GHM Homes

Pros

• They provide great customer service that meets customers' needs.
• They are the best, with staff who are genuinely helpful and even offer to carry and lift for customers.
• They offer advice and introduce customers to new products.
• They have top-notch customer service and the best selection of hand tools.
• They move customers in and out quickly, showing efficient service.
• They maintain a large, well-stocked yard with bulk materials and accessories.
• They are a convenient, friendly place with knowledgeable staff and decent prices.

Cons

• Staff were very unhelpful and unwilling to assist; they were rude on the phone.
• Staff were not helpful, and the customer paid $106 per yard for the most expensive rock; the load was the worst ever, with excessive screening and few pebbles, leaving the customer unsatisfied and vowing not to return.
• Yard debris pricing was very expensive and inconsistent, with different charges for different customers; the next-door option was much cheaper (charged $12 vs $48 here).

Review

Customers have mixed experiences at this hardware and landscaping supply hub, but the overall takeaway is clear: the store offers a wide range of materials and a substantial showroom, and when staff are on the ball, the service can be fast, friendly, and genuinely helpful. Several reviewers point to exterior drainage materials as a core strength, highlighting that the store stocks the kinds of products needed for drainage projects and other outdoor builds. The yard is described as being filled with bulk materials - gravel, screenings, sand, mulches, brick, stone - and the adjacent showroom area has grown, suggesting a robust inventory and a steadily expanding business.

The human element of the experience is central to many reviews. Some customers sing the praises of staff who go beyond the call of duty: a few note caregivers who offer to carry or lift materials, provide practical advice, and introduce customers to new products they might not have known about. One particularly positive voice says they felt supported as an older customer, thanks to attentive lifting help and knowledgeable product recommendations. Another review emphasizes the efficiency of the service, with staff who understand that time is money and who work to move customers in and out of the yard quickly. In this vein, Anchor Landscaping praises GBS for its quality hand tools, unmatched selection, and top-notch customer service.

Conversely, there are voices that describe disappointing experiences, including perceived rudeness and a lack of willingness to help over the phone. A set of reviews highlight that the experience can vary widely by interaction, with some staff members not meeting expectations and leaving customers frustrated. One message specifically recalls a negative encounter with the staff, underscoring that not every visit feels supportive or welcoming. This contrast reinforces the sense that the store's strengths are best realized when the interaction with staff is proactive and customer-focused.

Pricing and product quality emerge as another axis of opinion. A negative encounter describes purchasing the most expensive rock at $106 per yard, only to receive a load that was heavy with screenings and short on the kind of pebbles expected, leaving the customer unsatisfied and unwilling to return. Related concerns about pricing appear in other reviews: reports of inconsistent pricing, with different customers charged different amounts for the same services, including a claim that next door offered a significantly cheaper debris dump. A specific example notes a $48 dump charge for a small single-axle trailer, compared to $12 elsewhere, coloring opinions about fairness and transparency in pricing.

Yet not all pricing notes are negative. Several reviewers praise more affordable options in other categories, particularly bulk mulch, calling the store notably cheaper than Bremec on the Heights. The store's debris handling is also framed positively by some who see it as a value-added service, especially for those managing yard waste and bulky materials. The positive comments about prices are often balanced by the acknowledgment that the store delivers a broad selection of materials and practical solutions for tradespeople, homeowners, and landscapes alike.

Overall, the consensus about the store is a blend of strong strengths and deserving cautions. The facility's breadth - the extensive yard of bulk materials, the scope of exterior drainage products, and the abundance of tools - positions it as a go-to source for many projects. The expansion of the shop and showroom further solidifies its role as a one-stop destination for pros and DIYers alike. However, shoppers are reminded that experiences can vary depending on who they encounter in the field and how pricing is handled at the counter, making it important to verify quotes and expectations before loading up.

In the end, this store emerges as a versatile and often reliable partner for outdoor projects. The positive testimonials center on helpful, knowledgeable staff, efficient service, and a broad inventory that supports everything from drainage installations to tool procurement. The most memorable cautions remind us to stay mindful of variable pricing and mixed customer service experiences. For many, the advantages - large selection, practical support, and convenient access - outweigh the drawbacks, while others caution that a less engaged staff member can turn a straightforward purchase into a frustrating encounter.

This part of South Euclid, Ohio, offers a convenient and diverse range of amenities for seniors looking for a comfortable and accessible living environment. With multiple places of worship nearby, individuals can easily find spiritual fulfillment within the community. In terms of healthcare, there are several pharmacies, physicians' offices, and hospitals in close proximity, ensuring easy access to medical services. Additionally, the abundance of parks provides opportunities for outdoor recreation and relaxation. Numerous dining options cater to various culinary preferences, while cafes like Starbucks offer cozy spots for socializing or quiet reflection. Overall, this area combines convenience, healthcare accessibility, recreational opportunities, and social amenities to create a welcoming environment for seniors considering relocation.

Places of Worship

• South Euclid United Church of Christ (0.7 miles)
• Messiah Luth Church of Lyndhurst (2.8 miles)
• St Clare's Church (3.5 miles)
• Temple Israel Ner Tamid (4.3 miles)

Pharmacies

• CVS Pharmacy (1 miles)
• Walgreens (1.6 miles)
• Marc's Stores (1.9 miles)
• CVS Pharmacy (1.9 miles)
• CVS Pharmacy (1.9 miles)
• Walgreens (2 miles)
• Walmart Pharmacy (2.5 miles)

Parks

• Desan Park (1.4 miles)
• Anderson Field (1.9 miles)
• Coventry PEACE Park (3.4 miles)
• Oakville Road Park (3.7 miles)
• Whiteford Park (4.1 miles)
• Coulby Park (4.6 miles)
• Willow Park (5.1 miles)

Restaurants

• Lady Luck Pub & Eatery (1.9 miles)
• Taco Bell (1.9 miles)
• Burger King (2.1 miles)
• Scotti's Italian Eatery (2.8 miles)
• Michael's Bar & Grille (2.9 miles)
• Gus's Diner One Eight Five (2.9 miles)
• Adams Place (3 miles)

Physicians

• Cleveland Clinic Severance Medical Arts (2.1 miles)
• University Suburban Health Center (2.2 miles)
• Senders Pediatrics (2.9 miles)
• Euclid Medical Plaza (3.6 miles)
• UH Rainbow Pediatricenter (4.7 miles)
• Cleveland Clinic - Cole Eye Institute (5.1 miles)
• Cleveland Clinic - Taussig Cancer Center (5.2 miles)

Cafes

• Starbucks (3 miles)
• Starbucks (5.2 miles)
• Starbucks (5.6 miles)

Hospitals

• University Hospitals (3.6 miles)
• Louis Stokes Cleveland VA Medical Center (4.6 miles)
• Cleveland Clinic - W.O. Walker Center (5 miles)
• Hillcrest Labor And Delivery (5.5 miles)
• Cleveland Clinic Children's Hospital Rehabilitation Center (5.7 miles)