Westmoreland Place in Chillicothe, OH
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230 Cherry Street, Chillicothe, OH 45601
For more information about senior living options: (844) 490-3973
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The staff are very friendly and answer questions. The nurse is down to earth and easy to talk to. The aides are kind and attentive to residents. The care is excellent and the staff are attentive. Serena and her activity team are excellent; residents are often smiling and having fun. Night shift care was outstanding. The facility is beautiful and the staff function as a caring team. The front desk receptionist greets visitors with positivity. The staff make residents feel at home. The nurses and aides take great care of residents; they are friendly and helpful. The facility is clean and smells fresh. The activities and therapy departments are amazing; the place is great for short- and long-term care. The remodeling has made the facility look more professional and nicer.
The facility is very dirty. Residents walk into other residents' rooms and steal items. The staff barely check in. Residents are only allowed to shower two days a week. The facility is very poor with even worse caregivers. It is the worst place the reviewer has ever stayed medically. The food is awful, often out of items, and usually cold. The upper administration is horrible. Social workers do not do what they are there to do. Rooms and facilities are dirty; the overall impression is dark and depressing.Westmoreland Place in Chillicothe is best suited for families that prize a strong, resident-facing culture where frontline staff, nurses, and an active social calendar drive daily life. The community earns its stripes from the people who actually care for residents: aides and nurses described as kind, down-to-earth, and consistently attentive to medications and daily needs. The activity program, led by a dedicated team, creates a positive, sociable atmosphere that many families value highly, with residents often seen enjoying bingo, visits, and group events. The dementia unit on the third floor is repeatedly praised for its cleanliness and thoughtful handling of memory-care needs, and rehab services receive favorable mentions from families who value structured therapeutic support. In short, Westmoreland Place delivers a caregiving core that can feel like home when the emphasis is on hands-on staff engagement and meaningful activities.
That said, enough red flags appear in several reviews to warrant careful consideration of alternatives for certain families. Those who demand a consistently spotless environment and uniform maintenance across all wings should be prudent about expectations here; multiple accounts describe dirty corridors, odors, and aging infrastructure in some areas. Safety and monitoring are another concern raised by reviewers who worry about residents being unmonitored or inadequately supervised, particularly during night shifts or when memory-impaired residents wander. Administrative and operational consistency also surfaces as a warning bell in some comments, with suggestions that billing practices, case-management expectations, and overall oversight could be tighter. For families prioritizing pristine upkeep, crystal-clear processes, and rock-solid executive leadership, it is reasonable to compare Westmoreland Place with other local options.
The strongest positives - staff warmth, responsive nursing, and a vibrant activities program - do not exist in a vacuum and help offset several drawbacks, but only to a point. Families repeatedly credit nurses and aides with genuine care, noting that care plans are followed, medications are checked, and staff members remain approachable. The security and hospitality of the front desk, along with a perceptible team spirit among caregivers, contribute to a welcoming sense of daily life. The activity department's energy, led by Serena and her team, translates into residents smiling, laughing, and engaging in meaningful pursuits, which can significantly improve quality of life for long-term residents and provide reassurance to anxious families. The positive experiences on the dementia unit, and reports of effective rehab and timely visits during admissions, reinforce that Westmoreland Place can deliver excellent, person-centered care where staffing and morale align.
However, the confluence of maintenance challenges, inconsistent cleanliness across wings, and sporadic perceptions of administrative competence temper those strengths. Reviews describe rooms and common areas in some sections as dirty or in disrepair, with complaints about odors, fraying infrastructure, and gaps in housekeeping. Food service is another perceived weakness in some shifts, with items frequently unavailable or served cold. The hospital-case-work dynamic - where families feel steered by bed-availability pressures rather than care fit - adds to a sense that the facility is playing a numbers game at times, rather than prioritizing resident welfare. Taken together, these concerns can erode confidence, especially for families with residents who require high levels of safety monitoring or those who expect a consistently pristine environment as a baseline.
For families evaluating Westmoreland Place, approach the decision with clear checklists and decisive questions. Schedule multiple visits to observe morning and night routines, walk the older corridors and the newly remodeled spaces, and specifically request tours of the questioned wings (notably any 2 East areas and the dementia unit) to assess cleanliness and safety firsthand. Ask about staffing ratios on different shifts, call-light response times, and how wandering residents are monitored. Request direct conversations with the director of nursing and the admissions team about care planning, discharge processes, and how concerns are escalated. Probe the kitchen for meal variety, temperature, and availability, and review the facility's recent state inspections and any regulatory actions. Speak with several families about their experiences over time to understand consistency beyond a single visit.
The bottom line is firm. Westmoreland Place offers genuine strengths in caregiver warmth and an energetic activity program that can deliver meaningful, resident-centered daily life, especially for long-term residents and those benefiting from robust rehabilitation. Yet it requires a careful, discerning approach: cleanliness and maintenance across all wings, reliable administration, and consistently strong safety monitoring are non-negotiables for many families. If these conditions align with a family's standards and the resident's needs, Westmoreland Place can be a solid, even compelling choice. If not, it is prudent to explore alternatives that deliver more uniform cleanliness, tighter operational oversight, and steadier night-time monitoring to avoid the risk of neglected care or environmental quality slipping below expectations.
150 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Devotional services off-siteDevotional services off-site are important for seniors as they provide spiritual nourishment, social engagement, and a sense of community outside of the senior living facility. This can enhance overall well-being and help combat feelings of isolation and loneliness often experienced by older adults.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Indoor common areasIndoor common areas are crucial for seniors as they provide a space for socialization, recreation, and community engagement, promoting overall well-being and reducing feelings of isolation and loneliness.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security. Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Ambulatory care"Ambulatory care services provide essential medical support and treatment to seniors without requiring hospitalization, allowing them to maintain their independence and quality of life while managing chronic conditions or receiving routine medical care."
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Diabetic careDiabetic care is crucial for seniors as they are more susceptible to developing diabetes due to aging and other health conditions. Proper management of diabetes can help prevent complications such as heart disease, vision loss, and nerve damage, improving the overall quality of life for seniors in senior living communities. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meals provided"Meals provided" are crucial for seniors in assisted living communities as it ensures they have access to nutritious, balanced meals without the stress of meal planning and preparation. This can help promote overall health and well-being for seniors who may have limited mobility or cognitive abilities. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Devotional activities offsiteDevotional activities offsite are important for seniors because they provide social engagement, spiritual growth, and a sense of community outside of their living environment. This can improve overall well-being, mental health, and combat feelings of isolation or loneliness. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Westmoreland Place is an assisted living community located in Chillicothe, Ohio. Our community offers a wide range of amenities designed to enhance the lives of our residents.
For those looking to maintain their beauty routine, we have a beauty salon on-site. Residents can enjoy their favorite TV shows with our cable or satellite TV services. Our community operated transportation makes it easy for residents to get around town and run errands.
We understand the importance of staying connected in today's digital age, which is why we have a computer center and Wi-Fi/high-speed internet available for our residents. Our dining room provides restaurant-style meals served by our staff, and residents can also enjoy meal preparation services in their fully furnished kitchenette.
To encourage physical activity, we offer a fitness room and outdoor space for residents to exercise and enjoy nature. For recreational entertainment, we have a gaming room and small library available. Transportation arrangements are available for non-medical needs as well as transportation to doctors' appointments.
At Westmoreland Place, the safety and well-being of our residents are paramount. We provide 24-hour call system and supervision to ensure assistance is readily available when needed. Our dedicated staff offers assistance with daily living activities such as bathing, dressing, and transfers.
We also provide medication management services to ensure that residents receive their necessary medications on time. Our mental wellness program aims to support the emotional well-being of our residents.
We accommodate various dietary needs, including diabetes diets and special dietary restrictions. Additionally, we offer move-in coordination services for a smooth transition into our community.
Residents at Westmoreland Place can look forward to an active social calendar filled with concierge services, fitness programs, planned day trips, resident-run activities, and scheduled daily activities.
Conveniently located near cafes, parks, pharmacies, physicians' offices, restaurants, theaters,and places of worship; Westmoreland Place offers easy access to surrounding amenities.
Overall, Westmoreland Place provides a comfortable and vibrant assisted living community with a range of amenities and care services to support our residents' needs and enhance their quality of life.
Westmoreland Place is located at 230 Cherry Street, Chillicothe, OH 45601 in Ross County, Ohio
Westmoreland Place on seniors.fyi includes 10 photos including images showing building, windows, outdoor, parking, living room, decor, television, lighting, and more.
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Interior
Outdoors
Decor
Living Room
Building
Windows
Lighting
Outdoor
Bathroom
Exterior
