Altercare Of Mayfield Village

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Altercare Of Mayfield Village

Altercare Of Mayfield Village in Mayfield Village, OH

290 North Commons Boulevard, Mayfield Village, OH 44143

For more information about senior living options: (844) 490-3973

3.3 from 72 reviews
5 stars
32
4 stars
8
3 stars
4
2 stars
3
1 stars
25

Skilled Nursing Facility

Overall Review of Altercare Of Mayfield Village

Pros

  • pro The PT and OT were good, and Liz went above and beyond to help make her transition home smooth.
  • pro The staff are friendly for the most part and try to do what they can.
  • pro Dionne Stewart, an LPN, was organized, helpful, and hard-working.
  • pro Roxanne at the front desk was welcoming and made visitors feel comfortable.
  • pro The facility is nice and the staff are friendly.
  • pro The facility is well maintained, well staffed, and inviting.
  • pro Tiara the administrator is absolutely wonderful and truly cares.
  • pro The administration and staff genuinely care about their patients.
  • pro The staff are caring and the facility is beautiful.
  • pro The facility is beautiful, with prompt and pleasant staff members.
  • pro The physical therapy team is wonderful and helped her regain strength.
  • pro Every employee was super friendly, always smiling, and great with her.

Cons

  • pro A caregiver was caught stealing medication.
  • pro The night staff did not respond to the buzzer when the patient was in pain.
  • pro Staff were nowhere to be found; the patient had to search for a nurse or caregiver.
  • pro Substitutes in the kitchen threw out the patient's special food.
  • pro They promised to call the doctor immediately but waited until morning, contributing to the patient's death due to negligence.
  • pro The facility is not a place you would recommend; not a place to leave loved ones.
  • pro There are major staffing issues and unsafe patient-to-staff ratios.
  • pro The facility is dirty and outdated, with poor cleanliness, odors, and call buttons often unanswered.

Review

Altercare of Mayfield Village is best suited for seniors who want a clean, therapy-forward rehab experience in a small, personable setting and can engage actively with the team to steer their care. The facility tends to shine for short-term rehabilitation after surgery or injury, where a capable therapy staff can deliver meaningful mobility and function gains. It also serves families who value accessible administrators and front-line staff who are willing to coordinate transitions and advocate for progress. For anyone seeking long-term custodial care with consistently constant supervision or for residents who require near-constant monitoring, this community may prove uneven and should be weighed against stronger, more consistently staffed options.

Those who should consider alternatives are primarily families prioritizing unwavering safety, rapid response, and transparent accountability across all shifts. Reviews highlight occasional alarming incidents - medication mismanagement, delayed buzzer responses, and perceived neglect when staffing is thin - that raise legitimate concerns about day-to-day reliability, especially during nights and weekends. When the goal is to avoid gaps in care or to protect a loved one from overlooked needs, it is prudent to compare with facilities that demonstrate more robust nurse coverage, formal incident reporting, and a track record of consistent follow-through on medical orders and family communications.

On the upside, the strongest positives cluster around the therapy program and the overall environment. Several families report effective PT/OT and substantial progress in mobility, with therapists who are knowledgeable and patient. The facility's cleanliness and maintenance are repeatedly cited as standout, contributing to a more comfortable, home-like atmosphere. In many cases, the administrative and front-desk staff are described as helpful and accessible, with individual team members - such as certain LPNs, therapists, and clerical staff - going above and beyond for transitions and daily support. When care plans are being executed well and the rehab team is aligned, residents can leave stronger and better positioned to return home.

Yet the cons present a credible counterweight that cannot be ignored in decision-making. The most persistent theme is understaffing, especially on night shifts and weekends, which translates into delayed responses to call bells and limited hands-on supervision for residents with high needs. Reports of delayed or missed medications, missed treatments, and inadequate daily care escalate family concerns about safety and dignity. Multiple accounts describe communication gaps between staff, management, and families, with some family representatives feeling unsupported during discharge planning or during medical crises. The severity of some anecdotes - ranging from reports of dehydration, neglect, and unsafe room conditions to outright accusations of abuse - means this is not a facility to overlook or normalize.

For families navigating a choice, a practical, decision-focused approach is essential. Begin with a multivariate tour that covers both day and night operations, asking to meet the director of nursing and the administrator to discuss staffing patterns, shift coverage, and recent health events. Request current care plans, medication administration records, and incident reports to assess how concerns are tracked and resolved. Inquire about the use of agency staff versus in-house teams, and seek specifics on therapy schedules, discharge planning, and post-discharge support. Confirm food quality and dietary accommodations, and verify reliability of necessities such as call systems, room cleanliness, and safety equipment. Finally, gather candid input from current residents' families to triangulate experiences across shifts and weeks.

In the end, Altercare of Mayfield Village offers a workable path for families prioritizing rehab outcomes, a pleasant physical environment, and accessible administrative support. The facility can deliver solid therapy results and a generally clean, welcoming setting when staffing aligns and care plans are executed consistently. However, the realities of understaffing, variable call-bell responsiveness, and inconsistent clinical communication pose real risks for long-term supervision and acute medical needs. If those risks matter - and they will for residents with high daytime or nighttime care requirements - explore alternatives with stronger staffing stability and clearer accountability, while considering Altercare Mayfield Village as a viable option for rehab-focused stays that require diligent family engagement and ongoing oversight.

Features

Housing

  • 52 resident community capacity 52 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Cleveland-Hopkins International (24 miles away) Cleveland-Hopkins International (24 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • High acuity care High acuity careHigh acuity care is important for seniors because it provides specialized medical attention and support for individuals with complex medical needs. This level of care ensures that seniors receive the appropriate treatment and assistance to maintain their health and quality of life as they age.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Altercare of Mayfield Village in Mayfield Village, OH is a premier assisted living community that offers a wide range of amenities and care services to enhance the quality of life for its residents. Our spacious and fully furnished accommodations provide comfort and privacy, with private bathrooms for convenience.

Residents can enjoy delicious meals prepared by our professional culinary team in our restaurant-style dining room, with special dietary restrictions catered to. They can also engage in various activities and programs designed to promote mental and physical wellness, including fitness programs, planned day trips, resident-run activities, and scheduled daily activities. Our concierge services ensure that all residents' needs are met with utmost care.

For relaxation and leisure, there are plenty of indoor and outdoor spaces available. Residents can visit the beauty salon to pamper themselves or unwind in our gaming room or small library. The fitness room is equipped for exercise enthusiasts while the garden provides a serene environment for nature lovers.

Transportation arrangement is available for non-medical purposes as well as transportation to doctors' appointments. In case of emergencies or assistance needs, our 24-hour call system provides peace of mind knowing that help is just a button away. Our staff is also available around the clock to provide 24-hour supervision and assist with activities of daily living such as bathing, dressing, and transfers.

Additionally, Altercare of Mayfield Village is conveniently located near various amenities such as cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, theaters, and hospitals. This ensures that residents have easy access to essential services and entertainment options nearby.

With its comprehensive amenities, exceptional care services, and convenient location surrounded by thriving establishments, Altercare of Mayfield Village offers a vibrant assisted living community where residents can thrive in comfort and fulfillment.

Nearby Places of Interest

Located in the picturesque Mayfield Village, Ohio, this neighborhood offers a serene and peaceful setting for senior living. With a variety of parks nearby such as North Chagrin Reservation and Whiteford Park, residents can enjoy leisurely walks and outdoor activities. The proximity to healthcare facilities like Drs Hill & Thomas Co. and Cleveland Clinic ensures easy access to medical care. A range of dining options including Yours Truly Restaurant and Manhattan Deli Bar & Grille provide convenient meal choices. Places of worship such as St Clare's Church and Temple Israel Ner Tamid offer spiritual support within the community. Additionally, amenities like pharmacies and theaters are within a short distance for added convenience. Overall, this area provides a safe and welcoming environment for seniors looking to settle down in a vibrant community.

Parks

  • North Chagrin Reservation (0.6 miles)
  • Whiteford Park (0.9 miles)
  • Coulby Park (2.6 miles)
  • Oakville Road Park (3.1 miles)
  • Desan Park (3.6 miles)
  • Anderson Field (3.8 miles)
  • Willow Park (4 miles)

Physicians

  • Drs Hill & Thomas Co. (1.3 miles)
  • Family Physicians (1.4 miles)
  • Cleveland Clinic - Willoughby Hills Family Health Center (2.1 miles)
  • Euclid Medical Plaza (3 miles)
  • Physician's Pavillion (4 miles)
  • UH Rainbow Pediatricenter (4.5 miles)
  • University Suburban Health Center (5.2 miles)

Pharmacies

  • Discount Drug Mart (1.9 miles)
  • CVS Pharmacy (2.1 miles)
  • CVS Pharmacy (2.7 miles)
  • Rite Aid (2.8 miles)
  • Walgreens (2.9 miles)
  • Marc's Stores (3.1 miles)
  • CVS Pharmacy (3.2 miles)

Restaurants

  • Yours Truly Restaurant (1.9 miles)
  • Distefano's Authentic Italian Foods (2 miles)
  • Cracker Barrel (2.6 miles)
  • Bob Evans (2.7 miles)
  • Manhattan Deli Bar & Grille (2.8 miles)
  • Michael's Bar & Grille (2.8 miles)
  • Five Guys Burgers & Fries (2.8 miles)

Cafes

  • Starbucks (3.2 miles)
  • Starbucks (6.6 miles)

Hospitals

  • Hillcrest Labor And Delivery (3.4 miles)
  • Chesterland Medical Center (5.6 miles)
  • University Hospitals (5.8 miles)

Places of Worship

  • St Clare's Church (3.6 miles)
  • Temple Israel Ner Tamid (3.9 miles)
  • Messiah Luth Church of Lyndhurst (4.2 miles)
  • South Euclid United Church of Christ (4.9 miles)
  • Saint Mary Magdalene Parish (5.2 miles)

Theaters

  • Regal Willoughby Commons (4.5 miles)

Frequently Asked Questions

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