290 North Commons Boulevard, Mayfield Village, OH 44143
For more information about senior living options: (866) 208-4318
3.3 from 79 reviews
5 stars
36
4 stars
8
3 stars
4
2 stars
4
1 stars
27
Overall Review of Altercare Of Mayfield Village
common20 reviews mention this
Staff friendliness shows through
Many residents describe the staff as friendly, helpful, and attentive.
A recurring theme in the reviews is that residents and families often found the staff welcoming and easy to talk to, including front-desk and nursing assistants. Several reviewers also mention being kept informed by the care team, with administrators and care staff described as available to help. While experiences vary, positive interactions show up often enough that friendliness stands out in day-to-day impressions.
common12 reviews mention this
Therapy support helps recovery
Residents and families frequently credit the therapy team for progress.
Multiple reviews highlight physical and occupational therapy as a strong point, with some describing good PT/OT results during rehab stays. Families also mention therapists taking time to address needs and helping residents regain strength or mobility. Even where other parts of care drew criticism, the therapy team is repeatedly referenced as effective and knowledgeable.
caveat17 reviews mention this
Call-bell response is a concern
Some residents report long waits and delayed responses to call buttons.
Several reviews describe the call-bell system as unreliable or slow, with residents waiting hours for assistance or reporting that staff did not respond when help was needed. A number of accounts connect delays to understaffing, including comments about night coverage and weekend staffing. There are also mentions of care not being delivered as requested, such as assistance with toileting or medications following orders.
common9 reviews mention this
Dining quality is often praised
Dining is frequently described as good, and residents mention the meals positively.
Positive dining mentions come up repeatedly, including comments that the food was really good and that residents enjoyed meals during short-term rehab. The community also offers restaurant-style dining and includes meal preparation and service as part of care services. A smaller set of reviews, however, raises nutrition concerns, including requests not being met as expected.
caveat5 reviews mention this
Rehab discharge communication varies
Some families say communication and discharge details were hard to follow.
A few reviews mention that families or POAs did not always feel fully informed about what was going on during the stay. Discharge experiences also appear mixed, with one reviewer calling out that discharge paperwork was difficult to understand and that diet-change details could be clearer. Other reviewers describe communication as supportive, but the variation is visible in the written accounts.
common2 reviews mention this
Nearby medical and dining options
The surrounding area includes nearby physician offices, pharmacies, and restaurants.
Some reviews don’t focus on location, but the nearby map listings show access to multiple physician options and pharmacies within a few miles. Restaurant and park options also appear close by, which can make it easier for visitors to run errands or find places to meet nearby. For day-to-day convenience, the immediate area includes several common needs within short driving distances.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
Features
Housing
52 resident community capacity
Types of Care
Skilled Nursing Facility
Amenities
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
Transportation
Cleveland-Hopkins International (24 miles away)
Community operated transportation
Transportation arrangement
Transportation arrangement (non-medical)
Transportation to doctors appointments
Care Services
12-16 hour nursing
24-hour call system
24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
High acuity care
Meal preparation and service
Medication management
Mental wellness program
Special dietary restrictions
Dining
Diabetes diet
Special dietary restrictions
Activities
Community-sponsored activities
Concierge services
Fitness programs
Planned day trips
Resident-run activities
Scheduled daily activities
Nearby Places of Interest
Located in the picturesque Mayfield Village, Ohio, this neighborhood offers a serene and peaceful setting for senior living. With a variety of parks nearby such as North Chagrin Reservation and Whiteford Park, residents can enjoy leisurely walks and outdoor activities. The proximity to healthcare facilities like Drs Hill & Thomas Co. and Cleveland Clinic ensures easy access to medical care. A range of dining options including Yours Truly Restaurant and Manhattan Deli Bar & Grille provide convenient meal choices. Places of worship such as St Clare's Church and Temple Israel Ner Tamid offer spiritual support within the community. Additionally, amenities like pharmacies and theaters are within a short distance for added convenience. Overall, this area provides a safe and welcoming environment for seniors looking to settle down in a vibrant community.
Parks
North Chagrin Reservation (0.6 miles)
Whiteford Park (0.9 miles)
Coulby Park (2.6 miles)
Oakville Road Park (3.1 miles)
Desan Park (3.6 miles)
Anderson Field (3.8 miles)
Willow Park (4 miles)
Physicians
Drs Hill & Thomas Co. (1.3 miles)
Family Physicians (1.4 miles)
Cleveland Clinic - Willoughby Hills Family Health Center (2.1 miles)
Linda's caregiving journey for her elderly mother, Joan, is marked by deep love and challenges as she navigates health changes, emotional support, and practical arrangements while learning to prioritize self-care and utilize community resources. Their evolving relationship highlights resilience and the universal themes of empathy and preparedness in caregiver experiences.
The article clarifies common misconceptions about Powers of Attorney (POA), highlighting the necessity of the principal's consent, the limitations on an agent's authority, and the importance of mental capacity when signing. It also distinguishes between various types of POAs, addresses concerns about potential abuse, and emphasizes the need for legal consultation to ensure valid and up-to-date documents.
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52 resident community capacity
Skilled Nursing Facility
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
Cleveland-Hopkins International (24 miles away)
Community operated transportation
12-16 hour nursing
24-hour call system
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
High acuity care
Medication management
Mental wellness program
Special dietary restrictions
Concierge services
Planned day trips
Excellent staff and a warm, engaging environment with strong family communication.
Nurturing Our Loved Ones: A Daughter's Journey in Caring for Her Mother
Nurturing Our Elders: Linda's Journey of Supporting Her Mother
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