Westmoreland Place in Chillicothe, OH
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Information last verified:
230 Cherry Street, Chillicothe, OH 45601
For more information about senior living options: (844) 490-3973
They take much better care of residents than the previous nursing home did. It’s a smaller unit with fewer residents, so residents receive more one-on-one care and more psychological care. The activity department, Serena, Leslie, and Katie, tries their best to make residents happy and bring daily joy. The nurses were great. Staff were outstanding at taking care of residents. Nursing staff have been wonderful. Rebecca has helped tremendously. The front receptionist always greets visitors with a beautiful smile and positivity. This facility is absolutely beautiful and the staff is so caring. Amazing staff and caregivers. They function as a team and truly care about their residents. The facility is highly recommended for care.
The facility is dirty, with residents wandering into each other’s rooms and belongings getting stolen. The staff rarely checks in, and residents are limited to showers only two days a week. The food is awful and often cold, leaving residents to rely on outside meals. The administration is horrible, with social workers failing to do their jobs and causing extra stress for residents. The building appears dilapidated, with junky hallways, workers on their phones, and dirty resident rooms. The place is being sued for wrongful death, signaling serious care concerns. The kitchen and dietary services are underfunded and understaffed, making it hard to feed residents adequately.Westmoreland Place in Chillicothe is best suited for families seeking skilled nursing, memory-care, or short-term rehab in a smaller, more intimate environment where residents can receive more individualized attention. The community’s smaller unit structure translates into noticeably more one-on-one time with nurses and aides, and it supports a level of psychological and social care that many larger facilities struggle to provide. Reviewers consistently point to the 3rd-floor dementia unit as a workable, well-maintained space, and they highlight an activities team that keeps residents engaged and socially connected, an essential factor for mood and motivation in long-term care. Rehabilitation and therapy are repeatedly described as solid, with admissions staff who guide families through transitions so that transitions feel less disruptive.
That said, there are clear warning flags that may push families to consider alternatives. The most pointed concerns center on cleanliness and maintenance in parts of the building, with several reviews labeling it dirty or rundown in places, and some residents’ rooms described as poorly kept or poorly supervised. Under-staffing is another recurring theme, especially in dining and housekeeping, and a number of comments mention delayed call-bell responses or inconsistent monitoring. Food quality receives mixed verdicts: plenty of praise for the care team, but multiple readers report meals that were cold, uninspiring, or limited in variety. A few reviews also reference administrative or executive-level management issues, including reports of miscommunication and high-level decisions that don’t always align with day-to-day resident needs, with one account even citing a lawsuit against the facility.
The strongest argument in Westmoreland Place’s favor is that the core caregiving teams, nurses and aides, are frequently described as caring, calm, and responsive. Families repeatedly credit individual staff members who go above and beyond, and many mention specific nurses or aides who deliver compassionate, steady care despite broader systemic challenges. The activities department earns standout endorsements; Serena, Leslie, Katie, and Mel are singled out for creating a daily flow of meaningful activities and for keeping spirits high even in a demanding environment. The building’s curb appeal and recent remodeling further reinforce a sense of pride in the campus, and many witnesses note that the facility can feel like a welcoming, home-like place when programs are running well. For families prioritizing rehab outcomes or long-term memory care with engaged programming, these elements can offset some of the less consistent operational realities.
Operational realities do matter, however, and they color every family’s decision. When staffing is lean, some reviewers report slower response times to call lights and less proactive personal attention during the day. Food service quality appears inconsistent enough to influence daily satisfaction, particularly for residents who rely on meals for nutrition and enjoyment. Maintenance and housekeeping gaps, whether in an older wing or a recently remodeled section, underscore the importance of a thorough, hands-on tour, because appearances can be deceiving depending on which unit a resident calls home. The most cautionary reviews emphasize that while the staff may be wonderful, the facility’s management and organizational practices can undermine those daily moments of good care. That is a reality families must weigh when evaluating Westmoreland Place against other area options.
Practical recommendations follow these realities. For families prioritizing a robust rehab track, strong activity programming, and a dementia-friendly environment, Westmoreland Place offers tangible positives worth pursuing: request a tour of the 3rd-floor unit to observe how staff engage residents, and talk to the therapy team about typical rehab timelines and goals. If a daily routine and social stimulation are essential, inquire about Serena’s schedule and how activity planning integrates with clinical care; the consensus is that the quality of activities can meaningfully improve quality of life. But for families whose nonnegotiables include spotless cleanliness, consistently excellent dining, and rock-solid, always-on call-light responsiveness, alternatives in the region may prove more reliable. In those cases, a direct comparison tour focusing on the two wings most likely to house a loved one will reveal where Westmoreland Place truly stands.
In the end, Westmoreland Place is a credible option for many care needs, particularly where personal attention, meaningful activity, and rehabilitative potential carry significant weight. The facility shines when care teams are empowered, when activity programming operates with energy, and when the environment feels warm and well-maintained. Families should enter with clear priorities: a strong preference for personalized care and social engagement should be matched with careful validation of cleanliness, staffing consistency, and kitchen performance. Schedule multiple conversations with clinical staff, admissions, and, crucially, frontline caregivers; tour both well-regarded and challenged areas; sampling meals and observing call-light response times can yield honest insight. With due diligence, Westmoreland Place can be a strong fit for those who value care depth and community connection above all else.
150 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Devotional services off-siteDevotional services off-site are important for seniors as they provide spiritual nourishment, social engagement, and a sense of community outside of the senior living facility. This can enhance overall well-being and help combat feelings of isolation and loneliness often experienced by older adults.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Indoor common areasIndoor common areas are crucial for seniors as they provide a space for socialization, recreation, and community engagement, promoting overall well-being and reducing feelings of isolation and loneliness.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security. Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Ambulatory care"Ambulatory care services provide essential medical support and treatment to seniors without requiring hospitalization, allowing them to maintain their independence and quality of life while managing chronic conditions or receiving routine medical care."
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Diabetic careDiabetic care is crucial for seniors as they are more susceptible to developing diabetes due to aging and other health conditions. Proper management of diabetes can help prevent complications such as heart disease, vision loss, and nerve damage, improving the overall quality of life for seniors in senior living communities. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meals provided"Meals provided" are crucial for seniors in assisted living communities as it ensures they have access to nutritious, balanced meals without the stress of meal planning and preparation. This can help promote overall health and well-being for seniors who may have limited mobility or cognitive abilities. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Devotional activities offsiteDevotional activities offsite are important for seniors because they provide social engagement, spiritual growth, and a sense of community outside of their living environment. This can improve overall well-being, mental health, and combat feelings of isolation or loneliness. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Westmoreland Place is an assisted living community located in Chillicothe, Ohio. Our community offers a wide range of amenities designed to enhance the lives of our residents.
For those looking to maintain their beauty routine, we have a beauty salon on-site. Residents can enjoy their favorite TV shows with our cable or satellite TV services. Our community operated transportation makes it easy for residents to get around town and run errands.
We understand the importance of staying connected in today's digital age, which is why we have a computer center and Wi-Fi/high-speed internet available for our residents. Our dining room provides restaurant-style meals served by our staff, and residents can also enjoy meal preparation services in their fully furnished kitchenette.
To encourage physical activity, we offer a fitness room and outdoor space for residents to exercise and enjoy nature. For recreational entertainment, we have a gaming room and small library available. Transportation arrangements are available for non-medical needs as well as transportation to doctors' appointments.
At Westmoreland Place, the safety and well-being of our residents are paramount. We provide 24-hour call system and supervision to ensure assistance is readily available when needed. Our dedicated staff offers assistance with daily living activities such as bathing, dressing, and transfers.
We also provide medication management services to ensure that residents receive their necessary medications on time. Our mental wellness program aims to support the emotional well-being of our residents.
We accommodate various dietary needs, including diabetes diets and special dietary restrictions. Additionally, we offer move-in coordination services for a smooth transition into our community.
Residents at Westmoreland Place can look forward to an active social calendar filled with concierge services, fitness programs, planned day trips, resident-run activities, and scheduled daily activities.
Conveniently located near cafes, parks, pharmacies, physicians' offices, restaurants, theaters,and places of worship; Westmoreland Place offers easy access to surrounding amenities.
Overall, Westmoreland Place provides a comfortable and vibrant assisted living community with a range of amenities and care services to support our residents' needs and enhance their quality of life.
Westmoreland Place is located at 230 Cherry Street, Chillicothe, OH 45601 in Ross County, Ohio
Westmoreland Place on seniors.fyi includes 10 photos including images showing building, windows, outdoor, parking, living room, decor, television, lighting, and more.
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Interior
Outdoors
Decor
Living Room
Building
Windows
Lighting
Outdoor
Bathroom
Exterior
