Dogwood

Pros

• Emily has been a lifesaver, praised for her outgoing attitude and dedication to her work and people.
• The management team, especially Emily, is highly praised by residents.
• Andy is amazing and exceptionally patient with questions.
• Emily is the sweetest and answers questions before they're asked, making the process smooth.
• The move-in process with Emily is absolutely amazing, and everything is kept clean.
• Dogwood Apartments is nice to call home, with respectful staff and neighbors and well-maintained spaces.
• The new ownership and team are courteous, prompt, and effective at fixing issues.
• Corey helped get new door shelves for the refrigerator in just a few days.
• The overall facelift is very nice and welcoming.
• The complex is clean and quiet, with a pleasant pool area and friendly residents.
• The rent is fair for what residents get.

Cons

• The management team is an absolute disgrace.
• Trash piles up for weeks and tenants are blamed for issues they didn't cause.
• Tenants are left with unfinished or poorly maintained apartments and security deposits are withheld.
• The management group is accused of skimming and scamming money from tenants.
• The complex is ridden with bed bugs.
• The parking lot is terrible.
• Maintenance requests are not promptly addressed and some repairs take months.
• Application fees are high and non-refundable.
• A staff member allegedly insulted a tenant for asking questions.

Review

Dogwood Apartments in Chillicothe has become a place of strong opinions, with stories that span seasons of change, management shifts, and a mix of both praise and frustration from residents. On the one hand, many residents sing praises about a standout staff member who seems to have made a meaningful difference in their day-to-day lives. Emily is repeatedly highlighted as a beacon of warmth, approachability, and attentiveness. Multiple residents credit her outgoing and positive attitude with helping them feel connected to the community from the start. Others point to maintenance personnel who respond promptly and politely, with Andy frequently singled out for his patience and helpfulness, and Corey noted for fixing practical needs - such as door shelves for a refrigerator in just a few days. The upgrades and rebranding under new ownership also receive nods of approval, with some residents saying the complex finally feels welcoming and improved after a period of stagnation.

Still, the praise is not universal, and the resident experience is clearly polarized by the management teams in charge over the years. A number of reviews describe the earlier management as an "absolute disgrace," with office staff accused of having an attitude and a lack of people skills. Complaints extend beyond interpersonal dynamics to operational issues: trash piling up for weeks, blame shifting onto tenants for problems they didn't cause, and the troubling implication that tenants could receive negative marks on rental histories for situations outside their control. There are quotes and anecdotes about recurring, nonrefundable application fees and a broader sense that the financial side of things wasn't always transparent or fair, with invoices seemingly duplicate or billed for charges that tenants felt they had already paid.

Financial concerns emerge as a recurring theme in several accounts. One reviewer mentions a nonrefundable application fee of $370, suggesting that some costs were not adequately justified or clearly explained. A more pointed complaint centers on Fillmore Property Group and their management of water and trash charges, with tenant histories of being billed repeatedly for the same fees and even alarms that the water bill would spike during pool season only to return to normal afterward. The sentiment is that, under certain managements, tenants felt as if they were being skimmed or charged for services that were not delivered, which understandably fuels distrust and resentment. There are also specific grievances about the handling of security deposits and the overall transparency of the administrative process, particularly when ownership changes or when moves involve disputes over what is owed or what has been paid.

Maintenance experiences paint a mixed picture that seems to track with ownership and leadership transitions. While some residents praise the promptness of maintenance - claims that issues are addressed within a day or two and repaired quickly - others recount years-long neglect or slow responsiveness before recent changes. The contrast is sharp: some reviews recount a history of unrepaired appliances, unfinished work orders, and miscommunications between tenants and management, while newer entries celebrate a more courteous and proactive maintenance team under new ownership. Specifically, stories range from stove replacements completed in a matter of days to ongoing struggles with broken appliances and fixtures that were promised to be fixed but did not see timely resolution in the past. The narrative suggests a transition period where the new team is trying to make amends and restore trust.

Amenities and day-to-day living conditions also come with both positives and caveats. The pool is a frequent point of discussion: some residents enjoy a well-kept, inviting pool area and the social atmosphere that comes with shared spaces, while others note practical drawbacks like the pool hours not fitting personal schedules and a desire for later access. There are practical concerns about privacy on patios and the desire for features like patio dividers, reflecting a broader wish for improved landscaping and communal infrastructure. The complex is described as having potential - cleanliness and neighborliness are cited positively in several accounts - yet the physical environment and its upkeep are clearly tied to the leadership at the time, with renovations and upgrades framed as a much-needed lift in recent years.

Value and overall satisfaction hinge on a balance of affordability, responsiveness, and reliability. Some reviewers feel the rent is fair for what is offered and applaud the community's improvements, while others argue that the cost is too high given the past issues with maintenance, communication, and certain persistent problems like pest concerns or unfinished repairs. The sentiment is not uniform, but the underlying thread is that Dogwood Apartments can be a good home for those who encounter the right combination of responsive staff, solid maintenance, and a management team that communicates clearly and follows through on promises. For prospective renters, the takeaway is nuanced: there are standout individuals who can make a big difference, but there are also long-standing concerns tied to management practices and the financial transparency of the property.

In the end, the apartment community reads as a living case study of change and resilience. The new ownership - along with a refreshed staff cadre - appears to have made noticeable strides, addressing many of the past complaints and earning new trust from tenants who had previously grown skeptical. Yet the legacy of prior management lingers in the memories of residents who experienced delays, miscommunications, and disputed charges. The reviews suggest a complex, evolving environment where honest, reliable communication and consistent follow-through are the deciding factors for residents weighing whether Dogwood Apartments is the right place for them. If you're considering moving in, it may be wise to talk directly with current residents, verify current policies on maintenance and fees, and clearly establish expectations with the office to ensure you're aligned with the level of service you'll receive.

Restaurants

• Casa Del Taco (0.1 miles)
• McDonald's (0.3 miles)
• Subway (0.9 miles)
• Giovanni's Pizza (1.2 miles)
• Hooks Pizza On The Hill (1.4 miles)
• Papa John's Pizza (1.8 miles)
• The Pour House At Machinery Hall (2.2 miles)

Physicians

• Chillicothe Family Physicians (0.3 miles)
• Family Healthcare (0.5 miles)
• Hope Clinic Of Ross County (1 miles)
• Oral & Maxillofacial Surgery (1.1 miles)
• Adena Family Medicine of Chillicothe (1.1 miles)
• Jenison Gary MD PhD (1.1 miles)
• Pickaway-Ross Family Physician (2 miles)

Pharmacies

• CVS Pharmacy (0.3 miles)
• Walgreens (0.5 miles)
• Knisley Pharmacy (1.2 miles)
• Anderson's Drug Store (2.4 miles)
• Allen's Medical Pharmacy (2.6 miles)
• Walgreens (2.7 miles)
• Walmart Pharmacy (2.9 miles)

Hospitals

• Adena Health Center (0.4 miles)
• Family Urgent Care (2.8 miles)
• Chillicothe VA Hospital (3.7 miles)
• Chillicothe VA Medical Center (3.9 miles)

Places of Worship

• Voice Of Hope Church Of God (0.7 miles)
• Our Savior Lutheran Church & Preschool-Lcms (0.9 miles)
• Grace Fellowship (1.3 miles)
• Calvary Baptist Church (1.6 miles)
• Saint Peter's Church (1.7 miles)
• First Christian Church (1.7 miles)
• First Presbyterian Church (1.8 miles)

Cafes

• Hilltop Cafe (1 miles)
• Panera Bread (3.2 miles)

Theaters

• Chillicothe Civic Theater (2 miles)

Parks

• Yoctangee Playground (2.1 miles)
• Poland Park (2.5 miles)
• Hopewell Culture National Historical Park (3 miles)
• Mary Lou Patton Park (3.7 miles)

Transportation

• U-Haul Neighborhood Dealer (2.4 miles)
• U-Haul Neighborhood Dealer (2.5 miles)
• Enterprise Rent-A-Car (3.4 miles)
• U-Haul Neighborhood Dealer (3.6 miles)