McDonald's (3 miles)

Pharmacies

• CVS Pharmacy (0.9 miles)
• Rite Aid (1.5 miles)
• CVS Pharmacy (1.9 miles)
• Marc's Stores (2.2 miles)
• CVS Pharmacy (2.4 miles)
• Walgreens (2.7 miles)
• CVS Pharmacy (2.8 miles)

Physicians

• Cleveland Clinic - Taussig Cancer Center (1.3 miles)
• Cleveland Clinic - Cole Eye Institute (1.4 miles)
• Cleveland Clinic R Building - Cleveland Clinic Children's Outpatient Center (1.6 miles)
• Cleveland Clinic - Mellen Center (1.7 miles)
• Cleveland Clinic Severance Medical Arts (3.7 miles)
• Senders Pediatrics (4.7 miles)
• University Suburban Health Center (5 miles)

Parks

• Coventry PEACE Park (2.1 miles)
• The Cleveland Mall (4.7 miles)
• Willard Park (4.7 miles)
• Voinovich Bicentennial Park (5 miles)
• Wendy Moore Memorial Park (5.8 miles)
• Edgewater Park (6.3 miles)
• Anderson Field (6.3 miles)

Cafes

• Starbucks (3.7 miles)
• Starbucks (4.1 miles)
• Starbucks (4.7 miles)
• Starbucks (4.7 miles)
• Starbucks (4.8 miles)
• Lekko Coffee (5.3 miles)
• Rising Star Coffee Roasters (5.4 miles)

Transportation

• Greyhound Station (4.1 miles)
• Cleveland Burke Lakefront Airport (4.7 miles)

Places of Worship

• South Euclid United Church of Christ (5.3 miles)
• St. Rocco's Church (5.3 miles)
• Messiah Luth Church of Lyndhurst (6.3 miles)

Theaters

• Cinemark At Valley View And Xd (6 miles)