Eastbrook Healthcare Center

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  • Interior

    A cozy bedroom with twin beds featuring colorful bedding and decor.

  • Outdoors

    A caregiver assists an elderly man using a walker in a community setting.

  • Decor

    A cozy bedroom setup featuring a floral bedding, a bedside table with a lamp, and a snack tray.

  • Building

    A sign directing visitors to the main entrance of Eastbrook Healthcare Center.

  • Architecture

    A well-lit hospital hallway showcasing a clean and organized healthcare environment.

  • Bedroom

    A cozy shared bedroom with two beds, decorated with patterned pillows and a warm ambiance.

  • Windows

    An empty dining area with multiple tables and chairs, well-lit by natural light from the windows.

  • Lighting

    A modern reception area featuring elegant floral arrangements and contemporary artwork on the walls.

  • Bathroom

    A clean and well-organized hospital room with two beds, a TV, and seating area.

  • Lobby

    A spacious lobby area featuring comfortable seating and large glass doors.

  • Healthcare

    An interior view of a hospital room featuring two beds and medical furnishings.

Eastbrook Healthcare Center

17322 Euclid Avenue, Cleveland, OH 44112

For more information about senior living options: (844) 490-3973

4.2 from 100 reviews
5 stars
72
4 stars
8
3 stars
5
2 stars
0
1 stars
15

Skilled Nursing Facility

Overall Review of Eastbrook Healthcare Center

Pros

  • pro The facility has caring staff.
  • pro The admissions process is quick and easy.
  • pro Everyone is extremely friendly and accommodating.
  • pro Nurse Dwayne on nights is the sweetest.
  • pro There has been a great improvement with wonderful staff, clean halls, and working elevators.
  • pro Ceiling leak concerns were promptly fixed.
  • pro The facility is in good shape and well maintained.
  • pro The staff are respectful and well-mannered.
  • pro The facility is very clean upon visiting.
  • pro The physical therapy team has greatly helped residents.
  • pro Shayne the social worker is a godsend and a strong advocate for residents.
  • pro The managers take good care of residents; the nurse and administrator are personable.
  • pro The dietary department shows improvements under Monisha, ensuring safe and clean food preparation.
  • pro Stefon Johnson and Mo from dietary are knowledgeable, helpful, and go above and beyond for patients.
  • pro The care and compassion from the nursing staff and administrator are heartfelt.
  • pro The facility has an amazing vent unit with highly skilled respiratory professionals.
  • pro Eastbrook is a provider of excellent long-term care.

Cons

  • pro The facility let a patient go without helping him clean himself, and his clothes kept going missing.
  • pro The mother said the place looked dirty and would not recommend it to anyone.
  • pro The reviewers felt the staff did not really care for the patients and advised not to send loved ones there.
  • pro The reviewer claimed the facility scammed an elderly relative by enrolling him in a prescription plan, causing cancellation of Anthem coverage and potential large out-of-pocket costs.
  • pro The facility seemed understaffed, particularly at night.
  • pro There were initial concerns about a ceiling leak, indicating maintenance/cleanliness issues.
  • pro The facility could have been cleaner.

Review

Eastbrook Health Care Center is a place that many families speak about with warmth and appreciation, crediting it for compassionate, patient-centered care and a welcoming atmosphere. Multiple reviewers highlight that the staff genuinely cares for residents, makes an effort to accommodate families, and creates a supportive environment during what can be difficult times. The sentiment that "there were caring staff" runs through several accounts, along with praise for how staff interact with patients and families, the friendliness of the team, and the sense that the facility is focused on helping residents recover and feel secure.

Across the board, families note that the people who work at Eastbrook are kind, approachable, and attentive. One reviewer specifically lauds the night nurse, Dwayne, calling him "the sweetest," while others point to a culture of friendliness and respect that permeates daily interactions. The positive tone extends to the way staff address patients during meals and activities, with one observer mentioning how a staff member greeted patients in the breakfast room and acknowledged birthdays with a cheerful, respectful demeanor. The appreciation goes beyond individual moments to a broader sense that many team members - the nursing staff, aides, and therapists - are committed to creating a caring, encouraging setting for residents.

Several accounts specifically celebrate individual staff members who have made a lasting impression. Stefon Johnson, described repeatedly as an exemplary and caring figure, is praised for going above and beyond for families and residents, mentoring others, and helping coordinate care with a level of professionalism and heart. Mo from dietary and Stefon's colleagues in leadership receive frequent commendations for their knowledge, approachability, and ability to make families feel confident that their loved ones are in good hands. Mike, the administrator, is repeatedly thanked for his warmth and leadership, with residents and families noting his welcoming presence and the sense that he genuinely cares about the people who live and work there. Shayne, a social worker, is highlighted as a "GODSEND" by one reviewer and is repeatedly described as compassionate, focused on patient well-being, and a strong advocate in care conferences and hospice coordination. These personal touchpoints - whether in daily routines, meals, or care planning - are a common thread in the positive experiences shared.

The facility's clinical capabilities and rehabilitation focus are another major theme. Reviewers emphasize a strong emphasis on recovery and returning residents home when possible, underscored by praise for the rehabilitation team and the sub-acute care setting. There are notes about a dedicated vent unit staffed by skilled respiratory professionals, and remarks about dementia care being provided around the clock. Families describe how the care teams coordinate to support medical needs, comfort, and dignity, with several testimonials pointing to clear communication and collaborative planning among nurses, therapists, and social workers. The facility's mission to help residents regain independence, supported by a committed clinical staff, is repeatedly highlighted as a core strength.

Facility conditions and ongoing improvements receive varied but generally positive attention. Several reviewers mention clean, well-kept environments, showing appreciation for clean halls, orderly common areas, and well-maintained equipment such as elevators. Some comments acknowledge ongoing improvements, including updates to leadership and dietary services, with new staff bringing a focus on safety and cleanliness in food preparation. A reviewer even notes a freshly paved parking lot as a sign of the facility's investment in overall quality. At the same time, there are a few mentions of concerns that had to be addressed, such as earlier ceiling leaks that were repaired and remarks about cleanliness needing to be consistently maintained. Overall, the tone suggests a facility that has made substantial progress while acknowledging that there is always room for further improvement.

Not all experiences were without difficulties. A minority of reviews present serious concerns or warnings. One family describes a troubling incident involving a relative who was not helped with basic hygiene and who experienced loss of personal items, leading to a distrustful view of the facility. Another account alleges issues around referrals and insurance changes that caused financial and logistical hardship, including a claimed mishandling of Medicare and private insurance coverage. A reviewer warns others not to trust the facility due to these problems, and another recounts an initial sense that the building could have been cleaner in earlier visits, as well as a sense of understaffing at night. These perspectives are important reminders that, while many families have overwhelmingly positive experiences, there are real concerns that prospective residents and families should probe - ask questions, meet the care team, and assess whether the environment aligns with their expectations and needs.

In sum, Eastbrook Health Care Center emerges in these reviews as a place where many families find genuine compassion, attentive staff, and a clear focus on rehabilitation and quality of life for residents. The stories frequently center on standout individuals - the Stefon Johnsons, Mike, Shayne, Mo, and Dwayne - whose dedication has left lasting impressions and inspired confidence in the care team. While the facility has made notable improvements in leadership, cleanliness, and clinical services, a few reviews call attention to experiences that require careful consideration and discussion with staff. Taken together, the collection of feedback portrays a center that is largely trusted by families for compassionate care, with a strong emphasis on patient dignity, staff accessibility, and ongoing efforts to enhance the resident and family experience.

Features

Housing

  • 99 resident community capacity 99 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Cleveland-Hopkins International (18 miles away) Cleveland-Hopkins International (18 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Eastbrook Healthcare Center is an assisted living community located in Cleveland, OH. Our center provides a comfortable and enriching environment for seniors looking for assistance with daily activities and wellness support.

Our amenities are designed to meet the needs and interests of our residents. We offer a beauty salon, where residents can indulge in pampering services. There is cable or satellite TV available in each room for entertainment and relaxation. For transportation needs, we provide community operated transportation as well as arrangements for non-medical transportation to doctors appointments.

Residents can stay connected with their loved ones through our computer center and Wi-Fi/high-speed internet service. Our fully furnished rooms ensure that residents feel at home right from the start. We also have a gaming room, small library, and outdoor space for recreational activities and leisurely strolls.

Daily meals are served in our dining room, offering restaurant-style dining with special dietary restrictions catered to individual needs. Housekeeping services are provided to ensure a clean and comfortable living environment.

Our care services include 24-hour call system and supervision for safety and peace of mind. We provide assistance with activities of daily living such as bathing, dressing, and transfers. Medication management is also offered to ensure proper administration of medications.

At Eastbrook Healthcare Center, we prioritize mental wellness through our mental wellness program. Regular fitness programs are conducted to promote physical health among residents. Planned day trips and resident-run activities keep residents engaged and socially active.

Our location offers convenience with nearby cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, and hospitals.

If you're looking for an assisted living community that prioritizes comfort, support, and a vibrant lifestyle, Eastbrook Healthcare Center is the perfect choice for you or your loved one.

Nearby Places of Interest

Pharmacies

  • CVS Pharmacy (1.5 miles)
  • Walgreens (1.6 miles)
  • Cleveland Clinic - Stephanie Tubbs Jones Health Center (2.1 miles)
  • Walgreens (2.6 miles)
  • Discount Drug Mart (2.6 miles)
  • Marc's Stores (2.9 miles)
  • CVS Pharmacy (2.9 miles)

Restaurants

  • Lady Luck Pub & Eatery (1.7 miles)
  • McDonald's (2.3 miles)
  • Scotti's Italian Eatery (2.3 miles)
  • Burger King (2.4 miles)
  • Gus's Diner One Eight Five (2.5 miles)
  • Adams Place (2.7 miles)
  • Papa Joe's Submarines (2.9 miles)

Places of Worship

  • South Euclid United Church of Christ (1.9 miles)
  • Messiah Luth Church of Lyndhurst (4 miles)
  • St Clare's Church (4.8 miles)
  • Temple Israel Ner Tamid (5.5 miles)

Physicians

  • Cleveland Clinic Severance Medical Arts (2.4 miles)
  • University Suburban Health Center (3.2 miles)
  • Senders Pediatrics (3.7 miles)
  • Euclid Medical Plaza (4.1 miles)
  • Cleveland Clinic - Cole Eye Institute (4.4 miles)
  • Cleveland Clinic - Taussig Cancer Center (4.5 miles)
  • Cleveland Clinic R Building - Cleveland Clinic Children's Outpatient Center (4.7 miles)

Parks

  • Desan Park (2.5 miles)
  • Anderson Field (3.1 miles)
  • Coventry PEACE Park (3.1 miles)
  • Oakville Road Park (5 miles)
  • Whiteford Park (5.2 miles)
  • Coulby Park (5.2 miles)
  • Willow Park (5.4 miles)

Hospitals

  • University Hospitals (3.2 miles)
  • Louis Stokes Cleveland VA Medical Center (3.8 miles)
  • Cleveland Clinic - W.O. Walker Center (4.4 miles)
  • Cleveland Clinic Children's Hospital Rehabilitation Center (5.3 miles)
  • Hillcrest Labor And Delivery (6.8 miles)
  • St Vincent Charity Medical Center (7 miles)

Cafes

  • Starbucks (3.5 miles)
  • Starbucks (6.3 miles)
  • Starbucks (6.5 miles)

Frequently Asked Questions

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