Rocky River Healthcare Of Westpark in Cleveland, OH

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Rocky River Healthcare Of Westpark Rocky River Healthcare Of Westpark Rocky River Healthcare Of Westpark Rocky River Healthcare Of Westpark

Rocky River Healthcare Of Westpark in Cleveland, OH

Rocky River Healthcare Of Westpark is a nursing home community in Cleveland, OH.

Information last verified:

4650 Rocky River Drive, Cleveland, OH 44135

For more information about senior living options: (866) 208-4318

3.6 from 37 reviews
5 stars
19
4 stars
5
3 stars
2
2 stars
2
1 stars
9

Overall Review of Rocky River Healthcare Of Westpark

common 19 reviews mention this

Staff warmth and responsiveness stand out

Many residents and visitors describe staff who are welcoming and genuinely helpful.

A large share of reviews mention being greeted well, meeting staff with a friendly attitude, and feeling supported during visits. Several people also say nursing and day-to-day help felt beyond expectations, including specific praise for therapy staff and leadership involvement. Even among mixed experiences, some reviewers still point to at least a handful of staff members they felt were caring and supportive.

differentiator 3 reviews mention this

Skilled nursing and medication care

Reviews reference hands-on nursing support, including medication handling and assistance requests.

Some reviews connect care to nursing involvement and medication delivery, including help with medications and how staff responded around specific medical needs. One reviewer describes medication being cut without desired follow-through, while another recounts complications and gaps during medication administration and related care tasks. Together, these comments emphasize that nursing support is central to the experience, for better or worse.

common 3 reviews mention this

Therapy and structured groups

Residents and visitors mention therapy support and participation in structured programs.

Multiple reviews highlight therapy as a positive part of the stay, including specific praise for therapy staff. Others describe physical therapy available through the facility and note the ability to attend an IOP group from the community. These comments suggest that rehabilitation and structured programming show up in day-to-day life, at least for some residents.

caveat 9 reviews mention this

Staffing gaps and unmet care requests

Several reviews criticize staffing and response times for care and medication needs.

A recurring complaint is that help was slow or not provided when requested, including long waits after call button use and difficulties getting phones answered for major concerns. Multiple reviews also describe being ignored during times when medical attention or medication support was needed. Other accounts add frustration about understaffing and a lack of consistent follow-through, even when some nurses were described as competent.

caveat 5 reviews mention this

Facility cleanliness is not consistent

Reviews describe both a clean, organized facility and serious cleanliness problems.

On the positive side, some reviewers say the facility is clean, well appointed, and organized, and note improvements they could see during a visit. On the negative side, other reviews describe issues like bugs, stains, and rooms or equipment that were not in working order. The difference between these accounts suggests cleanliness and upkeep may vary by unit or period.

How we summarize

Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes become a section.

Features

Housing

  • 70 resident community capacity 70 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing Facility

Amenities

  • Air-conditioning Air-conditioning
  • Beauty salon Beauty salon
  • Cable or satellite TV Cable or satellite TV
  • Computer center Computer center
  • Dining room Dining room
  • Fitness room Fitness room
  • Fully furnished Fully furnished
  • Gaming room Gaming room
  • Garden Garden
  • Housekeeping services Housekeeping services
  • Kitchenette Kitchenette
  • Move-in coordination Move-in coordination
  • Outdoor space Outdoor space
  • Private bathrooms Private bathrooms
  • Restaurant-style dining Restaurant-style dining
  • Small library Small library
  • Telephone Telephone
  • Wellness center Wellness center
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet available

Transportation

  • Cleveland-Hopkins International (2 miles away) Cleveland-Hopkins International (2 miles away)
  • Community operated transportation Community operated transportation
  • Transportation arrangement Transportation arrangement
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)
  • Transportation to doctors appointments Transportation to doctors appointments

Care Services

  • 12-16 hour nursing 12-16 hour nursing
  • 24-hour call system 24-hour call system
  • 24-hour supervision 24-hour supervision
  • Activities of daily living assistance Activities of daily living assistance
  • Assistance with bathing Assistance with bathing
  • Assistance with dressing Assistance with dressing
  • Assistance with transfers Assistance with transfers
  • Diabetes diet Diabetes diet
  • Meal preparation and service Meal preparation and service
  • Medication management Medication management
  • Mental wellness program Mental wellness program
  • Special dietary restrictions Special dietary restrictions

Dining

  • Diabetes diet Diabetes diet
  • Special dietary restrictions Special dietary restrictions

Activities

  • Community-sponsored activities Community-sponsored activities
  • Concierge services Concierge services
  • Fitness programs Fitness programs
  • Planned day trips Planned day trips
  • Resident-run activities Resident-run activities
  • Scheduled daily activities Scheduled daily activities

Nearby Places of Interest

Transportation

  • Hertz Rent A Car (0.7 miles)
  • National Car Rental (0.7 miles)
  • Cleveland Rental Car Center (0.7 miles)
  • Cleveland-Hopkins International Airport (CLE) (1.3 miles)
  • American Airlines Ticket Counter (1.3 miles)
  • United Airlines Ticket Counter (1.4 miles)
  • Concourse B (1.4 miles)

Hospitals

  • CCF Fairview Hospital (1.5 miles)
  • Cleveland Clinic - Fairview Hospital (1.5 miles)
  • St John Medical Center (6.1 miles)

Pharmacies

  • Marc's Stores (1.6 miles)
  • Walgreens (1.6 miles)
  • Marc's Stores (2 miles)
  • Marc's Stores (2.6 miles)
  • Walgreens (2.7 miles)
  • CVS Pharmacy (2.8 miles)
  • MetroHealth Parma Medical Center - Pharmacy (3.2 miles)

Parks

  • Bain Park (1.8 miles)
  • Bohlken Park (2.4 miles)
  • Metroparks Rocky River Reservation North (2.8 miles)
  • Tri-City Park (2.9 miles)
  • Niagara Park (2.9 miles)
  • Rocky River Reservation (3.3 miles)
  • Cleveland Metroparks - Big Creek Reservation (4 miles)

Cafes

  • Panera Bread (2.6 miles)
  • Starbucks (2.6 miles)
  • Rising Star Coffee Roasters (4 miles)
  • Starbucks (4.1 miles)
  • Starbucks (4.7 miles)
  • Starbucks (5.1 miles)
  • Starbucks (5.5 miles)

Physicians

  • Cuyahoga County Board of Health (2.6 miles)
  • Southwest Family Physicians (4 miles)
  • Premier Physicians (4.3 miles)
  • Ent Allergy Health (4.3 miles)
  • Orthopedic Associates Westlake (4.5 miles)
  • North; Shore Gastroenterology & Endoscopy Center (5.1 miles)
  • Bay Dental Offices (6 miles)

Restaurants

  • Joe's Deli & Restaurant (3 miles)
  • Fat Heads Brewery & Saloon (3.5 miles)
  • Barrio (3.5 miles)
  • Ferris Deli & Restaurant (3.6 miles)
  • Mitchell's Ice Cream (3.6 miles)
  • Wine Bar Rocky River (3.7 miles)
  • First Watch (3.7 miles)

Places of Worship

  • St Ignatius of Antioch Church (4.5 miles)
  • Jehovah's Witnesses (6 miles)

Frequently Asked Questions

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