Hillside Plaza in Cleveland, OH

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  • Interior

    A view of a hospital room with two beds separated by a curtain, highlighting the typical environment for patient care.

  • Decor

    A cozy lounge area featuring comfortable seating, a bookshelf, and decorative elements.

  • Building

    A modern building with large windows, surrounded by landscaped greenery and a parking lot.

  • Bedroom

    A cozy hospital room featuring a bed, table, and window with natural light.

  • Dining

    A cozy dining area featuring wooden tables, chairs with purple upholstery, and bright red curtains filtering natural light.

  • Lobby

    The reception area of Hillside Plaza featuring a modern design.

  • Lounge

    A stylish and modern lounge area featuring comfortable seating and contemporary decor.

  • Waiting Area

    A view of the reception area in a hospital with a long corridor leading to patient rooms.

Hillside Plaza in Cleveland, OH

Hillside Plaza is a nursing home community in Cleveland, OH.

Information last verified:

18220 Euclid Avenue, Cleveland, OH 44112

For more information about senior living options: (866) 208-4318

3.2 from 41 reviews
5 stars
20
4 stars
2
3 stars
1
2 stars
2
1 stars
16

Overall Review of Hillside Plaza

common 20 reviews mention this

Staff care and responsiveness comes up

Many residents describe staff who are attentive, kind, and supportive during day-to-day care.

A recurring thread is how residents and families feel staff support them, whether it’s help with day-to-day needs, getting information handled, or simply being treated with respect. Multiple reviews specifically praise professional, caring workers and point to named team members for being helpful. Even some mixed experiences still acknowledge involvement from administration or nurses, though other reviews raise concerns about the level of care.

common 3 reviews mention this

Food and snacks are frequently mentioned

Residents and families regularly mention the quality of food and the availability of snacks.

Food is a consistent positive point, with residents describing good meals and the community feeding them, including snacks. One reviewer also highlights the dietary department as knowing what they’re doing. Reviews that mention day-to-day comfort often tie it back to meals and snacks rather than to activities alone.

common 2 reviews mention this

Tours and admission process feel smooth

At least some families describe a smooth admission or tour experience with a kind administrator.

A smaller but clear theme is how the process starts, including an admission experience described as smooth. Another review mentions a tour with an administrator who took time and a facility that felt clean and well-kept. These comments focus on the early experience rather than ongoing daily care.

caveat 2 reviews mention this

Bug complaints are a serious concern

Some reviewers report bugs, including concerns about bedbugs and small flying bugs.

A negative thread involves pests, with one review warning about bedbugs and another describing small bugs flying around. These comments are strong enough that they stand out from other complaints and directly affect perceptions of cleanliness. If this is a concern for your decision, it’s worth asking how housekeeping and pest control are handled.

caveat 9 reviews mention this

Care quality and staffing are questioned

Several reviews express concern about staffing levels, medication timing, and overall care consistency.

On the downside, multiple reviewers raise issues that range from not having enough aides to concerns about medication being passed incorrectly or on time. Others describe situations involving pain, weight changes, or not being notified about care updates. While some families report good support, these negative reviews focus on reliability and the consistency of daily care.

common 2 reviews mention this

Rehab and therapy support is praised

Some residents and families describe dedicated rehab support after conditions like stroke.

A subset of reviews connects the community to therapy and recovery. One reviewer says a friend went through rehab and recovered quickly, and another mentions therapy-focused interest when recommending the facility. These comments are limited but suggest rehab support is a reason some families consider the community.

How we summarize

Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes become a section.

Features

Housing

  • 47 resident community capacity 47 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing Facility

Amenities

  • Beauty salon Beauty salon
  • Cable or satellite TV Cable or satellite TV
  • Dining room Dining room
  • Fully furnished Fully furnished
  • Garden Garden
  • Housekeeping services Housekeeping services
  • Kitchenette Kitchenette
  • Move-in coordination Move-in coordination
  • Outdoor space Outdoor space
  • Restaurant-style dining Restaurant-style dining
  • Small library Small library
  • Telephone Telephone
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet available

Transportation

  • Cleveland-Hopkins International (18 miles away) Cleveland-Hopkins International (18 miles away)

Care Services

  • 24-hour call system 24-hour call system
  • 24-hour supervision 24-hour supervision
  • Activities of daily living assistance Activities of daily living assistance
  • Assistance with bathing Assistance with bathing
  • Assistance with dressing Assistance with dressing
  • Assistance with transfers Assistance with transfers
  • Diabetes diet Diabetes diet
  • Meal preparation and service Meal preparation and service
  • Medication management Medication management
  • Mental wellness program Mental wellness program
  • Special dietary restrictions Special dietary restrictions

Dining

  • Diabetes diet Diabetes diet
  • Special dietary restrictions Special dietary restrictions

Activities

  • Community-sponsored activities Community-sponsored activities
  • Resident-run activities Resident-run activities
  • Scheduled daily activities Scheduled daily activities

Nearby Places of Interest

Pharmacies

  • Walgreens (1 miles)
  • CVS Pharmacy (1.7 miles)
  • Discount Drug Mart (2.2 miles)
  • Cleveland Clinic - Stephanie Tubbs Jones Health Center (2.7 miles)
  • Rite Aid (2.7 miles)
  • CVS Pharmacy (2.9 miles)
  • Marc's Stores (2.9 miles)

Restaurants

  • Lady Luck Pub & Eatery (1.2 miles)
  • Scotti's Italian Eatery (1.9 miles)
  • Gus's Diner One Eight Five (2.1 miles)
  • Adams Place (2.3 miles)
  • Papa Joe's Submarines (2.5 miles)
  • Burger King (2.7 miles)
  • McDonald's (2.8 miles)

Places of Worship

  • South Euclid United Church of Christ (1.8 miles)
  • Messiah Luth Church of Lyndhurst (3.9 miles)
  • St Clare's Church (4.6 miles)
  • Temple Israel Ner Tamid (5.3 miles)

Parks

  • Desan Park (2.2 miles)
  • Anderson Field (2.9 miles)
  • Coventry PEACE Park (3.6 miles)
  • Coulby Park (4.7 miles)
  • Whiteford Park (4.7 miles)
  • Oakville Road Park (4.7 miles)
  • Willow Park (4.8 miles)

Physicians

  • Cleveland Clinic Severance Medical Arts (2.7 miles)
  • University Suburban Health Center (3.2 miles)
  • Euclid Medical Plaza (3.6 miles)
  • Senders Pediatrics (3.9 miles)
  • Cleveland Clinic - Cole Eye Institute (5 miles)
  • Cleveland Clinic - Taussig Cancer Center (5.1 miles)
  • Cleveland Clinic R Building - Cleveland Clinic Children's Outpatient Center (5.3 miles)

Hospitals

  • University Hospitals (2.8 miles)
  • Louis Stokes Cleveland VA Medical Center (4.4 miles)
  • Cleveland Clinic - W.O. Walker Center (4.9 miles)
  • Cleveland Clinic Children's Hospital Rehabilitation Center (5.8 miles)
  • Hillcrest Labor And Delivery (6.5 miles)

Cafes

  • Starbucks (3.8 miles)
  • Starbucks (6.2 miles)
  • Starbucks (6.5 miles)

Frequently Asked Questions

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