Residents consistently describe an active, organized activities experience.
Many reviews mention the activities department by name, especially Serena, and describe residents staying engaged with scheduled events. Bingo comes up repeatedly, including visits where families also join in. Several reviews also mention a fuller day-to-day rhythm, with staff helping keep everyday moments positive.
common21 reviews mention this
Caregivers provide hands-on support
Staff members are frequently described as attentive and easy to talk to.
Across many reviews, families and residents describe nurses and aides as kind, responsive, and focused on meeting needs. Several reviews specifically call out medication management and care follow-through, including updating families and addressing assessments. A few people also describe how care felt supportive during short-term therapy and longer stays.
caveat6 reviews mention this
Cleanliness concerns appear in multiple reviews
Some residents and families report serious cleanliness and upkeep issues.
A recurring concern is the condition of rooms and common areas, with multiple reviews describing dirty spaces, run-down hallways, and unpleasant odors. Some reviewers also mention problems that affected bathing schedules or how closely rooms were cleaned. While other reviews describe the building as clean, the negative cleanliness reports are strong enough to stand out.
caveat3 reviews mention this
Dining gets mixed to negative feedback
Dining is a weak point in several reviews.
Some reviewers describe the food as awful, with limited intake leading to outside meals. Others mention food service issues like items being out and food arriving cold. Even though the community offers restaurant-style dining, the reviews suggest the day-to-day dining experience does not always meet expectations.
caveat4 reviews mention this
Communication and monitoring can lag
A few reviews describe delays in checks, call-light response, or supervision.
Some negative reviews focus on whether staff were checking in and how quickly call buttons were answered. There are also concerns about monitoring, including how easily someone could get up and walk around when they were described as unstable. On the other hand, other reviews report timely call-light response and care that felt frequent, so experiences vary.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
Features
Housing
150 resident community capacity
Types of Care
Assisted Living
Skilled Nursing Facility
Amenities
Activities on-site
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Devotional services off-site
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Indoor common areas
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
Transportation
Community operated transportation
Transportation arrangement
Transportation arrangement (non-medical)
Transportation to doctors appointments
Care Services
12-16 hour nursing
24-hour call system
24-hour supervision
Activities of daily living assistance
Ambulatory care
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Diabetic care
Meal preparation and service
Medication management
Mental wellness program
Special dietary restrictions
Dining
Diabetes diet
Meals provided
Special dietary restrictions
Activities
Activities on-site
Community-sponsored activities
Concierge services
Devotional activities offsite
Fitness programs
Planned day trips
Resident-run activities
Scheduled daily activities
Nearby Places of Interest
Places of Worship
Grace Fellowship (0.2 miles)
Saint Peter's Church (0.3 miles)
First Christian Church (0.3 miles)
Quinn Chapel Church (0.5 miles)
Our Savior Lutheran Church & Preschool-Lcms (0.7 miles)
Dianne L. Williams (0.8 miles)
Voice Of Hope Church Of God (0.9 miles)
Restaurants
Giovanni's Pizza (0.3 miles)
Papa John's Pizza (0.4 miles)
Subway (0.6 miles)
Hooks Pizza On The Hill (0.6 miles)
The Pour House At Machinery Hall (0.8 miles)
The Dock At Water (0.8 miles)
Old Canal Smoke House (0.8 miles)
Physicians
Adena Family Medicine of Chillicothe (0.4 miles)
Oral & Maxillofacial Surgery (0.4 miles)
Hope Clinic Of Ross County (0.4 miles)
Pickaway-Ross Family Physician (0.5 miles)
Adena Endocrinology & Diabetes (0.5 miles)
Muckler David R DDS (0.6 miles)
Price Family Eye Care Professionals (0.6 miles)
Parks
Yoctangee Playground (0.7 miles)
Poland Park (1.1 miles)
Mary Lou Patton Park (2.3 miles)
Hopewell Culture National Historical Park (2.8 miles)
Westmoreland Place on seniors.fyi includes 10 photos including images showing building, windows, living room, outdoor, parking, lighting, interior, decor, and more.
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