Hopeton Terrace

Pros

• The staff are friendly.
• It is a great place to go.
• The care staff provide caring and loving support, with excellent food and immaculate rooms.
• The facility is well maintained; the apartments are nice and cozy and each has a private balcony.
• The place is very clean with a nice view from the front.
• The facility has nice apartments, friendly people, and supportive staff.
• Residents say they love living there.
• The nursing staff are very nice and helpful to residents and their families.
• The staff are described as doing a great job.
• The overall atmosphere is pleasant for visitors and residents alike.

Cons

• Some front-door staff are described as glaring at visitors and loudly saying mean things to people trying to see a relative.
• The elevator is frequently broken, causing fear, with repairs taking about a year.
• Parking spaces are described as almost purposely too small.
• One reviewer called the facility the worst place to put a loved one and said they would never put someone they love there again.
• A reviewer claims their mother was left on the floor after being sedated and later needed a ventilator; staff allegedly dismissed the incident by saying "she does that."
• Hopeton allegedly threatened eviction of the reviewer's mother.
• Housekeeping is described as poorly managed, with floors that look unswept and staff needing to be told what to do; the elevator is described as dirty and bathrooms lacking toilet paper or hand towels.

Review

The reviews describe a place that many residents and families find welcoming and well cared for, but not without a number of serious concerns. A frequent thread is that the community feels safe and clean, with friendly faces from staff and a generally pleasant environment for seniors and their visitors. Some visitors note that the atmosphere at the front entrance can be tense, with a few individuals who stand by the door and speak harshly to visitors, which creates an uncomfortable first impression for those trying to see loved ones. Other logistical challenges surface as well, including an elevator that seems to be unreliable and parking spots that feel cramped, all of which can amplify anxiety for those already worried about navigating aging or medical needs.

Many reviewers praise the staff for their dedication and compassion. One couple expresses deep gratitude for the care given to their father over the last years of his life, highlighting "caring and love" shown by all who worked there, and specifically appreciating the food and the cleanliness of his room. The overall sentiment is that the staff's efforts are a real bright spot in the experience, and that the facility's leadership and nursing teams frequently receive compliments for being attentive and supportive, especially in the context of difficult health situations. There are even explicit affirmations that the nursing staff helps family members; for example, one note mentions how the nursing staff is very nice and helpful to both the resident and her family.

The physical environment is consistently described as well maintained, with apartments that are described as nice and cozy and featuring private balconies - things that many seniors and their families value for independent living within a supportive setting. Several residents remark on the apartment layout, the quiet, clean common areas, and the view from the front of the building. Overall upkeep is repeatedly mentioned in a positive light, reinforcing the impression of a place that prioritizes a presentable, home-like atmosphere for daily living.

There are, however, some significantly troubling accounts that pull the experiences in a much more negative direction. One acutely distressing review recounts a situation in which a mother, who was in poor health during a difficult period, was left on the floor after receiving a sedative, requiring a hospital stay and ventilation. The reviewer describes the experience as shocking and claims the facility subsequently tried to evict the mother. This account casts doubt on outlined assurances of safety and respectful care and highlights the profound impact that perceived mismanagement can have on families during vulnerable moments. The reviewer explicitly states they would not recommend Hopeton for someone they love, expressing a strong sense of betrayal and concern about ownership and oversight.

Another set of concerns focuses on daily care and housekeeping. A reviewer notes that, at times, housekeeping seems to be reactive rather than proactive, with claims that floors are not swept regularly and that bathrooms can be short of basic supplies like toilet paper and hand towels. There is even a negative reference to a specific staff member who is described as a troublemaker and manipulative, conveying the sense that interpersonal friction or miscommunication can undermine the overall experience for residents and their families. While such statements are difficult to verify independently, they illustrate that a portion of residents and visitors have experienced episodes that shake their confidence in routine operations and staff responsiveness.

Despite these criticisms, there are voices that emphasize positive interactions with staff beyond the most dramatic concerns. A number of reviewers describe friendly, helpful attitudes from caregivers and nurses, and one line explicitly notes that the nursing staff is very nice and assists both the resident and her in-laws. The contrast between these affirmations and the more severe allegations suggests a spectrum of experiences within the same facility, where some residents feel consistently supported and well cared for, while others encounter moments of strain or perceived lapses in safety, cleanliness, and staff conduct. This mix of feedback implies that the quality of care and the resident experience can be highly variable, depending in part on who is involved in a given shift and how specific situations are handled.

Overall, the collection of reviews paints Hopeton as a place that many people find positive and welcoming, with attractive amenities and a strong emphasis on compassionate care from many staff members. Yet there are critical, emotionally charged accounts that raise serious questions about safety, accountability, and day-to-day operations. Potential residents and families weighing this community against others would likely want to investigate current safety protocols, staffing consistency, and recent incident history, particularly around emergency procedures, handling of medications or sedatives, and how the organization addresses concerns and communicates with families when problems arise. While there is clear appreciation for the care, cleanliness, and general warmth shown by many staff members, the testimonies also underscore the importance of ongoing oversight and a proactive approach to resolving the kinds of issues that have understandably left some families anxious.

This part of Chillicothe, Ohio offers a variety of amenities and services that may be appealing to seniors looking for a convenient and well-connected community. With a selection of restaurants offering diverse dining options, pharmacies and physicians' offices within close proximity, as well as several places of worship for spiritual fulfillment, residents can easily access necessary services. The area also features theaters for entertainment, parks for leisurely strolls, and reliable transportation options for convenience. Overall, this part of Chillicothe provides a balanced blend of practicality and leisure activities that could cater to the needs and interests of seniors looking to settle in a vibrant and accessible neighborhood.

Restaurants

• Casa Del Taco (0.5 miles)
• McDonald's (0.6 miles)
• Subway (1.2 miles)
• Giovanni's Pizza (1.5 miles)
• Hooks Pizza On The Hill (1.8 miles)
• Papa John's Pizza (2 miles)
• Pleasant Valley Shake Shoppe (2.3 miles)

Physicians

• Chillicothe Family Physicians (0.7 miles)
• Jenison Gary MD PhD (0.8 miles)
• Family Healthcare (0.9 miles)
• Hope Clinic Of Ross County (1.3 miles)
• Oral & Maxillofacial Surgery (1.3 miles)
• Adena Family Medicine of Chillicothe (1.4 miles)
• Pickaway-Ross Family Physician (2.3 miles)

Pharmacies

• CVS Pharmacy (0.7 miles)
• Knisley Pharmacy (0.8 miles)
• Walgreens (0.9 miles)
• Anderson's Drug Store (2.7 miles)
• Walgreens (2.9 miles)
• Allen's Medical Pharmacy (3 miles)
• CVS Pharmacy (3 miles)

Hospitals

• Adena Health Center (0.8 miles)
• Family Urgent Care (3 miles)
• Chillicothe VA Hospital (3.4 miles)
• Chillicothe VA Medical Center (3.7 miles)

Places of Worship

• Voice Of Hope Church Of God (1.1 miles)
• Calvary Baptist Church (1.2 miles)
• Our Savior Lutheran Church & Preschool-Lcms (1.3 miles)
• Zion Baptist Church (1.5 miles)
• Grace Fellowship (1.5 miles)
• Saint Peter's Church (2 miles)
• First Christian Church (2 miles)

Cafes

• Hilltop Cafe (1.4 miles)
• Panera Bread (3.3 miles)

Theaters

• Chillicothe Civic Theater (2.4 miles)

Parks

• Yoctangee Playground (2.4 miles)
• Poland Park (2.8 miles)
• Hopewell Culture National Historical Park (2.8 miles)
• Mary Lou Patton Park (4 miles)

Transportation

• U-Haul Neighborhood Dealer (2.6 miles)
• U-Haul Neighborhood Dealer (2.8 miles)
• Enterprise Rent-A-Car (3.5 miles)
• U-Haul Neighborhood Dealer (3.6 miles)