Signature Healthcare Of Chillicothe

Pros

• Some nurses provided exceptional care and support, making a positive impact on his experience.
• He expressed gratitude towards the two nurses who helped him back into bed after being in his chair for too long.
• The facility was generally acceptable, even though it had its challenges.
• He appreciated the therapy he received during his stay, which contributed to his recovery efforts.
• There were instances of staff members apologizing for misunderstandings and showing understanding toward his situation.

Cons

• The husband felt like he was in prison due to the lack of communication and inability to see his family.
• He faced difficulties managing his phone one-handed, leading to frustration during attempts to connect with loved ones.
• The staff did not inform the family when he fell on the first night, indicating a lack of proper care and communication.
• He had limited mobility, being out of bed only a few times during his stay, which negatively impacted his wellbeing.
• His request for personal belongings, like clothes, was ignored, leaving him without appropriate attire.
• Some staff members treated him harshly when he expressed frustration over losing access to his grabber tool.
• The dining experience was poor as he found the food unappetizing and had difficulty eating.
• The presence of disruptive roommates and wandering individuals contributed to an uncomfortable environment for him.

Review

The experience described at Signature HealthCARE portrays a deeply concerning and distressing situation for both the patient, who is dealing with paralysis, and his family. The initial phase of the stay involved a mandatory two-week quarantine in which the husband was confined to his room, sharply limiting any direct contact with his family. As he struggled with communication due to his condition—paralysis on one side of his body—his ability to manage phone conversations proved exceedingly challenging. After the quarantine, while he was moved to a room with a window allowing for visual contact from outside, the lack of effective communication persisted. With no phone provided by the facility, and only managing to use a personal cell phone awkwardly, interactions remained minimal and frustrating.

Despite having clothes available in previous stays, when he requested clothing during this time, it became evident that there were logistical obstacles preventing such basic needs from being met. The healthcare staff did not adequately replace or provide clothing options for him. Moreover, concerns arose regarding physical mobility; reports indicate that he was only assisted out of bed three times throughout his entire length of stay. This suggests not only insufficient care but also raises alarms about the staff’s monitoring protocols aimed at ensuring patient safety.

Tragic incidents marred his experience as well; notably, there was an incident during which he fell out of bed on the first night without any notification being sent to family members regarding this alarming occurrence. Following this fall, it appears that rather than facilitating independent movement, staff restricted him further from leaving the bed as a precautionary measure. In an act that could be interpreted as helpfulness but quickly turned sour, he was given one of those grabber tools intended for pulling oneself up—but staff soon confiscated this item despite its apparent necessity for independence.

Communication issues worsened when an unfortunate misunderstanding led to him losing access to his phone entirely after making a late-night call seeking assistance. Staff claimed that orders were issued based on what they thought were directives from family members; however, this was decidedly not the case—the intention had always been for him to reach out whenever necessary. This situation amplified feelings of isolation and helplessness experienced by both him and his family.

Encountering difficulties extended beyond simple operational challenges; interpersonal dynamics within shared living spaces added layers of distress. His double occupancy room featured constant noise from a fellow resident's loud television set and incursions by another woman who wandered into their space uninvited—actions that further compounded feelings akin to imprisonment rather than providing comfort or respite during recovery. Although some nurses showcased commendable care and consideration toward their patients through timely therapy sessions and personal involvement in easing discomforts like maneuvering back into bed post-therapy—a dichotomy existed between varying levels of staff quality.

Deepening tensions arose when groups of staff confronted him aggressively over seemingly trivial matters like asking about assistance with necessary tools (like grabbing tools). Although some individuals later acknowledged these inappropriate actions warranted apologies—a stark reminder resonated through all interactions: patients who are immobilized rely entirely on caregivers for their dignity and sense of agency. His mental faculties remained sharp amidst physical limitations; ultimately showcasing a disparity between cognitive capabilities versus enforced limitations imposed by bodily restrictions. The overall impression left behind illustrates profound dissatisfaction—not only about daily existences marked by poor food choices but also reflected larger systemic lapses within supportive frameworks established ostensibly for rehabilitation yet failing in fundamental areas essential for patient care and well-being.

In reviewing this account comprehensively—the experience endured at Signature HealthCARE emerges as an urgent call for reform across nursing facilities delving into better training protocols emphasizing compassionate engagements alongside establishing clearer communication channels among families as vital stakeholders advocating relentlessly ensuring patient safety and comfort remains paramount throughout treatment processes.

Restaurants

• Penn Station East Coast Subs (0 miles)
• Raising Cane's Chicken Fingers (0.1 miles)
• Burger King (0.2 miles)
• Hana Japanese Steakhouse (0.3 miles)
• Bob Evans (0.3 miles)
• Subway (0.3 miles)
• Cardo's Family Fun Center (0.4 miles)

Physicians

• Jerry M Kunz (0.1 miles)
• Midwest Allergy Associates (0.1 miles)
• Scioto Valley Family Physician (0.2 miles)
• Better Hearing Place (0.2 miles)
• Migally Magdy MD (0.2 miles)
• Retina Vitreous Associates (0.2 miles)
• Oral & Maxillofacial Surgery Centers (0.3 miles)

Pharmacies

• Walgreens (0.1 miles)
• Walmart Pharmacy (0.3 miles)
• CVS Pharmacy (0.3 miles)
• Anderson's Drug Store (1.2 miles)
• Allen's Medical Pharmacy (1.5 miles)
• Walgreens (2.4 miles)
• CVS Pharmacy (2.6 miles)

Hospitals

• Family Urgent Care (0.2 miles)
• Adena Health Center (2.6 miles)
• Chillicothe VA Medical Center (3.3 miles)
• Chillicothe VA Hospital (3.6 miles)

Transportation

• U-Haul Neighborhood Dealer (0.4 miles)
• U-Haul Neighborhood Dealer (1.1 miles)
• Enterprise Rent-A-Car (1.2 miles)
• U-Haul Neighborhood Dealer (1.5 miles)

Cafes

• Panera Bread (0.8 miles)
• Hilltop Cafe (2.3 miles)

Parks

• Yoctangee Playground (1 miles)
• Poland Park (1.4 miles)
• Mary Lou Patton Park (1.9 miles)
• Hopewell Culture National Historical Park (2.4 miles)

Places of Worship

• Chillicothe Baptist Church (1 miles)
• Real Life Student Ministry (1.2 miles)
• Jubilee Ministries Thrift Store (1.2 miles)
• Trinity United Methodist Church (1.3 miles)
• Freedom House of Chillicothe (1.3 miles)
• Dianne L. Williams (1.3 miles)
• Wesleyan Church (1.4 miles)

Theaters

• Chillicothe Civic Theater (1.5 miles)