Eastbrook Healthcare Center in Cleveland, OH
Save17322 Euclid Avenue, Cleveland, OH 44112
For more information about senior living options: (844) 490-3973
Eastbrook Health Care Center in Cleveland is best suited for families seeking a hands-on, relationship-driven care environment where the goal is to stabilize medically complex residents and return them to community living. The facility's strongest appeal lies in its staff-driven culture: caregivers, therapists, and social workers who customers repeatedly describe as warm, attentive, and genuinely invested in resident well-being. For families prioritizing robust rehabilitation, on-site dialysis, and a renewed emphasis on compassionate, bedside-focused care, Eastbrook offers a pragmatic, home-like setting with a clear functional mission.
Those who may want to consider alternatives include families whose primary criteria are flawless administration and needlepoint consistency in every detail. Several reviews flag issues around administrative communication, billing accuracy, and turnover in leadership, which can translate into delayed updates or lost items and more distant family contact. For residents or families who cannot tolerate even occasional cleanliness lapses, wards that feel understaffed at night, or experiences of item loss or misplacement, other facilities with steadier administrative oversight and stricter housekeeping controls may be a better fit. In short, Eastbrook rewards engaged families who push for accountability and collaboration.
The principal advantages - genuine kindness from staff, a resident-centered atmosphere, and visible improvements under new leadership - often offset the more challenging aspects. The care team is repeatedly praised for its empathy, with specific nurses, social workers, and managers singled out for going above and beyond. Improvements in dietary service, the presence of a capable vent/respiratory unit, and a clear rehab trajectory that emphasizes returning residents home reflect a facility that is actively evolving. The combination of a supportive therapy team, steady administrative availability, and a welcoming environment creates a credible foundation for long-term residents who need reliable daily support and meaningful engagement.
Nonetheless, several recurring concerns merit serious consideration. Accusations about cleanliness lapses and personal belongings going missing have been recurring themes in reviews, even as others report consistently clean hallways and well-kept spaces. Billing mistakes, shifting patient advocates, and inconsistent follow-through on items or communications can erode trust if not managed with discipline. Night staffing appears to be uneven according to some accounts, which can affect responsiveness during off-peak hours. Pain management delays and periodic questions about meal quality have also appeared in the mix. These risks do not dominate the Eastbrook experience, but they do color the decision for families who require airtight administrative reliability and absolute item security.
To navigate these realities effectively, families should approach Eastbrook with a proactive, check-and-balance stance. Schedule extended time with the leadership team and ask to meet Stefon Johnson, the administrator, and the social worker Shayne Krichevsky, who are repeatedly highlighted as pivotal in coordinating care. Request a thorough tour of the rehab program, speak with the dietary manager about ongoing safety and cleanliness protocols, and verify that on-site services like dialysis are currently available and well integrated into the resident's plan of care. Bring a clear list of questions about billing timelines, item reporting, and regular updates, and insist on a designated point of contact for daily progress notes and emergencies.
In the end, Eastbrook stands out as a compelling option for families who value compassionate, hands-on care, strong rehab capabilities, and leadership that is actively steering improvements. It is not the obvious choice for those who require pristine, unquestioned administration and zero risk in every operational detail. For the right family - one that seeks a warm, patient-focused environment with a determined leadership team and a proven capacity to adapt - Eastbrook can deliver meaningful, tangible benefits. A careful, informed visit with specific questions about staffing, billing, and safety will reveal whether Eastbrook aligns with the resident's goals and the family's expectations.
Eastbrook Healthcare Center is an assisted living community located in Cleveland, OH. Our center provides a comfortable and enriching environment for seniors looking for assistance with daily activities and wellness support.
Our amenities are designed to meet the needs and interests of our residents. We offer a beauty salon, where residents can indulge in pampering services. There is cable or satellite TV available in each room for entertainment and relaxation. For transportation needs, we provide community operated transportation as well as arrangements for non-medical transportation to doctors appointments.
Residents can stay connected with their loved ones through our computer center and Wi-Fi/high-speed internet service. Our fully furnished rooms ensure that residents feel at home right from the start. We also have a gaming room, small library, and outdoor space for recreational activities and leisurely strolls.
Daily meals are served in our dining room, offering restaurant-style dining with special dietary restrictions catered to individual needs. Housekeeping services are provided to ensure a clean and comfortable living environment.
Our care services include 24-hour call system and supervision for safety and peace of mind. We provide assistance with activities of daily living such as bathing, dressing, and transfers. Medication management is also offered to ensure proper administration of medications.
At Eastbrook Healthcare Center, we prioritize mental wellness through our mental wellness program. Regular fitness programs are conducted to promote physical health among residents. Planned day trips and resident-run activities keep residents engaged and socially active.
Our location offers convenience with nearby cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, and hospitals.
If you're looking for an assisted living community that prioritizes comfort, support, and a vibrant lifestyle, Eastbrook Healthcare Center is the perfect choice for you or your loved one.
Eastbrook Healthcare Center is located at 17322 Euclid Avenue, Cleveland, OH 44112 in Cuyahoga County, Ohio
Eastbrook Healthcare Center on seniors.fyi includes 13 photos including images showing healthcare, interior, bedroom, decor, lighting, reception, hallway, bathroom, and more.
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