Rocky River Gardens Rehab And Nursing Center

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  • Interior

    A spacious and comfortable waiting room with various seating options and warm lighting.

  • Decor

    A cozy waiting area featuring comfortable seating and soft lighting, ideal for relaxation.

  • Living Room

    A cozy living room featuring a brick fireplace, skylights, and comfortable seating.

  • Bedroom

    A neatly arranged hospital room with a single bed, a chair, and a bedside drawer.

  • Lighting

    A bright and clean room with a polished floor.

  • Artwork

    A long, well-lit hallway adorned with various pieces of artwork on the walls.

  • Exercise Equipment

    A spacious hospital rehabilitation room equipped with exercise machines.

  • Office

    A welcoming reception area featuring health-related signage and floral decorations.

  • Waiting Area

    A modern office interior featuring a waiting area with couches and a desk.

  • Gym

    A spacious indoor gym area featuring various exercise equipment, including a treadmill and stationary bike.

  • Healthcare

    A spacious rehabilitation room equipped with exercise machines and therapy facilities.

  • Rehabilitation

    A supportive therapy session featuring a team of professionals assisting a patient in rehabilitation.

Rocky River Gardens Rehab And Nursing Center

4102 Rocky River Drive, Cleveland, OH 44135

For more information about senior living options: (844) 490-3973

2.8 from 41 reviews
5 stars
15
4 stars
4
3 stars
0
2 stars
0
1 stars
22

Skilled Nursing Facility

Overall Review of Rocky River Gardens Rehab And Nursing Center

Pros

  • pro The nurses and therapists are excellent.
  • pro The therapists are amazing, sweet as pie, and very helpful.
  • pro The physical therapy department is exceptional and helps patients walk again.
  • pro The therapy/rehab rooms are extremely clean, with helpful nurses.
  • pro The staff are very friendly and easy to work with, keeping patients well informed about care.
  • pro Rocky River Gardens Rehab Center was a very nice place with pleasant, well-trained staff who made exercising enjoyable.

Cons

  • pro The facility is infested with bed bugs and roaches, with little to no effective remediation.
  • pro It is an old, poorly maintained building where wallpaper peels, doors are damaged, and residents' belongings aren't returned from laundry.
  • pro There is a lack of leadership and overall care is not provided.
  • pro The business office seems more focused on money than on patient care.
  • pro The place is dirty with bed bugs throughout and chairs wrapped in plastic due to pests.
  • pro The staff are often understaffed, unprofessional, and poorly organized; hygiene practices are inconsistent.
  • pro Medication management is unreliable, with missed doses.
  • pro There are claims of dishonesty or theft by staff and inappropriate guardianship efforts.
  • pro Elevators frequently malfunction, phones and TVs don't work reliably, and the food is poor.

Review

The collection of notes about Rocky River Gardens Rehab Center presents a picture that is at once hopeful and troubling, with long-term residents and families recounting strongly positive therapy experiences on one hand, and alarming concerns about cleanliness, safety, and leadership on the other. Several reviewers emphasize that the people - especially the nurses, therapists, and aides - are the bright spots: professional, compassionate, and dedicated to helping patients recover. A number of writers single out the therapy staff as the strongest asset, praising individual therapists by name and describing how they helped patients relearn daily activities, regain mobility, and restore confidence after injuries or illnesses. In contrast, other reviews highlight serious flaws in administration, maintenance, and overall facility management that can overshadow the good care delivered by frontline staff.

Infestation and hygiene emerge as a dominant theme in many accounts. Multiple reviewers allege bed bugs and roaches, sometimes calling the problem "major" or "infested" and expressing fear that the facility is not tackling it adequately. Some describe the environment as dirty, with damaged doors, peeling wallpaper, malfunctioning sinks and toilets, and chairs wrapped in plastic bags as a temporary and unsatisfactory solution. There are also complaints that residents' belongings disappear or do not make it back from laundry, contributing to a sense of disorganization and neglect. A recurring thread is the perception that pest issues are known by leadership but not addressed in a timely or thorough manner, which fuels anxiety among families and patients about safety and dignity of care.

Staffing and leadership are another area of divided opinion. On one side, several reviewers lament under-staffing and inconsistent communication, with reports of residents who are not changed regularly, medications mishandled, and phones or TVs that don't work reliably. Some critics accuse the administration and business office of prioritizing money over patient welfare, and they call for more proactive leadership and accountability. On the other side, many accounts praise the nursing staff and frontline workers as caring and capable, with notes of appreciation for the attention they give to patients' day-to-day comfort and recovery. A few reviewers even point to specific positive interactions with people in leadership roles, while others describe a culture that feels chaotic or uncoordinated, leaving families uncertain about whom to trust.

Therapy and rehabilitation experiences receive particularly divergent treatment in the reviews. The positive notes celebrate the rehabilitation teams as highly effective and engaging, with many patients expressing gratitude for progress and progress-driven care. Specific therapists are remembered fondly for their patience and skill, and some patients say they would recommend the rehab program to others. Conversely, several reviews raise concerns that the quality of care varies by department or staff member, with some mentioning missed medications, lapses in monitoring, and inconsistent follow-through on treatment plans. This split atmosphere - exceptional progress and empathy in some cases, coupled with gaps in basic care and safety in others - paints a nuanced picture of a facility that can deliver excellent therapy while struggling with systemic issues.

Medication management and infection control appear as a smaller but still notable thread of worry. A few reviewers report concrete problems, such as missing or delayed medication administration and an infection medication supply running short, which can have serious consequences for patients who depend on timely treatment. These anecdotes contribute to a broader sense that clinical oversight and accountability aren't always reliable, even as many patients benefit from skilled therapeutic interventions. The juxtaposition of highly effective, compassionate therapy with sporadic lapses in medication and infection control underscores the complexity of running a rehab center that can be both a source of measurable improvement and a source of significant stress for families.

Despite the challenges voiced by some reviewers, there are genuine testimonials to meaningful outcomes and positive experiences. Several accounts describe individuals who came in for specific injuries or surgeries and left with better mobility, a stronger ability to perform daily tasks, or renewed confidence in daily life. In these stories, the therapy environment - especially the rooms and spaces dedicated to rehab - feels well-organized and conducive to progress. A recurring sentiment among these voices is gratitude for the chance to regain independence and for staff who made the journey feel personalized, attentive, and hopeful. These positive experiences stand in stark contrast to the more negative remarks about pests, maintenance, or administration, illustrating the dual nature of this facility's reputation.

In sum, the reviews present a facility that can be a powerful engine for rehabilitation when staffed by committed professionals who deliver consistent, patient-centered therapy. Yet the same facility is described by many as plagued by significant systemic problems: pests and cleanliness concerns, maintenance deficiencies, under- or miscommunication, and leadership challenges that undermine resident safety and satisfaction. The voices offer a clear reminder that the quality of care at this center may depend heavily on the specific team and shift, the current state of building maintenance, and the effectiveness of the facility's administrative processes at any given time. For anyone considering admission, the prevailing advice is to weigh the strong therapy outcomes and compassionate frontline staff against the documented concerns about environment, administration, and consistency of care - and to seek up-to-date information on pest control, facility maintenance, and medication management before deciding.

Features

Housing

  • 140 resident community capacity 140 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Cleveland-Hopkins International (3 miles away) Cleveland-Hopkins International (3 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Rocky River Gardens Rehab and Nursing Center is a premier assisted living community located in Cleveland, OH. Our facility offers a range of amenities and care services designed to enhance the quality of life for our residents.

Our residents can take advantage of our on-site beauty salon, where they can indulge in various hair and beauty treatments. We also provide cable or satellite TV in each resident's room for their entertainment needs. In addition, our community operates transportation services for residents who need assistance getting around town.

For those interested in staying connected, we have a computer center with Wi-Fi/high-speed internet access. Our dining room offers restaurant-style dining with delicious meals prepared by our trained staff. Residents also have access to a fitness room to promote an active lifestyle and maintain their physical well-being.

At Rocky River Gardens, we understand the importance of socialization and recreation. That's why we offer a gaming room, small library, and scheduled daily activities to keep our residents engaged and entertained. Additionally, our outdoor space and garden provide a serene environment for relaxation and enjoying nature.

We prioritize the overall health and well-being of our residents by providing 24-hour call systems, supervision, assistance with daily living activities such as bathing and dressing, as well as medication management. We also offer diabetes diets and cater to special dietary restrictions.

Our community believes that staying connected with the outside world is crucial. That's why we provide transportation arrangements for non-medical purposes as well as transportation to doctors' appointments. Moreover, nearby amenities including cafes, parks, pharmacies, restaurants, places of worship, hospitals are easily accessible.

At Rocky River Gardens Rehab and Nursing Center, we take pride in offering exceptional care services along with numerous amenities that cater to the physical, emotional, and social needs of our residents.

Nearby Places of Interest

Pharmacies

  • Marc's Stores (0.5 miles)
  • Walgreens (0.5 miles)
  • Walgreens (2.2 miles)
  • Marc's Stores (2.3 miles)
  • Walgreens (2.5 miles)
  • Marc's Stores (2.7 miles)
  • CVS Pharmacy (2.8 miles)

Hospitals

  • CCF Fairview Hospital (0.5 miles)
  • Cleveland Clinic - Fairview Hospital (0.5 miles)

Transportation

  • National Car Rental (1.7 miles)
  • Hertz Rent A Car (1.7 miles)
  • Cleveland Rental Car Center (1.7 miles)
  • Cleveland-Hopkins International Airport (CLE) (2.3 miles)
  • American Airlines Ticket Counter (2.4 miles)
  • United Airlines Ticket Counter (2.5 miles)
  • Concourse B (2.5 miles)

Cafes

  • Panera Bread (1.8 miles)
  • Starbucks (2 miles)
  • Rising Star Coffee Roasters (3 miles)
  • Starbucks (3 miles)
  • Starbucks (4.6 miles)
  • Ready Set Roasters (5.2 miles)
  • Starbucks (5.7 miles)

Parks

  • Metroparks Rocky River Reservation North (1.9 miles)
  • Niagara Park (1.9 miles)
  • Bohlken Park (1.9 miles)
  • Bain Park (2 miles)
  • Tri-City Park (2.8 miles)
  • Lakewood Park (3.6 miles)
  • Rocky River Reservation (4.2 miles)

Restaurants

  • Joe's Deli & Restaurant (2.1 miles)
  • Barrio (2.5 miles)
  • Ferris Deli & Restaurant (2.6 miles)
  • Mitchell's Ice Cream (2.8 miles)
  • Wine Bar Rocky River (2.8 miles)
  • First Watch (2.8 miles)
  • The Avenue Tap House (2.8 miles)

Physicians

  • Cuyahoga County Board of Health (3 miles)
  • Premier Physicians (4.2 miles)
  • Orthopedic Associates Westlake (4.3 miles)
  • North; Shore Gastroenterology & Endoscopy Center (4.8 miles)
  • Southwest Family Physicians (5 miles)
  • Ent Allergy Health (5.2 miles)
  • Bay Dental Offices (5.8 miles)

Places of Worship

  • St Ignatius of Antioch Church (3.7 miles)
  • St. Rocco's Church (6.1 miles)

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